Hello, I purchased your plugin and have been having an incredibly challenging time with it since the moment I purchased it.
First, the instructions are incredibly complicated, and confusing. A plugin should be simple, this one is not.
Second, your chat tech support team here: http://wpsecurelinks.sixthlife.net/ do not seem to understand that people contact tech support because they don’t understand coding.
Third, the demo part of your site makes it look like download buttons are part of your plugin. They aren’t. According to your “tech support”, buyers have to figure out how to create download buttons on their own. Your plugin just creates a link, and it’s not as simple as copy/pasting a hyperlink into a button.
Fourth, I finally was able to have it installed, however the download time, once you click the download link is about 20 seconds! That far too long to expect a customer to see their download! It should be pretty instantaneous, especially since the download I used was from Amazon S3.
So my questions are as follows….
1. Are you aware of the many problems your plugin has?
2. Are you working to fix the many bugs it has?
As you are probably aware, it’s very difficult to find a plugin that does what yours “claims” to do (But in reality falls very short) and I’m not even sure if there’s another option out there currently. I even asked your “tech support” for your direct email so that I could communicate with you and help you to make the improvements that your plugin so desperately needs. They told me they couldn’t share that information.
I do hope to hear a response soon.
We are constantly working to improve our products. thanks for your feedback. I will keep in view your suggestions as we work on updates.
I bought this plugin and am having trouble to get it working. I get the following error – The page isn’t redirecting properly
Have you selected a no access page in settings. Also delete the htaccess file in plugin and try
I have defined slink in a Post. I think we can define only pages ?
Basically I would like to offer a download button in the Post. Is this possible ?
[slink url="" class="btn"]A buttton link[/slink]
[slink url="" class="button"]A buttton link[/slink]
If you use a relatively new theme that is bootstrap enabled or has css class button defined it will work for you.
I have installed the plugin, configured it (based on the documentation) and added the following shortcode into one page:
slink url="http://bewerbungsprofi.net/wp-content/uploads/2016/11/foobar.zip" class="button" name="FooBar" ]ZIP File FooBar Download[/slink]
I added the [slink in the shortcode.
It does not download the zip file, it’s only redirecting to the “no access page”. Why? I have no idea what’s going wrong. I’m happy about every hint!
thanks for your reply. Is allow_url_fopen php function permitted on your server. also if you use a virus scanner wp plugin is it not permitting access to files inside uploads directory http://bewerbungsprofi.net/wp-content/uploads/2016/11/foobar.zip
Have you tried to place a file http://bewerbungsprofi.net/foobar.zip has it worked?
Have you tried the url /wp-content/uploads/2016/11/foobar.zip
in the slink tag
[slink url="/wp-content/uploads/2016/11/foobar.zip" class="button" name="FooBar" ]ZIP File FooBar Download[/slink]
I didn’t activate the allow_url_fopen function. Thanks for the hint!
That is great. You are welcome!
hello, when I upgraded version 1.2, i has lost the text editor.
i am use Wordpres 4.7. and plugins: Social Locker, Wordfence, Total Cache, ustified image grid
Please help me fix it . Thank you
there is a .htaccess file in the plugin folder.
if you delete it, the editor will be okay, on some servers that htaccess in needed not on yours perhaps
Thanks for quickly support
hey i’ve bought the script and it seems to not be working for me. ive intalled from zip, setup the auth page and it seems to always send me to the auth page no matter the qualification. i am an admin, i have enabled allow_url_fopen = On in my php.ini and have placed it all over my folder in hopes to find the solution. if you can help me that would make my day.
Kindly send an email to firstname.lastname@example.org. I will check this.
Bought the plugin, Installed and did everything that is mentioned in the Documentation still its not working. Here is my issues:
1. No matter what it’s keep redirecting to the Unauthorized page which I created. And no downloading of the file
2. I want to create a button instead of the link. I am using Intense shortcode to create button.
Please advise, I need to start my work by today.
check allow_url_fopen is working on your server. check button creating shorcode for secure links here http://wpsecurelinks.sixthlife.net/uncategorized/download-links-as-button/
Not working tried everything you guys said and now you are not replying my Email. Is this the support you provide to your customers?? If I didn’t get this working I need refund
we have offered you free install in case needed, you want to keep your installation url secret for reasons not known to me, so ftp etc is not a question, contact envato support if you need a refund, they can take a decision.
Yes I want to keep the site secret because I can’t reveal without my clients permission. Now coming to the main topic, you have stopped replying to my Emails that’s what frustrating. If you treat you customers like this then nobody is going to use your plugin. And you should have a proper guide on how to install this plugin. I will talk to envato for my refund
Have given the FTP details and wp admin details. Yet you didn’t fixed it. If you can’t just tell me, I don’t want to waste my time on this nonsense anymore
As we have informed you, it is mysql related server specific issue that your queries are not being executed in a consistent manner you need to resolve it on your own with the help of your host. unfortunately we are unable to help you with server issues.
Had tried with three different server and this plugin is not working one a single server I tried. I will try this plugin with one more server and if this plugin didn’t work I am sure going to ask for a refund. I wasted my time in this buggy plugin which didn’t even work properly and I have never encountered such a bad product support in my life where you guys stopped replying when you don’t have any answer to my questions.
you have not tried on 3 servers as you were unable to provide the 3 urls when we asked you to. you said you want to get it working on this server and you are not bothered if it works any where else. if you cannot get it working on the server you need, resolve it with the help of your webhost.
Ok so you are simply refusing what I said, Wait let me provide you the complete screenshot of every server I tried with. If you are not going to let this plugin work or provide me the refund, then be ready with lots of reviews in every major blogs about your plugin. Don’t ever try to cheat your customer and behave like this way.
we are not scared of negative reviews, you are free to do whatever you want. we are confident of our product and know that it works. i am sorry we are not able to resolve your SERVER’s issues
No worries, I already asked envato to refund my money if I didn’t get my money I am going to get this issue in every major news site
Hello I am looking for a plugin that will allow me to protect a post and will not allow a user without the special link to access it. I also want to make sure it only allows the first ip that accesses it to be the only option that can access it.
And I wat to generate the link via php. Can this plugin do that ?
Protected Links my other product lets you do it. it is not WordPress
Plugin. Kindly check the demo and test it if it suits your application
Just purchased your plugin
Error console and visual editor not appearing. Here’s the error:
Failed to load resource: the server responded with a status of 500 ()
wp-tinymce.php:1 Failed to load: https://www.mywebsite.com/wp-content/plugins/secdown/js/editorsnip.js
please remove the .htaccess file in the plugin folder and reupload the plugin. the error will go away.
Thanks for the quick response, I appreciate it greatly. Unfortunately, I have this error: Invalid command ‘php_admin_flag’, perhaps mis-spelled or defined by a module not included in the server configuration
Followed your instructions.
And also W3Total Cache plugin now throws this notice: “Either the PHP configuration, web server configuration or a script in the WordPress installation has zlib.output_compression enabled.
Please locate and disable this setting to ensure proper HTTP compression behavior.”
Can you please send the ftp and wordpress details to my email email@example.com so that i can check this.
Unfortunately, this is not possible.
I’ve also discovered inside plugin’s error log the following:
PHP Fatal error: Call to undefined function add_action() in /home/usname/public_html/wp-content/plugins/secdown/sdldownload.php on line 14
Also with the plugin enabled 2 404 errors are generated to 500.shtml internal server error. The idea of the plugin is great but at least to me, too many errors generated, I’m afraid I’ll have to ask for a refund.
Thank you for your quick answers though.
I am unable to replicate the issues you are facing, so am unable to help you here,
pre-sale question: is it possible to add the [slink url= ... img src= ... button.png[/slink] shortcode into a Mailpoet Newletter? My idea is to display a button png in my newsletter, and the button – of course – has got a Secure Link. User click on the button, and the download start from the mail. Does it gonna work?
Yes you should be able to display buttons the shortcode will be written a bit differently. i am sure there is an example in the demo.
Can you optimize the redirect for speed? The link is generated fast but from the moment you click it until the moment the file actually starts downloading it’s nearly 3 full seconds. I tested a pdf direct link on your demo server. If it was on the 500ms range i would buy right way. But something tells me this is doing some heavy processing because it takes a lot of time to resolve. I don’t think it will stack well with many thousands of links and hundreds of people clicking at the same time. CPU wise.
if you are looking for a custom script, you can send a message from the author profile
It’s fine i just don’t understand why it takes so long to start the download.
Speed is limited to 1500 KB/S while the direct link downloads at 10MB/S. How to remove this limit? And the plugin doesn’t pass on the content-length header. Meaning the browser doesn’t know the filesize and can’t estimate how much is left to finish downloading. This 2 issues i need solved to put the plugin to use. Please reply to my email.
when you are downloading the file from another server, it is possible that content length is not known. kindly check with your host if download with php have a speed limit
The size is known when i use the direct link. It’s your script that doesn’t pass it.
My host wouldn’t know it’s unmanaged. If there was a limit where would it be? I don’t see it on php conf files.
I have no use for the plugin as is, i’ll ask for refund.
Hi I emailed you guys about a month ago because the download does not download the full contentns inside my zip file. FOlders are missing … I still had no reply from my email I sent to you guys. Can someone please check this.
Not working at my end? button not showing
buttons show as per button code in your theme.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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