gbb

gbb supports this item

Supported

458 comments found.

Hey.. how many website can i use this plugin for.. ?

gbb

gbb Author

Hello, Regular License lets you use the plugin on one website (domain).

Is there a way to get support, i sent 2 emails without response

Don’t buy this product, support doesnt exist, i asked 2 times for support and i didn’t receive any support, now my support is expired

gbb

gbb Author

Hello, We apologize for not being able to respond to you before. We’ve just released a new version of the plugin, which is a major update. Please upgrade.

Dear Support,

The clone function doesn’t work for me. I have uploaded the backup file with the plugin but i received this message:

Error: Can’t identify archive file

Notice: Undefined property: stdClass::$stepProject in /www/htdocs/w014b6a3/homepage.de/wp-content/plugins/blogclone/library/Twig.php(1) : eval()’d code(1) : eval()’d code on line 260

Notice: Undefined index: settings in /www/htdocs/w014b6a3/homepage.de/wp-content/plugins/blogclone/library/Twig.php(1) : eval()’d code(1) : eval()’d code on line 260

Notice: Undefined index: file_name in /www/htdocs/w014b6a3//homepage.de/wp-content/plugins/blogclone/library/Twig.php(1) : eval()’d code(1) : eval()’d code on line 260

gbb

gbb Author

Hello, We apologize for not being able to respond to you before. We’ve just released a new version of the plugin, which is a major update. Please upgrade.

waiting for 3 days and not a single response. i will charge my money back.

gbb

gbb Author

Hello, We apologize for not being able to respond to you before. We’ve just released a new version of the plugin, which is a major update. Please upgrade.

Hi,

Can you plugin make backups for the entire multisite network websites? Also, will the plugin make a zip of both sql and ftp files?

I’m also interested if this plugin works on auto-pilot, making the backups without any human intervention. Just install it, make the settings and forget about it.

Thank you!

gbb

gbb Author

Hello, We’ve just released a new version of the plugin, which is a major update. Yes, the plugin can make backups of the entire multisite network. And it works completely on auto-pilot.

if there is any support?

gbb

gbb Author

Hello,

Technical support is available through email. Also, we will shortly introduce a support forum, once a new major update for the plugin is released.

Regards

NBAY

NBAY Purchased

Hey what the hell takes you so long to respond to support? I wrote you 2 different emails two days ago and still have not heard back from you. I paid good money for this product and just got around to finally installing it only to have it give me that same error message about not being able to recognize a file that I see many people here in this comments area have had this same problem.

NBAY

NBAY Purchased

I took the time to make you a video in order to speed up support and now here we are at the weekend and I’m still waiting!

NBAY

NBAY Purchased

This sh*t product needs to be removed from this website if you can not provide support for it!

gbb

gbb Author

Hello, We apologize for not responding to you correctly before. We’ve just released a new version of the plugin, which is a major update. Please upgrade.

how many domain could be backed up?

gbb

gbb Author

Regular License lets you use the plugin on one website (domain).

How do I move Post & Photos only from one site to another site different name

Anyone home

NO support Dont buy this Product… No reply to Emails sent

gbb

gbb Author

Hello, We’ve just released a new version of the plugin, which is a major update. Please upgrade. As for moving the Posts and Images, you need to create a Clone selecting “Store your data only” option, and then selecting Database and Uploads. Hope this helps.

Hello,

Question

1) Your plugin compatible with all plugins, is template

2) Does your plugin have the same functions as this plugins here? https://fr.wordpress.org/plugins/updraftplus/

Thank you

gbb

gbb Author

We apologize for not being able to respond to you earlier.

Hi,

1) Your plugin compatible with all plugins, is template

2) Does your plugin have the same functions as this plugins here? https://fr.wordpress.org/plugins/updraftplus/

3) Once you have installed the plugin Need to add a php code? for your plugin to work

4)It create a full backup with the database, can we download it on our computer

Thank you

gbb

gbb Author

Hello,

1) Yes, it is compatible with all plugins and themes

2) The options (storage sources) for storing the backups are different. Also, the referenced plugin only handles the backups, while the Backup & Clone Master also lets you to create clones (here, the process is different).

3) No, no need to add any php code. Just define settings for automatic backups, or click one button to create full backup at once and download it.

4) Yes.

Regards

Do not buy this plugin

The customer service of this plugin is very bad. I do not recommend buying this plugin.

GOOGLE API does not working anymore in this plugin

gbb

gbb Author

Hello, We’ve just released a new version of the plugin, which is a major update. Please upgrade.

My Item Purchase Code: is not working

gbb

gbb Author

Hello, Please contact us through the contact form on CC, or submit a ticket to our support team at http://support.backupclonemaster.com/

kjcheon

kjcheon Purchased

I sent you a support email. Please check it and reply…

kjcheon

kjcheon Purchased

Hi…I have not yet received your reply. Please help me out for your plug-in.

gbb

gbb Author

Hello, May be our responses get into your Spam folder? We have resent our response, and here it is also:

“If you are installing a clone to an empty domain (no files are there yet), you need to upload the clone files you got from the plugin to the domain folder through FTP. Then, you just open your domain URL in the browser, and it will automatically run the installer script.

If you need our help installing the clone, please provide the clone file, domain url, and ftp access data.”

You can also sign a support ticket to our team at: http://support.backupclonemaster.com/ Regards

kjcheon

kjcheon Purchased

I signed a support ticket and attached the files and gave the FTP access cridencials. Check please…

hnfbyr

hnfbyr Purchased

No support… and it doesn’t work properly.

The problem was not solved even though I had requested support on 16.11.2017. And I can not use the plugin.

gbb

gbb Author

Hello, We apologize for the issues you encountered with the plugin. However, we cannot locate your support request. Could you confirm how you contacted us?

Hello,

Question before purchase

1) Can we do a complete WordPress migration without bothering with SQL import / export scripts?

2) Can we move, migrate or clone a WordPress site between domains or accommodations without any break?

3) Can we do database and user creation in the installer using the cPanel API; or connect to cPanel directly from the installer?

4) Your plugin creates a package that contains extensions, themes, content, database and WordPress files in a single zip archive

5) Your plugin create pre-configured sites to save time. Rather than installing our favorite theme and extensions, set up a site and transform it into a Duplicator package. Once your pre-configured site is created, you can install it to infinity!

Thank you

gbb

gbb Author

Hello,

Thank you for your interest.

1) Yes 2) Yes 3) Yes 4) Yes 5) Not exactly the way you described. The plugin lets you create a complete clone, but in order for it to be installed and function properly, you need to provide the database details and the URL of the site where the clone is supposed to be installed. So you cannot create a pre-configured site and install it anywhere and as many times as you want. Hope it makes sense. Let us know if you have other questions.

Regards

kjcheon

kjcheon Purchased

Not a word at all from you till now even though I asked several times for the help. And I’d rather ask for the refund to envato than begging your support any more.

gbb

gbb Author

Hello, May be our responses get into your Spam folder? We have resent our response, and here it is also:

“If you are installing a clone to an empty domain (no files are there yet), you need to upload the clone files you got from the plugin to the domain folder through FTP. Then, you just open your domain URL in the browser, and it will automatically run the installer script.

If you need our help installing the clone, please provide the clone file, domain url, and ftp access data.”

You can also sign a support ticket to our team at: http://support.backupclonemaster.com/ Regards

Hi,

Question before buying?

We have installed wordpress in a subfolder, I finished my tests I would like to move Wordpress the root of our domain?

Possible with your plugin to do?

Question? Move Wordpress in its own directory but make it work from the root of your domain (example: Wordpress files in http://site.com/proprerdirectory but Wordpress website appearing at http://site.com/)

How to do with your plugin?

I wish you a very happy holiday season

Thank you

Is there a limit regarding the size of a website to be cloned?

by
by
by
by
by
by