patsatech

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24 comments found.

Hi – i am having same issues as a previous customer – Hi I have installed the plugin however the payments do not process with 3d secure enabled on the worldpay account and when this is turned off the payment seems to go through but the order says payment pending WorldPay XML Direct Payment Intiated waiting for IPN response.please advise

xml sending PaymentStatus notification to https://www.cleanshaven.co.uk/checkout/order-received/ but status remains “pending”

email PaymentStatus notification is working fine.

Im I using the current url?

Hi,

You should set the Payment Response URL to http://www.yoursite.com/?wc-api=woocommerce_worldpaydirect

https://www.cleanshaven.co.uk/?wc-api=woocommerce_worldpaydirect – but still not changing orders remain pending after payment has been taken

Hi,

When I go to install it, it asks for these details:

WorldPay Installation ID WorldPay Merchant Code WorldPay XML Password

I have asked Worldpay for the XML password but they said WooCommerce is not on their “approved list” of suppliers.

So what can I do in order to get this working?

Thanks,

Ryan

Hi,

Can you please contact us through contact form on our profile page at https://codecanyon.net/user/patsatech and send us the screenshot of installation settings page from your worldpay account.

Can you reply to my request for support cannot get this to work woocomerce order is saying pending I have emailed you twice and sent screenshots

Hi we’ve had the same issue as @burnleybobby – a few orders where it’s become stuck on “WorldPay XML Direct Payment Initiated waiting for IPN response” – order status is Pending. The payment has gone through, however the order doesn’t get updated in WooCommerce – do you know why this would be? Most of the time they go through ok.

Hi,

Can you please contact us through contact form on our profile page. And send us the site logins and screenshot of your installation settings page from worldpay account. Also is this happening for all orders or randomly.

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