Discussion on WP Flat Visual Chat - Live Chat & Remote View for Wordpress

loopus

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510 comments found.

Hi. Pre-sale questions:

1:Can the layout be more modified? I mean when I am offline, I would like a specific “offline” image and the same when i am online. 2: can my logo be incporporated here? 3: What about file uploads?

Yes, if the backend and the frontend use both SSL (if the frontend uses SSL and not the backend, the visual selection tool can have troubles) .

And in mobile view i have to scroll down before I see the chat widget. Is it supposed to be like this?

No, it should be fixed. But the demo is based on a previous version, you can test the last one here : http://www.loopus-plugins.com/

Hello.

Nice plugin. Got a couple question though: 1. Will it work on mobile? 2. How many operators / departments can we have to handle chats coming in? Silly questions: 3. One purchase is for one website right? 4. No renewals required for updates right?

Thanks!

Hello,
Thank you :)
1. Yes
2. There is no imposed limit
3. Yes, 1 license = 1 website ( https://codecanyon.net/licenses/standard )
4. No, updates are free

Great! purchasing it pretty soon!

Hi now is the backend supported too? it would be so usefull thanks

Hello,
Operators can chat from the backend using the chat console, but the customer chat panel works only on the frontend currently, not on the backend side. I note the suggestion, thank you .

Is it possible that every single message I recive through the chat have a notification sound?

Thank you!

Hello,
Yes, please contact me from the support page, I will send you a custom version that does it .

How can I translate the title of the message I receive. When someone leaves me a message. To my email I get: “New message from your website chat” and I want to translate that text.

Hello,
Please simply apply the last update (5.365) from the Dashboard > Updates wp menu link. It will allow you to directly change the email subject from the settings panel .

I still do not see any updates. I have version v5.362

And I have also placed my Purchase License Code in plugin settings

Please contact me from the support page, I will send you the last update directly.

Hello Do you have any suggestion about my website gone when i overload on chat window,after i activate plugin and open many window….or some times just after activate chat window,website cut down…here is eror log ! what whould i do ?

Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.

Hello,
Please can you contact me from the support page, sending me the used .htacess file of the website ? I will check it .

Hi. Pre-sale question: Is it possible to automatically inittiate a conversation when customer is in a specific page? For instance, if the customer is in the sales page for 1 min, automatically send a message to start a conversation.

Hello,
No, sorry, there is no this option currently. Thank you for the suggestion .

Bonjour Loopus, je viens d’installer le plugin et il semblerais que ma partie back-end (les “settings” plus particulièrement) ai un léger bug. Je ne peux enregistrer ou modifier aucune valeur. Cordialement.

Bonjour,
Probablement un conflit avec un autre plugin . Pouvez-vous me contacter depuis la page support en m’envoyant un accès temporaire au backend ? Je le corrigerai .

Nice idea, but the preview is not working, so I am a bit suspicious in buying it

Hello,
The demo page works correctly on my side. Did you try by removing the envato frame ?

Dear loopus, how can update to last version 5.365? when i click the update in wordpress dashboard there is not any update for Wp flat Visual chat..

Hello,
Please simply contact me from the support page, I will send it to you directly .

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