Code

Reviews for WooSwatches - Woocommerce Color or Image Variation Swatches

168 Reviews

for Code Quality

nice plugin works as described. This is my second project using this plugin and will use it again.

WooMatrix

Author response

Hello anubhishah,

Thanks for your feedback. Much appreciated.

best regards

for Customer Support

I logged a support request 17 November (http://phppoet.freshdesk.com/support/tickets/2450). I received no response. I followed up on 21st November - no response.

It is now 18 days later, the status is 'being processed', zero acknowledgment, zero response, zero progress.

Terrible service

WooMatrix

Author response

Sorry but its been a month since we have changed our support channel from phppoet.freshdesk.com to https://codecanyon.net/user/woomatrix#contact

you should have used "contact author" button on https://codecanyon.net/item/wooswatches-woocommerce-color-or-image-variation-swatches/7444039/support for support. thats our official support channel . anyway , regarding your issue, your theme is overriding the plugin css. to fix just add this additional css into your theme's additional css section.


label.selectedswatch.wcvaround {
color: white !important;
}

for followup kindly contact us through https://codecanyon.net/user/woomatrix#contact

best regards

for Flexibility

I love it .

But I want you to improve on the validator.

:)

WooMatrix

Author response

appreciate your feedback. can you be more specific about the suggestion you gave ? its not clear.

best regards

for Customer Support

The plug-in seems to work OK but I can't seem to get support for a small fix which effects the product images. The support option woomatrix.zdesk.co does not work !! Can you tell me how I can get support please.

WooMatrix

Author response

Sorry for the inconvenience. Please either post your query here(publicly visible) or contact us here privately https://codecanyon.net/user/woomatrix#contact

You will get quick support.

best regards

for Other

nice product but support should be faster.

WooMatrix

Author response

Thanks for your feedback.

best regards

for Code Quality

It is good with swatches but not with alternative image

WooMatrix

Author response

what do you mean by alternative image ?

Really simple, this plugin do the job!

WooMatrix

Author response

Thanks for your feedback. Much appreciated.

for Customer Support

Great plugin with really awesome technical support. I had a couple of reasons to contact support as there were a couple of issues, and I received quick and helpful responses on both occasions. Keep up the great work!

WooMatrix

Author response

Thanks for your feedback. Much appreciated.

for Customer Support

did not get answer for my question.

WooMatrix

Author response

Sorry for the delay. Please check your ticket #2203. I have responded there.

best regards

for Customer Support

Unavailable options behavior does not work properly and Customer Support don't respond to the ticket.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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