This author's response time can be up to 2 business days.
Presale – Will I have the ability to make any modifications or add features with the help of my developer or is the source code not available ?
Dear Customer !
We do not provide support for any modified code. It is clearly stated. If you want a complete white label wordpress sms marketing plugin we can offer you at a really cost effective and affordable price.
But we don’t allow changes in the current version of plugins source code. Later if there is any issue or trouble caused by your developer we won’t provide any support.
But if you purchase a white label product from us and hire us to do the modifications and changes then we will do it for you at affordable price and even provide support
How do I create a welcome message for a first time text in user to keyword that welcomes the user to SMS notifications and lets them know they can reply STOP at any time to stop receiving future SMS text messages. (After the welcome message the actual text for the keyword would follow).
Thank you for contacting us. Please generate a support ticket at our help and support portal: http://www.ranksol.com/help
For product documentation please have a look at: http://ranksol.com/documentations/wordpress_sms_marketing_plugin_guide/
please go in settings, then Messages Tab and there you will find a field called Promotional. https://www.screencast.com/t/UqxnYyml This text is used to send for every new subscriber along with the campaign SMS. you can type any thing here like how to unsubscriber etc.
I just wanted to let the author know that the “Live” demo of the site is going to a 404 page and is unuseable.
Also, when entering the demo with id demo2 and the password, the following code appears at the top of the screen:
Warning: array_search() expects parameter 2 to be array, null given in /home/demoranksol/public_html/demos/professional_wordpress_sms_marketing_plugin_demo/wp-content/plugins/mojo-marketplace-wp-plugin/inc/menu.php on line 42
Warning: Cannot modify header information – headers already sent by (output started at /home/demoranksol/public_html/demos/professional_wordpress_sms_marketing_plugin_demo/wp-content/plugins/mojo-marketplace-wp-plugin/inc/menu.php:42) in /home/demoranksol/public_html/demos/professional_wordpress_sms_marketing_plugin_demo/wp-admin/includes/misc.php on line 1116
Warning: Cannot modify header information – headers already sent by (output started at /home/demoranksol/public_html/demos/professional_wordpress_sms_marketing_plugin_demo/wp-content/plugins/mojo-marketplace-wp-plugin/inc/menu.php:42) in /home/demoranksol/public_html/demos/professional_wordpress_sms_marketing_plugin_demo/wp-includes/pluggable.php on line 1216
I would really like to view the demo when you get the 404 messages worked out, please send me an email at firstname.lastname@example.org when I can look at this great software.
Thank you for pointing out the issue from demo. after fixing up the server issue will let you know via email.
Pre-Sale Question: Will there be an option to send SMS via an HTTP request apart from all the inbuilt features mentioned?
Example from Ultimate SMS API:
Thank you for contacting us, but from where did you purchased our sms marketing plugin script. Our records show you haven’t even purchased. First please order our plugin from here: https://codecanyon.net/item/wordpress-sms-marketing-plugin/12576276 after that we will help you out with best possible services and solutions.
In case of any issue or trouble please generate a support ticket at: http://www.ranksol.com/help
yes, you can send SMS using API.
How do you get this to work with woocommerce?
Hi Richard !
Thank you for contacting us. Regarding woo commerce, once an order is purchased you can deliver messages right to your customers regarding order number, tracking, delivery time and much more. There are many possibilities we can add for you.
let us know and we will customize our plugin for you at a really good price.
In your documentations, you mention “admin phone” in ( C ) general settings. I am unable to find this in the plugin.
Am I able to add Admin Phone Number somewhere else to get notifications?
Please don’t worry, simply just generate a ticket at our help and support portal: http://www.ranksol.com/help and let us know about your issues, we will resolve asap.
we moved Admin phone number field under “Call Greeting” tab as it was related to call feature.
How do I allow Shop Managers roles to use this plugin?
Hi HammyHavoc !
Thank you for contacting us. Our plugin is multisite it can work at many domains.
Still if you need any further help and support then please contact us at our help and support portal: http://www.ranksol.com/help
Thanks for replying, but that isn’t my question. I asked how do I allow people other than Administrator role users to use this plugin? I need to allow Shop Manager users to be able to use this.
you have to use any third party plugin to manage your plugins access.
All of the role editors I’ve tried so far tell me that Administrator capability is hard coded and cannot be changed in the plugin, and your capabilities also aren’t listed in any capability editor. Working recommendation?
yes, we hard code Administrator capability in the plugin. its because we only want to appear the plugin to Administrator. Its because the sensitive data of the subscribers. Let me think, how can we solve this issue. Thanks
Could you provide an ETA on when you expect a solution to be implemented?
Please generate a support ticket if you need further assistance or help: http://www.ranksol.com/help
Our engineers and support team will help you out with best possible services and solutions.
That wasn’t my question. I asked for an ETA. Without an ETA I’ll be forced to refund.
see we have a list of features add on, we have added this in our to do list. we process the features one by one, we can not commit the time at this time but if you confirm this change, it will be definitely be added.
In the meantime, you mentioned “you have to use any third party plugin to manage your plugins access.”, can you name a functioning plugin that will resolve my issue at least temporarily? None of the ones I’ve tried so far seem to allow me to override hardcoded capabilities.
ok, I will check and inform you the plugin by tomorrow. I will remove the hard coded capability as well so see its effect. give me couple of days, please. exchanging and discussing ideas are good at support desk.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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