This author's response time can be up to 2 business days.
Hello, the version of my plugin is 2.4.11:
products > attribute > add the options > “You do not have permission to change the terms of this taxonomy.”
How can I solve the problem?
thank you so much!
Looks like a permission related issue. Please check the privileges of your role or login using other roles like admin or shop manager.
hi , can you please respond to my thicket #2295 CSV data ? thanks
Any idea why this is happening? it just shows a dropdown box but nothing happens when I click on it. I don’t even want it to show up, only the swatches. https://snag.gy/gkPEuv.jpg
Most probably your theme is using a styling library for dropdowns that is making hidden dropdowns visible. please check your theme’s options panel.
Hi, does your plugin support the Bronx Theme by FuelThemes.net (http://bronx.fuelthemes.net/)? I am building this site and want to improve the options on the products, see this page as an example:
On this page I would want to keep the dropdowns as they are but the size option to be size pills that you can select. On some pages the colours to be colour swatches too. Will this all work OK? All my products have the product attributes setup and they are variable or simple products. Does this support both?
1. does your plugin support the Bronx Theme by FuelThemes.net ?
Yes it should work fine.
2. On this page I would want to keep the dropdowns as they are but the size option to be size pills that you can select.On some pages the colours to be colour swatches too.
yes you can.
3. All my products have the product attributes setup and they are variable or simple products. Does this support both?
Swatches can only be setup on variation products. simple products do not have variations so you can’t setup color/image swatches upon them.
I opened a ticket 9 days ago, still unresolved? Please reply to ticket 2291
please check your ticket.
Does plugin have option to add a small check box to swatches? When you click on swatch a small check box below it also gets checked.
Setup: Swatch/color and below it next to name of color a small check box that gets ticked when you select color.
Sorry, Plugin does not have this feature.
Hi, is it possible to display swatches on the shop overview, but not on the actual single product view?
yes. you can.
you will just need to rename variable.php file to variable2.php (or some other name).
Support ticket #2300 Tool tip and hover image not working could you please respond it been a week now
Please check your ticket.
There is any reason that i can check why doesn t change the image when o click different colour? i already have follow the docuentation
what happens if you deactivate our plugin and test with default dropdowns ? does image change with default dropdowns ?
if image does not change with default dropdowns then there is something else which is causing this.First make sure you have setup images for each variation into variations tab. if still not working It could be due to your theme or third party plugins. Change your theme to default twenty-twelve theme and test weather problem persists or not . if it is working with default theme then its a conflict created by theme.contact theme author in that case.
In case Issue still persists deactivate all plugins except woocommerce and and see if issue is resolved or not. if resolved activate other plugins each one by one to find the conflicting one . Once you find the conflict plugin , ask its author for more help.
Let me know if issue only appears when you activate our plugin.
i found the reason have to be selected the default woocommerce gallery image …but in this way i have horrible gallery …does make sense?
By default plugin does not have such issue. Most probably theme is causing it. Please change your theme to default twenty twelve like theme and see if problem exists or not.
I have seen such issue in past and in every case , cause of issue was inside theme.
now i set default gallery image on my personal themes and works…great! but the problem still because i need use a bases gallery or do u have something different because the view now is not really nice
which theme do you use ?
I am not sure if the plugin is capable to do this. I am having this following scenario
I have attributes as sizes and colors.. sizes have different pricing. I want to change the picture according to the user selects a color.. but if i wanna implement it without plugin i have to make all possible variations and change picture is so many variations like, if i have 4 colors and 4 sizes i have to make 16 variations in order to change the picture with selection. My question is is the plugin able to simplify this buy just adding a color swatch or something and change the main product image without making a lot of variations ?
You don’t need to create 16 variation for 4 colors and 4 sizes , you just need to create 4 variation like 1. blue color, any size 2. green color, any size, 3. white color , any size and 4. red color , any size.
you don’t need to create separate variation for each size unless you want to use different image for different size.
I tried to make, the sizes have different price.. when i make any size green and leave the price section blank then it doesnt change the product image
if all size of respective color has different price then there is no way other then creating separate variation for each size. you will need to upload same variation image to all size. This is how it works.
My contact email is “170121804#qq.com”
It can be fixed with css tweak. Can you please open a support ticket with one product url on which issue is visible ? http://support.woomatrix.com
i will look into it asap.
I cannot open a new ticket at the url you provided, always saying
“Captcha verification failed, try again!”
Can you send me an email directly please?
contact me using this form.
The color swatches on my site do not show up on “Brand” pages but work perfectly on category and single products. IDK what is causing this but it happens on default theme as well. Please advise asap! I have a ticket open on this issue #2324.
Please check your ticket. I have responded.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $10
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work