AccessKeys

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39 comments found.

I have a problem after upgraded for pro menu, Please take a look https://www.dropbox.com/s/tnbzjg5ris2rffj/Photo%20Jan%2018%2C%2011%2026%2013%20PM.png?dl=0 Thanks

Hello there,

Thank you for writing in.

Can you please provide us your site url so that we can check issue on your site through our below contact form.

http://codecanyon.net/user/accesskeys#contact

Thanks

Hi, can you check up if your pugin is compatible with my theme? Can I send you acces to my backend ? I have problems with another MegeMenu plugins.

Hello there,

Thank you for writing in.

Sorry we cannot activate the plugin without purchasing it on your site. But you can provide us details about activated theme being used on your site so that we can check it on our own system and inform you if it is compatible or not.

Also ,you can send us your site url link with mega menu type you want to used on your site as horizontal or vertical mega menu type? You can send us your site url with activated theme details from below contact form.

http://codecanyon.net/user/accesskeys#contact

Thanks

visualab

visualab Purchased

Hi

i just bought the plugin and i like it, but its made my logo (which is also the home page link) unclickable. I tried changing the z-index and it didn’t work. Can you help me sort this out please? thanks.

url: http://www.visualabdev3.com/

Hello there,

Thank you for writing in.

Please check once after adding below css on “Custom CSS” field by enabling it from our plugin.

/* Custom CSS Start /

.wpmm_megamenu .navbar-header { position: absolute; z-index: 999; }

/ Custom CSS End*/

Please check and do inform us if it works for logo unclickable issue.

Thanks

visualab

visualab Purchased

it works. thanks a lot. Great plugin!

Thank you for the compliment.

If you liked our plugin, then please do provide us rating from below link.

https://codecanyon.net/downloads

Thanks

visualab

visualab Purchased

Hello. i’m having a problem with the mobile menu your plugin is generating. you can see it at: http://www.visualabdev3.com/

When i disable the plugin the mobile menu is perfect. So if its possible i’d like to disable your menu for smart phones and tablets on portrait view.

i am using a custom theme (for your plugin, not the wordpress theme) and under ‘Responsive & Mobile Settings’ i did set the breakpoint to 0px but it didn’t change anything.

if you need the login info just let me know. thanks for your help.

Hello there,

Thank you for writing in.

Yes, it is possible to show default mobile menu on smart phones this can be achieve if there is another same default menu in which mega menu is not enabled added on your theme header file which will be first hidden on desktop version and will be shown after switch to mobile on right place. Or else if possible we can check default mobile menu and set mega menu pro plugin according to your default menu shown on mobile view for custom layout.

If you want help on setup on any of the above method then you can send us your admin details through below contact form.

http://codecanyon.net/user/accesskeys#contact

Thanks

PRE-SALE QUESTION Does this plugin is compatible with The7 WP Theme (https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590) ? Regards !

Hello there,

Thank you for writing in.

This plugin is compatible with all themes which have followed the wordpress theme development standards. If any issues is found on theme compatibility, we are here for the full support and to resolve the issues.

Thanks

PetrineL

PetrineL Purchased

we have Buddypress theme Socialize and just installed WP mega menu Pro. We are having problems with the mobile version – it is not displaying the menu’s ONLY login and register -

Can I send you a picture? Or maybe you can go to the mobile version of www.fashionliberation.dk

Thank you in advance Petrine

Hello there,

Thank you for writing in.

In responsive, you can see our plugin menu toggle button just above “Login” menu where you can click and view all the menu on click toggle button.

But if you mean you want to show all menus above login and register menu’s place without our plugin menu toggle extra button? Then we can also display all menu with help of some custom css for responsive.

If you need any assistance while adding custom css then you can send us your site details for adding required custom css to work as per your site requirement.

You can send us your admin details through below contact form.

http://codecanyon.net/user/accesskeys#contact

Thanks

Hello there.

I just bought WP mega menu plugin but it seems that it kind of messing around the menu.

I am using Avada theme. Do you know the solution?

Hello there,

Thank you for writing in.

Can you please elaborate the issue and send us your site url too to check the exact issue on your site through below contact form.

http://codecanyon.net/user/accesskeys#contact

Thanks

I am just testing your plugin and unfortunately when I use it, it messes up everything. I mean login, my account and my cart are shown below. When I log out fields for login increase height of whole menu, logo is under menu, and so on.

I was trying to use CSS but without any succes. I am using Avada theme, they say that they can’t help and told me to contact with plugin developer obviously, which I did already before :). Maybe you will be able to help me. Can I somehow write you privately, so I would be able to give you credential to log in, so maybe you would be able to help me more.

Thx

Hello there,

Thank you for writing in.

Yes, you can send us your admin credentials and site url through below contact form which is private.

http://codecanyon.net/user/accesskeys#contact

Thanks

Hi,
Does your plugin offers an horizontal menu with a custom icon at the top?
Like this sample: livecolors com
Thanks

Yes sure.

We would be very glad to provide you support for the custom css code if needed.

Thanks

Hi,
Last question before ordering.
Is your module compatible with Avada theme?
Or do you recommend a theme
Thanks

Hello there,

Thank you for writing in.

Our plugin is compatible with all themes which have followed the wordpress theme development standards.

So if any issues found on theme compatibility, we are here for the full support and to resolve the issues.

You can send us email directly through below contact form. http://codecanyon.net/user/accesskeys#contact

Thanks

Hi Support Team… Your mega menu the font title can’t change..u can help me.. http://www.lifeshop.com.my

Hello there,

Thank you for writing in.

Currently, it seems our plugin is not activated on your site. Can you please elaborate the issue where our mega menu has been used so that we can check the issue and help you or provide you any solution if possible.

Thanks

I am sorry..you can check link below..tq http://www.lifeshop.com.my/shop

Hello there,

Thank you for writing in.

But we are bit unclear about the issue, do you mean you want to change the top menu title font color? Or can you please elaborate the issue for custom template which you are currently using so that we can guide you for the issues solution.

Thanks

moyves

moyves Purchased

Hi My acces key is ee440884-7897-4301-baaf-78b2386e2fe8

Hello I develop a woocommerce on the theme multiflex striking. I created a theme in mega menu. I noticed that all the pages of the site were very wide. When I disable the mega menu it becomes normal again. I have trouble doing something demal. Can you help me.I can open an admin access if you wish My dev site is http://woo.objets-publicitaires-imaction.fr i m on wp 4.7.2 My theme is Striking multiflex 1.2.8.2 mega menu 1.01 Please what have i done wrong

Thanks for your help

Hello there,

Thank you for writing in.

We are bit confused about the issue of all the pages of the site being very wider. Can you please send us screenshot of the original page while uninstalling our plugin or you can send us your site details too so that we can check the issue and provide you solutions through below contact form.

http://codecanyon.net/user/accesskeys#contact

Thanks

RiffRaf

RiffRaf Purchased

Hello! The plugin is not working correct with my theme.

Hello there,

Thank you for writing in.

Can you please describe what is not working properly using some screenshots? You can email us from the contact form available at the below link.

https://codecanyon.net/user/accesskeys#contact

Please upload screenshots in your site and include link in the message.

Thanks.

RiffRaf

RiffRaf Purchased

i have sent you a message with the url. Please, check it out

moyves

moyves Purchased

Hi thanks for your reply my dev site is http://woo.objets-publicitaires-imaction.fr/wp-admin It’s a dev site so you can desactivate mega menu to see the screen etc.. cause i ve copied it to prepare my real site i ve created an login support_canyon mdo : cod6217ca58gh_fdnyon

Thanks for your help

Hello there,

Thank you for writing in.

After uninstalling the mega menu plugin, the menu is like below link on your site. http://prntscr.com/e5im2d Through our plugin mega menu replacement, we added some custom css as per your site requirement to show the menu wider which is shown on below link: http://prnt.sc/e5in81

Is there still need some custom css or replacement as per your site requirement then you can contact us through contact form below:

https://codecanyon.net/user/accesskeys#contact

We are bit confused about what problem is seen on firefox, chrome? Can you please elaborate the exact problem or provide us screenshot of the issue so that we can check it and provide you a solution.

Thanks

moyves

moyves Purchased

Hi thanks for the reply If i’va well understood, i need to modify the css? cause i i uninstall the mega menu, i need to build it again What is the css to modifiy Thanks

Hello there,

Thank you for writing in.

We have added some custom css on our plugin’s Custom CSS field on your site as per your site requirement as well as set “Menu Padding and Menu Bar Width” from specific custom template edit page at “Menu Bar Settings” toggle options which was assigned for top navigation of your site.

And also even if you uninstalled mega menu and installed it later, there is no need to build menu or add custom css again since custom css and custom template being added is already saved so you can simply choose the specific custom template to your specific menu.

Thanks

Already purchased. Is there a file I can import to get my menu to look like the one on the demo page??

http://demo.accesspressthemes.com/wordpress-plugins/wp-mega-menu-pro/horizontal-mega-menu-demo/

Hello there,

Thank you for writing in.

Currently we don’t have demo import system. If you need any assistance or have any issues while creating mega menu then you can send us email directly through below contact form.

https://codecanyon.net/user/accesskeys#contact

Thanks

Hello there,

Thank you for writing in.

It seems that you are using other mega menu plugin for hover indent which is not one of the features available on our plugin and not related with our plugin issue.

Is our plugin too activated and enabled on your site? If so and there is any issue while using our mega menu plugin then you can send us your site details with issue details so that we can check on it and reply you with solutions.

You can send us email directly through below contact form. https://codecanyon.net/user/accesskeys#contact

Thanks

PetrineL

PetrineL Purchased

Please look at this link: http://preview.codecanyon.net/item/wp-mega-menu-pro-responsive-mega-menu-plugin-for-wordpress/full_screen_preview/19190840?_ga=1.174750372.72539326.1486636481

If i mouse over in Portfolio menu , it is displaying Gallery Shortcode, Gallery Slier, Lamp stand ,Nylon Chair. I have done like Nylon Chair, Lamp Stand. I can not make like Gallery Shortcode, Gallery Slier. How can I do this. Please help me.

Hello there,

Thank you for writing in.

According to our demo Portfolio Menu, for Gallery Slider we have used WP 1 Slider Plugin which will provides you to add widget named WP 1 Slider on mega menu and set gallery slider whereas for Gallery Shortcode, you can used WPMM PRO : Gallery Shortcode Widget which is provided by our own plugin. You can find this widget on Add Widget > WP Mega Menu Pro Widgets lists. The process to create gallery shortcode is described briefly within widget itself.

If you need any assistance then please contact us directly through below contact form. https://codecanyon.net/user/accesskeys#contact

Thanks

PetrineL

PetrineL Purchased

Thank you so much . It works fine. I need some more information. see my link (http://fashionliberation.dk) please mouse over NEW SEASON MENU.I did GALLERY Shortcode. It is showing slideshow but i need like demo GALLERY SHORTCODE . I need to change settings or do something else. please help me.

Hello there,

Yes, it is possible to make the alignment with proper layout by adding few custom css according to your site requirement.

If you need any assistance for custom css then you can send us your site details by sending email directly through below contact form. https://codecanyon.net/user/accesskeys#contact

Thanks

Hello there,

As per our demo for portfolio mega menu, you can set each column in 5 total instead of 6. Set Gallery Slider, Lamp Stand and Nylon Chair in 1:5 column whereas for gallery shortcode , you have to put 2:5 in column to achieve as per our demo.

Also few custom css is needed for your site in order to remove conflict on css which is provided below: .wpmm_megamenu #gallery-2 .gallery-item{ margin-top: -20px !important; margin-bottom: 17px !important; }

Please check by following the above steps and do inform us if it works for alignment.

Thanks

Thank you so much , it works fine

pamelis17

pamelis17 Purchased

Hi, i just bought the item a few days ago and i’m trying my vertical menu look good in mobile version but it doesn’t look responsive when i click to open the submenu.

this is the site: https://supermercadoencasard.com/supermercado/

Code purchased: ca4f916a-d4da-41aa-847b-a730e50d5070

Hello there,

Thank you for writing in.

Can you please send us your site details too so that we can check the issue regarding responsive on vertical menu.

You can send us email directly through below contact form. https://codecanyon.net/user/accesskeys#contact

Thanks

Hi I am making a horizontal mega menu with 3 columns. I have three pages set up A, B and C which I am just using as the titles for each column. The subpages are then to be the menu items.

My problem: I have the titles arranged in A, B C order each taking up 1/3 of the space. But when I preview the order is B,C,A and A is not using the 3rd column but appears below B and C.

I can send a screen shot but the site is local and not live.

Thanks

Hello there,

Thank you for writing in.

Please sort the sub menu once again in backend as shown on your screenshot 1 and replace all sub menu in its position one more time if it helps the sortable issues. This was because the first sortable didnot saved the data automatically so you need to sort it once again to saved the sortable data. Please check it once and inform us if still any issues.

You can send us email directly through below contact form. https://codecanyon.net/user/accesskeys#contact

Thanks

Hi support, it’s possible to create Logo Image in menu?

Hello there,

Yes it is possible to upload logo image, set width/height in menu.

Thanks

documentation plz :(

Hello there,

You can view below link for documentation and after Multiple Group Menu Settings you can find lists of Top level Menu Settings, there are 7 main settings options whereas you will find Menu Replacement Setting which provides you to upload custom logo image to show as menu replacement. Here you can even set specific custom width and height for uploaded custom image.

Documentation Link: https://accesspressthemes.com/documentation/responsive-mega-menu-for-wordpress-wp-mega-menu-pro/#multiple_group_settings

Thanks

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