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92 comments found.

yauser

yauser Purchased

Hello,

I recently detected that the ‘scroll in’ feature of the plugin works, but moving around in the product image does not move around in the zoomed area. Instead, it just seems to increase just a random part of the detailed view:

https://shop.roadmapstores.com/shop/clothing-shoes-and-jewelry/adidas-neo-kids-cf-ilation-mid-k-basketball-shoes/

Is there a way to fix this? Custom css or the like?

As I see you are using small size images for your products where the container is of large size so images are stretching out to fit in box. That is one reason why it doesn’t work properly for your products. If you try to upload a large size image for any product then it should work smoothly.

Another conflict I see is with ‘common.js’ file from Advanced Woo Search plugin but would be able to test deeply only once I have a product with large size images.

Thanks!

yauser

yauser Purchased

Hi, I have deactivated the ‘Advanced Woo Search’ plugin, but it did not help. Regarding the image size of the product, I do not decide manually which one to use. Images are remotely imported and set and not saved on my server. Sometimes it sets a very large size like here:

https://shop.roadmapstores.com/shop/home-and-kitchen/heating-cooling-and-air-quality/household-fans/pedestal-fans/tools-and-home-improvement/knorr-granulated-bouillon-beef-35-3-oz

I also detected that with a former 3.x version of Woo it worked well. But after next updates sometimes even scrolling freezed and any zooming did not work anymore. And recently it seems only to have problems moving the area around. Within WooCommerce settings, Single Product Image is set to 600×380. This image size always gets imported. Manually change image size is not possible because there are 50K products in the shop with almost 300K image files in the library. Maybe it gets better with upcoming Woo 3.3.

If you see this image is not large in size: https://images-na.ssl-images-amazon.com/images/I/41-5BD2tsjL.jpg but trying to fit in a large container. It looks large to you but in actual its stretched with CSS.
yauser

yauser Purchased

Ok, I got it. But this means even good news to me, or am I wrong? If css is stretching the image (which I actually do not want) the problem should be able to be solved via custom css code. If you agree I’ll ask my theme provider to give me some custom css code for that. Please let me know what you think. Thanks.

I can fix the another conflict but still need large sie images for zoomifier to work well. It’s not only for my plugin but should be a case for all the zoom plugins. Thanks!

yauser

yauser Purchased

I have contacted support of the theme author for this issue. This was the reply:

Yes, WooCommerce contain code to make product image 100%. To undo that code go to the Appearance > Customize > Custom CSS and paste the code given below:

.single.woocommerce div.product div.images img { width: auto; }

Now my question is: If WooCommerce makes product image 100% then the formerly given image must have been a large one. After I have saved custom css code from the theme author it does not appear anymore large but instead automated downsized to the settings within WooCommerce for the single product image, which is 600×380:

https://shop.roadmapstores.com/shop/home-and-kitchen/heating-cooling-and-air-quality/household-fans/pedestal-fans/tools-and-home-improvement/knorr-granulated-bouillon-beef-35-3-oz

I know that we can show the original size of images with CSS but it doesn’t mean that the already uploaded images must be larger than current size. I don’t know how to explain it but if you just try with a demo large size image for any one product and then check zoomifier there then you will see what I mean. It should work fine for that product. Thanks!

Greetings, I just bought and installed your Zoomifier plugin, but it’s not taking effect on my website (Woocommerce + Buddypress). I do have it activated & enabled and still it’s just showing the fallback woocommerce product gallery. Have any tips on trying to get this to work?

Hi there, thanks for purchasing my plugin.

I would be happy to help you. For this I would require your website admin access, FTP details and any one product page url where I see the issue. You can email me these details on wpinstinct@gmail.com. its midnight here now so will check it by tomorrow. Please double check all the details before you share with me so that I don’t need to wait you for stating work tomorrow.

Thanks, WP Instinct Team

I downloaded the the zip file. I went into my site and tried to up load it and this is what it said: Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Purchase code: 4351e9ff-55fa-41c2-baa8-7d3613b9b5df

Can you please help?

Hi there,

Thanks for purchasing my plugin. I would be happy to assist you.

You have to extract/unzip the downloaded archive file first and then find another zip file within extracted directory. Try installing this and let me know if you still face any issue.

Thanks, WP Instinct Team

Hello,

i have problem with your plugin. Please look at this:

http://www.kohout-net.cz/x/cadenza/obchod/saty-aurela/

There is problem with: 1- arrows. not clickable 2- problem with moved zoomContainer and space on top.

please i check the css but, not find the probelm.

Thanx for your help.

Jan

Hi there,

Thanks for purchasing my plugin. I would be happy to help you. I am going to check your provided URL now and get back to you shortly.

Thanks, WP Instinct Team

1. Arrows not clickable: Please add this CSS rule in your current theme’s style.css file or somewhere in admin where you are allowed to add custom CSS:

body.woo-zoomifier #motopress-main.main-holder .content-holder {
    z-index:unset;
}

2. Problem with moved zoomContainer and space on top: I don’t see such an issue on product page. It may be a case while you are logged in as a user/admin so confirm if same page loads fine while you are not logged in and then share admin login details with me on my Email ID wpinstinct@gmail.com and I will check it further.

Thanks!

Hello, pre-sales question:

is it possible to move gallery slider to left position ( then slider is vertical )?

Regards Greg

Hi there, thanks for showing interest in my plugin.

I owe another plugin which comes with vertical gallery and you can find its demo on this URL: http://wc.wpinstinct.com/product/woo-vertical-zoomifier-demo/

However it doesn’t come with a slider for vertical gallery but adjusts all thumbnails to fit against the height of main image as you see it demo too. This plugin is not available on CodeCanyon so contact me on my Email ID wpinstinct@gmail.com if you are interested to purchase this plugin.

Thanks, WP Instinct Team

Hello, This plugin doesnt work.. I guess it is because I don’t need the Woo Commerce plugin. Can you refund me the amount I have paid this morning ? 41166658-ad64-428c-bcec-dbe234286e81

Hi there,

This plugin is a sub extension of WooCommerce so wouldn’t work without WooComerce. You can request a refund through this URL: https://codecanyon.net/refund_requests/new

Thanks, WP Instinct Team

my site is www.recoolhair.com, when I installed this plugin, now the product picture are very big in desktop, and the border I change to 1, but in th product page, still show 4px.

Hi there,

Thanks for purchasing my plugin. I would be happy to help you.

Please share your website admin details with me so that I can see the issue and fix it.

Thanks, WP Instinct Team

I solved it myself, thanks

Great! Let me know if you need my assistance anywhere. I would be happy to help you. Also if you like my plugin then please leave 5 star ratings for it. Thanks!

Hi ... love the plugin … but, can you look at the INNER zoom we have setup on the following page (note the whole store is NOT live).

The ZOOM (on all products) is not working well … actually, not zooming much. THANKS!

https://katherinecosmetics.com/product/k-sport-wow-stick-spf-20/

Great. Thank you!

Last question …. got all of the photos on this same product page upgraded so that the zoom works …. wondering if you can offer any advice on this plugin conflict btwn 2 …. IF you load page, and then click on the SWATCH THUMBNAILS (dif plugin), all works will with corresponding image … HOWEVER … if you click on the MAIN IMAGE THUMBNAIL in the SLIDER …. AFTER you have clicked on a SWATCH … the SLIDER THUMBNAIL won’t return you to that image, but all of the other slider thumbnails WILL return you to their respective image … it is only the main image that has this issue (hopefully that made sense).

As I see this product https://katherinecosmetics.com/product/k-sport-wow-stick-spf-20/ doesn’ exist anymore so not sure where do I need to check for this issue. Please provide me a product page URL where my plugin runs and also tell me that where I can find the SWATCH THUMBNAILS button so I can help you for this conflict. Thanks!

Pre-sale question Hello, I want to ask you, if your plugin does work with product with variations like color etc. I have a plugin for color swatch, it changes the image of product by the selected color. Please, look here – https://www.elegantisimo.cz/obchod/velka-kabelka-s-pruhovym-vzorem-tapple-h17138/ Thank you very much!

Hi there,

Thanks for showing interest in my plugin. I have made it compatible with few of the swatch plugins but didn’t get a chance to test with your’s one. You can purchase it and in case if it doesn’t work then I can try to help you. Still doesn’t work, I would be happy to refund you in worst case.

Thanks, WP Instinct Team

Hello,

I see many things in your support, except how to make it work. I am replacing it with another slider. Deactivated the other slider. Activated this one and nothing. Product pages do not load.

I see the new tab in Woo, I have it activated with the check box.

But if there is more that I am supposed to do to make it work I wouldn’t know as there is nothing in the documentation about implementation on a WP WOO website. Or is it just supposed to work when I install plugin.

Feel free to turn off any sliders.

Website: SouthwesternEquine.com/wp-admin

U: Zoomify1 P: wyveN(Q2Gcg(J3dfbr7t^ux8

Any help appreciated. :)

Tom Amon

Hi Tom,

Thanks for purchasng my plugin. I would be happy to help you.

Please change your admin login details because current details are visible publically to everyone which is not good for security reasons. Then please email me your website’s FTP and Admin details on wpinstinct@gmail.com so that I can troubleshot for the reason and fix it.

Thanks, WP Instinct Team

Hi -

When you mouse over the SHOP menu in our store, it has a WIDE DROPDOWN menu that pops out. When on a PRODUCT page (see URL below) the ZOOMIFIER and menu conflict—when mousing over image with Zoom.

I can’t figure out the Z-INDEX to fix this. Any help with CSS code?

https://katherinecosmetics.com/natural-eye-shadow-palette/

Thank in advance.

LOVE the Zoomifier!!! Looks really great on site!!

Hi there,

Thanks for purchasing my plugin. I would be happy to help you. Please add following CSS somewhere in your website’s custom CSS rules and let me know how it goes:

body .wrapper,
body .wrapper .drop_down .second,
body .wrapper nav.main_menu,
body .wrapper .container {
    z-index:unset;
}

body .wrapper header.fixed {
    z-index:9999;
}

Also if you love my plugin and support, please leave 5 star ratings for it.

Thanks, WP Instinct Team

Beyond FANTASTIC! Thank you, thank you, thank you! ... couldn’t figure it out for the life of me. HA! .... So appreciated. And truly LOVE the plugin and zoom effects. Really enhances the store! Thank you!

Please don’t forgot to leave 5 star rating on CodeCanyon. Thank you!

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