Hi, I have purchased your plug in and it works well except that when I go to a product with variations it displays only a blank page after the header, like there is nothing on that page… How can I fix this issue, since it is useless if the issue is presists?
Hey, this sounds like a PHP error. Can you check your debug log?
Yes, I have checked and pasted it into support ticket in your website.
Product variable images are loading very slow. Is there a way to speed this up?
Hey, have you got an example link?
Will this work with https://codecanyon.net/item/wooswatches-woocommerce-color-or-image-variation-swatches/7444039
Hey, it should do, but we also have out own swatches plugin with guaranteed compatibility!
I see it … is there anyway to have my thumbnails show on the left of the product image instead.. of underneath?
Downloaded the swatches plugin and they are not working together..
Odd! Have you got a link?
Also, yes, you can put the thumbnails on the side
I just opened a ticket and sent a link
OK, great. I’ll check it out.
never mind, got it sorted it
Does this create any conflict with TM Extra Product Options plugin? That’s our primary source for complex product page, and all options appears twice after installing this plugin. I tried deactivating but it’s not fixing. Please advise.
Also, the thumbnails are blurred in product gallery. how to remove the blur? thank you.
Hey, it shouldn’t affect anything to do with select options etc, it only modifies the images. See this regarding the image: https://iconicwp.com/docs/product-image-cropped-blurry/
Hey, change the width setting to 100%
Plugin returns error in the error_log for every website I tested it on, the error is this:
but it is for every page, every user visit on the website. Please check and fix that.
Hey, what version are you using?
I’m using the latest version of the plugin. I have tried it on 3 other websites I own, which are on 2 different servers, 1 of the sites have all the plugins including Woocommerce updated to the latest version and still the problem with the Array error only in the server error log presists, but it creates a new array error for every pageview, which I don’t think should be like that.
No, it definitely shouldn’t – however, I did fix this issue. Drop me a line at iconicwp.ticksy.com and I’ll send the update. Note that this isn’t an error – just an entry to the error log, but still shouldn’t be there
Just opened new ticket
Cool! Give me a min and I’ll send it over.
Just updated and everything works great now!
I have a little problem.
I use the plugin Woocommerce Page Builder for Visual Composer.
Unfortunately, your plugin does not work when WCPB is enabed. Just as if it was not turned on. Can You help me somehow?
I can indeed! If you drop me a ticket at iconicwp.ticksy.com, I’ll send you the latest version. You’re should then be able to use the [woothumbs-gallery] shortcode in a VC module
Thank you for the quick reply!
Hi, is it possible to increase the opacity of the product slider images (thumbnails) which are at the bottom of the main image, since they are too invisible before a user clicks or hovers on them?
Yep, you can do that with some custom CSS! If you share a link I can let you know what to use.
I opened a ticket on the site. Thanks
Great plugin One issue is the auto carousel will ‘pause on hover’ but doesn’t restart rotating when you move the mouse away. Often a page loads and the carousel never gets started because the mouse was hovering straight away. Is there a fix I can apply for this? Many thanks. (PS. It would be nice to have ‘pause on hover’ in the settings)
An Issue! :/ I’ve added an image per variation (standard variation image not gallery images) but the image doesn’t switch for any attribute on the frontend. The default product images remain. Is there anything I need to check to get this working?
Can you submit a ticket at iconicwp.ticksy.com with WP logins? I’ll take a look for you!
Hey there, is there a way of adding a video as one of the variation images? Like each variation would have a different video.
Hey, currently no, but it will be in the next update
Can your plugin be used at the category/archive results level?I’d like to use it to display thumbnails at the result layout. Is this possible?
I went ahead and purchased, but I’m having trouble getting it to play nice with product page builder I use. As an alternate solution, I tried using the shortcode method by adding [woothumbs-gallery] but that just renders the shortcode literally. Any suggestions?
Yes! Drop me a ticket at iconicwp.ticksy.com – I think you need the latest unreleased version.
I have bought the Woothumbs plugin from you before for another website (artfullish, an online art gallery) and it created some small errors on the site. It seemed the theme and the plugin were not 100% compatible.
I just tried installing Enhanced Catalog Images Plugin on a new website and it seems to completely break the product pages. The effect does not work and it duplicates all products.
I currently have the following plugins in my envato shopping cart:
- WooThumbs – Awesome Product Imagery
- WooCommerce Attribute Swatches
However I am not sure if I should continue with my purchases if the Theme and plugins are not compatible.
I have created a temporary user for you to check the website.
The ticket number is: #1064490
It does always depend on your theme, but I’m happy to look into issues and fix them where possible. Happy to refund if you’re not satisfied within 14 days of purchase!
Hello zoom hover did not work for me . Please check screenshot my seting, what is wrong please. version woothum 4.6.1 https://pl.vc/1ibo9y
Ticket opened: #1066767
Hey, someone will look into your ticket soon. Thanks for your patience!
Hi there was 2 days, no one reply me yet. But i fixed issue question:
1) What is template and detail number of line that i want to change icon “” become another icon. I mean hover will appear icon “” for zoom. I want to change. Give me detail direction file please.
2) When i make autoplay, when i keep mouse on picture for zoom , but pic did not stand. It always autoplay. How to fix this?
3) How do i make appear play/stop? Because i want to not autoplay, but when user want they can click play.
Please help. If there is no reply, i should apply refund, because my web is life now. Need work done.
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