Can sellers communicate with multiple buyers at the same time?
Yes, merchants on the WooCommerce marketplace can speak with numerous buyers at the same time. This is beneficial because it allows sellers to keep track of multiple conversations and buyers can get their questions answered more quickly.
Can the admin and the client update the chat’s status?
Yes, both the admin and the client can update the chat status to reflect if they are online and available, busy, or away.
Will the admin be able to see a list of customers who have ever contacted them?
Yes, the admin will be able to see a list of customers who have ever contacted them in the buyer history section.
This author will respond to buyers' questions and provides limited support through their own support system.
View the item support policy
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