AccessKeys

AccessKeys supports this item

Supported

This author's response time can be up to 1 business day.

19 comments found.

Nice Work! GLWS.

Thank you :)

Good luck with sales – DCSF

Thank you :)

Hello,

I am interested in buying this plugin.

But want to ask can this popup extension be integrated with MailGet Bolt (https://www.formget.com/mailget-bolt/), as I am using MailGet for sending bulk emails.

Thanks and regards, Harsh Singh

Hi Harsh,

Thank you for writing in and showing interest in our plugin.

We currently don’t have option to integrate MailGet Bolt in our plugin.

Thanks

When I try to install wp pop up banner pro to my access press store pro theme it shows the file uploading, then gives me this message.

Are you sure you want to do this?

Please try again.

Hi there,

We really appreciate you writing in.

We are quite unsure why this is happening. It probably have occurred because the server issue as the plugin is not properly being uploaded or possibly the internet issue. We will look for this and as per you mentioned please reconsider the above possibility we mentioned and try uploading the plugin again and confirm if plugin upload issue is resolved.

Thanks

I am trying to figure out how to show the message to users only once and it should be specifically shown on the shop page depending on the category, how do I do that?

Thank you, I think it is resolved, now how do I send an auto email upon form fill up?

Enabling it on the shop page is not working, is there a way to enable it on certain URL?

Hi there,

Thank you for getting back to us and we apologize for late response.

So, Can you please explain us what you meant by auto email. Did you mean email to alert admin that the form has been submitted? if so, please see screenshot as linked here for the setting to alert admin http://prntscr.com/fhrxxa If not or you meant something else, please tell us and we will work accordingly.

For your second query please refer to our documentation link http://accesspressthemes.com/documentation/wp-popup-banners-pro/#pagewisesettings or please follow following steps

Please follow us as per the following screenshot linked here http://prntscr.com/fhs00v. If you want to display the popup in specific page for load action, for example say “home page section” in this case. Once this is done, this will tell plugin to display the popup for only that specific page, then from the page wise setting please select different popup for load action and you will get different popup for specific page.

Please tell us if any further confusion and we will work on it and try our best to resolve it for you.

Thanks

Hi, Can I display a popup to a post and display another popup to other posts?

Also, can I disable the animations?

Thanks.

Hi there,

Thank you for writing in and thanks for showing interest in our plugin.

We do have the option to display a popup for specific page/post and assigning the different popup to different page/post. We currently don’t have the option to disable the animation up until our current version of the plugin.

Thanks

Hey

Just bought your fantastic looking pop up plugin which i intend to use for our contact form. But I am not sure now if it works the way I hoped for. Is it possible to trigger the pop up by clicking on a link on our website? Any html link or click on an object would do. I can only find automatic triggers on the settings pages. I would like our visitors to click on mail icon that triggers the pop up. But right now I dont see a way to do this Thank you for your help

Hi there,

Thank you writing in. We really appreciate it.

We currently have option either to assign popup for load, or scroll to certain page of site, if the user is idle for certain time or if the user try to exit but not the click event up until our current version of the plugin.So we current are unable to assign the popup as you mentioned.

Thanks

Hi,I have purchased the product WP POPUP BANNERS PRO I have installed it, I have configured it and it is not displayed. How can i get help?

HI there,

We really appreciate you writing in.

Please provide us the url to the site where you have set the popup to be displayed so we could inspect if there’s some error or any issue.

Thanks

Hi, my web site http://www.torroglosa.es

Tank you

Hi there,

Thank you for getting back to us.

If setting are ok and the issue is still persisting, we are quite unsure what might be the issue. Please if possible, can you provide us the temporary backend details so we could check for the issue and suggest you some solution into it.

Thanks

This comment is currently being reviewed.

Hi there,

Thank you for the backend URL. We will look into the issue.

Meanwhile, since you have provided the backend detail directly and this is a security threat for your site, we would like to request you to please flag your earlier comment to be safe. If any further detail, please send us through safer means of contact via https://codecanyon.net/user/accesskeys#contact.

Thanks

Thank you very much for the support. I am very happy with the attention received.

Thank you. If you really liked our plugin then please give us a rating from below link.

https://codecanyon.net/downloads

Thanks.

I am trying to design a custom popup, and it will not save the photo I uploaded. I designed the photo myself, so there is no copyright infringement.

Also, when I try to change features in the templates, they don’t save either. Please help.

The url is www.reedradio.com, and thank you.

Rosalind Reed

Hi there,

We really appreciate you writing in.

Our plugin doesn’t get affected by the copyright infringement so that probably isn’t the issue.

This might happens because of an internal issue in the plugin. Please try creating a new banner and saving the custom template from the new banner. If that didn’t resolve the problem then can you please provide us the temporary backend detail here https://codecanyon.net/user/accesskeys#contact so maybe we could check for the issue and suggest you some solution to it.

Thanks

I have emailed you numerous times regarding this product on my website…www.reedradio.com. I’ve even sent you access info as you requested, at the address listed above, and the product still does not work, nor have I heard from you. Please address this issue, or I would like to request a refund. I have been a loyal customer of Accesspress, and I am really disappointed. Please contact me at rosalind@rosalindreedindustries.com.

Hi there,

We really appreciate you writing in and getting back to us.

We are extremely apologetic and we have sent the email to the email address regarding the issue and would it be okay if we can continue our conversation from there.

Thanks

Hi, I just bought your plugin some minutes ago…the fact is that i want to use this plug-in in only one purpose: I want that the trigger action is linked on a picture from the footer…and when someone click on that picture than a pop-up will come up….If this is not possible with this plugin than i would like to have a refund. Thank you

TG

Hi there,

Thank you for writing in.

We currently don’t have that feature up until our current version of our plugin.

So as of the feature integration as you mentioned, if you could clear up few things for us it would be easy for us to understand and try to integrate this feature in our plugin. Did you meant the popup would generate or show once certain link or triggered on click action on some part of the page in the site. And to display the popup always on click. Or if anything else or you meant something else please inform us and we could work accordingly.

Thanks

We are tried to install your module but facing an error; After installing 100% it shows the { Are you sure you want to do this?

Please try again. }

Please check this and suggest us something. We will be waiting for your reply

Thank you

Hello there,

Thank you for writing in.

This happens when your server post_max_size and upload_max_filesize parameters are less than the size of the plugin is installed.

Can you please ask your hosting provider to increase these parameters and check if the plugin is installed properly or not after increasing those parameters?

Thanks.

Hi,

I install “WP Popup Banners Pro – Ultimate popup plugin for WordPress” in wordpress 4.8 version its not working proper

Thanks, Awadhesh

Hi Awadhesh,

We really appreciate you writing in.

What feature were you trying to use and what issue did you face regarding the plugin. Please explain to us so we could suggest accordingly.

Thanks

Hi,

I have purchased your “WP Popup Banners Pro” and we installed in our theme. I have a problem in subscriber list where is subscriber list. please see our setting by the screen shot and please reply solution fast it’s important for us.

List Screen shot : General Setting: http://nimb.ws/O79Ts1 Action Setting: http://nimb.ws/Q7aXZJ Mail Setting: http://nimb.ws/4oqCKd Miscelaneous Setting: http://nimb.ws/IbRrEB Default theme popup setting : http://nimb.ws/fVqAxE Form Setting: http://nimb.ws/Tl4ziM Email Setting: http://nimb.ws/BMXZPl Subscription form log : http://nimb.ws/TueaPJ

Thanks Awadhesh Prajapati

Hi Awadhesh,

We really appreciate you writing in.

As we checked all other settings seems to be configured correctly. But please make sure you have configured the setting in the plugin for the few things that we have mentioned as listed below.

If you want to configure the plugin to subscribe via MailChimp you will need to configure similarly to the procedure below.

- As our plugin has its own integration module for MailChimp and we don’t have the option to integrate with any other external MailChimp plugins, you will need to configure manually for our plugin too as in link here http://prntscr.com/g3q002 in the “Popup Setting” page in the plugin.

- Please check Form Setting to be set as “External Subscription Form”. Once you do that you will see the list you created in MailChimp as in here http://prntscr.com/g3q1p2.

But if you want the internal subscription without integrating the MailChimp, you will have to follow following procedure

- When you select the “Optin Subscription” in Form Setting as in here, http://prntscr.com/g3q25a. This will pull the subscription email and store it in the subscription list section instead of MailChimp. For which you can export the CSV format of the subscribed email list or delete any of the kind as you need.

P.S. 1. The email that has been subscribed and added to MailChimp won’t be listed in the “Subscription log”.

2. “Inbuild Form” in form setting as on screenshot Form Setting, as you have selected, is used for contact form template, not the subscription template.

We hope this info helped you understand how the plugin works. If any confusion or further query please contact us again and we will try our best to resolve the issue for you.

Thanks

Hi, what email marketing services can this plugin be used with?

Hi there,

We really appreciate you writing in.

Currently, it can be integrated with “MailChimp” only if that is what you meant.

Thanks

Hi,

I have purchased your “WP Popup Banners Pro” and we installed in our theme. I have a problem in subscriber list where is subscriber list. please see our setting by the screen shot and please reply solution fast it’s important for us.

List Screen shot : General Setting: http://nimb.ws/O79Ts1 Action Setting: http://nimb.ws/Q7aXZJ Mail Setting: http://nimb.ws/4oqCKd Miscelaneous Setting: http://nimb.ws/IbRrEB Default theme popup setting : http://nimb.ws/fVqAxE Form Setting: http://nimb.ws/Tl4ziM Email Setting: http://nimb.ws/BMXZPl Subscription form log : http://nimb.ws/TueaPJ

Thanks Awadhesh Prajapati

Hi Awadhesh,

We really appreciate you writing in.

As we checked all other settings seems to be configured correctly. But please make sure you have configured the setting in the plugin for the few things that we have mentioned as listed below.

If you want to configure the plugin to subscribe via MailChimp you will need to configure similarly to the procedure below.

- As our plugin has its own integration module for MailChimp and we don’t have the option to integrate with any other external MailChimp plugins, you will need to configure manually for our plugin too as in link here http://prntscr.com/g3q002 in the “Popup Setting” page in the plugin.

- Please check Form Setting to be set as “External Subscription Form”. Once you do that you will see the list you created in MailChimp as in here http://prntscr.com/g3q1p2.

But if you want the internal subscription without integrating the MailChimp, you will have to follow following procedure

- When you select the “Optin Subscription” in Form Setting as in here, http://prntscr.com/g3q25a. This will pull the subscription email and store it in the subscription list section instead of MailChimp. For which you can export the CSV format of the subscribed email list or delete any of the kind as you need.

P.S. 1. The email that has been subscribed and added to MailChimp won’t be listed in the “Subscription log”.

2. “Inbuild Form” in form setting as on screenshot Form Setting, as you have selected, is used for contact form template, not the subscription template.

We hope this info helped you understand how the plugin works. If any confusion or further query please contact us again and we will try our best to resolve the issue for you.

Thanks

Great Pluggin. I am having issues with it going to the custom url Thank You page that I created after they submit. http://9d8.6c3.myftpupload.com

Hi there,

We really appreciate you for writing in.

Can you please provide us the additional detail about the issue. Please tell us if simply adding URL to the site thank you page didn’t work for you. As we checked on our test site, we had no issue while adding the URL and it’s been correctly redirected after the user clicks the confirmation link in the email. Please reply to us so we could suggest accordingly.

Thanks

It just refreshes to the home page when they submit. I have the (Go To External Link) selected with my (Thank you URL) selected

Hello. My purchase number is b48b0e8b-8b6b-4a48-853a-0ff32619217b I really need to figure out why the (Thank You URL Redirect) is not working and why it just refreshes the page after I click the submit. Please help because I would like to purchase 10 more licenses for other clients of mine, but really need to figure this out because they will all be using the (Thank You URL Redirect)

Thanks in advance Donny

Hi Donny,

Thank you for getting back to us and we really apologize for our late response.

Did you mean your page refreshes right after the submit button click? If so, then you probably have to set the “Form Setting” as “opt-in subscription” in pop-up add/edit page section. Please tell us if something else.

And about redirect issue, can you please provide us the temporary backend URL, so, we could check the issue by ourselves which will probably be faster and hassle free for you and check for the solution as we are unable to regenerate the issue in our test site.

Thanks

Is there anyway to integrate this plugin with my email provider, Convertkit?

I want to trigger popups on a click on my accesspress Parallax Pro Theme homepage.

Thank you,

Nathalia

Hi there.

Thank you for writing in.

Since we currently, don’t have the feature as you have requested including trigger popup and convertkit. But we will try to integrate the feature and let you know real soon for sure. Thank you for your patience.

Thanks

by
by
by
by
by
by