I can’t log into Support. Wholesale Pricing is being taxed. There’s no password reset on your Support page. Please help.
Can I have hidden products/categories that can only be seen after logging is as wholesaler?
I left a support ticket with the no rush option, but hoping to have some answers as soon as possible so I can launch the customers website.
Wholesale pricing does not show when logged in as a wholesale user. I disabled all other plugins to no avail. We are using variable products with a Wordpress theme called Divi. Latest versions of everything.
Any idea what it might be?
You prompt assistance would be greatly appreciated.
This comment is currently being reviewed.
Hi, Did you leave us a support ticket at http://support.codeden.co.uk?
Also have you checked which versions of WordPress and WooCommerce the plugin is supported with?
Hello, as I said in my comment, I already opened a ticket but there was no response from you.
TICKET ID: CDS-979
Ticket created on 01-12-2016 at 17:15
Thanks, we will get a member of our team to check this out.
Ok, I’m still waiting, but it seems incredible that after buying the plugin and having spent 10 days, you have not given me any response through the support. We are waiting for your response in order to open the woocommerce store.
Incredible, I’ve been waiting for three months to get a support response. If they do not return the money, I will be forced to report them to the courts by scam.
As far as we can see your ticket has been responded too. The plugin has only been tested with the versions stated on the plugin page.
As mentioned, you have a newer version which is NOT supported yet.
We are looking at getting this resolved.
Three months to give me the same answer again?
Are you kidding me?
I’m going to give you a solution, give me back the money and delete this plugin from the Codecanyon page. I have already contacted them so that they have knowledge of their way of giving support.
Well maybe next time, check the compatible versions before purchasing and hoping that it works.
Okay, since you do not want to give me a solution and you do not want to give me back the money, I’ll have no choice but to report you. I will not rest until you remove this plugin and it does not happen to other people. It can not be that you have a plugin that does not work, and I can not be compatible with the latest version of Woocommerce, because since you published the latest version Woocommerce published 16 versions, from which I deduce that if after almost a year
Your last report of changes: v2.1.6 – 05/21/2016
Woocommerce Change log since your last update.
= 2.6.14 – 2017-02-02 =
= 2.6.13 – 2017-01-18 =
= 2.6.12 – 2017-01-12 =
= 2.6.11 – 2016-12-22 =
= 2.6.10 – 2016-12-22 =
= 2.6.9 – 2016-12-07 =
= 2.6.8 – 2016-11-10 =
= 2.6.7 – 2016-10-26 =
= 2.6.6 – 2016-10-20 =
= 2.6.5 – 2016-10-19 =
= 2.6.4 – 2016-07-26 =
= 2.6.3 – 2016-07-19 =
= 2.6.2 – 2016-06-30 =
= 2.6.1 – 2016-06-16 =
= 2.6.0 – 2016-06-14 =
= 2.5.5 – 2016-03-11 =
We haven’t heard back from you as of yet?
Will support woocommerce.2.6.4 version?
It hasnt been tested yet, but it should work fine!
I bought woocommerce wholesale bundle and i heve a problem, Please read this comment and help me to fix it “urgent”
I have left a support ticket. The plugin shows wrong prices with different tax classes. If you use standard, no problem. In reduced tax class the plugin displays wrong price. Please respond due to the urgency. Thanks
With this plugin, can you also set different shipping costs and options for wholesale clients?
Unfortunately not! Just the prices of the products.
Hi there, using Wordpress 4.7.2 & Woocommerce 2.6.9 the site is now so slow it’s unusable. I have narrowed it down to this plugin, when I deactivate it, the site loads fine. Can you please take a look at this?
I found out it’s because your site is down, and your plugin calls for data from there, so I’ve had to edit parts of the plugin to prevent this.
Thanks for the heads up! I am working on this now.
Quick pre-sale question… can I have 2 (or more) levels of wholesale prices?
We want to use our webshop to sell our product to consumers, stores and wholesalers..
and.. can I display the (regular) consumer price with tax and the wholesale prices without?
You can have as many levels of wholesale pricing as you want Just create a new role for each.
The option to show / hide tax is also available
then I guess we can give it a try
Plugin v. 2.2.0 with Woocommerce 2.6.14 not work at variable product. Prices not show. Only simple product is OK. What now?
The problem was in the theme. Now works fine. Sorry for panic. :O)
Hey, Glad you got it sorted.
This plugin is great.. I really love it
I do have a few remarks/questions tho..
1. I can’t seem to get the minimum order count message to work.. it sticks to the english standard version and doesn’t display my beautiful dutch sentence
2. in the EU it is mandatory to display the retail price including VAT but in wholesale mode it excludes the tax now from the RRP.. this is a small detail.. but it would be nice if it worked
Can I use this plugin to show different prices in the product description to different user roles? I need to create a price for CUSTOMERS, a discounted price for DROPSHIPPERS and a more discounted price for WHOLESALERS (for the same products)
Yes you certainly can! Just setup each one of those as a new role, and you can assign different prices to each one.
Thanks! just to make sure (because I found out another plugin I bought only showed the discounted price on CART and not on the product description):
– Person “A” which is unregistered, will see price US$100 on the product page
– Person “B” with role DROPSHIP,will see price US$50 on the product page
– Person “C” with role WHOLESALE,will see price US$30 on the product page.
Is that correct?
That is 100% correct
Hi there. Does your plugin work with Woocommerce 3.0? I’m having problems with it not applying the correct prices to wholesale and wondering if that would be the problem?
Yes i can confirm it works.
Since updating to 3.0 the cart is not calculating the correct price. eg if a product is RRP: $25.95 Wholesale price is $18.17 but when you get to the cart, the price shows $23.59???
We are just releasing a fix for this. There was a deprecated function that needed to be replaced.
Hi, quick question your chage log states:
v2.2.2 – 07/04/2017
- Removed deprecated function woocommerce_price, replaced with wp_price
- Fixed cart item line totals not calculating correctly
- Added future options for registration process
- Tested and compatible with WordPress 4.7.3 and WooCommerce 3.0.1
We are also being prompted to udpate on our website but the latest version available for download is 2.2.1 will you upload the new version updates that match your change-log here soon?
Hi Sorry, let me clarify, the changelog notes states that v2.2.2 is available and we are also being prompted to udpate on our website but when we download the files we get v2.2.1 - Will you be uploading the new version soon so we can update?
Its currently getting processed by envato. It should be available within a day or 2.
I sent you a support ticket more than a week ago, I have this error on WP dashboard http://prntscr.com/exsl22 can you answer me please?
Have you upgraded to the latest version?
Can you post a ticket here: http://support.codeden.co.uk with your login details, and we will get it sorted for you.
Purchased and downloaded, but the plugin files are not included in the download file.
Can you please refund, I need something now that works. Thanks
As far as we can see the plugin file is there, and working correctly. You need to upload the zip you download from codecanyon.
Hello, Is there an admin demo?
Hello, I have pre-sale question. We have multiple user roles. And for each role, we need enter specific price for product. Is this possible with your plugin? Thanks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
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