This author's response time can be up to 1 business day.
Hi, You replied to me that in Sept 19 your team will be back. Today is Sept 30 and the issue is not fixed, matter of fact you even closed my ticket.
The other problem about the loop being too fast, still exist and adding comas just slows the phrase pronunciation but I needed the loop speed to slow down, they go way too fast
There is only female voice, the male voice doesn’t work. Bad deal
Dear user mxwealth !
We didn’t closed your ticket : 5CB-66E-F86D8 we did replied to you in an appropriate and convenient manner also briefed you about the working and further functionalities of our plugin. Please calm down. Panic isn’t an appropriate and feasible option for this issue. We are here to facilitate our clients and customers till best possible solutions.
We will make that male voice work for you.
Please don’t worry.
We will resolve your issue within the most least possible time.
We did tried many times with your forwarded credentials but they doesn’t work. Please send us 100% working credentials so that we can proceed and resolve your issues.
Looking forward for your positive response.
Does this plugin support voicemail for people to leave a message if no one is available?
Hi philip fx !
Yes off course wordpress interactive voice response ivr plugin is one of the most exclusive plugins ever at envato market.
This versatile plugin supports male and female voices for voice mail and leaves a message if there’s no one available. We strongly recommend you to purchase this outstanding plugin so that you can enjoy much more benefits.
Also this plugin has 2 amazing features of inbound and outbound calling.
Pre-order today. In case you need help while installation, please let us know. We are here to help you out with best possible solutions.
Thanks and best regards
Last question, is there an interface to view voicemail left?
Hello, We were one of the first people to support this product over 8 months ago and have yet to be able to use it. We have been patient with all bug fixes and cooperated to identify others. We DID NOT leave any bad review for the product at all and have been waiting patiently for updates that we were told would release months back like:
1, single and 3 digit (Single extension for departments and 3 digit extensions for individual team members).
2. music on hold
It is now busy holiday season in the US and we need this plugin and features to be operating well without bugs and the listed features. Please let us know when is the soonest you can implement these in your upcoming update?
You are most welcome….. And we really appreciate your response and suggestions…
Our programming team is working on it & we will add these features in our next upcoming updates, still we can not promise any date of release.
In case you are facing any issues please let us know. But we can confirm that our plugin is bugs free. It’s been quality checked by our beta testers, Q & A team… Also it’s been approved by Envato after a quality check.
So please don’t worry… We are here to facilitate you with best possible solutions…
Thank you for your patience.
Can you please give us an by deadline so we can get our operation ready for it?? This is busy holiday season here in USA and we have not been able to use this without the features. We have been promised this for over 8 months as you see. This is a good plugin and should have better reviews but, you have to deliver to the customers better. Thanks
Our programming team is working really hard on it’s new and exciting features… But still we can not promise any date of release…But it will be soon
please try and understand…. We really appreciate your patience.
You are most welcome..
Is it possible for a user to call in >> listen to msg >> choose a depatrment >> then choose a team member >> then record voice mail >>> then voice mail can be automatically linked into a post on the front end side of WP in a list on the post?
This functionality is not available currently in our plugin.
We can customize it for you at a good price. Please generate a support ticket at: http://www.ranksol.com/help
Looking forward for your positive response
Thanks, I’ll draw out a road map and then contact you.
You are most welcome…
We are waiting for your response
Hi Sr. When we could expect a new version?
Our prorgramming team is working on it… we can not promise for latest updated version… but it will be available soon.
Thank you for your time… In the meantime please check out our other exclusive products: https://codecanyon.net/user/promotionking/portfolio
Thanks and best regards
I purchased WP Conference Call Plugin | WordPress and WP SMS Contact Form | WordPress but you moved them to a new profile. How do I get updates?
We have update system available in the plugin. When ever new update launched you will get it exactly like any other wordpress plugin works. You will get notification in your wordpress plugin section about its update. you hit the update button and latest files will be installed automatically.
I’ve logged into your admin demo but i can’t see the IVR dashboard? I can see the plugin but no dashboard/settings?
Dear user !
We hope you are fine and doing great.
Why you are logging in with admin?
You should login with a user and everything will work just great.
please let us know in case you are facing any other issue.
Hey there, i just purchased the plugin. Installed it. Added Api and token from Twilio. I need to know how can i get the widget were people can call me?
I need a place where people can add their mobile number so that we can start the phone calls.
and is there any support website where i can send you my login details for my website? Is this plugin not for getting calls from website to mobile phone?
hi khalsa007 !
Thank you purchasing our exclusive plugin. Please generate a support ticket at http://www.ranksol.com/help and we will proceed with your request in short time.
For plugin documentation please visit: http://ranksol.com/documentations/wordpress_interactive_voice_response_IVR_Plugin_guide/
In case you need to know anything else. Please let us know
Brother thanks for replying but you have not answered the 2nd question. Please show me how to get calls. i mean where is the widget or short code or what ever you call it. I need to show a widget or short code on my site so that people can fill their contact detail and the call can take place. Please show me how to do that. Please do not send me that link again as i have already seen that page in the link 5 times but could not find how to get people to fill their numbers to talk to them.
Please send us your working credentials. You have only forwarded us your installed url. How we are supposed to login..
please understand and send us your working credentials. We will get that plugin work at your install in short time. please don’t worry
Brother, I just sent you my login details. Ticket ID: 302-0B3-B91D1
Yes thank you for sending us details.
We will get your issue solved within the most least possible time. Please don’t worry
We have responded to your ticket and did forwarded you screen casts please have a look .
Thank you very much for your time
Best Possible Regards
Guys, it is been more then 4-5 days. You guys have not even understood my one question yet. I really made the big mistake to trust you guys and just paid for the plugin. I should have asked you questions before the purchase. See, i am losing my patience. I have been sending message to you guys everyday but you guys have only replied 2 time till now and did not answered my question. You answered what i already new and what i already completed. You showed me those screenshots which i already completed from my end before you sent me those screenshots. That was not answering my question at all. Its more then 4-5 days i have purchased your plugin and till now you guys have not simply answered me if your plugin can let people fill their number and get call from me or not. Just exactly like “Twilio Easy Call Pro” plugin does.You guys do not take 24-48 hours. You guys are taking ages to simply tell me how will you help me. You just say you will help me but does not say how will you help me or have you even understood my question or not. I am unhappy with the support. There were no Saturdays or Sundays i contacted you guys. I bought it at Monday and then contacted you guys. Please do not waste my time. I respect you guys and your time so please do the same for me too.
Hello dear !
We hope you are fine and doing great. As you can clearly have a look at our plugins profile that we have mentioned “Our programming team takes Saturday And Sunday” off.
As mentioned in your requirements “you need browser calling”, we didn’t force you to purchase our plugin.
We have clearly mentioned in our plugin profile all the features and functions, so you should have check out it’s features and functionality before purchasing via it’s demo.
If you need any customization in our plugin, then please let us know. We will do it at good price for you.
Thanks and best regards
i need to thank God that you guys do reply. Listen my friend, i waited for a week to get proper reply from your side. Week does not mean Weekends. From last one week you guys have been telling me that you will help me out but you need some time for that. i have screenshots from the support help desk website. You clearly said that you will fix the plugin as i need. I waited like a stupid to receive your email and after a week when the payment in your paypal account is cleared now you have understood what i need. I told you about what i need at the first day when i made the payment. You said that you will fix the problem. I trusted you and did not purchased any other plugin as i thought you may be working on it. I provided you my user name and password too for my website. I do not want to pay extra to get what i want, i simply need my money back. i will request for money back from evento. You guys wasted a week of my life.
Dear customer khalsa007 !
We have clearly mentioned and in fact did placed demo of our plugin in order to avoid any misconception about it’s working. You should have checked first. It’s not our fault. Didn’t you received our plugin main files. You can check out other plugin pricing as compared with our prices. We have offered our plugins at most cost effective and affordable price as compared with others.
if there’s any issue with our plugins functionality then we will definitely refund as promised. But as you can see with current features and functionality of our plugin it’s working absolutely fine.
We said ” we will fix any issue if those are related to current functionality of our plugin” and we are committed to our words.
If you need anything else, then please let us know.
Thank you very much for your time.
So, it took you a week to understand what are my requirements? So, far a week i had to wait for your reply to tell me that your plugin can not do what i need. Read my message again and you will find out that from the first day, i have been asking you to tell me where is the widget or any shortcode to put on my website to get calls. You took more then a week to reply to that question clearly. You know that i do not need that plugin at all.
You know that I need a plugin which can help me to get calls from my website and your plugin is not what i thought. So, i do not need your plugin at all. As you took a week to reply and i am not a stupid sitting here to wait for your reply for a week for you to properly understand what exactly my question was.
I just need the money back or tell me how can your plugin help me getting calls from my website. If you do not tell me how your plugin can help me out getting calls then i do not need your plugin. Please do not waste more time of my life. You said to me in your support email that you will add that functionality for me soon and i thought that you will do that. I waited for you to fix that. provided you my user name and password for my website.
I am not free sitting here. i have lot other things to do. Please do not miss guide people by telling that you will help me and then you are telling me that my problem is not related to the plugin. I know exactly why you took more then a week to reply. You waited for the paypal payment to arrive into your account and now you are telling me that the problem of mine is not replayed to the plugin. Could you not have tell me at the same day i purchased or next day or the other next day. Why were you keep saying that you will help me out and after a week you telling me that problem is not related to the plugin. What the hack man?
Please check in tickets we replied to you that same day and also briefed about the functionality of our plugin…
We didn’t miss guided you or anyone. We do really care about our clients and customers and always responds to their query within the most least possible time.
Please don’t make it complicated or make your words round up again by clarifying those things which we didn’t promised. Didn’t you get our plugin… You have got our plugins main files and now after using it you are saying that as per your requirements some features are missing.
For your convenience we did placed a demo link at our plugins profile so that customers like you can check our plugin before making any purchase.
We have never cheated anyone … Our customers and clients are valuable to us and we’ve always offered them top notch effective solutions at most cost effective and affordable price.
In case you need anything else
please let us know
Thank you for your time
Could you please even tell me What your plugin does? I even do not know how to use your plugin or what it is for. Try to understand me i still have no idea about what your plugin does when it says “WP Interactive voice response” for me it means people can talk to me from my website.
Your plugin is not what i thought so i do not need your plugin my friend (with respect). At least tell me how your plugin can work as everything is not clear.
Everything is complicated on your plugin description as it miss guided me to buy this plugin to get calls from website.
Waste no time of mine and please refund it.
You can see that today you have replied to me many times so far But last week you waited for the payment to get processed and then clear everything out with me. This is not good bro. I do not know what your plugin does when it can not even get calls. Then what your plugin is? If it is not what i need then why do i need it at all? Does it make sense to you bro?
Brother, i see that you do not want to refund as this purchase was done mistakenly. Could you please tell me what the hack is your plugin in simple way. What it does exactly? I just purchased “Twilio Easy Call Pro” plugin which i needed. Now, tell me if you do not want to refund then what is your plugin and how to get it work or what the hack it does on website if it is not a calling plugin?
Hi Dear !
We hope you are fine and doing great. Please check your ticket #302-0B3-B91D1
As with your current requirement, yes off course you may use our plugin and on all 4 numbers you may place IVR (Interactive voice response system) a pre-recorded message so that whenever someone calls that number they listen to an automated phone call, when you are not available. You may place any audio voice in our plugin which will work on your behalf. Our plugin have got both inbound and out bound calling feature which no other plugin posses.
Multi Level IVR is a fully integrated Plugin that allows its user to enhance customer support and product marketing to its best. The Plugin is compatible with all leading Internet browsers and allows the user to have complete benefit of the amazing features like IVR Assistance, Call Navigation and Menu Set Up, Call Forwarding, Call Recording and many other useful features. No matter if you are running a business big or small, the Plugin helps enhance your work-ability through its vast features and versatile multilingual as well as multi-accent text narration ability, regardless of your regional location. User can set up the IVR greetings in any language they want as Multi Level Plugin is completely customize-able and adaptable. Plugin allows the user to handle a large number of calls at the same time without being confused between any of them. Now you can provide every caller the individual attention they need and never miss out at any call through the amazing call forwarding and call recording setup, and keep a complete record about all the activities through detailed history reports.
Please have a look at our plugin features:
Evident User Interface
Fast and Reliable
Compatible with All Browsers
Easy Installation Method
Easy to Set Up
Multilingual Greetings Options
Multi-Accent Greeting Options
Multimedia Audio Greeting Options
Compatible with MP3 Formatted Files
Number Buying Setup
Area Code Specific Number Buying Option
Dynamic IVR Listing
Drag and Drop Widget Addition
Live Greetings Recording Option
Sends SMS During the IVR Call
Forwards E-Mail During the IVR Call
Call Forwarding with Whisper Message
Evident Menu Setup
Automated Questioning and Poll Setup
Call Hang Up Option
One Click Audio Listing and Playing
One Click Audio Recording and List generation
Detailed History and Activities Reports.
WooCommerce Order Information widget
Outbound IVR Scheduling
If you are still confused about it’s working then we recommend you to please check out it’s demo in order to have a better overview.
In case you need anything else. please let us know
Hi, demo doesn’t seem to work, so I will ask here instead – Will this script also work for outbond, automated marketing? For example, can I import a CSV with phone numbers, and let the plugin call all the numbers with a prerecorded MP3 message? And also, is it possible for the user in the call to enter a digit within the call, which will be captured by the script? Thanks.
Yes off course … for the very first time, we have introduced a versatile plugin with both inbound and outbound calling features. Yes you may import numbers and plugin will call all numbers with a prerecorded mp3 message…
Please Pre-order and extended version of our plugin today and enjoy it’s versatile features. Our programming team will help you out in case of any issue while installation and even after purchase will provide you after sales support.
Hi, does your software have a time condition module? for example if a caller calls from monday through friday, 9am to 6pm, the call goes through , otherwise the call is forwarded to a message?
Hi mxwealth !
Thank you for contacting us. We can add time condition module for you at a good price. Please generate a support ticket at: http://www.ranksol.com/help
& Please let us know if you want to add this feature, we will add it for you.
Can i use this software for a call-center ?i have a woocomerce shop
Can i make outbound calls from this ?
I have a twilio account can You help me to configure on your plugin and test this?
Yes, you can use this software for call center. you can make out bound IVR call. Yes, we can help you to configure your plugin. Thanks
How can i contact You for offer Twilio details and offer me a test ?
Please pre-order today and take your woo commerce shop to the next level. We recommend you to please purchase an extended license of our plugin in order to avail best possible services and solutions
For plugin demo please visit:
Don’t forget to check out our other versatile and exclusive applications as well: https://codecanyon.net/user/promotionking/portfolio
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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