Discussion on WP Flat Visual Chat - Live Chat & Remote View for Wordpress

loopus

loopus supports this item

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578 comments found.

kalipub

kalipub Purchased

Bonjour, j’ai vu que sur mes pages faites avec ThriveArchitect (plugin de ThriveThemes), la couleur de mon chat était différente (la couleur de base verte alors que d’habitude j’utilise une couleur rose). Est-il possible de changer cette couleur pour chaque page ? Exemple de page faite avec ThriveArchitect, om le chat est de la couleur de base : https://alfange.academy/21-semaines-pour-vivre-de-son-blog/

Merci beaucoup !

Bonjour,
Oui, vous pouvez utiliser ces règles css dans l’option “Custom CSS” de votre thème pour changer la couleur principale du chat sur les différentes pages :
body.page-id-1 #vcht_chatframe #chatHeader, 
body.page-id-1 #vcht_chatframe .btn.btn-primary { background-color: #3498db;}
body.page-id-1 #vcht_chatframe .form-control:focus {border-color: #3498db;}
Où “1” est l’ID de la page cible .

Hello! Is it possible to deactivate the Chat-Log? There are pricacy issues in our Company so we are legally obliged to deactivate the Chat-log. Shall we deactivate the function in the code? Kind regards, Joel

Okay, thanks alot!

Is there a way to dump the database every few hours? (do u know da way?)

It should be possible by adding a function like this one in the functions.php file of your theme :
add_action('wp', 'updateChatLogs');
function updateChatLogs(){
    global $wpdb;
    $table_name = $wpdb->prefix . "vcht_messages";
    $msgs = $wpdb->get_results("SELECT * FROM $table_name");

    foreach ($msgs as $msg) {
        $delDate = new DateTime(date("Y-m-d H:i:s", strtotime($msg->date)));
        $delDate->modify('+1 hours');    
        if ($delDate->format('Y-m-d H:i:s') < date('Y-m-d H:i:s')) {
             $wpdb->delete($table_name, array('id' => $msg->id));            
        }
    }
}

hi. one question: is it possible to have predefined answers for any question I want (like in your demo) or it is only for demo porpoise? thanks.

Hello,
There is no chat bot option, but you can define canned messages and assign them a keyboard shortcut .

Hello i want to delete the “email” requiring field for customers on my page. Now i will chat with Users by entering the Username and Subject only.

Hello, yes i want a version who its disable the email part, because many of my customers are very old and have no email :) thank you

yes i have thx

Hello Support,

I have just installed you script on my client’s website but something is not tottaly ok:

- When I click on Settings icon, it stays loading forever: https://imgur.com/a/zm5sH - I can open the option Canned messages, but not Settings or chat’s history

Did I miss something when installing the plugin?

Thank you

Hello,
Please can you contact me from the support page sending me a temporary access to the backend ? I will debug it : https://codecanyon.net/item/wp-flat-visual-chat-live-chat-remote-view-for-wordpress/8329900/support

Thank you a lot for your fast reply. It’s now working :)

Hi, does this plugin have the option to show the chat window to only certain pages? Thank you.

Hello,
It can be done by using these css rules in the “Custom CSS” option of your theme :
#vcht_chatPanel {display: none !important;}

body.page-id-1 #vcht_chatPanel,
body.page-id-2 #vcht_chatPanel {display: block !important;}
Here the chat will be visible only on pages that have the id 1 and 2 .

Users can send chat msg, but for some odd reason operators answers does not show up on the users chat console.

Hello,
Please can you contact me from the support page sending me a temporary access to the backend ? I will debug it : https://codecanyon.net/item/wp-flat-visual-chat-live-chat-remote-view-for-wordpress/8329900/support/

I have a digital product selling website, I want when customer sign up my website to purchase my product I want chat with my customer like upwork messenger. Customar can direct send message, file to admin, admin can send mesage, file to customar. Every customar message show in different log & store in database.

Possible with this plugin?

Hello,
Yes, it is possible by using this plugin. If you need help on a specific point, feel free to contact me from the support page : https://codecanyon.net/item/wp-flat-visual-chat-live-chat-remote-view-for-wordpress/8329900/support/

Hi loopus

What is the changelog or udpates for april 19 ?

Hello,
The plugin has been completely reworked and now has a new UI and tons of new options (like the fields management of the contact form and the login panel, design options, chat between operators etc …). All new features and screenshots are directly visible on the plugin page.

sujajin

sujajin Purchased

Hello Support,

I have just installed you script on my website but something is not tottaly ok:

- When I click on Settings icon, the tab can’t move to login form etc, already sent you a support message, please help

Thank you

Hello,
There is a js conflict generated by another wp plugin, I replied to your email .

I only need the registered user support from this plugin. I have few questions…

1. user can send file/attachment to admin? 2. Can I see a screenshot from user dashboard? how chat box show on a register user. 3. Can I set up the chat box on a different page? Like when user click on message nav menu, user go to a new page for chatting with admin. like http://prntscr.com/jag2e8

Please reply my message quicky, I want to buy this plugin.

I only need the registered user support from this plugin. I have few questions…

1. user can send file/attachment to admin? 2. Can I see a screenshot from user dashboard? how chat box show on a register user. 3. Can I set up the chat box on a different page? Like when user click on message nav menu, user go to a new page for chatting with admin. like http://prntscr.com/jag2e8

Please reply my message quicky, I want to buy this plugin.

Hello,
1. Yes
2. You can see screenshots of the backend by clicking the button “Screenshots” on the plugin page
3. No, sorry, there is no such option currently

i really like this chat features however i dont like the UI design of it its old is it possible to make it like round that looks nice something like this http://try.screets.io/livechat/night-bird/ please let me know if its possible to change the shape of the chat thanks a lot.

Hello,
No, sorry, there is this specific design option currently, thank you for the suggestion .

Hi! There’s a bug when adding a an option on dropdown, it doesn’t add.

Hello,
For support requests, please contact me from the support page using your buyer account, I will help you : https://codecanyon.net/item/wp-flat-visual-chat-live-chat-remote-view-for-wordpress/8329900/support

what is the changelog for the last update?

The email column that was hidden accidentally in the previous update is fixed + some minor code improvements .

does this plugin works with caching plugins especially wp rocket?

Hello,
Yes, it works normally with such caching plugins .

avrcata

avrcata Purchased

Hello!

Any plans for a new update soon?

Also, any plans for notifications when operator is logged in and available but the tab is closed in the browser or the mobile phone is locked?

Speaking about mobile phones, are there any plans to release a mobile app that will connect to the wordpress website and facilitate the chat easier for operators on the go? Having a mobile app I suppose will improve notifications also.

I would appreciate a reply with as many details as possible.

Also, is it possible to integrate the contact form with Contact Form 7? We use a CRM (perfex crm) that offers a feature where contact form 7 is integrated with the crm and imports Leads right in the system for further actions by the sales team.

Thank you!

Hope you won’t mind that I mentioned another product from CodeCanyon but it’s a completely different type of product so it’s not your competition.

Regards,

Hello,
No, sorry, there is no such features planned currently. Thank you for the suggestions .

For some reason the chat operator comments are not being displayed to the user on the front end. However the user comments are displayed in the operator back end. On inspection there appears to be no errors in the Developer Console. I am using The BETheme but the results are the same when using the default WP 2017 Theme. I tried disabling the Cache plugin but the situation remains the same. Your inputs would be appreciated.

Hello,
For support requests, please contact me from the support page using your buyer account, I will help you : https://codecanyon.net/item/wp-flat-visual-chat-live-chat-remote-view-for-wordpress/8329900/support

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