tunafish

tunafish supports this item

Supported

1755 comments found.

sabrinasg

sabrinasg Purchased

Hi, just wanted to check, the license can expire? I understand the support has a time limit, but the license as well?

The license is the support license. The plugin itself never expires.

sabrinasg

sabrinasg Purchased

I can’t use one of my licenses… it says it’s expired?

Please use our helpdesk for support. thanks

Segmant

Segmant Purchased

Just installed, created my first banner but when i go to edit it all i can see is a massive red heart? also cant register for support for some reason NOT the best start

Segmant

Segmant Purchased

Ive had to add

’#right_menu { display: none;}’

to be able to edit my banners, otherwise the menu fill the editor 100%!!!!!!!

Please use our helpdesk for support. Thanks

mellodp

mellodp Purchased

I have buyed the plugin 6 months ago and now cannot download the updates anymore. The support expired, but is you specify that the updates is for life. I fell misguided.

You don’t need to make any new installation. you just need to update the plugin. It’s literally 1 min of work. Just download the latest version, drop it into your plugins folder and ready you are.

mellodp

mellodp Purchased

no…I have to insert again all the configurations… the html code…

No you don’t. This is how we update the plugin all the time. All the settings remain exactly like they were before.

-------—- Does this plugin works on multisite? Yes, it works fine on multisite. Using the Iframe ad code its even possible to add the advertisements on different websites!

Does it mean I can install it on one domain and I can insert ads and control them on my other domains also?

Is it than similar to adservers?

exactly. You can manage all your banners from one server and add them to any other website you want (just like an ad server).

Like revive adserver

I have no experience with Revive but yes, it looks similar.

After update the plugin i lost all stats! How can i recover them?

Please use our helpdesk for support. Thanks

Hi, I have three months of support left on my purchase but I cannot log into your helpdesk to ask a question. When I authorise your app with Envato all I get is an error on your site saying “only clients can register”. My issues are that my site using your plugin, I cannot update the plugin, I just get errors. Also on last update the ability to create banners and see existing banners simply disappeared.

Hi, I removed your existing account on the helpdesk. Please try again. thanks

Question about AMP pages support: Is it possible to detect and have dedicated banners for AMP pages?

Please use our helpdesk for support.

Hi – I lost access to my banners and adzones after upgrading to 5.20. Can you please help?

Please use our helpdesk for support

gmiddi

gmiddi Purchased

Hi! I’ve installled the plugin at beginning of March, It’s had working well, but after last update I’ve not see the statics.

Please I need your help to solve this problem.

Thanks in advance!

Hi, please use our helpdesk for support. Thanks

mellodp

mellodp Purchased

I have buyed the plugin 6 months ago and now cannot download the updates anymore. The support expired, but is you specify that the updates is for life. I fell misguided!!!! I tryed to download and install again, but the plugin don´t accept the licence key this means you buy only for 6 months, after that you can´t update anymore!!!!

mellodp

mellodp Purchased

I´ve tryed to do this you write, but the plugin don´t accept the key activation anymore.

Again, you don’t need any key or activation to update the plugin. You just download the latest version here on Codecanyon and upload (just overwrite the files, don’t worry no data will be lost) it into your websites “plugins” folder.

mellodp

mellodp Purchased

ok, sorry

cyberhrc

cyberhrc Purchased

hello again check forum topic again since i renewed

No need to comment here about the helpdesk.

ideahost

ideahost Purchased

Hi Tunafish, I wanted to simply add a VC block you have labelled “Pro Advertising” but none of my adzones are available in the selection dropdown in that element. If your VC element is broken, alternatively, how can I use shortcode option with Visual Composer? I will submit a ticket in support now, thank you :)

ideahost

ideahost Purchased

OH, my goodness, there is another VC element, with your green icon. The one called Pro Advertising has a yellow icon. The yellow version asks about POP UP options, etc. But I take it that is outdated, and the new VC element with the green icon is to be used. Yes? Probably need to remove the yellow one, as it doesn’t connect to any available adzones. the green VC element is working -awesome. At least this is what I have interpreted ;) Will update my ticket as well :)

Great, anyway if you have troubles please use our helpdesk. Thanks

Chedr

Chedr Purchased

Hi there, we updated the plugin and have lost our adzones – any idea why? Or how can we get them back? Thx!

Please use our helpdesk for support. Thanks

Hi, I am having issues with the last update. I just can´t add any banners because, when I add the html to a banner, i can´t save the banner.

Please use our helpdesk for support. Thanks

Hello,

I’ve got a pre-sale question. I need to build a site which is essentially a catalogue of (payed) advertising banners (don’t ask me why, it’s my client’s strange idea…). The banners should be placed in categories and should be displayied either for a certain period of time, number of impressions, or number of clicks. Basic statistics are needed as well.

Your plugin seems to have all of this, but I’m not sure about this – your plugin displays banners in predefined places on the page and displays one banner for each position. I need to display ALL the banners that meet certain criterion (e.g. category). One (or two, or ten) positions on the page is not enough for me. I need some function to display them all.

I know, it’s quite a strange requirement – on normal site you’ve got the main content and the banners are added to this content. On this site, the banners ARE the main content.

Thanks in advance Petr

Hi, that’s no problem at all. You can show as many banners as you like anywhere on your website.

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