This author's response time can be up to 2 business days.
it is possible to start a tour on website a from an external link on website b?
and can I jump in a tour to different menu items (pages)?
1. There is no direct option to do that, but you can choose to start the your on website B when the url has a specific GET variable ( https://.../page/?startTour=1) and call this url from the tour on website A .
2. Yes, the tour can navigate between the different pages of the website
Is this plugin still being maintained?
Yes, it still maintained and supported
Hi there, can this plugin be used on pages with shortcodes? For example, the woocommerce “My Account” page where you embed the shortcode for the my account feature? We want to build a custom “My Account” page for our customers and then create a guided tour to show them how to use the page. How does this plugin work for content generated by shortcodes? Thanks so much!
Yes, it works with pages generated by shortcodes like on static pages.
I know my support is overdue but still a question. Does it support the Avada page builder pages? You are redirected to the front of the site where you can edit your site. But I can’t get it to work.
Yes, it normally can work with any page builder. If you can’t select an element by using the visual selector tool, you can directly fill its css selector in the “Dom element” option of the step (ex : .myCssClass or #myElementID )
I have implemented WP Light Tour Builder in my website.
Menus are present in the vertical section. While tour is being started, the page doesn’t scroll down as menu items were describing.
Can you please suggest a solution for this?
Please contact me from the support page of the plugin, I will debug it : https://codecanyon.net/item/wp-flat-tour-builder/7981938/support
Hi, I sent you a support request many days ago here https://codecanyon.net/item/wp-flat-tour-builder/7981938/support, and have not herd back from you. Please can you check tickets or at least email us back with an update. Thanks
Sorry, I didn’t receive this email. My web host (OVH) had some issues in recent weeks, the problem should be fixed now. Can you resend your email?
I have set up 2 x tours now with buttons to initiate the tours on click – set up on a seperate page rather than a custom nav link in the dashboard. They have worked after you previously helped us only for admin users, however, when logged in as another user, or on the front end of site, we cant get them to work.
When we go in to check the tour settings, nothing saves as the plugin removes our settings. https://prntscr.com/1xadtzu
Also, when selecting the overlay Dialog on the backend tour, we can change the colour, however, on the frontend, we can not change from green.
Dialog – https://prntscr.com/1xag79w
Settings – https://prntscr.com/1xaga5o
This plugin seems to be very buggy as we have had nothing but problems with it plugin since Sep 18th, and by reading other peoples comments, it seems they too are having issues.
We also see no changelog on this plugin – Are you actively maintaining it?
TBH, we would like this thing to work but it is very frustrating with so much time lost tying to use it
(Sent email and posted here to ensure you get our message this time as we can not afford any more lost time on this).
Thank you. I correctly received this email 15 minutes ago and I replied to you, please check your mailbox.
It was late here when sending my previous post, so I had not checked. I will do now. Thank you for the quick response – always appreciated.
Details sent to you. Thanks.
Sorry, I didn’t receive it. I sent you another email address.
The plugin works. However, the only downside is that the tour is triggered recursively even when I select to only run one (1) time.
Could you help me with this?
Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-flat-tour-builder/7981938/support
I want to buy the add-on, but I want to know the following.
I have an LMS website and I want when users purchase a course to have the walkthrough.
Is it possible for this plugin to work with LMS?
I need it to integrate into the course section.
Yes, you can create tours for any Wordpress website (on frontend and backend) .
I got an email that there is a new plugin version. Sadly i can not find the Changelog what is new. Can you maybe post, what is new or what is fixed or added new? That could be nice!
There is no no new feature, only code improvements to meet the new Envato technical standards.
pre-sell question: I want to offer my website visitors a visual tour through the website but do not want to use a popup (might be annoying) nor a link/button (might be overlooked), so my question is if your plugin offers an option to embed a widget which stays on top of the website (like a chat widget)? I think this is not too pushy but still visible. if you do not provide such an option, are you planning to implement it?
1. Does your software automatically scroll the page down to element below the fold?
I notice that the page does not scroll in your demo>
2. Can you guide the user to jump between pages or posts and continue the tour on the new page or post?
3. Can you target first time users of a website and once they complete the tour, they will not be prompted again
1. Yes, the tour automatically scrolls the page to the target element. Thank you for reporting the demo issue, I will update it .
3. Yes, it can be done by using the “Run once” option. The plugin uses the localstorage of the browser to detect if the tour has already been played or not .
Hi , does it support flatsome theme , and other plugin component ? please
It should work with any Wordpress theme and plugins that respect the Wordpresss development rules . Feel free to contact me from the support page if you need help .
can i create visual tour in other pages, not only in home page?
Yes, the tours can target any page of the website .
Will you be updating this plugin anytime soon to add more features or fix any bugs? I only ask because my clients will not let me purchase Items if they haven’t been updated within the past 6 months. I know it sounds stupid, but it is because of the many abandoned items on CodeCanyon that have cost them a lot of money in the past.
I was looking to buy a few more licenses, but I have to wait for the next update.
Do you know when the next update will be?
There is no specific update planned currently. All my plugins are updated, they work with the last WP version and are actively supported .
Hello plugin does not work with UX Builder Page Editing Plugin of Flatsome Woocommerce Theme Using your plugin, it selects and saves the element on the site, but when I want to see the tour steps on the site, it cannot show me the element I recorded. Will there be an update soon?
Hello there! I have a pre-sale question, please.
I would like to buy this plugin to make a back-end tour for my customer, i’m webdesigner and always design an instruction manual in .PDF to teach my clients how to make some changes to their website, always on the back-end of WordPress, but of course, if the tutorial were be like a guided tour everything will be easier to learn and memorize. So… will this plugin do that job for me? Will it work in every page i need, even if it is over another plugin, not just pages, posts and media library?
And the other question is, if i buy a regular licence, will the plugin work only over 1 website? Would i need to buy another licence for each of my costumers?
Extra question, is it possible to export the entire tour that i have done on 1 website to another website?
Yes, you can make such tours on the backend side by using this plugin. It works with any page and plugin (the highlighted elements simply need to be visible on the target pages).
Yes, 1 website = 1 regular license. You can freely export & import the tours from a website to another one .
hello does it works with lumise productdesigner
No, sorry, since this tool is fully JS powered, the plugin will not be able to show its different elements.
Can’t get anything to work
1. Create a tour – but how do you turn the item you want to click to start the tour (what should it link too)
2. Can setup a Tour – But if I click on view I get critical error
1. Simply set the option “Start method” to “On click on an element” then click the button “Selection” to visually select the button that must start the tour.
2. Please can you contact me from the support page of the plugin ? I will debug it : https://codecanyon.net/item/wp-flat-tour-builder/7981938/support
1. Yes done that, put a piece of text saying “Tour” and selected this as an element, but it doesn’t do anything, it’s just remains as text
I relied to your email .
Hi, does it work well with Elementor?
Yes, it works with any page builder.
Thanks for letting me know.
Would you add in future updates the coockie function? For example: You can set how many times the popup will show, 1x per day etc. It would be a great possibility to make it more user friendly.
What do you think about that?
It isn’t planned currently, but I note the idea, thank you !
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