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1383 comments found.

I have purchased the plugin and want to test it on a temporary domain url – how does the activation work if this is only temporary – this is until we get a handle on how the plugin works. Once we are sure the plugin delivers what we require we’re happy to activate to the final domain url. Please advise if we need a temporary license key?

Have just noticed I purchased the $75 version for unlimited domains – please confirm i can add my temporary domain and then final domain name?

Dear cvcsalena,

Thank you for contacting Screets.

Although you can install LC on unlimited domains, only one domain is supported fully by Screets. So it is good idea to follow that step especially for your first project.

  • Get Screets API key for your temporary site url
  • Install LC
  • Once you decide to move production site, contact support@screets.io and request to change domain

Besides, don’t worry about your other domains until LC asks you to add it.

Hope this helps. If you have further questions, let us know.

Best, Screets.

hello,

i am interested in buying your product but is it possible to also integrate it into a hybrid mobile app developed with react native so that customers can chat with support

thanks

Dear achezcc,

Thank you for your inquiry! LC is currently working with Wordpress only. So you will need a Wordpress website to use the plugin.

If you have further questions or concerns, let us know.

Best, Screets.

cvcasalena

cvcasalena Purchased

Hi – I’m finding documentation lacking and need to understand the following:

1. How do I get people to leave their details after hours? Are there not fields in which people can leave their email / phone etc? 2. Where is this data captured? 3. I have various email forms on my website that work fine – but emails from LC do not come through to us. 4. Where is the chat session recorded? or captured for future reference / audit? 5. Can I add several other operators / agents?

Sorry if these sound so basic but I cannot find any documentation

Thank you

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