loopus

loopus supports this item

Supported

This author's response time can be up to 2 business days.

214 comments found.

MLG2017

MLG2017 Purchased

Quick question before purchase – is this plugin compatible with BuddyPress? I’d like to create a tour for new users on their profile page, instructing them how to fill out their profiles, upload media, etc.

As mentioned, the username is detected when the page “http://yourwebsite.com/profile/myName” is opened.
You must use “USERNAME” (in caps) in the url of your steps to automatically replace it by the real username.
Feel free to contact me from the support page if you need help .

MLG2017

MLG2017 Purchased

Hello, I received an email from you and sent over credentials you were asking for but still have not heard back. Any update?

Hello,
I correctly received your email and I replied 9 days ago (to the email mtnmo*@gmail.com). Please can you check your inbox ?

I have a problem, i cant export data :c , the .zip file say “Error: no files”

mdshak77

mdshak77 Author Team

Hello, Please contact through the support page of plugin https://codecanyon.net/item/wp-flat-tour-builder/7981938/support. We will help you definitely.

btbogan

btbogan Purchased

hey loopus, i’m looking for a tour like this. Tell me, what can I add into the tour? Can I place embedded videos into the tour?

btbogan

btbogan Purchased

sweet, super love it. so once I purchase the plugin, where do I find the support to get the newest update as you mentioned?

btbogan

btbogan Purchased

perf, thanks again

bendiro

bendiro Purchased

pre sale question: is your plugin compatible with all themes?

mdshak77

mdshak77 Author Team

Hello, Thanks for interesting. This plugin is compatible with most of the themes. It will work with your theme also.

Hello Author. I think your plugin is awesome. I have two suggestions: 1.) Please add a tour pause feature; so that i allows the person perform a step like in the case of filling a form or so, then the person get to click done for it to proceed to the next step. This will be very helpful. 2.) I think you could increase your tags so that people can easily find you. I had searched and bought another plugin before i “stumbled” upon yours. maybe add things like : guide, tour guide, onsite tutorial etc…Again good work so far.

Hello,
Thank you for these suggestions !

bendiro

bendiro Purchased

Hi Staff, your plug-in is fantastic! There is a way to add link to specific tour on top menu? I selected click on element event on tour, I selected a voice of menu. That works but just if you click that link on a specific page. I’d like set a help menu on top where people can see a list of all tour

Hello,
Simply leave the option “Page url” of the tour empty. It will start the tour when the user will click the target button from any page .

bendiro

bendiro Purchased

Thanks, is it possible duplicate a tour? I’d like make a tour that start automatically when customers land on website for the first time and make a copy of this tour that start when customer click a menu button. Thanks Roberto

No, sorry, there is no tour duplication option currently. I note the idea, thank you.

Hello, great plugin but I’m having a very strange issue with it. When selecting the “tooltip” option, it doesn’t go to the next step instead, the tooltip box starts floating up on the page. I am using the News 7 Theme.

Hello,
Please can you contact me from the support page ? https://codecanyon.net/item/wp-flat-tour-builder/7981938/support .
I will debug it .

BMacko

BMacko Purchased

Hi,

I’m trying to turn an image in a sidebar into a “click here to start tour” image. I’ve clicked the “Select DOM element” in the backend setup, then once on the front end, I click the blue “Define Target” button, then try to click on my sidebar image; but then nothing happens.

What step am I missing?

Or what is the manual way to target the image?

Thanks!

Bob

Hello,
A good solution is to add an ID to the mentioned image, then directly fill this ID in the “Target DOM element” option field, with a ”#” before. Example :
#myImageID
If you want, feel free to contact us from the support page sending a temporary access to the backend, we will check it .

Hello support, I’m looking to purchase this plugin to use between separate sites on a multisite system where the primary domain-name never changes. e.g. (site1.mysite.com site2.mysite.com site3.mysite.com) This way we can take them from the main site over to a subsite where they can accomplish the task or use the system etc…

p.s. I own two other plugins of yours. Flat Chat and Tracker. I also posted questions in those threads related to this.

Thank you!!!

Hello,
It can be activated on each website of the multisite installation, but it will work separately for each site.

Hello, with this plugin is conflicting with my site. When activated it prevents my site from editing or publishing content? Is there code I need to add to my template for this to function? Please advise. Fantastic plugin! Just wish I could start using it in production. Thank you.

mdshak77

mdshak77 Author Team

Hi there,

I would request to contact through the support page of plugin https://codecanyon.net/item/wp-flat-tour-builder/7981938/support.

Hello my step by step is not seen from iphone, please help me

This is the page: fixtter.com.co/reserva-tu-fixtter/

mdshak77

mdshak77 Author Team

Hi there,

I would request to contact through the support page of plugin https://codecanyon.net/item/wp-flat-tour-builder/7981938/support.

this dom feature is not working. can you walk through this to make sure i’m not doing anything wrong. thanks!

nevermind got it! pretty cool plugin nice work!!

Hi I have an issue with the roles. The plugin words when I set to everyone but when I set to a specific role it doesn’t show. I’ve tried muliple roles and multiple accounts as well.

Hi there,

Thanks for contacting. I would request to contact through the support page of plugin with temporary backend access.

Hello, I have left a comment for you in item support several days ago. I have not received yet seen a response back. I have several issues : 1) when a tour is launched, the scrolling bar disappear 2) some elements are not properly highlighted in the tour… Can you help me, please ? Best rgs, H

Hello,
I correctly received your support request 5 days ago and I replied the same day (to her* * * . m* * *@ live.fr ). Please can you check your mailbox ?

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