Discussion on WP Clever FAQ Builder - Smart support tool for Wordpress

loopus

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Hi, i have a couple of questions… in your demo, how to get rid of the “return to previous step” button? and how to display the “Thank you (restart faq)” at the end of the steps? At this moment can only see it in the before_last step, not the last one…

Thanks

Almost forgot… I set the “send new questions…” to OFF but I can still see the “I don’t see my question in the list” button active.

Hello,
1. You can hide the button “Return to the previous step” by pasting this rule in the “Custom CSS” option of your FAQ :
.cfaq_previousStep {display: none !important;}
2. Simply create a new answer, without using it as condition in the next link : it will restart the FAQ
3. If you disable this option, the questions will not be sent by email but they will be displayed directly in the backend. You can hide this button with this css rule :
.cfaq_noQuestion {display: none !important;}

Bonjour,

Est-il possible de mettre des vidéos (à la place du texte) dans la FAQ pour répondre aux questions des clients ?

Bonne journée, David Lefèvre.

loopus

loopus Author

Bonjour,
Oui, vous pouvez utiliser le shortcode [video] dans vos étapes pour afficher une vidéo. Exemple :
[video src="video-source.mp4"]
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