gbb

gbb supports this item

Supported

440 comments found.

License requires the use of a single installation, or can I use it on multiple websites? Thank’s

gbb

gbb Author

Thank you for your interest. Regular license is for one website. Extended license is for multiple sites. Regards

Request: Add a select all option on dashboard so I can mass delete old backups instead of clicking delete one by one

gbb

gbb Author

Thank you for the suggestion, we will add it to the features list.

Just purchased; When I do a clone the zip only does a clone of the wp content folder, although all items are selected to clone…? How can I fix this/

gbb

gbb Author

The plugin clones “wp-content” folder only in case “Store Your Data Only” option was selected. Please refer to the plugin documentation for more information on the cloning process.

Regards

Thanks, i am aware of this, it made no difference to what i select it would only clone that particular folder…

gbb

gbb Author

Did you get any errors in the backup log?

zazuda

zazuda Purchased

please help

I do not understand process to do backup? Have videos

Backup to remote server   Host? User Pasword Path?

Backup to dropbox

App key? App key secret? Authorization code? Access token?

Drive?

Try email, give judgment,

I’m sad, do they have videos?

gbb

gbb Author

Hello,

Please refer to the plugin documentation for details instructions on how to setup different types of backups. If you need help, please send us a message through our Profile page.

Regards

zazuda

zazuda Purchased

Send the link where you indicate there is documentation, I can not find it.

zazuda

zazuda Purchased

The customer service of this plugin is very bad I do not recommend buying this plugin, I lost my money

Hi,

I sent in a support ticket yesterday from jim@nebulasdesign.com but still not heard anything please can someone get back to me. I also have another issue which I need help with in that the backup ran but sapped an incredible amount of server resources causing the site to grind to a halt which can’t be right?

Regards,

James Isles

gbb

gbb Author

Hello James,

Please check the response in your email. Let us know if you need further help.

Regards

How do you clone an entire site to a different domain?

gbb

gbb Author

Hello, and thank you for your interest. You can check the process here in the manual: http://backupclonemaster.com/docs/clone-wordpress.pdf

Regarding “Full Wordress Backups”

“Create full WordPress backups including database, settings, themes, plugins, and images”

What about wordpress core files including all hidden files and htaccess etc ? they are copied too ? Reason I’m asking in case site is hacked somebody can make changes to the core files and htaccess etc. In this situation I need restore the WHOLE website again just in case. So I need FULL exact copy of the whole website including everything there not only wordpress core files, plugins, images etc. but as well other directories in root if they exist. The best option would be complete Clone of the website with database – but can I restore it back to my original website (not to clone to another server/website), before restore script MUST delete EVERYTHING from ROOT and then restore.

Can we schedule backups every X hour complete full clone ? and then restore it in case of hack or virus etc. to the original website.

gbb

gbb Author

Hello,

Thank you for your interest. Yes, you can create full backups, which means it includes all your files + database. You can then restore the full backup in case needed. You can read more about backups here: http://backupclonemaster.com/docs/backup-restore.pdf

Regards

EvoRod

EvoRod Purchased

Hello i can use your plugin theres no video tutorials?

i clone i upload ftp the zip and wp-backups folder and doesnt clone to my new site.

can y0u do it for me and REC how you do it

please

gbb

gbb Author

Hello,

We can help you clone your site. Please send us access information to getbusinessblog@gmail.com, or through Private message from our Profile page.

Regards

Hi , Pre-Sale Question :

This plugin support RTL ( Arabic ) websites ?

Peace,

gbb

gbb Author

Hello,

The plugin is in English, but it will backup all types of sites (and languages) properly.

Regards

verit01

verit01 Purchased

Hi, work with WP 4.7? Thanks

Yes, it works with WP4.7.

Regards

Backup to google drive – When clicking on “Get Authorisation” returns an error:

Not able to establish a connection to the API. Please check your application details and try later.

Hello,

We are checking if there have been any updates introduced in the Google Drive API. However, the message you get might be a temporary connection issue. Also, please make sure you follow the user guide to properly create an application in Google Drive and assign permissions to it so you can properly establish connection from the plugin.

If you need further assistance, please send us a message through our Profile page.

Regards

Backup to google drive – When clicking on “Get Authorisation” returns an error:

Not able to establish a connection to the API. Please check your application details and try later.

Hello,

We are checking if there have been any updates introduced in the Google Drive API. However, the message you get might be a temporary connection issue. Also, please make sure you follow the user guide to properly create an application in Google Drive and assign permissions to it so you can properly establish connection from the plugin.

If you need further assistance, please send us a message through our Profile page.

Regards

Backup to google drive – When clicking on “Get Authorisation” returns an error:

Not able to establish a connection to the API. Please check your application details and try later.

Hello,

We are checking if there have been any updates introduced in the Google Drive API. However, the message you get might be a temporary connection issue. Also, please make sure you follow the user guide to properly create an application in Google Drive and assign permissions to it so you can properly establish connection from the plugin.

If you need further assistance, please send us a message through our Profile page.

Regards

Hi! Just a pre sale question. I have a site now running in a hosting and I’d like to clone this for security and as copy (because I want to move to another provider). The question is. Can I do this with 1 license ? Thanks.

Hello, Yes, you can do this with one regular license. Regards

Hi! Just a pre sale question. I have a site now running in a hosting and I’d like to clone this for security and as copy (because I want to move to another provider). The question is. Can I do this with 1 license ? Thanks.

Hi! what I did is set the WP user and pass admin according the wp login destination site. Same for mysql (user, pass, host according the mysql destination). As the file downloaded is more than 50mb I uploaded this file in the “wp-backups” on my new website folder. The result now in the pluging admin is this: http://imgur.com/a/SMjrK . No clue if I have to click something or if everything is ok. thanks.

gbb

gbb Author

Could you please contact us at getbusinessblog@gmail.com with more information? We would need access details of the destination site so we could verify it.

just sent an email. Thanks,

keep getting this message:-

Notice: Undefined index: file_name in /homepages/10/d272308375/htdocs/wordpress/wp-content/plugins/blogclone/library/Twig.php(1) : eval()’d code(1) : eval()’d code on line 260

gbb

gbb Author

Hello, As indicated in the product support details and documentation, for support inquiries please send us a message through our Profile page or email directly at getbusinessblog@gmail.com. For the above Notice message, please make sure you are using the latest version of the plugin. Also, please verify that the permission for /temp folder of the plugin is set to 755 or 757. For the error with archive file, we would need more information. Please send us a message describing the issue and providing the log from the plugin page. We would then be able to help. Regards

I am using the latest version of the plugin and I have used your out of date documentation.

Please verify that the plugin is set to 755 or 757….seriously? I spent close to two hours with this plugin the other night. Probably one of the most complicated plugins I have ever used.

This plugin should work out of the box not has users messing with settings. I used plugin like this in the past, I used another method in the end.

You need to simplify your plugin!

Hi there, I’ve had no reply re my support query by email. Please advise!

gbb

gbb Author

Hello, We’ve responded to your email, but unfortunately we can’t give any recommendations for increasing your memory limit as we don’t have any information about your database and site size. Let us know if you need further help. Regards

telurico

telurico Purchased

Hello, I just tried the plugin and I’m trying it to clone a web. I have filled in the data but it does not seem to progress. It already takes an hour with the following text:

Status (do not refresh the page, otherwise the process will be stopped): Clone Progress: 0% Last log message: Found 20153 files & dirs.

Does it usually take a long time or may be having a problem?

I feel my English but I am Spanish and I am using google translate :)

Thank you!!

gbb

gbb Author

Hello,

It should not take that long to create a clone. Please make sure your server permissions allow to access your site folders. If the issue persists, please send us a private message through our Profile page with your site access details so we could check the issue.

Regards

aqpfmv

aqpfmv Purchased

No matter which options I use (even just a data backup), it fails with the following message:

Backup request error! Check site.

Any ideas?

gbb

gbb Author

Hello,

The problem could happen if the script is trying to add a large file (e.g. large media or database file) to the backup and it exceeds your host’s RAM memory limit.

If you would like us to check your install, please send us a private message with your WP dashboard login details and FTP server access.

Regards

have you consider to include amazon s3 option in a future? please let me know. thanks.

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