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Reviews for Live Chat Complete

Reviews for Live Chat Complete

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Cart 4,681 sales
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259 Reviews

for Flexibility

I bought several years ago,, back then i had problems setting it up and after a wordpress upgreade was unable to use.. then a few weeks ago in 2022 i decided to reinstall.. realized is not firebased anymore and reinstalled.. worked right out of the box. thanks

Author response

Thank you for your great and honest review dear leandrosstudio!
It is highly appreciated.

Have a great year!

Best,

screets

for Feature Availability

Awesome plugin. Especially with the v3 updates.

Author response

Thanks for your great review dear Yusuf! You’re awesome. Hopefully you’ll like upcoming updates too.

Have a great week.

Best,
screets

for Feature Availability

Works immediately out of the box. Follow the instructions and the pluign will be operational in 15 minutes, top chrono!

The little video included in the documentation is very useful.

Thank you so much!

Author response

Thank you for the great review dear barreoblique! It is highly appreciated.

Have a great year!

Best,
screets

for Customer Support

Great item and customer support is A1

Author response

Hello dear yahkiawakened,

Thank you for taking the time to leave us a great feedback. It is highly appreciated!

Best, screets

for Design Quality

The plugin is perfect, easy installation, works great the OLY thing that is missing is a MOBILE APP and I give it 10/10. You have to be at the wordpress console to assist and receive notifications. Please, develop a mobil app, that would be great.

Author response

Thank you for taking the time to review our item, dear valialima!
Mobile app will be started developing on new core after the next major update is released.

Best,
screets

for Customer Support

This plugin is really good and the support is even better.

Installation is straight forward and if like me, you make a mistake the screets support tearm will help you through.

If you are using a SaaS solution instead of this plugin, you are burning money.

Highly recommended.

Author response

Thanks for the awesome review, dear Oxley!

​We work hard for this item (especially for next major update) and I am happy to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Best,
screets

for Other

Nice live chat! Works perfect!

Author response

Thank you for taking the time to review our item dear Holdpup! We're highly appreciated.

Best,
screets

for Design Quality

I can't say enough how amazing this plugin is and I understand how complex it is and it takes great minds to come up with something like this. Simply amazing, Well done guys.

Author response

Dear gabedilo,
Thank you for leaving us such a wonderful review. We are very glad that you loved LC and hopefully you might even love more the next major update. Our team will definitely be happy to read what you wrote. Thank you again for your kind words and keep in touch with us if you have any questions, concerns or comments.

Best,
screets

for Feature Availability

Awesome plugin with good and quick support.... I love this plugin.

Author response

We're very glad to hear dear Pantagone and appreciate taking the time to review!

Best,
screets

for Design Quality

I decided to remove all communication channels like email, messenger, phone, WhatsApp, etc. and plan to use only Live Chat for all of the communication on our website. One of the reasons is that you also offer web form input. Very stable application and clean design of the Live Chat window and the communication console. Keep up the good work.

Author response

Thank you very much for your review dear acornavi! It's highly appreciated. If you have any questions, feel free to contact Screets.
Best.

for Customer Support

Great plugin, with fast and individual support!

Author response

Thank you for your review and choosing LC dear cenci. If anything else comes up, feel free to contact Screets.

Have a nice week!

for Documentation Quality

Great plugin and even better documentation! I really like the flexibility and quality of the design.

Author response

Glad you liked Live Chat plugin dear Eimorita and thank you for your review.
Happy new year!

for Feature Availability

This is a perfect plugin for my website.
I still have 3 ideas/bugs resolving to improve the plugin and increase conversions:

- Currently seen page url is blinking every time user navigate to another url. URL keeps blinking between old and new page url
- It would be perfect if There was the possibility to add a message on the top of the bubble like "Need help?" or even to force open the chat to increase conversions
- URL to open the chat doesn't work for me

These are just things I found and ideas to improve this great plugin, it really worth 25$, don't hesitate

Author response

Thank you for your feedback! It is highly appreciated dear hflow7. In-app message feature is already in roadmap. For your other issues, we're waiting for your email to support@screets.io.

Best, Screets

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