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209 comments found.

Hi

Just purchased this floating menu thing and every time I try to enter into its setting in the admin area the site crashes. I have disabled all my plugin and the problem is still there.

Hi there,

We never meant to provide you unwanted suggestions or support. We just meant to provide you proper support until unless we understood the issue. We apologize if we seem so.

As we checked for the bbpress it is working properly on our test site without any issue or setting are also being saved properly and menu is being displayed in frontend. Please check the screenshot as in here screenshot 1: http://prntscr.com/hv32fw screenshot 2: http://prntscr.com/hv3bkn.

As we mentioned earlier in our reply, we couldn’t recreate the error while we tested, so we are unsure what might be causing it. So, if possible, we would kindly request you to please provide us the backend detail so we could check and try to resolve the issue for you.

Thanks

Where do I send the details?

Hi there,

Please send us the details from our profile contact here http://codecanyon.net/user/accesskeys#contact or send email directly to our email address wp@access-keys.com.

Thanks

Hi, Please see this below image to see my issues:

https://www.dropbox.com/s/lmu1bd5hz8vq65w/menu.jpg?dl=0

please let me know how to fix it. I am using at the moment the custom theme.

thanks.

Hi there,

We really appreciate you writing in.

Since this cannot be changed with the default setting in the backend, we could suggest you custom css tweak for it. So, if possible can you please provide us the URL to the site where you have integrated the floating menu in the site.

Thanks

Hi there,

Please try adding the following css code in your theme’s style.css file or customizer section in backend and check if the issue has now been resolved or it still need some changes.
.wpfm-template-10 ul li a{
height:18px !important;
width:18px !important;
}

.wpfm-template-10 .wpfm-tooltip{
top:50%;
transform:translateY(-50%);
-webkit- transform:translateY(-50%); 
-moz- transform:translateY(-50%);  
}
P.S. Please change the 18px value to the one you need.

Also, for the menu icon color(that is currently red), please change the value in backend “Icon Background Color” below “menu icon setting” header in custom design template page. If you cannot find the setting you might be using the older version of the plugin which issue was resolved in our latest update. Please check and inform us if this resolved the issue for you or not.

Thanks

Hi,

here is my site link: http://perflow.rockdesign.co.il/

thanks.

Hi, thanks for your help but at the end I am using your template 7 with some color and size changes. so… my issues now are:

1. I changed the button color to gray but now when you put the mouse over it is changing from red to gray. how can I change it so it will be only gray. 2. same thing for the line between the text to the circle. since it was not in the middle I changed it but it changed only to the selected button or on hover button. please let me know how to make this line in the middle all the time. 3. the last item on the menu is not working right when you scroll down or when you click on it. how can I fix that as well?

here is the link of my site again: http://perflow.rockdesign.co.il/

thanks.

thanks for your answer. the last menu item is still not active when clicking on it.

thank you.

Hi,

I still have some issues with the menu design and function.

1. the colors need to be in gray only. at the moment when the transation start I still see the red color on the menu item and on the horizontal line. please let me know how to remove it so it will be in gray only.

2. When clicking on the last menu it is taking me to the section but the menu is not active and the one before it is. please let me know how to fix that as well.

thanks

Hi there,

We apologize and while we checked earlier it seems some default values from frontend.css are blocking the dynamic value in the site. And for the second part yes while on bigger screen, this issue seems to be causing trouble. We are looking into it and we will surely inform you with the solution/update/alternate to the issue as soon as possible within the end of the next day. We really appreciate your patience on this and we apologize for the delay.

Also, if the other comment has been flagged for you.

Thanks

dabit

dabit Purchased

Hello Again!

Thank you for the answers, I think that have the point:

It is not that template 5 changes when oneq go pro, it is that the position of the menu has different behavior. As can see in the videos i have attached, when the menu is in middle left (https://www.dropbox.com/s/aget7ada53n6rdh/1.m4v?dl=0), it opens covering de menu button, and when it is on the bottom left (https://www.dropbox.com/s/j9bhjx7u53o3n0i/2.m4v?dl=0) the menu opens above the menu button….so the question is: It is possible to open the menu in bottom position and cover the menu button when it opens??

You can ask why i want this? Because i want more space to more choices in the opened menu and prefer the bottom position when the menu is closed.

SO thank you very much for your patience Bests david

PD) the second question has been made perfect, thank u again!

2017-12-22 6:01 GMT+01:00 Envato Market <do-not-reply@market.envato.com>: Hi there,

We really appreciate you writing in.

1) We apologize but we didn’t quite grab what you meant. The one template 5 for both non pro version and pro version are same template and they are not different. In pro version we added additional templates along with the earlier 5 templates that are pre available in our free plugin. So can you please provide us additional detail on this so we could better understand the issue.

2) For the second query, since we don’t have the direct option to make it work the way you meant to be. What you can do is alter few line in the template file in plugin file and it will work just as intended. For this, please follow either step A or step B.

Step A) Please go to the file template-2.php if you are using default layout template. For default layout you will need to change the file in two places one on about line number about 4 and make changes as in screenshot here http://prntscr.com/hquc5h and change the next line of code similar to this screenshot http://prntscr.com/hquckc.

Step B) Please go to the file custom-template.php if you are using custom layout template. For custom layout you will need to change the file in two places one on about line number about 115 and make changes as in screenshot here http://prntscr.com/hquaxn and change the next line of code similar to this screenshot http://prntscr.com/hqubfe

Please contact us again if any confusion.

Thanks

Hi,

If you followed the screenshot as we have above in our reply to comment, it covers the issue as you have mentioned. When added the two lines of code at two different places as in screenshot, it will surely resolve the issue for menu to not hide when close trigger icon clicked. Please make sure you followed the step as on the link http://prntscr.com/hxw0vb and inform us again for issues if not resolved or confusion about the step.

Thanks

dabit

dabit Purchased

OOUUUHH YESSSS WE GOT IT!!!! thank U very much!!!

Hi,

No problem at all. We are glad that you figured out the issue. And if the above step resolved the issue and you are satisfied with our support, please son’t forget to rate us from our link https://codecanyon.net/downloads. Have a nice day.

Thanks

liwamedia

liwamedia Purchased

Hello!

I’ve got a question regarding the menu options for specific sites. I’ve created a new menu for the middle right section. In the “Floating Menu settings” on the dropdown “show menu on” I’ve chosen the “show on specific” option. I’ve checked the portfolio on custom post types and wanted to add the menu on the specific site. When editing the page it’s showing the wp floating menu options on the right site right above the featured image. So far so good. Unfortunately, when choosing the menu on the middle right dropdown menu, it’s not displaying the menu in the frontend. :(

When choosing the menu in the “floating menu setting” page as a standard, the menu works. When using “disable” as a default and choosing the menu on the specific site, it does not.

I am using avada as a theme, wordpress is on version 4.9.1. Thank you!

Hi there,

We really appreciate you writing in.

Can you please provide us the few additional detail if selecting the menu for the specific site from current page/post editor screen inside “WP floating menu options on the right site right above the featured image”. If so, please make sure that the page/post edit section where you are selecting the “middle right” menu falls under the same post page you selected from the “floating menu setting”. If not, then setting for the different menu won’t work for the current page/post.

We hope you got our point. If not or if you meant something else or if there is any confusion regarding the above mentioned procedure, please inform us and we will surely look into it.

Thanks

delete this.

iamfaux

iamfaux Purchased

Hello, I had a functioning WP sticky menu working with the free version. I upgraded to the PRO version and now the menu disappeared. Can you detail the complete uninstall procedure for both FREE and PRO versions so I can get a fresh install on this? What else can I do?

Hi there,

Thank you for writing to us.

Please check if there is any error where the plugin pages are being displayed. Please also try saving the ” “floating menu setting” options by selecting the menu assigned to specific position once in the pro version and check if this resolved the issue.

If following above given steps didn’t resolve the issue you were having, then can you please contact us again with any additional info and if possible, backend detail to the site so we could check the issue and provide you the solution into it.

Thanks

Hi there, is it possible to place a menu on a specific page? I want to use it as sticky navigation menu…

Hi there,

We really appreciate you writing in and thank you for showing interest in our plugin.

Yes, it possible to set the floating menu for any specific page/post only.

Thanks

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