screets supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

How to find “Item purchase key” ?

Go to Downloads page in CodeCanyon and click Download button next to the Live Chat plugin item. You will find “Item Purchase Code” by downloading License Certificate.

Licensing (API key)

You can install LC to unlimited websites. LC will work properly.

However, you can get one API key with your one Regular License. Simply 1 Regular License = 1 API key.

Can I get support for all my domains?

No, if you need support from Screets, we will ask you domain name and API key. We will check the issue on that domain if you have a valid API key.

We do this, because if one customer install the plugin on let’s say 100 websites, we must had to check and fix all of them with one Regular License. We need to protect our support team and focus on developing.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy