1351 comments found.
Hello. I bought a license and installed a plugin on site itc.ua, currently I do not have access to this site and the license is being used without my knowledge. Can you deactivate the license for this site so that I can use it for this site mezha.media?
I need to apply a second (Genesis) theme for mobile devices with different content than desktop. Which plugin can I use? Thanks!
Hi does this plugin work with Elementor and Gravity forms?
I would like to buy the plugin is it possible to have the dark mode
Hi, I am facing an issue, After updating the wordpress version from 5.9.5 to 6.1.1 . The AMP is not working in my site ? please tell a solution for it. because I can not keep older version of my wordpress. I need to keep latest version of wordpress.
Hello. I need to add Taboola code to the AMP articles at the end of the article to show the ads. I know that I have to copy a template to my theme whitin wp-amp folder and then edit it and paste the code. But, can you tell me what template is so I can edit it?
Hello , how can i create custom home page inlcude slider and posts list , ?
Before i make a purchase can i know if this plugin is compatible with WP Forms?
For clarification purposes. I intend to use amp pages. Will my WP Forms display and work accordingly in amp?
hola con esta fecha Purchase Date: 2018-09-24 18:12:42 UTC te compre este plugins, te comento que desde el principio me dio algunos problema y lo desactive pero ahora trato de activarlo y la licencia y nombre de usuario dicen que son incorrecto. se que no tengo soporte pero la licencia yo la compre debería ser valida no lo crees. quedo atenta a tus observaciones
Hello
Try again, please.
Hi,
it’s possible to show a cookie bar in amp version of the web page?
Greetings,
Hi,
also I have this error que I put the licence info:
“The user name or a license code is wrong.”
Please fix it.
Greetings,
Hello,
From your attempts, I am seeing that you use a wrong username. Please, try with your envato username altaico
Regards,
Andy.
Hi have purchased your license.
When I install it appears this error:
“Server returned an invalid response, please contact support.”
Please fix it.
Greetings,
Hello,
From your attempts, I am seeing that you use a wrong username. Please, try with your envato username altaico
Regards,
Andy.
Hi,
I have tried with altaico but doesn’t work.
I can show you a screenshot.
Greetings,
Altaico
DId you do iy just now?
yes, just now.
Now it works.
Thank you.
Best regards.
Altaico
Hi there, Plugin keeps noting; The user name or a license code is wrong. But I triple checked the details. Can you please resolve this? Best regards.
Hello,
Hello, just checked your license, works well, please, try again.
Regards,
Andy.
license doesn’t work says invalid username or code.
Hello,
One license for one website.
From what I am seeing, it works on your website now.
Regards,
Andy.
Server returned an invalid response, please contact support.
Hello,
Could you try again, please?
Regards,
Andy.
Server returned an invalid response, please contact support. Please note that i have 2 licences and both are giving the error as mentioned above. Some other clients also complaining same error on your plugin message page. Please assist how to solve this. Regards Kesar
Hello,
One license for one website.
From what I am seeing, it works on your website now.
Regards,
Andy.
Hi,
we have bought the license to use your plugin but, when I activate it in our website altaico.es, the plugin shows these 2 errors:
The user name or a license code is wrong.
Server returned an invalid response, please contact support.
Our username is “altaico” and we put the code that we have in the license.
Can you help me to fix it?
Thank you,
Greetings
Altaico Seguridad®
Hello, Do you still nave any issues with it?
Regards,
Andy.
Hello, I am trying to use this plugin but, why am getting these errors?
(The user name or a license code is wrong.)
(Server returned an invalid response, please contact support.)
application regularly says “Connection to server failed or the server returned an error, please contact support.” i think server not working so can not authenticate license
Heads up to anyone else waiting for replies – I tried emailing support directly and got this.
Your message wasn’t delivered to support@custom4web.com because the domain custom4web.com couldn’t be found. Check for typos or unnecessary spaces and try again.
Hello,
The issue has been fixed.
Regards,
Andy.
Then please reply to my second emails.
Sorry, we don’t do support though emails. It is described here on codecanyon.