patsatech

patsatech supports this item

Supported

This author's response time can be up to 2 business days.

20 comments found.

Hi,

There is a bug in this plugin that prevents the notifications from being sent after being returned to the site from WorldPay. Notifications can be sent manually by going into form entry in Gravity Forms and re-sending the admin notification but this isn’t ideal.

I’ve tried contacting the plugin author several times over the past 2 months but i’ve heard nothing back.

Any help much appreciated!

Resolved via email.

Hi,

I am having issues with the form i have integrated into the worldpay payment, i have two payment options, cheque or online, i have set worldpay to only process and pass user to worldpay if online is selected, however when selecting cheque it still sends off to worldpay.

Please can you resolve this.

Hi,

Sorry for keeping you waiting. Will send the updated plugin to you soon.

Hello Patsatech, 2 months later and i still have not been sent the updated plugin, please can you resolve the issue for me, also when trying to plug it into the Future Pay (subscription) i am getting an error due to the fact that (this feedback is direct from Worldpay):

We’ve done a little bit of investigating about why this error is appearing and it seems we’ve discovered that it happens when special characters (£, %, etc.) are being entered in the Cart-ID or Description

Thanks,

Resolved via email.

Hello Patsatech, do you have any update on the issue with recurring payments not working between Gravity Forms and WorldPay ??? Ben

Hi,

Sorry for the delays. But we are rewriting the plugin to resolve all the old issues add support for latest version of GravityForms also.

Ok, any target release date? Ben

Hi,

Yes it would be updated here by 15th April.

Hi, does your plugin work for this gateway: securenet.com It’s worldpay powered by securenet? Thanks

Hi,

Can’t confirm that you should contact securenet as they should be able to answer it better.

HI I’m very interested in buying the plugin also i read that you guys can develop the gateway payment for a specific platform in this case would be Woo commerce….

I need it for Visanet here i send you the link so you guys can take a look http://www.visanet.com.gt/WEBVISA/home.php

Hi, any news on the updated version of this? I’m starting a project that really could use this functionality. ????

Hi,

Have updated the plugin. You should be available once codecanyon has approved it.

Hello, I was speaking with a worldpay rep and they told me they thought this plugin may work with worldpay in the UK only.. Is this correct?

Hi,

Yes that is correct it only supports WorldPay UK.

Hi,

Though won’t work for you. If you can give some details about what integration you are looking for and site link to gateway site. We can develop one. If you have anything that can help us develop please contact us through contact form on our profile page at http://codecanyon.net/user/patsatech

What WorldPay integration method(s) are used for this plugin? Does it support the template form (https://online.worldpay.com/docs/template-form) method?

Hi,

It developed using the older redirection method http://support.worldpay.com/support/kb/bg/pdf/rhtml.pdf

Hi, this does not seem to be working for us. I contacted you through your support email, but have not heard back.

Hi,

You should make sure you are allowed to process live payments.

I’m disappointed you have not got back to me when I submitted a support ticket, we have given you login details as requested, still waiting to hear back from you.

Do you accept subscriptions?

We sent a support request nearly a week ago but have not had a reply. We have recently installed an SSL certificate on our site but all of a sudden the callback notifications from Worldpay have stopped working. Please can you offer any assistance?

hello, your Add-on deals with EU VAT laws ? I need to make appear the french 20% VAT rate. I would like to use the Gravity Forms Stripe Add-On and PayPal one.

Hi,

I think you can use the gravityforms for this calculation. Also can you explain what you expect the plugin to do.

Does this plugin still work? Is it supported? Last update was in 2015.

Hi,

Yes it still works and supported.

Hi,

Im getting the following issues when proceeding worldpay gateway: Any ideas what is wrong?

Secure Payment Page Sorry, there was a problem processing your payment: The information sent from the merchant’s site is invalid or incomplete. Please send the following information to the merchant: The transaction cannot be processed for one or more of the following reasons:

The installation ID field is blank or contains invalid characters. A different submission protocol is required. For instance, a more secure submission may be required. The installation number is invalid. Server information 11/Mar/2017 22:24:39 Server ID ukdc1-pz-pay06 (a7c933abf7942708)

D2THEC

D2THEC Purchased

Message has been send with login details please let me know if you have any issues. Thanks

D2THEC

D2THEC Purchased

Did you get my message?

Hi,

You have entered the wrong installation ID. The installation id is a number. Please follow the documentation at http://www.patsatech.com/docs/worldpay-payment-gateway/ this will help you setup the account correctly.

this pluigin works with the version 4.7.3?

Hi,

Yes it works fine with latest version of WordPress.

D2THEC

D2THEC Purchased

Did you get my message about wordpress login?

Hi,

You have entered the wrong installation ID. The installation id is a number. Please follow the documentation at http://www.patsatech.com/docs/worldpay-payment-gateway/ this will help you setup the account correctly.

D2THEC

D2THEC Purchased

I have finally got test mode to work but i cannot get the production to work.

on your tooltip in the backend it says “WorldPay Installation ID Enter the WorldPay email address where payment should be received.” rather then inputting the number like you said before.

I get this error: Secure Payment Page Sorry, there was a problem processing your payment: The information sent from the merchant’s site is invalid or incomplete. Please send the following information to the merchant: The transaction cannot be processed for one or more of the following reasons:

The merchant account is suspended. The order currency selected is not supported. The authorisation mode is incorrect. Test mode is unavailable. The installation is not live.

Can you please send us the site logins.

Hi there, does this plugin work with recurring (weekly ongoing) payments?

D2THEC

D2THEC Purchased

How can i go live with payments? Im still having issues? I have sent you the login to wordpress??

Im using the same installation ID as before. I have gone over your instructions 10+ times and still don’t know what im doing wrong.

The error what i get is as follows:

Sorry, there was a problem processing your payment: The information sent from the merchant’s site is invalid or incomplete. Please send the following information to the merchant: The transaction cannot be processed for one or more of the following reasons:

The installation ID field is blank or contains invalid characters. A different submission protocol is required. A more secure submission may be required. The installation number is invalid.

Hi,

Can you please send us the login and site url.

Hello, can you confirm if the person filling in the form can enter the amount they wish to pay and add the reference? Also, do you have a demo site this is on for us to be able to have a look at it in action at all? Thank you

Hello, is there an update on this? Thanks

Yes they can do so. Will send the test site link soon.

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