Customer support really insufficient and features different from examples.
That isn't true. We have answered all your questions. And Live Demo shows the plugin exactly how it is in real. There is no point for us to fool our customers. You are angry because you thought the plugin adds the "Shipping Zones" function which it doesn't since it's a built-in WooCommerce thing, and we never claimed the opposite. Shipping Zones don't work in your WooCommerce installation for some reason. We aren't responsible for any issues which are not caused by the plugin. You are obviously a newbie in the WooCommerce world and now you are trying to turn your ignorance into an our problem with this 1-star review.
Very confusing as to the plugins capabilities and it's recommendations. Don't even need it.
You giving this 1-star review because I declined your refund request. You were asking about a refund because you misread plugin features. You also didn't check fully-functional Live Demo before purchase which is the ultimate answer to what plugin can and can't do.
And by the way, the fact you don't need the plugin does not mean bad customer support. I always glad to help to sane people.