Wachipi

Wachipi supports this item

Supported

1278 comments found.

Hi, font awesome icons are displaying as squares on my calendar. Can you please take a look at http://www.joinsystems.com.br/qualykids/agendamento-de-consulta/? How can I send a direct message with credentials?

Hi lucianorodrigues,
the problem is on line 3764 of http://www.joinsystems.com.br/qualykids/wp-content/themes/kidscare/style.css file.
This rule overwrites the font-awesome one:
.booking_main_container * { font-family: inherit; } just remove that and everything will work fine.
If you want to contact us directly you can use the form you find in our profile page. We will receive everything via email.
Best

Hi, I can’t add any categories. I enter the name and hit ‘add’ but it does nothing. Thoughts?

Hi cmmbrisbane,
there seems to be an issue with files permissions. Please try to set the permissions for all the folders, subfolders and files of our plugin to 755 and then retry.
If it’s still not working, please send us a private message using the form in our profile page with a link to your website and your WP admin access, so we can check the issue and find a solution.
Thank you.
Best

ybalabin

ybalabin Purchased

Hello and thanks for great plugin. One question: When a user cancel his reservation the notification mail is received 3 times..Is it a known issue?

Hi ybalabin,
thank you!
No, it’s not a known issue, the email should be received just once. Could you please send us a private message using the form in our profile page with a link to your website and your WP admin access, so we can make some tests and find a solution to the issue.
Thank you.
Best

shirux

shirux Purchased

Terrible Plugin. Its FULL of errors, it should take me 5 minutes to install, but with all the bugs that it has it took my 6 hours to configure. And there is no customer support. they never answer my questions. I had to hire a programmer, to fix the errors in their plugin. And he could not fix it either.

Customer support took 4 days to answer (With Vague answers)

DO NOT BUY THIS PLUGIN

mikedtk

mikedtk Purchased

Hello,

I’ve installed you plugin, create a category and a calendar, but when I manage the calendar, I’m not able to create a time slot. When I click on the timeslot creation button, nothing happen.

mikedtk

mikedtk Purchased

Also, I got issue when updating the plugin. All the fromatting menu as disappear and images inside the plugin also.

Hi mikedtk,
please send us a private message using the form in our profile page, with a link to your website, your WP admin access and your FTP access.
We will check your configuration and our plugin files to understand what happened during the upgrade and fix the issue.
Thank you.
Best

Hello, Excellent plugin. Just what we need. Presales Q. Can we add our own payment local payment gateway? This is important. Thank you

Hi starnetoffice,
we’re sorry, but this feature is not available, only Paypal integration is provided.
Anyway, you can customize the code of the plugin in order to use your local payment gateway.
We’re also available for customizations, so, if you’re interested in, please send us a private message using the form in our profile page with all the details about the payment gateway you’d like to integrate and we’ll send you our best offer for that customization.
Best

I have two licenses for this and I can’t use either. I urgently needed a booking calender and had used this in the past. When I installed it, I couldn’t add any calender categories. That meant no calenders. I purchased a 2nd license to see if that was the issue; now I have two that don’t work. I have had my tech support check it and they can’t see the issue either. any refund possible?

Hi cmmbrisbane,
if you want we can have a look at your installations. Just send us a private message using the form in our profile page with a link to your website and your WP admin access, so we can check your configurations and find a solution for the issue.
Instead, if you want a refund, please open a ticket on CodeCanyon and we’ll send you the money back.
Best

I’m using this plugin (version 4.1.6) in Kidscare Theme by Axiomthemes and all work good. The Wordpress version is 4.7.4! But everytime I want to update with a newer version it stops to work. It changes his colours and aspect… and it doesn’t load the slot I created.

How can I update and solve this problem? How can I update your plugin? If I buy your plugin con you give me a support to solve the problem?

Hi cirocelentano,
Please send us a private message using the form in our profile page with a link to your website, your WP admin access and your FTP access.
We’ll try to do the upgrade for you and fix any issue arises during the process.
Thank you.
Best

Ok… just sent!

Hi Support, We have bought your Plugin recently. We have a request for you. Could you please allow the access for ‘Editor’ user role for accessing the Booking calendar/reservations. Please assist in solving this issue. Thank you very much.

Thank you very much Support. Will send you ASAP.

drekolord

drekolord Purchased

Dear Support, We have mailed you the requirements couple of days back. Please ACK if you have received it. Thank you.

Hi drekolord,
sorry but we haven’t received any message from you yet.
Could you please send it again?
Thank you.
Best

Dear Support, We purchased your WP-booking-Calendar and using for one of our client, who happened to be a Doctor Couple. They are not technical to manage blog or even make changes. We are the backend team for them. For safety concerns we have allotted the Doctors’, Editor Role, and they cannot see their reservations.

Could you help us in allowing to view the reservations for Editor roles. and Calendar settings and other configurations restricted to admin roles alone.

Hello,

I’ve been using your plugin on my website. I can use WPML in order to translate the plugin’s strings from English to Italian, but I noticed in the plugin’s folder that there is a folder called “lang”. Is there a way to translate the strings without using WPML? It would be better because WPML is a bit heavy and it’d keep my website faster.

I tried to change the file’s name from wp-booking-calendar-en_US.po to wp-booking-calendar-it_IT.po but it seems it’s not working.

Can you please help me? Thanks in Advance! Luca

Hi Luca,
yes, you can edit the texts without using WPML. All you have to do is duplicating (not just renaming the files as you did) both .po and .mo files you find in the “lang” folder, renaming them to “it_IT”.
Then you can edit them by using PoEdit software: http://poedit.net/ .
After you modified them, just re-upload them to “lang” folder and you should see your translated texts in the plugin. If, after the translation, you’ll still see everything in English, please copy the files from “lang” folder to “wp-content/languages/plugins” folder (if it doesn’t exist, create it).
Let us know how it goes!
Best

Hi. I am having difficulting with this feature mentioned in your summary: “customizable number of available reservations per slot”

I am trying to allow a client book a 4 hour appointment between the hours of 11am and 6pm. It needs to be their choice. It keeps creating 2 appointments no matter what I do.

Hi annamartindesigns,
the option you’re referring to is about the number of reservations that can be done per slot, that we call “seats” in our plugin. For example, if you have an event for 10 people from 10am to 12pm, you can set 10 seats for the slot from 10am to 12pm.
What you want to do is not possible with our calendar. A workaround could be creating slots of an hour each. If you create slots of one hour each, people will be able to select 4 of them to have a 4 hour appointment (in the reservations list, you will see 4 appointments made by the same person, as the selected slots are 4). The only one problem is that they can also select more than 4 slots or less than 4 slots or non-consecutive slots.
Please let us know if you need further information about that.
Thank you.
Best

Thank you. That will work just fine! Now I need to know how to change the field names on the form :)

Hi annamartindesigns,
you can change all the plugin texts by editing the .po and .mo files you find in “lang” folder of our plugin using PoEdit software:
http://poedit.net/ .
After you modified them, just re-upload them to the “lang” folder and the texts will change. If you should still see the old texts, please try putting the files in “wp-content/languages/plugins” folder (if it doesn’t exist, create it) and everything should be fine.
Let us know how it goes!
Best

Hello: I am using your plugin to book time slots for a photo shoot. It is set to auto confirm, and one reservation per slot. I am getting notification of payment by paypal, but nothing shows in my reservations and the time slot is still available. http://kpstudios.com/offers/2017-summer-acting-portfolio-sessions/

Hi photoartbabe,
did you enable the IPN feature in Paypal? If not, the payment won’t be registered by the system, because it doesn’t receive the confirmation from Paypal. Here is a tutorial on how to do it:
https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNSetup/#id089EG030E5Z
If it’s already enabled, could you please send us a private message with a link to your website and your WP admin panel access, so we can check your configurations and do some tests?
Let us know!
Best

v4sb

v4sb Purchased

Hi there. I need to change the fields for the form and cannot do this. I need to relabel the names of some of them.

Also, where there is the word time, I want it to say “Arrival Time”, such as in the confirmation email that is sent out. I have tried to change this in the backend area, but I get a security message that says I am not allowed to.

Thank you for your assistance.

Hi v4sb,
in order to cheange fields name or any other text inside the plugin, you need to edit .po and .mo files you find in “lang” folder of our plugin using PoEdit: http://poedit.net/ . Once you’re done, just reupload them and you’ll see the new labels appearing on the website. If, after the changes, the texts don’t change, try putting the .po and .mo files in “wp-content/languages/plugins” folder (if it doesn’t exist, create it).
Let us know how it goes!
Best

hellobro

hellobro Purchased

Doesn’w work correctly! I can’t see reservations in backend. Can’t choose date in calendar filter

Hi hellobro,
please send us a private message using the form in our profile page with a link to your website and your WP admin access, so we can check your configurations and do some tests to understand the cause of issue and fix it.
Thank you.
Best

hellobro

hellobro Purchased

ok, i sent access

Hi hellobro,
we assisted you via email :)
Best

hellobro

hellobro Purchased

Hi! Your plugin doesn’w work correctly! I can’t see reservations in backend and can’t cancell reservations. In backend i can’t choose date in calendar filter in reservations menu

Hi annamartindesigns,
you can change all the plugin texts by editing the .po and .mo files you find in “lang” folder of our plugin using PoEdit software:
http://poedit.net/ .
After you modified them, just re-upload them to the “lang” folder and the texts will change. If you should still see the old texts, please try putting the files in “wp-content/languages/plugins” folder (if it doesn’t exist, create it) and everything should be fine.
Let us know how it goes!
Best

graffig

graffig Purchased

Hi there – looks like the option to select time slots is not working on my iPad or iPhone – okay on OS operating system and Samsung phone but not on IOS – any thoughts

Hi graffig,
could you please send us a private message using the form in our profile page with a link to your website? So we can test your website directly and find a solution, it should be working on iOS too.
Thank you.
Best

To whom it may concern,

I am writing with regard to WP Booking Calendar. I plan to do a reservation site for restaurants, it is possible to configure WP Booking Calendar to each page of each restaurant, or associate each page with differents email ?

Thank you in advance,

Ambre Koch

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