WooMatrix

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912 comments found.

W_D_A

W_D_A Purchased

Hello, the version of my plugin is 2.4.11: products > attribute > add the options > “You do not have permission to change the terms of this taxonomy.” How can I solve the problem? it’s urgent thank you so much!

Looks like a permission related issue. Please check the privileges of your role or login using other roles like admin or shop manager.

best regards

hi , can you please respond to my thicket #2295 CSV data ? thanks

answered.

best regards

Any idea why this is happening? it just shows a dropdown box but nothing happens when I click on it. I don’t even want it to show up, only the swatches. https://snag.gy/gkPEuv.jpg

Most probably your theme is using a styling library for dropdowns that is making hidden dropdowns visible. please check your theme’s options panel.

Hi, does your plugin support the Bronx Theme by FuelThemes.net (http://bronx.fuelthemes.net/)? I am building this site and want to improve the options on the products, see this page as an example:

https://www.divestyle.co.uk/shop/product/otter-hd-commercial-armour-skin-drysuit/

On this page I would want to keep the dropdowns as they are but the size option to be size pills that you can select. On some pages the colours to be colour swatches too. Will this all work OK? All my products have the product attributes setup and they are variable or simple products. Does this support both?

1. does your plugin support the Bronx Theme by FuelThemes.net ?

Yes it should work fine.

2. On this page I would want to keep the dropdowns as they are but the size option to be size pills that you can select.On some pages the colours to be colour swatches too.

yes you can.

3. All my products have the product attributes setup and they are variable or simple products. Does this support both?

Swatches can only be setup on variation products. simple products do not have variations so you can’t setup color/image swatches upon them.

best regards

rogueweb

rogueweb Purchased

I opened a ticket 9 days ago, still unresolved? Please reply to ticket 2291

Hello rogueweb,

please check your ticket.

best regards

Does plugin have option to add a small check box to swatches? When you click on swatch a small check box below it also gets checked.

Setup: Swatch/color and below it next to name of color a small check box that gets ticked when you select color.

Sorry, Plugin does not have this feature.

best regards

Hi, is it possible to display swatches on the shop overview, but not on the actual single product view?

yes. you can.

you will just need to rename variable.php file to variable2.php (or some other name).

best regards

Support ticket #2300 Tool tip and hover image not working could you please respond it been a week now

Hello ozsnowman,

Please check your ticket.

best regards

There is any reason that i can check why doesn t change the image when o click different colour? i already have follow the docuentation

now i set default gallery image on my personal themes and works…great! but the problem still because i need use a bases gallery or do u have something different because the view now is not really nice

which theme do you use ?

thebigshop

I am not sure if the plugin is capable to do this. I am having this following scenario

I have attributes as sizes and colors.. sizes have different pricing. I want to change the picture according to the user selects a color.. but if i wanna implement it without plugin i have to make all possible variations and change picture is so many variations like, if i have 4 colors and 4 sizes i have to make 16 variations in order to change the picture with selection. My question is is the plugin able to simplify this buy just adding a color swatch or something and change the main product image without making a lot of variations ?

You don’t need to create 16 variation for 4 colors and 4 sizes , you just need to create 4 variation like 1. blue color, any size 2. green color, any size, 3. white color , any size and 4. red color , any size.

you don’t need to create separate variation for each size unless you want to use different image for different size.

best regards

I tried to make, the sizes have different price.. when i make any size green and leave the price section blank then it doesnt change the product image

if all size of respective color has different price then there is no way other then creating separate variation for each size. you will need to upload same variation image to all size. This is how it works.

CityTuan

CityTuan Purchased

Hi Sir,

Can you help me customize the code please? https://www.ladyhour.com/images/wooswatches.jpg

My contact email is “170121804#qq.com” Thanks, Billy

It can be fixed with css tweak. Can you please open a support ticket with one product url on which issue is visible ? http://support.woomatrix.com

i will look into it asap.

best regards

CityTuan

CityTuan Purchased

I cannot open a new ticket at the url you provided, always saying “Captcha verification failed, try again!”

Can you send me an email directly please?

contact me using this form.

https://codecanyon.net/user/woomatrix#contact

best regards

rogueweb

rogueweb Purchased

The color swatches on my site do not show up on “Brand” pages but work perfectly on category and single products. IDK what is causing this but it happens on default theme as well. Please advise asap! I have a ticket open on this issue #2324.

Hello rogueweb,

Please check your ticket. I have responded.

best regards

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