15 comments found.
Hello Mate your plugin works with new version of WP and Elementor ? and there is a shortcode to use Listing or Grid ?
Hello Charbel_haddad90,
Thank you for contacting us.
Yes the plugin works with new version of WP and Elementor.
The shortcode is available but currently, it depends on the page outline display. If you want the shortcode to use Listing or Grid, we can customize for you.
Thank you and have a great day.
Best regards,
Netbaseteam
Hello i will send you as private email regarding what i mean
Email sent Awaiting your advise
Hi charbel_haddad90,
We are sorry that we receive so many emails everyday and we could not know exactly which email is from you. Could you provide your email address so that we can check quicker for you?
It might be unexpected problem so we did not receive your email. Could you resend your email to project@netbasejsc.com ?
Thank you very much.
Done sent, i will remove my email from above
Yes, we see your email and our team will handle your request. Thank you.
Hello I am developing a multiple hotel website and your plugin may interest me for it. Do you have a demo of the administration?
Hi thoribio,
Thank you for your interest. My name is Theodore from netbaseteam.
For now, the demo of the administration is not yet available. We are sorry for the inconvenience.
For more details and quick discussions, please add me at:
Skype: live:.cid.422392e20b4ec601
WhatsApp: +84 346 253 598
Best Regards,
netbaseteam
Hi Folks
Can I use this system for ONE hotel alone? it is for a single business.
Dear Eivanalitycs
Thank you for contacting our team. Yes you can use this system for one hotel with no problem.
Best regards
NETBASE
Hello, I am really interested in your plugin for wordpress. At my hotel I have this kind of business model: people pay to stay there for the day (lunch, swimming pool, sports, etc), so they won’t sleep and check out on the other day. It is really a “day use”. Can I use your plugin to manage the reservations? Thank you.
Dear henriquesv
Thank you for contacting us. Currently, our plugin doesnt offer Day Use option but we can customize to fit your request.
Please contact our staff via email gary@cmsmart.net to have more detail on time frame and price. Thank you
Best regards
NETBASE
Hello @netbaseteam,
We face the following error while saving hotel in the WordPress Booking Hotel plugin, please help on same
Fatal error: Uncaught WpBookingHotel\Database\exception\DatabaseExceptionExecuting: Field ‘description’ doesn’t have a default value SQL=INSERT INTO woobooking_hotelproperty SET object_id=0 , type=’destination’ , hotel_id=1 in /wp-content/plugins/wpbookinghotel/lib/Database/driver/DatabaseDriverMysqli.php:542
Dear iFlairwebtechnologies
Please kindly help us to click here: https://cmsmart.net/your-profile/user_list_ticket to create an cmsmart account and create a ticket to our dev team to get help on the issue
Thank you Best regards
NETBASE
Thats mean multi branchs hotel?
Dear Mr/ Mrs Livintech
Yes, our plugin allow you to list multi branches hotel and also multiple hotel with different locations
Best regards
Hi.
I currently use a payment plugin from my local bank integrated with Woocommerce.
Can I continue use this plugin with the Booking Hotel plugin ?
Dear Mr/ Mrs elblind
Thank you for contacting us. Yes you can use the plugin as our booking plugin also integrated with woocommerce
Best regards
Thanks. I mean, Is it compatible with any payment plugin that works with Woocommerce?
Hi, Is it possible to block specific dates?
Dear elblind
Yes, you can click specific dates if you are full or dont want to accept client’s booking
Best regards
Netbase
Thanks. I mean, Is it compatible with any payment plugin that works with Woocommerce?
Yes, currently, we only have paypal and credit card payment as an available payment method. But you can integrate with any woocommerce payment plugin if you want to. We cant guarantee 100% of compatibilty though,
Thank you. Best Regards
You’re welcome ^^
Please check gary@cmsmart.net I tried to open a ticket but the web page gives an error
Hello elblind,
We will remind him to check your email.
Furthermore, you can also try to submit another new ticket again.
Best regards.
netbaseteam
Hi.
The website ( https://cmsmart.net/) does not allow you to create a ticket. Please check gary@cmsmart.net
Hello,
Our system is under maintenance, so you can’t submit our ticket.
And about your request, we will remind Gary to check his email so that he replies to you soon.
Best regards,
netbaseteam
Hi. I have 3 days waiting…
Hello elblind,
Sorry about your waiting.
Our developer is checking your issues and is going to reply to you soon. As we have many requests to be resolved, hope you can understand this and please be patient to wait for us.
Thanks so much.
Best regards,
netbaseteam
Hi. I have 5 days waiting…
Hello elblind,
Sorry about this inconvenience.
We have assigned your issues to our developer but we have some days off on the weekend. Our team is still checking your issues and is going to give you the best solution soon.
Furthermore, our support ticket system has been working normally, you can submit a ticket to describe your issues more details.
Thanks so much again and have a great day!!
Best regards,
netbaseteam
Hi
Any news ?
Hello elblind,
Sorry about it one more time.
Actually, your issues need to take our team more time than expectations, anyway, we are trying to resolve everything as quickly as possible.
Hope you can understand this.
Best regards,
netbaseteam
Hello elblind,
Please submit our ticket at this link http://cmsmart.net/your-profile/user_list_ticket
After that, you can describe your issues in more detail and note your product and purchase code. Then Our developer will check and help you out of the issue better, because we take the priority to check issues on the support ticket system.
Hope you can do it
Best regards,
netbaseteam
Question before buying. 1. Is this plugin compatible with the houzez theme? 2. Can it work with several different properties at the same time? 3. Is it possible to sinchronize the calendar with other platforms (import & export) like AirBnB and Booking.com? thanks in advance
Hello Mr/Mrs. Robvieira,
Many thanks for your interest in our product. Some of your request will need extra customization work.
For more detail, kindly contact our product consultant Gary via the following information.Whataspp : +84 8489 89810, or Skype : live:.cid.2bbcb9519a28bdf1
Best regards
Hi Is payment compatible with the WooCommerce ?
Hello Mr Balaos
Thank you for being interested in our product. Our plugins in based on woo commerce and support paypal and credit card.
If you want to integrate other payment platform, please contact our staff – Gary via email gary@cmsmart.net or whatasps : + 84 848989 810
Best regards
Hello
I have some pre sales questions:
The requirements are based on this link, respectively can be changed slightly – of sure, so that it working together with WooCommerce and it’s payment methodes:
https://www.cruiseasia.net/river-kwai-cruise-booking-search/As You see here, we ask the customer to choose for the different cruises, but this can be on different pages as we have
– Four Day Cruise, we have an Upstream tour and a Downstream tour – Golf Cruise is basically the same, but only price different – Seven Day Cruise, this is the Upstream & Downstream tour
In total we have 10 cabins (Twin Cabin Price), with 2 PAX (guests per cabin) normal occupancy (so max 20 PAX in full, used by 10 cabins). Single Cabin Price is the Twin Cabin Price plus a surcharge, cause one PAX per cabin. Ideally customers should be able to book different amount of cabins, respectively normal booking will be the booking Twin Cabin. But if a group of 7 PAX are booking, this would be 2 Twin Cabin Price plus one single Cabin Price. If 6 PAX are booking, 3 Twin Cabin Price needs to get booked.
On a tour (Upstream), there could be PAX booking 4 Day Cruise, but also 7 Day Cruise (this not needs to be booked in one time, as unusually that customers book different tour lengths).
Any booking needs to assign a cabin…
Additional information:
We have basically only one cruise type. It is a cruise ship with 10 cabins for PAX. The charges are per PAX. If there is only one PAX in a cabin, there will be the price plus a surcharge.
https://www.cruiseasia.net/bangkok/cruise-packages/The cruise ship is going 4 days in one way (Upstream) and 4 days back (Downstream). The seven days cruise exist only once, as this is 2 ways. The 4 days (Upstream) can have additional activities, in our case Golf.
So we have the prices as follow:
– Four Day Cruise, charge per PAX with 48460 in a shared (Twin cabin). If only one PAX, then a surcharge of 15620 will be added. – Four Day Golf Cruise, charge per PAX with 61870 in a shared (Twin cabin). If only one PAX, then a surcharge of 39160 will be added. – Seven Day Cruise, charge per PAX with 82240 in a shared (Twin cabin). If only one PAX, then a surcharge of 27660 will be added.
The prices can vary – as there is a seasonal price (on date periods, 1. May till 31. Oct, and 1. Noc till 30. April)
–Cruise type will only affect the per cabin charge, nothing else? Correct –If yes, for the above point then how the charges will be calculated for each cabin00whetehr it will be defined per cabin wise for each cruise type?
The charges will be per PAX, not per cabin, only depending if there is one PAX or normal occupancy 2 PAX.
–Do the day length of the cruise will be defined by the cruise type only? OR there will be any extra field part from type cruise selection to select duration also?
As this is a fixed route from this cruise ship (You see the type of this ship on the given link), the length is fixed and given.
Upstream is starting every Monday, Downstream is starting every Thursday. The 7 days cruise is 2 ways (starting on Monday)
–How will be the surcharge of the single room calculated? Will it be defined per cruise type-wise?
As mentioned, it’s charged per person, if there is only one PAX per cabin.
Is Your plugin able to do so?
Regards,
Simon
Dear Simon.
Thank you for being interested in our booking plugin. I have carefully read through your requested workflow. Some of your request is actually available in our plugin currently but some would require customization and development request from our team.
For further discussion in detail to find a suitable solution, please feel free to contact our plugin consultant via email : gary@cmsmart.net or whataspp : +84 848989 810 or skype : live:.cid.2bbcb9519a28bdf1
Best regards
NETBASE TEAM
Hello dear,
I want use this booking plugin for reservation room. Is it possible to set the plugin somehow that in some months some days will not available to book ?
For example on April, from 20th to 23th no one can book anything. and also in May from 10th to 15th no one can book anything? Is there any setting in the plugin that i can make it like this?
Best regards.
Dear Mr/ Mrs Jafari
Thank you for being interested in our product
You can set block reservation on sudden days and period and open on the other day. You can do that at admin dashboard
Please feel free to contact our staff if you have further question via email : gary@cmsmart.net or whataspp : +8484 89 89 810
Best regards
Netbase team
Hi, This is Multi Vendor Hotels Support?
Dear Mr. Akbar150
Thank you for being interested in our plugin. Our plugin has integrated multi vendors system yet but we do support multi location management. In case you want to develop the multi vendor features, please feel free to contact our staff via email : gary@cmsmart.net or whataspp : +84 84 89 89810
Best regards Netbase team
Hello, I’d like to know if it is possible to sync calendars with airbnb and booking. (ics or ical). Also I have a website with multiple properties they’re also on those platforms. So I’ll need multiple calendars, each one synced with their Airbnb calendar. Will it work with your plugin?
Thanks,
Dear Mr/ Mrs Robvia
Thank you for being interested in our plugin. We don’t have the OTA calendar synchronize feature yet and synchronize for multi vendor as well. We will try to develop it in the future. But if you want to develop this feature for your website, we can provide customize services, please contact our staff – Gary Ng via Skype :
live:.cid.2bbcb9519a28bdf1 or Whataspp : + 84 8489 89810 .
Expect to hear from you soon
Best regards
Hi,
Only now i downloaded and installed this plugin. Why do you have in the description photo Stripe as payment method when in the plugin is not available?
This is a new misleading info about your product.
You should add as soon as possible Stripe and the other features that were misleading like multi vendor.
Have a nice day.
Hi AcvilaSoft,
Thank you for your contact. About your issue, please can you provide us screenshots that show “Stripe as payment method”? We appreciate if you can do it. Looking forward to hearing from you soon.
Best regards,
netbaseteam
This is on the main image. https://i.ibb.co/1bjxWC9/Screenshot-20200817-111741.jpg
Hello AcvilaSoft,
Thank you for your reply. We’re sorry about this mistake. Actually, we have supported 2 types of payment like Paypal and bank transfer. We will update this information again on the web and hope you can understand this.
Best regards,
netbaseteam
Hi, 1. How the hotel owner can add his hotel and rooms in the platform? 2. When the client pays for a room, who receives the money from the client (the website or the hotel owner)? 3. Can be set a commission for website to keep from all the sales? 4. What theme did you use for the demo site? 5. Thank You.
Hello AcvilaSoft,
Many thanks for your purchase.
1-2-3 This theme does not support multi-vendor yet. So only the website owner could add the hotel rooms and received the money from the client. That also means you could not set the commission yet. If you want to build it as a marketplace, we could help you to integrate the multi-vendor feature but it will require an extra amount for the service fee.
For more information, you could contact our staff via skype janet@cmsmart.net or WhatsApp + 84 354 816 268
4- The theme we used is twenty-twenty
Best Regards,
Netbase Team
Hi,
In this case your demo is misleading. Displaying multiple hotels implies multi vendor availability.
A correct demo would have been only with 1 hotel and rooms for that hotel.
Have a nice day.
Hello AcvilaSoft,
Thanks for your feedback. We will forward to the team and have possible updates in the future,
Feel free to let us know if you have any questions. You can submit the ticket to the team here: http://cmsmart.net/your-profile/user_list_ticket
Best regards,
netbase team