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982 comments found.

Tykoon01

Tykoon01 Purchased

Just bought an item but can’t seem to get it to work. Always offline even though admin connected. Firebase configured.

Hello Tykoon,

Thank you for your update. Could you please create temporary admin user with support@screets.com and send username/password/WP admin URL to the same email?

We will fix the issue for you.

We are waiting for your reply.

Regards, Screets.

Tykoon01

Tykoon01 Purchased

I sent the help request to support@screets.com 3 working days now. Can you look at the email for website tripmazon.com

Hello Tykoon,

Thank you for your update. We have never received your email in support@screets.com even in Spams.

Could you please send your email using our contact form (Live Chat on the right bottom side): http://www.screets.com

We will turn back to your email and let you know here in comments too.

Waiting for your email. If you have other questions in the meantime, feel free to ask.

Regards, Screets.

Chat can’t be seen on a mobile device. Is it because I need “wp_footer() function has to be located in your theme?” Or is this just for me to disable it? Could it be because it is so far to the right of my desktop screen that it is still there (on the responsive theme) yet it’s not moving for the theme? www.whiteshadowllc.com is the site. Again the chat box shows on desktop, but not mobile. Thanks!

ljepa_brena

ljepa_brena Author Team

Hi,

Thank you for contacting Screets.

Can you share your website address with us so we can check it? :)

Haris

This comment is currently being reviewed.

ljepa_brena

ljepa_brena Author Team

Hi,

Can you please send us an email with your website on support@screets.com so we can talk there? :)

Haris

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