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1212 comments found.

Hi guys

I purchased your plugin yesterday and I cant get it to work. The backend seems to work good, but the frontend (chat box) is not showing.

I have done everything in your guide correctly and tried disabling all plugins (including cache and minify) and tried stock themes in order to pin point the problem. Clearing cache, triying different browsers, computers. But no luck.

I can see in your forums that a few people are experiencing the same problem as I am.

Firebase is not showing any problems and it shows people loggin in to the website.

Jesus! SORRY!!!

I’m a fool. I guess its time for me to give you guys my review. Thank you!

Hello rasmusberg,

Glad you solve the issue and thank you for taking the time to review. If anything else comes up, feel free to contact us. We’ll be happy to assist you :)

Regards, Screets.

THANK YOU :)

I just purchased another chat plugin that didn’t work (errors galore). Anyone have this plugin on your site? If so, can you post the URL?

ljepa_brena

ljepa_brena Author Team

Hi,

Thank you for your inquiry. We didn’t quite understand your question. Can you give us more details about your question?

Kind Regards, Haris

I was looking for other buyers to share a link of their sites so I can see it in action.

ljepa_brena

ljepa_brena Author Team

Hi,

We can give you our customers URLs because people are using their chat systems as test.

Hope this helps!

Haris

Hi,

I have send an e-mail from info@atlasdesign.it

Kind Regards

ljepa_brena

ljepa_brena Author Team

Hi,

We have replied to your email. :)

Before purchase… I don’t want to chat with visitors… I want to chat with authors, editors and other logged in dashboard users. Can this be done?

ljepa_brena

ljepa_brena Author Team

Hi,

Thank you for your update.

Currently you can not talk with logged in dashboard users but on our 3.0 update you will be. You can check here: www.livechat.screets.com and subscribe when we release the plugin you can check it and see does it fits your needs.

Hope this helps!

Haris

Aosoth

Aosoth Purchased

is it possible to include if statement on ajax chat requests? like if they click send button then check for new messages and then kill check after 5s~. Is that type of thing possible for me to do? im aware of firebase and all. But this is question i want to know because i prefer not to use firebase right now.

ljepa_brena

ljepa_brena Author Team

Hello,

Thank you for contacting Screets.

Regarding the AJAX and Firebase:

We removed AJAX from Live Chat and started to use Firebase, because:

  • AJAX is slow and not realtime (even your server is really good)
  • AJAX overloads CPU usage
  • 100 concurrent chats is NOT possible with AJAX
  • Chat should send request to server every second. While WP itself can overload CPU usage even it doesn’t use AJAX frequently, a chat script would overload CPU easily: WordPress heavy admin-ajax.php usage
  • There is no way to build a mobile application with AJAX (it is possible but it will kill mobile battery if we do that with AJAX),

Also, it’s not easy to change it from AJAX to Firebase again, It means we have to change every code and write the plugin from scratch which will take months.

Hope this helps, if you have any other questions, please feel free to ask us!

Haris

Hi, I’m getting this errors on the browser console:
GET https://www.mysite.com/__/auth/iframe?apiKey=AIzaSyCmP_c7sfm-tQjuhm3KUj1Bk…res__%2Fam%3DAQ%2Frt%3Dj%2Fd%3D1%2Frs%3DAGLTcCPtmufKMD-cgcUNyUR7f83x7aAY7A 404 (Not Found)

Any input is highly appreciated.

ljepa_brena

ljepa_brena Author Team

Hi,

Thank you for contacting Screets.

Can you send us your domain or make a temporary admin if you disabled the plugin and send it to our email support@screets.com.

We are waiting for your reply.

Haris

I’m looking for a chat plug-in, where initiating a chat can be counted as a conversion in google analytics/adwords. Is this possible with this plug-in? Thanks.

ljepa_brena

ljepa_brena Author Team

Hi,

Thank you for contacting Screets and sorry for a delay.

Currently we don’t have that feature. You can give us more details and we can put the idea in our developer notes.

Hope this helps!

If you have any other questions, please feel free to ask us!

Haris

Hello friend, is there any way I want to use the chat for an LMS site, is there any way for the student to join a course, he and the teacher can talk?

If there is any way to have a student code and the teacher adds it to talk about the course

hello, You can export the configuration of chat and import it into another chat? for example: color, text message ecc… thank you! bye!

ljepa_brena

ljepa_brena Author Team

Hi,

Thank you for contacting Screets.

It’s cool idea. We don’t have that kind of feature but can you give us more details so I can add it to our developer notes? :)

Hello, can we set an autoreply message by a specific keyword? Thank you..

ljepa_brena

ljepa_brena Author Team

Hi,

Thank you for contacting Screets.

We currently don’t have that feature but we are working on similar feature (saved replies) for the major 3.0 update (www.livechat.screets.com).

You can check there more about new features.

Hope this helps! If you have any other questions, please feel free to ask us! :)

Haris

teeprime

teeprime Purchased

Hi

I just bought this plugin but it won’t activate

teeprime

teeprime Purchased

its working now, it was conflicting with another plugin

ljepa_brena

ljepa_brena Author Team

Hi,

Glad you solved it. If you have any other questions, please feel free to ask us!

Haris

Hi when on the chat console you can see the web visitors if you are not signed in but is it possible to see the usernames if the user has signed into their account ?

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