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Pre-sales question: Is this plugin working with latest WP version? Secondly. Can I add subscription form to any page eg. Name, phone number by shortcode (not as widget)
First please order the plugin. Our records show that you haven’t purchased.
Yes off course it does work with latest version. subscription form can be added to any page. But we strongly advise you not to make any custom changes in source code on your own because by doing that you will not be supported by our engineers. We do not provide support for modified plugin or application.
Pre sale question :
Is it possible to run campaigns like ‘Notify users for new blog post whenever it has been made’ ? Curious to know if it’s support
yes campaign can be made like such. for notifying users for new blog posts. But it will be an additional feature. We can add it for you at a really good price.
Pre-order sms marketing plugin today and enjoy unlimited features.
I have a question in regards to the number rotator feature… When using the rotator feature does the script send out from random numbers but the receiver can see the message came from the number that they signed up with.
Example… User signs up to sms service to get notifications from number 111-222-3333. The admin sends out message and because it is a rotation feature the message gets sent from 222-333-4444. Will the user see the message came from 111-222-3333 because you send in the headers the original number they signed up with or do they see it came from 222-333-4444.
I know of another system that has a rotation feature and the end user always sees the sms came from the number they are signed up with so they can recognize the sender and see history of previous messages.
when you use the rotator feature, then sms will send the new number every time.
the rotator feature is used to send marketing messages, what ever the number is used to send the sms, all connected with the app and if any response came, it will be saved in the application.
Can you fix it so that the end user sees the number they signed up with regardless of the number that sends out the message from the system. That is very important to keep branding consistent and history in one place.
I know this can be done. The capabilities are there to have the script work in this way using twilio etc.
Does this mean you are working on this functionality so that the end user sees the number they signed up with regardless of the number that sends out the message from the system. That is very important to keep branding consistent and history in one place?
Its been 2 months now. What is the status of displaying the number they signed up to on every message received even if a different outgoing number in the rotation sends out the message? Has this been fixed?
I have one month left of support.
Number rotator feature is built to send messages with random numbers.
If you want to send messages with same number with that subscriber has signed up, then this will be a new feature and we will do it for you at an additional cost.. But please don’t worry we will do it for you at a good price…
If you want to build this feature on your install then please let us know so we can proceed further with this. Also please generate a ticket at: http://www.ranksol.com/help so that we can tell you about the price
Pre sale question:
1) Similar to capturing Email leads does this plugin have an option to capture phone numbers of interested subscribers through a phone number optin form?
2) Does this plugin provide an option (checkbox) to get consent from customers on Woocmmerce Checkout page? Example: “Check this box to receive and SMS Notification whenever we release a new product” or something similar.
HI manjupmf !
1- yes similar to capturing email leads phone numbers of interested subscribers can also be captured. It will be a modification / customization in our plugin. we will do it for you at a really good price.
2- yes this can also be added.. it will be a customization.
Please generate a support ticket at here: http://www.ranksol.com/help
and discuss about your predicaments so that we can help you out
Can I add the phone numbers of the customers who have already purchased from my woocommerce store? Or do i have to create a whole new list from the customers to sign up for sms alerts from the day the plugin is installed?
You can add phone numbers.. and can also create a new list to send them to customers.. whoever signs ups.. your customers.. they will get sms alerts.
You can easily import a csv file in any group/campaign
If you want to subscribe automatically upon purchasing products.
We can add this feature for you, will do it for you at a really good price.
please get in touch with us at http://www.ranksol.com/help
SMS Marketing Plugin. Please for this product i want the CSV SAMPLE FORMAT to upload phone numbers only . I have been trying it and i got tired. I later purchased nibbled and nibble didn’t have the important number rotator . So both i cant use , but i would like to most importantly get the the import CSV FORMAT. just as the format was provided in nibble
do you need an import CSV sample? Please generate a support ticket and we will provide you sample CSV. Thanks
I have used the mail and support. I am waiting. Also cant we have number rotator fixed on nibble . because i cant use this software. i assumed it will be better than the wp sms plugin .
yesterday it was a national holiday.. so today we are back to work.. please have some patience.. your issue will be resolved asap.
I still have serious issue with CSV import. Do you provide TV support
Do any one have issues with CSV import. i M not getting a solution yet
did you generated a support ticket for the engineers to inspect the issue. Please don’t worry.. Your issue will be resolved asap
we sent you screen cast already via email that CSV import is working very fine. please send me your csv file. there must be an issue with your CSV file.
1. Demo won’t allow me to login error message: You are not permitted to change your own profile information. Please contact a member of HR to have your profile information changed.
2. By default with no customization can I use this to text a individual customer once their product status changes?
3. I would like to offer support via text messaging… the customer will receive 1 picture for their approval of the finished product before shipping. I would like this feature to be text messaging or to send them a text “please check your email…”
Please purchase this exclusive plugin along with extended support in order to avail best features…
You can’t answer my presale question? For #2…. just yes or no before I buy and it doesn’t have this feature, it will be an issue.
By default with no customization can I use this to text a individual customer once their product status changes?
Answer:- This feature is not available in the application.
Hi. Can you show me how to setup with plivo account. I purchased the plugin without any documents for setting up. Would you mind to help? Thank you
Thank you for purchasing and contacting us.. please generate a support ticket at http://www.ranksol.com/help
We will help you out with best possible services and solutions within the most least possible time.
Hey, does this app supports Multisite?
yes, its multi site.
I created the support ticket 16 days ago.. But still you guys are not helping me. http://ranksol.com/help/ticket.php?track=5DZ-NLY-J3QU&e=mdnurullah80%40gmail.com&Refresh=11843 VERY VERY POOR SUPPORT
we always facilitated you with best possible services and solutions..
also replied to your ticket each and every single time..
you said earlier in tickets that your popup plugin is working fine.. which is in fact not…
Please check screen casts of our work update in your ticket 5DZ-NLY-J3QU (Ticket number: 264) and reply as soon as possible
When i installed that plugin then it was not showing in any page too.. Then you setup the Plugin for me and then Form started to show in inner page. But I explained you that we need to show that form inside of a popup by WPMUDEV. That is a popular popup plugin.
You said gravity form not showing inside of the popup, But showed it clearly in my video.
So please check the video and take the necessary steps. Already 17 days passed but you are not serious on my issue. That is really frustrating situation. I dont have enough time to spend with that plugin. So I need it to be resolved really ASAP.
Here is my Explanation Video : https://goo.gl/o6Wxm8
Thank you for sending detailed video … our engineers are looking into it and we will resolve your issue asap..
Dear Customer Martin Pippin !
Please check now.. embed code is now showing in your popup.
Please test it on this install, we’ll update your live site when you are satisfied.
Also replied in tickets…. please check
Also update the negative feedback which submitted..
We have always facilitated you with best possible services and solutions.. but that negative feedback is unethical because we never delayed the support.. it was a serious conflict / issue..
But we have resolved… please have an overview and let us know in case of any other issue.
Form showing on dev site but phone number not saving into the Subscriber list. Support staffs are very slow. 18 days passed for a single issue!!!!
Our engineers are not slow..we’ve helped you out every time with best possible solution. while fixing your issue they encountered many other conflicts which they also fixed. So please understand ..
It will be done too.. will send you updates via our ticketing system.
Now saving the subscriber number. It’s been fixed please check and let us know if you are still facing any issue
Hi, I have 2 questions.
1) I would like to get customers name and phone number to mobile phone I chose. The scenario goes like this.
I have a virtual shop with the products. When a customer opens product a contact form pops up (using contact form 7 currently). He leaves his name and phone number to get details about the product. Can I send customers details (name, phone) to the chosen mobile (Agent) phone as SMS (Vcard)? Agent or person (chosen mobile) that is responsible for that product gets SMS with details of the customer so he can call.
2) Regarding integration, I would like to pay someone to do it form me. Can you provide me with contact?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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