1650 comments found.
Hi, I bought this plugin and it works great before, but recently, the plugin is disappear for visitors, here’s my website link, simply check with you about this problem:http://awginsurance.com
Dear willogion,
Thank you for letting us know about the issue.
Could you please report the issue to our support team? It seems like this username doesn’t have Live Chat Unlimited plugin.
Contact now:
https://screets.com/contact
(please select “support” tab)
If you have other questions, let us know.
Best, screets
now i am confused. do i need to make a domain and upload to a hosting or you already have site and all i need is the login and livechat code?
Dear Makeenithar,
Thank you for taking the time to contact Screets.
Current version Live Chat 2 is a WordPress plugin and you will want to install it on your WordPress website.
But, you will be able to install on your HTML pages in the next major update and chat console will be on external url (similar to console.screets.io).
See what’s coming: https://screets.com/chat
Let us know if you have other questions.
Best,
screets
Hi, I bought this plugin and it works great before, but recently, the plugin is disappear for visitors, here’s my website link, simply check with you about this problem:http://awginsurance.com (Sorry I login to the wrong account to leave message last time)
Dear eyethalics,
Thank you for reaching us.
Could you please report the issue to our support team through contact form?
Contact form: https://screets.com/contact
If you have other questions in the meantime, feel free to reply here.
Best,
screets
Hello, does this have a mobile app for operators? Or do you have to be logged in to wordpress all the time?
Dear lukerichardson,
Thank you for contacting Screets.
Unfortunately, current version Live Chat 2 requires WordPress to answer your visitors. No mobile application yet and it isn’t expected in 2020 because we’re busy with developing the next major update.
Feel free to reply here if you have other questions or concerns.
Best regards,
screets
So the only way to respond or see msgs is through the backend admin wordpress console?
Dear txtfox,
Thank you for getting in touch with screets.
Could you please report the issue to our support team through “Support” tab?
Contact: https://codecanyon.net/item/wordpress-live-chat-plugin/3952877/support
We typically reply in 1 business day (GMT+3).
If you have other questions, comments or concerns, feel free to reply here.
Best,
scerets
Also does this notify of a chat via email if no operator is online? We arent getting anything.
Ok I think we see it now. We give this plugin 5 stars we just wish it would work with an app or an existing chatbase for immediate responses vs just via wp.
Why cant we install this on another domain with another API? We purchased the unlimited. It says we can only use 1 domain on our 1 api.
Dear txtfox,
Thank you for your update.
Because you have Unlimited license, don’t worry about creating new API keys for your other domains for now. You should only register your primary domain you want to get premium support from Screets.
LC plugin will ask you to get new Screets API keys for your other domains in the future. Until that time, you don’t need to do any further actions.
If you have other questions, comments or concerns, feel free to reply here.
Best
screets
Hi there, is that already integrated? “However, In the next major update, you will be able to run the plugin in HTML and PHP pages with a simple script (by copy/pasting). So you can manage multiple websites from 1 chat console.” Thanks
Dear cytracon,
Thank you for taking the time to contact screets.
Unfortunately, not yet. You can follow up status of development here: https://screets.com/chat
Let us know if you have other questions or comments.
Best,
screets
Hi, Is it possible to open the chat pop-up not only with the normal button but also with an other button?
Dear Groeier,
Thank you for getting in touch wtih screets.
Yes, it is possible. Could you please contact our support team, so we can send you instructions:
Send message: https://screets.com/contact
Best,
screets.
Hi, Can I create chatbots etc? So that I give options to people to choose and then they select as well. and so on. Hope you got me what I am talking about
Dear mhim,
Thank you for reaching us.
Unfortunately, LC doesn’t support chatbots yet. But, departments will be available in the next major update. So you can redirect customers to the right operator.
Why don’t you request a demo through our contact form? So you can give it a try.
Request demo: https://screets.com/contact
Let us know if you have other questions or concerns.
Best,
screets
Hi
Thanks for your reply…
Till when can get update?
I know your plugin, My one friend use it and I loved it a lot,. That’s why very interested in your plugin 
Dear mhim,
Thank you for interesting and very your nice comment!
ETA isn’t clear at this moment. We will announce it once we’re sure 100%. You can follow up updates on our website (https://screets.com/chat).
If you have other questions, feel free to reply.
Best,
screets
Thanks
Now just waiting for update.
You are very welcome dear mhim. Feel free to ask here if you have other questions.
Best,
screets
Does this work with Elementor wordpress page builder? https://elementor.com/
Thanks.
Dear benvato,
Thank you for taking the time to contact screets.
There is no any conflict with Elementor plugin. You can use both plugins together on the same website.
Why don’t you request demo through our contact form? So you can find out it LC suits your needs before you purchase.
Request demo: https://screets.com/contact
Let us know if you have any other questions, comments or concerns.
Best,
screets
Yes, I have requested a demo through the contact page. Thanks.
Thank you for your request dear benvato. You will receive an email by screets in 1 business day.
Feel free to ask if you have any questions.
Best,
screets
Can it be used with any platform or only wordpress? Do you have backend demo so we can see how it looks like?
Dear f1br,
Thank you for reaching us.
Current version Live Chat 2 is a WordPress plugin. But, HTML and other web platforms will be supported in the next major update.
See what’s coming: https://screets.com/chat
You can also request demo through our contact form:
https://screets.com/contact
Let us know if you have further questions.
Best,
screets
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