688 Reviews

for Bugs

Absolute garbage! Works, then doesn't work. Then you get runaround from company. Just too buggy for us.

screets

Author response

Dear hagan73,

Sorry for hearing that! We didn't receive any email from you. Are you sure you're using the latest version? It is 2.7.2.

Please ask if you've any questions. We'll glad to help.

Best, Screets.

for Design Quality

Very kind support, very good designed dashboard that I've ever seen.

for Bugs

a lot of conflict with flatsome theme

screets

Author response

Dear DailyLost,

Why don't you contact support@screets.io and describe the issue? We can fix the conflicts for you.

Best, Screets.

for Customer Support

works really well once all setup. Customer support is really good as well

for Code Quality

Best Live chat plugin , anywhere on the planet

screets

Author response

You're the best. Ask us if you need anything!

+++!!! Image Upload doesnt work after activation! +++

Plugin is great but since i installed this i cant Upload Images on Mediaupload!!!!!

I searched hours and hours. It costs me lot if time and money till i found out after delete this plugin image upload work again!!!!

Please make an Update!!!!!! Plugin inself is nice but it cant be that there mirror bugs like wordpress dont run correctly with this....

screets

Author response

Hello grafikdesigner, why don't you send a screenshot of browser console (CMD/CTRL + SHIFT + C) to support@screets.com? So we can assist you to fix the issue. Because there is no known issue like that and you might be the only person you face with.

Probably it is simple issue and you won't need a update.

New major update is already on the way: https://screets.io/chat

Best, Screets.

for Bugs

I have always been a big fan of this plugin. I've bought it and ChatX for multiple websites. However, it developed a bug where you can no longer use it on multiple computers. No, NOT at the same time. I mean Period. If you want to be able to talk to your customers from your desktop one day, and from your laptop the next day, forget it. You can't. It will say your email is already in use. Even if you set up multiple integrations, you still won't be able to do it. I've gone back and forth with support for months on this issue. They say it's a known bug, and there has been no resolution. No workaround. Nothing. Basically, this kind of bug is unacceptable. If I were a developer and found out about this bug, I'd pretty much consider it a PRIORITY issue to fix. What business person only uses ONE computer these days? Forget about the fact that there's no mobile support. If you ever wanted to use your phone while traveling, that's out of the question. I'd love to keep using this, but I'd advise others to steer clear of this plugin until they resolve this issue if you think you might ever need to log in to Chat from more than one computer (again, not more than one at the same time; I mean more than one, EVER).

for Customer Support

First I have to say that this theme is very successful and the handling is very simple. I was a bit hesitant at the beginning because it was written that the support is slow. Nevertheless, I bought it. I can only say from my own experience, the support is very good and fast. There were a few minor errors that were fixed directly. Sorry for the bad english. The theme is used for a German page and I write this with the translator. Keep it up. I would recommend it to 100%. 5 stars !!!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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