screets

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1350 comments found.

why dont i see guests’ messages? its all blank?

Dear Samet,

Thank you for contacting Screets.

It seems like WP installation conflicts with the plugin or missing one configuration. Could you please send email to support@screets.io with your website URL? We will check and fix the issue for you today.

Best, Screets.

dnnnasa

dnnnasa Purchased

Hi

I installed updates 2.5.1 and I have an error

Warning: openssl_sign(): supplied key param cannot be coerced into a private key in /wp-content/plugins/screets-lcx/core/library/firebase/JWT.php on line 196

Please help

Dear dnnnasa,

Thank you for contacting Screets.

Could you please renew the support and contact support@screets.io with your Screets Api key. We will assist you fix the issue.

By the way, don’t forget that LC requires PHP5.4 or newer ver versions.

Best, Screets.

dnnnasa

dnnnasa Purchased

support ended me yesterday :( I have php version 7.0

Dear Dnnnasa, It is not a problem then if it was 1 day past. Please contact support@screets.io with your Screets API key.

Best, Screets.

McBryan

McBryan Purchased

Hi, I sent an email to support 31.01 but there was no answer. Please see below.

Dear McBryan,

Thank you for letting us know.

Could you please share your email address like ( fatih at screets io )? We want to ensure that your email isn’t in SPAM folder and you have got replied.

Best, Screets.

sametoxxo

sametoxxo Purchased

i had so much trouble with this chat but only once complaint; and so far it is affecting my business! while i was ordering with a customer step by step; chat stops working; my servers are ok; problem is from this plugin. not just one time tho; also not just this problem. i am not happy at all. going to get from another company.

Bu arada dilersen Turkce olarak support@screets.io‘dan destek alabilirsin. @fatih seklinde baslaman yeterli olacaktir. Sevgiler.

sametoxxo

sametoxxo Purchased

latest version and i lost the customer with a bad feedback. i have deactivate your plugin. i will either get “Awesome Live Chat” or “WordPress Live Chat Plug-in” at least help me out which one is better?

Dear Samet,

Could you please create new Firebase project? You might missed something during installation.

If you’d like, we can check your back-end for you if you create temporary admin user with support@screets.io. If we aren’t able to fix, of course we can also share our recommendations.

Looking forward for your reply.

Best, Screets.

akincih

akincih Purchased

I send mail to support@screets.io about my problem, there is no answer? Plugin stoped to work. Please help us asap.

Dear Hasan,

Thank you for contacting Screets. We typically reply in 1 business day.

If you’ve other questions in the meantime, let us know.

Best, Screets.

akincih

akincih Purchased

My Problem is solved fastly, thanks for ur help.

Dear Hakan,

Glad you got everything working! If anything else comes up, let us know.

Best, Screets.

Update 2.5.2 (maintenance update)

Some our customers faced an issue about saving chat options. The issue was caused by one emoji character in options which is not supported by old PHP versions while encoding to JSON.

We have made compatible with PHP 5.4+ with this update.

WHAT’S NEXT? New features are on the way. Slowly we’re moving to iframe. It will make difference for your page load performance in the next update 2.6. It also means that it will open doors for RESTAPI. So in the feature updates (after 2.6), you can start using your LC anywhere, HTML, PHP or other type of websites.

If you leave your email on our page, we can notify you when new update is available: https://screets.com

Let us know if you have any questions.

Best, Screets.

Hello, is there any shortcode for displaying available , please? Nothing found

Dear leonalmelo,

Thank you for contacting Screets.

We’re working on detailed documentation for further updates. For now you can simply use that HTML code below to popup chat box anywhere in your theme:

<a href="#" class="lcx-action" data-action="openPopup">Chat with us</a>

Besides, please don’t forget to renew your support for your further questions.

Best, Screets.

Hello!

Does the chat support triggers? I mean for the chat to automatically appear for a user after be spends 30 sec. on the page.

Thanks!

Hello can i use this on my second domain ? we try but it keep telling its already have an account ?

thanks

In 6 month i ask MY SIMPLE question,YOU MADE IT SUCH BIG CASE: TURKÇESİ: AMMA ABARTTIN! best:Tc.

Selamlar bronze.. haha ozelden yazarsan yardimci oluruz – support@screets.io :) Sevgiler.

Sorun yok,sağol.

the plugin automatically sends the offline messages to the email as a copy?

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