hellodev

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255 comments found.

eddieneg

eddieneg Purchased

Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/tummelier/public_html/wp-includes/class-wp-hook.php on line 298

Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 262144 bytes) in /home/tummelier/public_html/wp-includes/load.php on line 677

This plugin is just a headache

NunoAreias

NunoAreias Author Team

Hello eddieneg,

First of all our apologies for the recent issues. The update to WooCommerce 3.x has not been as smooth as we all desired. But we are working on fixing every issue that comes up.

Can you tell me in which screen does that happen?

Best regards.

eddieneg

eddieneg Purchased

It happens when I try to add a new product on woocommerce and thus not letting me enter a new product. It goes away when I deactivate your plugin.

NunoAreias

NunoAreias Author Team

Hello Eddieneg,

Our apologies for the issue, WooCommerce changes is causing unexpected memory problems with code that was previously working without any issue.

Can you please send us an email at nuno.areias@hellodev.us with ftp and backoffice access so that we can fix your issues directly and patch it for a future version? Please also tell the problems you are experiencing in the email.

We will fix this ASAP.

Best regards.

Hi, I want to temporary disable a warehouse, could you add this feature please?

Thanks

NunoAreias

NunoAreias Author Team

Hello temcocontrols,

Can you please elaborate in what you envision that feature to do?

Thank you.

Best regards.

We have a warehouse, we want to delete it for now but we will need to add it again after a period of time, so we prefer to disable it instead of deleting and recreating it again.

I’m having similar issues to user eddieneg on our V3 staging site with the warehouses plugin enabled. There are php memory issues on archive, category and product pages. When I disable the plugin the issues are no longer there. We are using our own code to pull in stock levels from the plugin and display them on the archive and product pages. This code however appears to be working fine and stock levels are being displayed correctly even with the memory errors.

NunoAreias

NunoAreias Author Team

Hello gordferguson,

Is the plugin causing any error on its original form for you?

Please send us an email @ nuno.areias@hellodev.us with access to your site and more details regarding the issues you are experiencing, so that we can help you.

Best regards.

Yes, when I remove the custom code from functions.php I still have the same issues with the warehouse plugin activated. Product and category pages don’t load correctly, they either timeout with a PHP memory error or the footer doesn’t load correctly. With the plugin disabled pages load fine. I’ll send you an email.

NunoAreias

NunoAreias Author Team

Please do Gordferguson,

We will send you the code to fix your problems.

Thank you.

Best regards.

mourino

mourino Purchased

I want to temporary disable a warehouse, I can not add product, the page goes blank and I can not change outlets to assign to different stores When are they going to correct those things so we can use this plugin?

NunoAreias

NunoAreias Author Team

Hello mourino,

First of all our apologies for the issues that you are experiencing.

Can you please send us via email access to your website and details regarding the issues you are experiencing so that we can patch it for you before the new release?

Best regards.

I noticed some issue in this plugin, if I created more than warehouse exclusive for the same country, the plugin always choose the first one even if I changed the priority setting.

NunoAreias

NunoAreias Author Team

You are correct temcocontrols,

That feature did not take into account that possibility.

Once we have this recent issues fixed in our new release we will work on that.

Thank you so very much for the report.

Best regards.

Hello, once the order is confirmed, does Woocommerce automatically sends an email to the warehouse? We got several warehouses (let’s say distributors..) i don’t want this email to be sent to each and every warehouse. Is it possible to choose which warehouse will receive the email after purchase?

NunoAreias

NunoAreias Author Team

Hello vsalazar87,

You can setup our plugin in order for the warehouses used for the order to receive the email. I believe that’s what you need.

Best regards.

iGadgets

iGadgets Purchased

Hi, im having the same issue when try to add new product get error 505 and when disable plugin works all ok

NunoAreias

NunoAreias Author Team

Hello iGadgets,

It is an issue with our latest release that we can patch for you while the new release is not ready for launch.

Please send us via email at nuno.areias@hellodev.us the login and ftp details and we will patch it for you.

Our apologies for the inconvenience.

Best regards.

Hello, can you use this plugin to have separate shipping methods per warehouse and calculate shipping from multiple warehouses on one order?

NunoAreias

NunoAreias Author Team

Hello cerebro420,

Right now that is not possible unfortunately. But we will take that suggestion into account.

Thank you so very much.

Best regards.

Hi I try to use import function. I kept the warehouse column title of same as warehouse name, but comes with error “no valid warehouse slugs were provided!”.

NunoAreias

NunoAreias Author Team

Hello again,

Thank you for the details, can you send via email your purchase code and ftp and backoffice access to your site?

This way we can investigate and fix any issue that might be causing that. Having the same name as the slug can be the problem.

Best regards.

Hi, I have solve the issue by correct the stock name. Thanks a lot.

NunoAreias

NunoAreias Author Team

If you experience any further issues please don’t hesitate in contacting us.

Thank you.

Best regards.

colourst

colourst Purchased

Hi,

When updated the plugin to latest version 1.6.2.2 the the List of warehouses and Stock log are gone. Do you have procedure on how to update the plugin so that the list of warehouses and stock log are not gone?

Thank you

NunoAreias

NunoAreias Author Team

Hello Colourst,

That never happened colourst. Please send us email @ nuno.areias@hellodev.us with details and we will fix that for you.

My apologies for the inconvenience.

Best regards.

colourst

colourst Purchased

Okay email sent. Thanks

Hello,

I am getting 2 errors that are impacting the warehouse choices from getting shown.

Notice: total_stock was called incorrectly. Product properties should not be accessed directly. Notice: id was called incorrectly. Product properties should not be accessed directly. Both of these errors are being shown after the 3.x update on woocommerce. Is this something you have seen and are working on?

Thanks

NunoAreias

NunoAreias Author Team

Hello brad,

Since you also sent an email regarding this I will answer here:

Those are warnings triggered by the new version of WooCommerce that does not affect in any way the features or performance of the plugin and your site.

The problem is that WooCommerce in this new release created new functions that are not compatible with older versions of WooCommerce, and using them directly would cause problems with users of WooCommerce 2.6.x.

This of course has a solution, and in our next release we will address those warnings.

Best regards.

Thank you for the reply. Just wanted to be sure things were fine. Great plugin, well worth the purchase.

NunoAreias

NunoAreias Author Team

Thank you so much for the kind words brad.

And thank you for the report, it helps us to identify problems we previously missed.

Best regards.

Hello , is there a way to get a sales report with the warehouse information on it? If no what could be the customfield to add the value?

NunoAreias

NunoAreias Author Team

Hello arkhame-web,

Right now it is not possible no, the closer we have is a stock log.

But it is a very interesting suggestion, we will consider it thank you.

Best regards.

izzati

izzati Purchased

Hi Hellodev

We are doing online business in our own country only, Malaysia. We have different warehouse at different state which is Petaling Jaya and Kuala Lumpur. For Frontend orders warehouse selection method, we choose Warehouse per country.

Inside a warehouse where we can choose Countries (more than one) Is it possible for us to remove the list of countries and add our own (custom state)? If possible, where can we change this list because could not found in the plugin file.

NunoAreias

NunoAreias Author Team

Hello izzati,

Right now it is only possible to select a list of countries to attribute to a warehouse, states or cities are not currently possible.

Multiple warehouses can be selected on the warehouse page by selecting and clicking the Add Country button.

Best regards.

NunoAreias

NunoAreias Author Team

Regarding changing the list of available countries. That is not possible.

Best regards.

Hi.

17 – Developer notes in the docs says you can use get_post_meta($post_id, “_warehouse_1”, true); to grab warehouse stock. This returns zero and I’ve looked at the postmeta fields in the database and everything is 0. Products are showing up as not in stock even though the products are showing stock on the edit products page. Is this a known bug or is there any idea on how to fix it?

NunoAreias

NunoAreias Author Team

Hello flippedprojects,

Is there anything we can help you with?

Best regards.

Thank you very much for such a nice plugin… I am using this plugin from Last 2 months its perfect for me ..i am using this with POS actuality attention ….But i need Answers for some Questions 1) Can we get Stock report More Deeply ..Some Good features ? In how many days you will release? 2) Can we get Entry of Purchase orders (Mean if i am going to buy new stock items i will be able to update my existing stock with vendor name and purchased date ) This is most important for maintaining stock otherwise its very difficult to enter stock quantity directly one by one ….Please let me know if there any plugin that support for this issue…or within how many days you will release?

NunoAreias

NunoAreias Author Team

Hello designnown,

Regarding your questions:

1) We are working on adding more features with every release, can you tell me which features would help you?

2) Purchase orders is something that will be implemented in the future, there’s no release date for it yet though.

And regarding your issues,

Our plugin should be fully compatible with the new WooCommerce version.

Can you send us an email @ nuno.areias@hellodev.us explaining the issues you are experiencing?

Best regards.

Hi sir, When i updated Woocommerce latest version …i am facing one issue…By using POS with cash on delivery option stock deducted automatically but if We select Chip & Pin option stock didn’t deducted… Please Help me ASAP

NunoAreias

NunoAreias Author Team

Hello,

It must be related to the order status associated with that payment method, vs the order status that triggers the stock removal.

Best regards.

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