I purchased your plugin in December and asked for your help but you never helped me, and your answer was of no help to me.
My project was urgent, and I had to use an alternative to complete my import and export.
I told you that custom post types are not showing up neither do their fields and am unable to complete my process.
Please give me a straight answer. If this plugin is not doing what it promised, I am going to ask for the refund. I purchased it to help me.
Please give me access. I will check and let you know. Thanks
Is there a chance to get this plugin to work?
I tried to import a custom post type along with taxonomies and fields.
I have chosen a post type, mapped the taxonomies and fields, clicked import … then the screen becomes a little brighter, the rotating icon apears and rotates and rotates and rotates.
I have a lot of post, nearly 1500.
How long does this take?
its 30 minutes know, i can not access my backend anymore.
can you give me access via my profile page. I will check it and let you know.
It´s not possible to login. So it is not possible to access
it even not possible to access the frontend!
You have informed that you have imported posts, right so it can’t affect user table in any case. You must be able to login.
Of course it can. When the starte job crashes the system. and this is what happened.
I stopped the jop via console.
The post where created, but not all.
I will check and write back
Can you allow posts with same name (but other ID or slug)?
Actually, I think, I can not import some posts, cause the post title is same.
These are a lot… about 200. Maybe this is what causes the crash
Yes, in setting there is option to skip/update in settings page. Please check settings.
Hello, form the Netherland, my english is not so good, i’ll hope you understand me;
Bought this plugin to import from excel, variable products (fashionshop) to WP / Woocommerce. However, I do not succeed. Is the plugin to be made for this? If so, how does it work? If not, what plugin do you reccomend. Thanks, Bob Wijnia
I try things on the site www.lacostepolo.nl
Yes, it can import variable product also. Please explain issue. I will check and let you know. Thanks
Tried and tried, with the little experience i have, i do not manage to import variable products. Which import settings do I need to use to import variable products? Is there a manual? Can i send you an Excel doc to verify that it is constructed properly? Thanks.
In documentation page of plugin, I have given all different format. You can download from there.
go to the bottom of page and download required files.
Will this import and export custom fields from users?
Yes, it import user meta also. Thanks
Thank you for the quick reply and yes was able to fix by installing a code in the config file.
I have a CSV file that I would like to import into woocommerce. Can you please explain me how to do this? I’ve tried some things but attributes aren’t importing and I can’t get hierarchical categories to import. Also I would like to know how to automatically create product attributes.
Maybe you can send me an example CSV file on how to import hierarchical taxonomies.
I’m trying to upload users, and I’m receiving this error “Sorry, this file type is not permitted for security reasons.” How can I fix?
issue is not in plugin, it’s in wordpress version 4.7.1
Please check this articles to resolve the issue.
How come when I download the Users/Roles and try uploading the same csv file all the tables are not visible in the import field? What I’m I doing wrong?
Sorry I am not able to understand what you mean by “all the tables are not visible”. Please explain.
After I upload the csv file for Users/Roles, I then have to map out the fields, not all the fields are being displayed in the drop-down menu. See pic here https://www.connectlocals.com/wp-content/uploads/2017/02/map1.gif
These are meta fields, that must be present before in the website you are importing. Please note that there is no function in wordpress to get meta fields . So we get this fields only once it is saved for a user. so atleast one user must have these fields present. Please check settings page also.
I can download all the meta fields using your plugin but I can’t upload? Can you elaborate on check settings page? Thank you
It means that the website in which you are trying to import that data must have also this meta fields already created. To create that meta field, you can do one dummy entry with all meta fields. This is required because wordpress don’t have any function to get meta fields. Once you do that, it will show in the list of meta fields.
I just bought this plugin and can not export import anything.
On the demo page the plugin is great, it works fine. The demo has a “woo-orders” and “menu” tab. I could not find my installation.
I also did not find on the dashboard the link to “file manager” displayed on the demo page
When I was importing the csv file to the new site I received a message similar to this “This file type is not allowed for security reasons.“
When I was exporting an xml file I found this “This page contains the following errors:
Error on line 3 at column 7: Entity ‘nbsp’ not defined
Below is a rendering of the page up to the first error. ”,
Am I doing something wrong?
Sorry my eng
I have replied to you on other thread with same question.
As I informed others also
Regarding xml, it contains nbsp as character so it is giving error. Thanks
Hi, good morning!
My version is 4.7.2
In xml, I just clicked export. As well, I can not understand this restriction on the character.
Just to try to understand: this plugin was not made to export character of the Portuguese language? Who uses the UTF-8 standard?
You still answered the 2 questions I asked in the previous post.
Woo-order and File Manager are displayed on the demo page but not in my install. Does this relate to my version 4.7.2?
It will better if you can give access to your website so I can check. By the time, I have received your message it was already late night here so couldn’t reply at that time.
Regarding your question
1. Problem is with some characters that xml generated is not properly formatted.
2. Wooorder and file manager is added in version 2.4 and it must be showing at your end. I need to check why not showing if you can provide access
3. Yes, plugin support UTF-8.
It’s take lots of efforts to develop a big plugin like this and negative review demoralize a lot. Please give me access, I will explain and make it work for you else you can ask for refund, I will immediately provide it.
I need an email to give you access.
It was not very good to do this on a public page.
My email is firstname.lastname@example.org. Please delete this email from reading this message.
I have sent you email, waiting for your reply. Thanks
Please, where can I find a documentation page, which teaches how to set up the plugin.
I need a documentation page like the one I find in all the plugins I already bought in codecanion. I just found an advertisement page (http://demo.digitaldreamstech.com/wp-awesome-import-export-documentation/) that explains nothing more than the wonderful features of this plugin.
I’ve been there for a whole day with this plugin I can not get anything.
Please let me know what else information you need, I will provide that details.
What I wanted was to import and export mainly data from my woocommerce in the old hosting to a new one.
My version on both hostings is 4-7-2
I disabled plugins, cache, etc. I read the article you mentioned (not anything related to “This file type is not allowed for security reasons.”). I still did.
In hostgator and mediatemple the plugin is not working for me.
Anyway thanks for your attention
A day of delay for each message.
And no developments.
First plugin that I regret buying.
In the meantime, I’m stuck in my business.
Envato, open your eyes to poor services
I have asked access details in Sunday Morning and was waiting for it till evening but I got reply very late. I was working on Sunday also to resolve your issue but didn’t got access details earlier.
I have send email now. Please send me access details asap.
I downloaded this plugin from the envato site on Friday.
The description says: version 2.5
But on my site is version 1.1.0
Why the download is sent in an old version?
I think this is reason that it is not working for you. I don’t know why on download you got such an old version. I have just download the folder again from here to check and it is version 2.5.1.
I have send the plugin with correct version again. Try with that once. Thanks
01. During “Users” export, whether I would be able to add custom fields created by using other plugin such as UserPro?
02. Whether I can re-order the fields to appear in CSV columns as required. For example, I want:
“serial number” as first column in CSV
“date of registration” as second column
“first name” as third column, an so on.
03. Export “Users” CSV from start registration date to end registration date, both dates inclusive.
2. For import, you can create import file in order and for export, it export in fixed order of columns.
3. not possible.
Thanks for your reply.
02 and 03 – Let me know if you can customize this and what will be the charges, if any?
the export does not work
see the photo http://pasteboard.co/K86EJ7MKU.png
Please send me access details. I will check. Its difficult to understand issue from image you have given.
You can try following things.
1. export other options like category or comment to know whether that exports or not.
2. Increase memory size using plugin settings
Let me know. Thanks
Excited to use your plugin so I don’t have to transfer 1300 blogs manually. I exported successfully from one site and am currently importing the same file to the new site with your plugin.
I hit the submit button and it has been loading (displaying a spinner) for over 40 min now. I just wanted to make sure this is normal.
How long does it usually take? Let me know if this is unusual and if you need any additional information to help me successfully complete this task.
Thanks in advance for your help!
You can check the post/pages of wordpress admin to know how much import has been completed. It takes time only when there are lots of images else it is pretty fast. In case of issue, I am here to help. Thanks
Awesome thanks for your help!
Hi, when I click the export button it’s still waiting and nothing happens. Please help.
Please send me access via profile page, I will check. Thanks
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