Discussion on WordPress Knowledge Base & Wiki Plugin for WordPress with Frontend Submission

PixelBinThemes

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16 comments found.

Hello, is it possible to let users post their own items thru frontend ? Thank you.

Hey Andy, thank you a hundred times. Things are perfect now. Your plugin is wonderful, but most : you’re a huge support man. Didn’t expect you work that hard on my system remotly, This is even better that the problem did’nt come from your product… Thanks again, great plugin, huge support !

Hey Andy, thank you a hundred times. Things are perfect now. Your plugin is wonderful, but most : you’re a huge support man. Didn’t expect you work that hard on my system remotly, This is even better that the problem did’nt come from your product… Thanks again, great plugin, huge support !

Thank Michel!

Hi, I voted an article 11 times is there a way to limit a single vote per IP?

We have submitted an update which stops users up or down voting more than once.

- PixelBin Team

Hi, I have not purchased your item, I was just making reference to what I noticed about it on the demo.

Hey Mister.

No sweat its fixed anyway :)

Hello, I’m looking for a good Wiki-Plugin for wordpress to use it as an encyclopedia on my website. So I’ve few questions regarding this plugin:

- Does it have History & Revision functionality? - Is there a front end editor to make new wiki entrys? - Is it possible to make multiple knowledgebases (standalone wikis)? - Are there any future plans for a comment-system and Tagging-system? - Futhermore maybe any plans for advance moderation functionality for wiki entries?

Sorry for the many questions and I know the questions are referencing a lot to a full Wiki-system but I’m very interested in a Wiki-Plugin for my wordpress website and this plugin looks nice on the first impression.

Thanks in advance.

Etchisan,

Just a follow-up, I have added these features to the feature request list.

If you can hold on a few days I may be able to get post revisions, history, comments and tags developed and released.

The front-end editor would take me a little bit more time to get done.

Andy

Hey Andy,

Thank you for the fast and informative reply. I really appreicate it and happy to hear your plans. If the features will be released in the future then I’d like to use and integrate it in my website. I’ll stay tuned.

Kind regards.

No problems, its still an infant plugin and always on the look out for improvements.

1. It there any shortcode to display the article lists under categories? 2. Can we make the ajax loading to work only in subcategories and list articles in the top level category.

Why I am asking this is because, in my opinion the AJAX loading is redundant to me while I was trying to figure out what was going on. It’s like someone visits the knowledge base page and has to go through so much content and not just the article titles, they will quickly lose interest.

3. Also, does template updates work like WooCommerce?

Best regards, Arka

I will add it to the list and have it looked at. Seems strange as we have changed on our demo website.

We will take a look tomorrow, its late here in the UK now.

Regards, - PixelBin Supprt

Hi,

I just checked the version currently on CodeCanyon and the knowledge base slug is changing fine for me this end.

We would not recommend changing it after you have setup your site.

-PixelBin Support

Update pushed to fix css conflict

Getting a fatal error message on a fresh install.

Please use the support form for all support requests.

Can you email us at support@pixelbin.com please with the error code.

- Pixelbin Support

EDIT: Just installed on a fresh server and not having any errors this end, please email us with a screenshot of the error and we will investigate

Hello, is this compatible when VC is used ? (i mean code or css conflicts)

Hi there,

Three is no conflicts with Visual Composer that we are aware of however, if you find something please feel free to let us know using the support form.

Regards - PixelBin Support Team

Presale question: Does the plugin offer a way to display a “table of contents” for the currently displayed article/document?

Hey,

Currently no, but what I can do is add a block underneath each post that gets the latest N amount of posts from the current posts category?

I could also add the option to enable or disable in the options panel.

Many thanks, - PixelBin Support

Hi,

I have some pre-purchase questions:

1) Can you tell me please if the comments on each FAQ/Question are separate from the regular WP blog posts comments?

2) I do not wish to use front end submission; can this be turned off?

3) Can I remove all styles so that I can use my own to match my theme?

Many thanks

Hey,

Apologies its taken so long to reply!

1) They use the integrated comments system from WordPress however they are 100% separate from blog comments IE, they will not be mixed.

they can be replaced with other comments plugins if you wish.

2. By default front end submissions can be disabled; Its only enabled and accessible if you enable it in the options panel.

3. There is absolute bare styles attached to the plugin, there is currently no options to disable the plugin styles however I will make an update for this to be possible before the weekend.

Until then you can pop this in your functions.php file to disable them.

/* disable the plugin css / wp_deregister_style(‘pkb-styles’);

/ remove the barebones bootstrap grid */ wp_deregister_style(‘bootstrap-grid’);

Many thanks, Andy - PixelBin Support

Thank you. This plugin sounds perfect for what I need. Could you elaborate a little more on the comments please. Do they sit under a different menu item? Thanks again

No they do not sit under a different menu item, they will display in the same area in the backend of the website under comments.

To preserve the WordPress way of doing things and making sure people can use any comments plugin, it was the only way I could tackle them.

Regards

- PixelBin Support

Hi I bought another plugin wiki but it does not work with WPML. I must buy new.I have question. Does your plugin work properly with WPML.

As i am aware and our testing, yes our plugin is compatible with WMPL. If you face any issues just give us a nudge and we will resolve the issue.

- PixelBin Support

pre-sale question… I need to build a WIKI that will allow me to assign a page or group of pages to a specific person who will be able to edit those pages or create a new page. Is that possible with this plugin?

Hey,

This is currently not achievable with our plugin.

Apologies, - PixelBin Support

I have a couple pre-sales questions: You state “Knowledge Base Categories with 1/2/3 or 4 columns Per Row”, but the live demo only has an (in my opinion) annoying single column layout with all questions and answers listed underneath each other, using some sort of lazy loading slide-in effect. Is there a demo showing the column lay-outs?

Is there a category grouping option for the ‘knowledge base homepage’?

Can the questions be listed without the answers, requiring the user to click through to the answer, basically like every other FAQ/Knowledge base?

Can answers be styled with images, links and embedded video?

Is the search function limited to English content or doesn’t it matter what language the articles are written in?

“Restrict Knowledge Base Categories by any role” does this mean content gets hidden from users if their roles restrict content?

Is the search function intelligent enough to recognize role-based restrictions of categories and articles? I.e. will the search hide content the user doesn’t have access to?

Thanks in advance.

Hi Roland,

The demo only shows limited functionality atm as we are tied up with another product launch however I will do my best to answer your questions.

1. You state “Knowledge Base Categories with 1/2/3 or 4 columns Per Row”

There is an option in the backend that allows you to show items by category at the bottom of the knowledge base, you can select to show 1, 2, 3 or 4 columns and up-to 4 categories to display.

2. Is there a category grouping option for the ‘knowledge base homepage’?

The Knowledge base come as is, we did however add custom template support by default without having to make you buy another plugin so you can easily customize the templates and ‘group’ stuff as you wish.

3. Can answers be styled with images, links and embedded video?

Absolutely, all content inside the answers uses the WordPress built in WYSIWYG editor, so you can insert just about any content or shortcode you want.

... You could even activate Visual Composer for this post type and style content with that as well.

4. Is the search function limited to English content or doesn’t it matter what language the articles are written in?

Its not restricted by language, it queries the database so will return your posts no matter the language they are in

5. “Restrict Knowledge Base Categories by any role” does this mean content gets hidden from users if their roles restrict content?

This means that, if you setup this option on a knowledge base category, and the user is not logged in or they are logged in but their current role does not match the role required, the system will simply not load the content at all and show a placeholder template – you can edit this template using our custom template support

6. Is the search function intelligent enough to recognize role-based restrictions of categories and articles? I.e. will the search hide content the user doesn’t have access to?

Well that is an amazing idea, something we don’t currently have however, I have just added this to feature request list with high priority!

I hope that clears up any questions you may have.

If there is anything else feel free to come back to us, - PixelBin Support

really cool ! i wish you all the best for your sales

Thanks very much! Same for you also

Hello hope all is well, we would like to create a site where people can submit their questions from the front-end for free but to see the answer they have to pay is there a way we can do that with your plugin ? thanks UOU

Hey,

You can restrict categories based on ‘roles’.

So, if you have a role for instance called ‘Paid subscriber’ then you could set up the knowledge base to only show certain categories (and their posts) to that ‘role’. This would essentially allow you to pair this plugin up with a subscription based plugin and restrict access as you need.

Hope that makes sense

thank you for your kind reply, is there anyway to see how users can publish questions ? do they have to register to submit a question or can they submit a question without registering ?

as for the membership based plugin is there anyone in particular that you recommend ?

thanks UOU

Anyone can submit a question but we can help you modify the plugin to suit your themes needs based on our hourly hiring rate.

As for a membership plugin, 95% of them should work so you should be ok there.

- Pixelbin

Hello again, would it be possible for us to buy an extended license and reuse your plugin in one of our themes in themeforest?

Yes absolutely.

alusor

alusor Purchased

Hi, how can i activate the submit on the frontend? For now i have some roles selected that they can submit an item, but i cant see the option in the frontend

Hey,

You can find the documentation here: http://kb.pixelbin.com where you can find all the information you require to get frontend submissions setup.

All the best, Pixelbin Support

Great Start for a KB-Plugin! Looking forward to getting KB-Posts when I just click on the preview-Results or hit “Enter” just once in the big search bar. :)

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