I found the problem with (WordPress Awesome Import & Export Plugin – V 2.6) that I bought yesterday. At the beginning, it worked very well, I can upload the keywords like a thousand words but after that when I upload 200 keywords, it was interrupt by the system and then It didn’t work anymore. Would you please tell me, how to fix it or improve it or anything that can solve this problem.
I am not able to understand what you mean by keywords? Is this post_meta or some custom post. In case of timeout, you can increase the memory size in the our plugin settings page.
sorry no keywords but it category
It is tested with more than 10000 categories import and worked successfully. As you know, it worked with 1500 categories also so there might be some other issue.
Is it giving some error message or something else?
In case of issue, send me access details, I will check. Thanks
now my web have 8000 categories can import 100 item more than this loading can not Thanks
1.I import category 1500 No problem.
2.Now I up Memory size 2048 I import category 200 loading error
I have replied to your message
I just purchased your plugin but it doesn’t seem to be working properly.
I have a custom post type with custom fields/meta data, all created with the WP-Types Toolset plugins. When I try to import posts/data to this custom post type, I’m able to select the custom post type name but when I try to map the CSV data to my custom fields/meta data… the fields/meta data do not show up in the drop menus. I’m unable to select which custom fields/meta data the CSV data should be imported into.
What could be the problem?
You need to do atleast one dummy entry with all custom fields/meta fields saved to show the custom fields/meta data in map option. So create one entry and all custom meta fields in that. After this, it will appear in the map option
Dropdown Values of Custom User Meta Fields and Custom User Tags are not getting exported. Please suggest.
Fields are not showing in export option or their values are not getting exported? I hope You have checked that fields during export.
Let me know
User Meta Fields are showing up in the ‘Select User Meta options’ list, but the dropdown values appended to these Custom User Meta Fields/ Tags are not showing up in the export file upon being checked.
Simple example – Custom User Tag used: ‘Interests’; Values for this Tag – Reading, Cycling…In the Exported File, we could see column with title ‘Interests’, but does not mention the selected values (‘Reading’ or ‘Cycling’) as against respective User.
Similar is the case with dropdown values and checkboxes.
And thanks for quick response..
Please contact me via email using profile page. I will check it. Thanks
I have asked to provide access via email using profile page so that I can check.
Please provide that details. Thanks
Provided you with the access 2 days ago with all details. Pls. check your mailbox.
Just checked email, it was in spam. I am checking your point now. Thanks
Any update? Issue has been pending since long. Thanks.
I have replied on the same day that you have provided only url of website but no login details so I am not able to check that. Please check your email and send me access details (login details) so that I can check it.
Somehow we didn’t receive your email.
Anyway, link sent was a direct access temporary link, without requiring any login credentials. Resending the link, with validity for next 24 hours in your mailbox.
Thanks for your support. Issue sorted out.
Is this compatible with WP 4.8 and WooCommerce 3.09 ? (26 June 2017 ) ?
Last updated 17 March 2017 for: WP 3.6.1 compatibility, (WooCommerce version unspecified)
It is compatible to latest WP but we haven’t checked it with latest woocommerce version. There are quite number of changes in latest woocommerce so there may be some issue. It will take some time to
do the testing before I can update you regarding woocommerce.
Thank You for your prompt and candid reply! Keep me/us posted, Please
is it possible to import a csv users that contains custom fields ? Will this fields be created in wp database ?
Yes, user custom meta fields can be also imported/exported. Thanks
I need to import csv woocommerce user (with billing_adress…) but in your csv user file example i don’t see these standard woocomerce fields..
Once you create a default woocommerce user by entering the custom user meta fields, it will start automatically appearing there.
Will this plugin allow me to export Gravity Forms Entries? And will I be able to do this from the front end? Don’t mind using code. Thanks
It allows export of data from post tables etc so if gravity form saves data in wordpress post table then it will work.
It doesn’t allow frontend entries.
Hi, I would like to purchase the plugin but I have tried the demo with my test file and it says it skipped the 3 test rows I uploaded but with no error so I don’t know how to fix it.
Are you able to help?
The demo says “skip rows” because the same title posts exists on the server and in the settings, it is selected “skip row when same title exists”
please try with different title names and it will show rows added or you can also change setting to use update when same title exists.
Didn’t work. Tried to export pages, it choked and nothing downloaded, nothing saved in the files. jquery errors galore. Rubbish. I needed something to work right now, this was a waste of money. I’ll be asking for a refund.
Please provide me access details. We will check it now. If we are not able to resolve issue, we will provide immediate refund. Thanks
After an import for xls or csv, none of the ACF fields appear populated.
Can you pls advise
Have you mapped ACF fields also? or they are not showing in map during import. You can contact me via email using profile page, I will help.
I renew support today because I need your help to export and Import woocommerce categories :
1. I create woocommerce category and export via custom taxonomy
2. Itry to reimport and it doesn’t work as expected, no parent respect, no hierarchy, impossible to map
Is there a way to export woo category and Import please and how to do ?
It should work. You can contact usvia email using profile and send me access details of both websites with details. We will help you. Thanks
I bought the plugin because I need to export and import post with its featured image.
I followed the steps but the highlighted image is not imported, only the posts are imported. When exporting, I made sure to say “YES” in “Export Featured Image”. When I imported, I made sure that the marked “featured image” came out.
My linsense: f09e488b-2735-4027-99f5-b97cc06df29d
You are getting images url in export or not? Let me know. If yes, then try to put that URL in the browser to check whether that image are clearly visible in browser or not. Let me know this information so that I can help you further. Thanks
i have a website with 1600 articles and i have used your plugin to export them
when i import them in another website (using your plugin) it gives processing message and nothing happen
Plugin is tested with more than 10000 entries for shared hosting so no of article must not be issue. Can you provide me access details via email using profile page so that I can check. Thanks
We ran a Code Scanner through the Swift Security Plugin, located at: https://codecanyon.net/item/swift-security-bundle-hide-wordpress-firewall-code-scanner/10143693
As suggested by the Plugin Author, your plugin has following vulnerability:
Please rectify the above ASAP.
Suggest to also put up a word of thanks for the Expert Plugin author as well, for finding out the above vulnerability.
Last line missing from the error:
Thanks for scanning the plugin but I am not able to find code that plugin says. There is no “asp_sid” used in whole plugin. Can you let me know more details about that ? Thanks
Tried a few times to post below error, in continuation to above error log.
Hope it gets posted this time. The above would complete the error log.
Somehow, full error log is not being posted. Suggest to run Plugin vulnerability scan from your end.
As mentioned earlier:
I bought this plugin keeping in mind that it will be uploading all the posts automatically to WordPress. But the plugin stops working after uploading 450 to 500 posts, and I have to upload 15,000 posts. I also tried to upload it in parts of 1000, but still, it stops working at 450 to 500 posts. Please provide the solution.
You need to increase your server’s memory and execution time as it might be getting time out before it can process all data. Please ask your hosting support, they will do it. Thanks
I recently purchased your ‘Awesome Import & Export’ plugin and installed it on our Wordpress website (running 4.8.1).
At first glance the plugin seemed to work fine but when I clicked through the various menu options I noticed the ‘settings’ page not displaying anything: just an empty page.
Secondly, when I try an export it is does not seem to work either, from that point it freezes.
If you need information to take a look yourself I will be happy to supply you with the needed login credentials.
Many thanks in advance.
yes, please send me access details. Thanks
I will do that, but where to send them? Not paste here in the comment section obviously.
You can send it via email using my profile page. Thanks
So, downloaded this plugin and installed it. The import says fields need to be mapped, but I’m not prompted anywhere to map them. I don’t see any instructions on where to do the mapping.
Thanks for your message.
Let me explain steps for import.
1. You need to upload csv/excel/xml file and click on button upload.
2. After that, it shows your file fields and in dropdown, it shows the list of fields
to be mapped.
3. After mapping, press submit button. It will take some time to import. After that it will show you message.
If still anything not clear to you, please feel free to ask. Thanks
Are you able to do the import? Let me know if you have still any issue. Thanks
I never see the file fields in a dropdown, so, no, I was not able to do the import. I’m wondering if it’s an issue with Chrome.
Dear Sir or Madam,
while testing your plugin in noticed you simply changed the WP-Admin menu. This can be good if done right. Unfortunately, most plugins just hide the links, but still leave access to them when typing them in manually. This is the case on your test site.
I suggest you use a plugin like AAM (Advanced Access Manager) to prevent users installing plugins like some kind of FTP-plugin, so then illegally steal your software without buying. In AAM, you can restrict access to pages for a specific user. I highly suggest you do so.
Just a friendly tip.
Thanks for suggestion. Will do same. Thanks
Plugin compatible with qtranslate ?
We haven’t tested with qtranslate plugin. Our plugin simply import and export data from wordpress. Thanks
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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