tunafish

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2097 comments found.

Is this GDPR compliant? Will ads show if cookies are disabled?

Yes, no cookies needed to show the ads.

jakobe75

jakobe75 Purchased

I tried to use your help desk but I cannot create a topic. the topic title field is not showing anything when I type, It’s like the text is white on a white background.

anyhow, this is my issue:

I have paid version installed. We took over a site that had the free version and decided that since this was such a useful plugin that we would buy a license.

The plugin worked great and was recording stats and very effective on our test site…until we updated, then all the stats were lost. This wasnt major problem because the site was new, but now the site is live and the stats need to be kept. I dont want to lose them again. I also have smartrack installed and its not showing the IP or user details of the visits although it is recording the basic stats of impressions and clicks.

Can you advise me on this? I want to update and not lose my stats, I also want my stats to be more detailed like they were in the previous versions.

-Thanks

jakobe75

jakobe75 Purchased

any updates to this issue and questions?

jakobe75

jakobe75 Purchased

Just checking in to see if anyone can answer this.

This comment is currently being reviewed.

Hey guys. I have bought extended support but not received and answer from you on your own support forum in more than 3 days. Is there a support issue?

I can’t add the purchase code in a new web (new domain) because the old web is erase. Need a solution ASAP

Hi, please use our helpdesk for support. Thanks

basse951

basse951 Purchased

Same problem i used the licence on a tst site… and when i changed it i forgot to release it before i moved it to its real domain… need help ASAP it supposed to be agains www.domain instead of tst.domain which is the current case..

Hi, please use our helpdesk for support. Thanks

Hi, I have a pre purchase question. It is about payment methods, I use stripe, can it be implemented into payments options? You mention the plugin works with woocommerce as well, but it is not clear how to manage this option. Can you tell me please if I can use that and if there is a documentation tutorial after purchasing the plugin where it is explained how to work with this option? Thank you in advance

For stripe or Woocommerce payments you need one of the buy and sell add-ons.

Presley

Presley Purchased

How can I add/change the text above Ad Zones. The output HTML shows a div with class “pasinfotxt above”, but I cannot find any settings or options to provide any specific text. I want to show “ADVERTISEMENT” or “SPONSORED BY” text above certain ads. Is this setting in Zones or Banners? What am I missing?

You can find all the options in the Shortcode editor.

Why aren’t you guys helping me? I’ve given you all the details needed.

hello, I have a native android app, can i use your system to manage ads in my app?

We have no experience with android apps.

MBonner

MBonner Purchased

Ok, I’m confused. I haven’t used this ad plugin in a long time and now that I have, I’m having a very hard time understanding a few things:

1) Why are there two separate ways to create adzones? One inside the Advertising tab and the other under the Banner Creator settings?

2) When creating an adzone in the Banner Creator settings, there is no way to create an ad grid system (at least that I can see) nor are there instructions to do so in the included manual/documentation. You can create a grid system under the Advertising tab but then you can’t charge for advertising. The export setting doesn’t show an ad grid system and neither does the widget.l

3) In the Banner Creator, there is also no setting to show an Advertise Here button when no ads have been purchased but there is the option under the older version located inside the Advertising tab.

4) Why is the only option to integrate the Stripe payment gateway without WooCommerce provided in an outdated add-on that I purchased? Why hasn’t it been updated or included in the newer version for customers that purchased the outdated add-on?

If the answer I’m going to receive is “please renew your support”, here is my problem with that. Your instruction manual doesn’t provide the answers which means that I am forced to renew support just to get answers to a plugin that should’t and didn’t use to be so confusing. Your instructions seem to be very outdated and the plugin itself has redundant features that don’t work together.

MBonner

MBonner Purchased

Ok, but the only way you can charge for advertising is with the Banner Creator or the plugin that hasn’t been updated since 2015? Please understand, these are our options:

1) Use the Banner Creator to create adzone and charge for advertising with an updated plugin. However, you cannot use the Ad Grid settings as a result.

or

2) Use the original Adzones and charge for ads using an outdated plugin from 2015?

Again, not trying to be difficult but you cannot charge for advertising using the new system if you use the original adzones and you cannot use Ad Grids if you use the Banner Creator.

Unless I am missing something.

The buy and sell add-on is not outdated, it’s working perfectly fine.

MBonner

MBonner Purchased

The buy and sell add-on puts the purchase page into an iframe that scrolls to the left and right(which no one has used since…well, 2015 when it was last updated). It also looks really messed up on a mobile device in both the pop-up and page setting. The buy and sell feature that is included with the Banner Creator (that doesn’t include the ad grid system) doesn’t have an iframe and sits nicely on the page.

Presale Questions: Are any of the files linked to an external server. IE if the server crashes it would crash mine? Do you have a link to an actual working demo so I can see what a buyer sees when making a purchase and what are the payment options buyers have? Thanks!

None of the files are linked to eternal servers. We have no purchase demo online.

imnigroup

imnigroup Purchased

Please refund. Thanks

diginat14

diginat14 Purchased

I am using Yoast SEO and your plugin on my site but I have been having a particular issue for a while now. I can access (page crashes) banner page whenever Yoast SEO is active.

Hi, please use our helpdesk for support. Thanks

TWDesigns

TWDesigns Purchased

Is anyone letting people make their own banners with TEXT and etc? I would like to know how this is going from a customers standpoint. I tried it and because very annoyed that clicking off would erase anything entered and the only way I found to save the text was to click the TINY pencil on the layer bar. Seems to be there has to be another way I am missing? Really like this one vs others I’ve purchased. May just only allow premade banner uploads as a fix.

I need someone to address my concerns on your support site. It has been 21 days now.

Chrizoo

Chrizoo Purchased

Hi,

Why are there two separate ways to create adzones? One inside the Advertising tab and the other under the Banner Creator settings?

Could you please sync the adzones for both !!!!

Advertiser and Campaigns are synced in Advertising Tab and Banner Creator so why adzones not ? makes no sense for us …

thanks,

Chrizoo

Chrizoo Purchased

after creating a banner how do i get it in my adzones created in advertising tab ?

thanks,

Chrizoo

Chrizoo Purchased

i got it – but my banner is only the background shown … i use latest safari on an mac pro

also in preview is only the background color of the banner shown.

Will there be an update after the last one 2015 ?

thanks,

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