This WordPress plugin packs all of the features available in version 1.0.2 of the PHP script. It is the only live support plugin that texts your phone when you are needed.
Quack Chat integrates easily into your website and provides a mobile-friendly way to interface with your customers. Quack Chat is web based and can be used from almost any computer or mobile device.
With the option to receive an email or text when you’re needed, you are notified immediately when a customer on your website is ready to chat. Set it to send a text your mobile phone and get alerts wherever you go.
Please Note The standalone version is recommended for power-users.
- Instant Notification via Text or E-mail
- AutoScrolling Chat Window
- Audible Notification System
- Automatic Archiving (History)
- Mobile-friendly Administration Panel
- Customizable Chat Window
- Customizable Automatic Greeting
- Auto focus on Message Box
- Ready for iOS Web App Integration
- One-sided HTML Support (admin can send html, customer cannot)
- Online / Offline Mode with Away Message
- Floating chat window for in-site chat (user can still browse site, chat always hovers)
- Chat window remembers your session if you accidentally close the window
- Offline Notification Settings (sends notification elsewhere when offline)
- Offline messaging option for collecting dynamic fields (name, email, phone, etc.)
- HTML5 sound player for devices without Flash
- Special audio activation toggle for iOS devices
- Numbered conversations and history separated into pages
- Previous and Next buttons while viewing an archived conversation
- Mass Delete Button for History (with safety switch)
- “Need Help? CHAT NOW” button will show current online/offline status
COMPATIBLE WIRELESS CARRIERS
- T-Mobile USA
- Verizon Wireless
- Virgin Mobile USA
- more upon request…
- PHP’s mail() function
- 9-5-12: Fixed irregular online/offline button issue.
- Be sure to try the online demo with your mobile device before purchase.
- Do not offer mobile support while driving.