gbb

gbb supports this item

Supported

454 comments found.

Hey.. how many website can i use this plugin for.. ?

Hello, Regular License lets you use the plugin on one website (domain).

Is there a way to get support, i sent 2 emails without response

Don’t buy this product, support doesnt exist, i asked 2 times for support and i didn’t receive any support, now my support is expired

Hello, We apologize for not being able to respond to you before. We’ve just released a new version of the plugin, which is a major update. Please upgrade.

Dear Support,

The clone function doesn’t work for me. I have uploaded the backup file with the plugin but i received this message:

Error: Can’t identify archive file

Notice: Undefined property: stdClass::$stepProject in /www/htdocs/w014b6a3/homepage.de/wp-content/plugins/blogclone/library/Twig.php(1) : eval()’d code(1) : eval()’d code on line 260

Notice: Undefined index: settings in /www/htdocs/w014b6a3/homepage.de/wp-content/plugins/blogclone/library/Twig.php(1) : eval()’d code(1) : eval()’d code on line 260

Notice: Undefined index: file_name in /www/htdocs/w014b6a3//homepage.de/wp-content/plugins/blogclone/library/Twig.php(1) : eval()’d code(1) : eval()’d code on line 260

Hello, We apologize for not being able to respond to you before. We’ve just released a new version of the plugin, which is a major update. Please upgrade.

waiting for 3 days and not a single response. i will charge my money back.

Hello, We apologize for not being able to respond to you before. We’ve just released a new version of the plugin, which is a major update. Please upgrade.

Hi,

Can you plugin make backups for the entire multisite network websites? Also, will the plugin make a zip of both sql and ftp files?

I’m also interested if this plugin works on auto-pilot, making the backups without any human intervention. Just install it, make the settings and forget about it.

Thank you!

Hello, We’ve just released a new version of the plugin, which is a major update. Yes, the plugin can make backups of the entire multisite network. And it works completely on auto-pilot.

if there is any support?

gbb

gbb Author

Hello,

Technical support is available through email. Also, we will shortly introduce a support forum, once a new major update for the plugin is released.

Regards

NBAY

NBAY Purchased

Hey what the hell takes you so long to respond to support? I wrote you 2 different emails two days ago and still have not heard back from you. I paid good money for this product and just got around to finally installing it only to have it give me that same error message about not being able to recognize a file that I see many people here in this comments area have had this same problem.

NBAY

NBAY Purchased

I took the time to make you a video in order to speed up support and now here we are at the weekend and I’m still waiting!

NBAY

NBAY Purchased

This sh*t product needs to be removed from this website if you can not provide support for it!

Hello, We apologize for not responding to you correctly before. We’ve just released a new version of the plugin, which is a major update. Please upgrade.

how many domain could be backed up?

Regular License lets you use the plugin on one website (domain).

How do I move Post & Photos only from one site to another site different name

Anyone home

NO support Dont buy this Product… No reply to Emails sent

Hello, We’ve just released a new version of the plugin, which is a major update. Please upgrade. As for moving the Posts and Images, you need to create a Clone selecting “Store your data only” option, and then selecting Database and Uploads. Hope this helps.

Hello,

Question

1) Your plugin compatible with all plugins, is template

2) Does your plugin have the same functions as this plugins here? https://fr.wordpress.org/plugins/updraftplus/

Thank you

We apologize for not being able to respond to you earlier.

Hi,

1) Your plugin compatible with all plugins, is template

2) Does your plugin have the same functions as this plugins here? https://fr.wordpress.org/plugins/updraftplus/

3) Once you have installed the plugin Need to add a php code? for your plugin to work

4)It create a full backup with the database, can we download it on our computer

Thank you

gbb

gbb Author

Hello,

1) Yes, it is compatible with all plugins and themes

2) The options (storage sources) for storing the backups are different. Also, the referenced plugin only handles the backups, while the Backup & Clone Master also lets you to create clones (here, the process is different).

3) No, no need to add any php code. Just define settings for automatic backups, or click one button to create full backup at once and download it.

4) Yes.

Regards

Do not buy this plugin

The customer service of this plugin is very bad. I do not recommend buying this plugin.

GOOGLE API does not working anymore in this plugin

Hello, We’ve just released a new version of the plugin, which is a major update. Please upgrade.

My Item Purchase Code: is not working

gbb

gbb Author

Hello, Please contact us through the contact form on CC, or submit a ticket to our support team at http://support.backupclonemaster.com/

kjcheon

kjcheon Purchased

I sent you a support email. Please check it and reply…

hnfbyr

hnfbyr Purchased

No support… and it doesn’t work properly.

The problem was not solved even though I had requested support on 16.11.2017. And I can not use the plugin.

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