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40 comments found.

hey guys, is there going to be an update any time soon?

Do you have any issue with the plugin at the moment?

Hi Just wondering if you have options to stop redirecting to ebay after purchase. I want to upload the products but want my customers to order on my website only. Cheers .

We do not have an option like that in the plugin but you might get this if you deactivate the plugin after importing the product.

Hello, are there any updates for this plugin and when was the last time it was updated please?

Hi, do you have any issues with the plugin. Why do you request an update?

Hello, yes, it looks like the word press updates are not compatible with the plugin and is been a while since it was launched and no updates have been announced, any updates?

can you have both plugins installed woo amazon and woo ebay together

Unfortunately they will not work together. But you can use WooAffiliates: https://codecanyon.net/item/wooaffiliates-wordpress-plugin/14026593

Also, if an eBay item is removed or listing expires, what happens to the item I imported, will it be deleted automatically or do I have to do it myself?

After the cron runs, the product will automatically moved to the trash.


I have two questions:

1. I already own WooZone and I don’t use the cart. Can I use both plugins without any problems? Is there an advantage to buy WooAffiliates if I would own WooZone and WooEbay?

2. Will ebay also get Remote Images like WooZone?

1. Unfortunately you can not use WooZone and WooEbay at the same time.
2. Unfortunately no. Only WooZone has this feature.

hello why italian thesaurus not run?

Hello, please open a support ticket in our support center ( http://support.aa-team.com/ ) so we can take a better look at your issue.

Knowledge Base   Official Support

I sent a ticket to you 9 days ago but you don t bother to answer me at all? Is paid support not free!

This author’s response time can be up to 10 business days.

Sorry I sent you 12 days ago the first ticket but you don t bother to answer to Envato, so why you should answer to a simple customer like me! I am truly disappointed!

I would like to know exactly when you answer to my tickets? Thanks.

hey, did CSV Import can import an ebay PRODUCT ID list?


hey, did you have an options to import without product description?

Unfortunately no.


cpozzer Purchased

Hi, i am setting up the site with your plugin + theme, but the boxes on main page dont show the price, as there is to much text. Any fix?

Hello, please open a support ticket in our support center ( http://support.aa-team.com/ ) so we can take a better look at your issue.

Knowledge Base   Official Support

I opened up a ticket that i have issues with this plugin since i bought it !! Ticket was created 2 day’s ago.

I got a reply that it will be sent to another department, I checked again if there were new messages only to find out i couldnt find the open ticket any longer. I checked on closed tickets and saw that someone closed my ticket without a fix or reply !!!!!!!!!

http://support.aa-team.com/ticket/19687 http://prntscr.com/d6d3zp

When i import the products all go straight to error on import and it’s not importing anything! PLEASE FIX :(

That ticket was a duplicate. Your ticket is actually: http://support.aa-team.com/ticket/19688

Hallo, I’ve buy this plugin but I cannot download it becaus my antivirus tell me there isa malaware….

That is a false positive. You might be using Avast. Deactivate your antivirus and download the plugin after that.

Can I use this plugin in a site where there is Woozone Amazon plugin? i don’t use chart, but simple link to amazon

It should work, if you are not using the cart.

Hi, I would like to buy this plugin but I have some questions, the first is relating to the CSV import option. The image in the product details shows a list box, is the CSV file automatically loaded? Also, does the CSV file need anything more than auction item numbers? If so, please can you show a image of a sample CSV file. Regarding auction photo sizes, if I buy the plugin would you tell me how to set the plugin up so that it downloads the full sized image (always) for use on item pages?

I’m sure this is a quick and easy task for the developer, it is involves string replacement before continuing with the downloading of images.

As you suggest a hiring a programmer am I safe to presume the code is not encrypted?

Yes, the code is not encrypted.

Thank you for your response.

Hi. When clicking on the product link which takes you to ebay, I can’t see any reference to my campaign ID in the URL. How do I know if the links are being tracked correctly?

Hello, please open a support ticket in our support center ( http://support.aa-team.com/ ) so we can discuss more there.

Knowledge Base   Official Support

Please can you tell me how “Geo Targeting” works? I ask as I’m a UK based user and upon importing a UK item and clicking on the “Buy Product” button I’m taken to ebay.com using the ebay.com affiliate link. Surely geo targeting should send a user to their countries ebay top level domain with the correct affiliate code/link?

I hope this is a set up issue otherwise it’s a serious case of false advertisement and makes the plugin almost useless if ones intentions are to target users from all countries. It almost restricts one to one particular country, I don’t know anyone who would purchase a UK item on ebay.com, they would change the URL to .co.uk. I can of course set the plugin to send all products links to ebay.co.uk but how many USA users will purchase from .co.uk?

eBay even advises against this for two reasons, 1:

“you will not get credit for new users.”

and 2:

” if you direct a user to their local site, they are more likely to make a purchase than if you send them to eBay.com.”

Like I said, I really hope this is a set up issue…

Hello, please open a support ticket on http://support.aa-team.com with all the details so we can look into your issue and see what’s wrong with the ip country locator. Thank you.


Due to the holiday season I have only just had the time to check your response and open a ticket, maybe it was a blessing as I have since found another four problems, two of which relate to the importation (or rather not) of items.

I really hope these issues can be fixed because as of now the plugin isn’t usable.

I would like to create a dropshipping site with different products imported from different Ebay shops:
1) Is it possible to use your plugin to import products without Woocommerce but only formatting them in a simple page as a list with image and short description + link to Ebay to buy them?
2) when importing products with Insane importer, choosing e.g. “all categories” am I able to import all products of the same Ebay shop in a unique download?
3) can I create different pages, each for each shop?
4) can I see a report of my Ebay fees from the plugin dashboard?
Thank you.

Hi kkri,
1. This plugin will only work with WooCommerce.
2. That will only allow you to search through All the categories but you can not search by shop.
3. Not sure what what you mean by this. In WooCommerce there is only one shop but you can have multiple categories.
4. Unfortunately no since that data is not available in the API.

Best regards
Knowledge Base   Official Support

Thanks for your answers.


tntkik Purchased

Has anyone actually experienced WooeBay cronjob process as successful. Did it go through the expired products and move them to the trash? I really like to know as I have tried both versions of crontab, wordpress side and server side with no success.

Where will I find DevID, AppID, CertID to insert into the plugin?

You will need to create and eBay Affiliate account.

hi there,

i’ve just bought the plugin but there should be something wrong with it, as it cannot be installed.

recently, i recognized that you’ve mentioned you cannot use ebay plug-in with woozone. would you please make me understand, why exactly we’re experiencing this problem and how to overcome this?

another qurstion, i i’ll by wooaffiliates, your comprehensive plugin- instead of woozone and wooebay, will i be able to mange them all? is there option for disabling the redirection just like in woozone?

thank you in advance.

Hi sarafinchardonnay,
We will need to take a look and see why you have this issue on your website. support.aa-team.com

Best regards

Hi, Thank you for your response. I’ve already submitted a ticket on this issue on your website with the details, and I’ll be waiting hear from you soon.

Thank you.

Hi, I’m wondering whether there is any update on my issue.