Discussion on WP Clever FAQ Builder - Smart support tool for Wordpress


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29 comments found.

Hi, i have a couple of questions… in your demo, how to get rid of the “return to previous step” button? and how to display the “Thank you (restart faq)” at the end of the steps? At this moment can only see it in the before_last step, not the last one…


Almost forgot… I set the “send new questions…” to OFF but I can still see the “I don’t see my question in the list” button active.

1. You can hide the button “Return to the previous step” by pasting this rule in the “Custom CSS” option of your FAQ :
.cfaq_previousStep {display: none !important;}
2. Simply create a new answer, without using it as condition in the next link : it will restart the FAQ
3. If you disable this option, the questions will not be sent by email but they will be displayed directly in the backend. You can hide this button with this css rule :
.cfaq_noQuestion {display: none !important;}


Est-il possible de mettre des vidéos (à la place du texte) dans la FAQ pour répondre aux questions des clients ?

Bonne journée, David Lefèvre.

Oui, vous pouvez utiliser le shortcode [video] dans vos étapes pour afficher une vidéo. Exemple :
[video src="video-source.mp4"]

Hi, what is the best way to hide the “I don’t see my question..” and the email option. I wish to disable totally? Thank you

Simply paste this code in the “Custom CSS” option of your FAQ (Design settings tab) :
#clever_faq .cfaq_noQuestion {display: none !important}
Is it ok ?

Yes, Thank you very much!


kalipub Purchased


J’aurais aimé savoir avec quel site/logiciel vous faites vos GIF comme sur cette page : http://preview.codecanyon.net/item/wp-clever-faq-builder-smart-support-tool-for-wordpress/full_screen_preview/16635796

En tous cas je commence seulement à utiliser le plugin et j’adore déjà !

Merci beaucoup, David.

Il est possible de faire ce type de gif animés avec Photoshop (https://helpx.adobe.com/fr/photoshop/how-to/make-animated-gif.html ) .
Merci beaucoup !

Is it possible to add different faq in each product? and is it possible to make woocommerce faq tab with this plugin?

You can create as many FAQs as desired. There is no specific option to use it with woocommerce.

OK, Thank you.


how can I stop the auto scrolling to WP Clever FAQ Builder upon page load. eg: if Clever FAQ Builder is placed half way down a page, on first load all content prior to FAQ Builder is missed as it scrolls past it straight to FAQ Builder?

Thank you in advance.

Hello, I have sent a message via support page. GREAT PLUGIN!!

Thank you :) I sent you the update .

PERFECT!! Thank you very much.

Hi, I have tried all of the below css to increase canvas size with no effect. Do we have to alter the js file as well? Thanks
#cfaq_bootstraped #cfaq_stepsOverflow { height: 3000px !important; overflow-y: auto !important; } #cfaq_stepsContainer { height: 3000px !important; } #cfaq_stepsOverflow { overflow-y: auto !important; }

Please can you use the “Reply” button for the new messages (instead of new comments) ? Thanks ! Please contact me from the support page sending me the url of the FAQ, I will check it .

Pre-sale question: Do you plan any updates?

No, there is no specific update planned currently. What is the feature that you are waiting for ?

Bonjour, Si l’utilisateur n’a pas de réponse à sa question, peut-on insérer un shortcode du plugin Contact Form 7 pour avoir des champs personnalisés (à la place des 2 champs “adresse mail” et “votre question” par défaut) ?

Non, désolé, il n’y a pas de telle option actuellement. Si vous avez besoin d’une équipe spécialisée pour personnaliser votre version avec des fonctions spécifiques, je peux recommander celle là : https://wpkraken.io/?ref=loopus .