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I’ve just been testing my currency converter. When I change a currency, I get this page:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache/2.4.27 (Unix) Server at www.circinn-studio.com Port 80
Thanks for the purchase!
We would need to debug this issue. Usually such things are caused by plugin conflicts. Please try deactivating all plugins, except for my plugin and WooCommerce and switching to one of the WordPress base themes (Twenty Sixteen for example). If the problem disappears, you can try reactivating everything one by one (or by groups, it’s faster), until the problem reoccurs again.
The whole point is to see where the conflict actually happens and whether we can actually do something about it.
Please let me know.
It appears to be a conflict with WooCommerce Sales Countdown. I want both for my store, though. Please advise.
Unfortunately, I don’t provide support for this compatibility, sorry It seems that you will have to choose one of them.
If this makes my plugin unusable for you, please keep in mind that you can apply for a refund and keep using the other plugin.
Hi I was trying to install the plugin but get this warning Warning: session_start(): user session functions not defined in /wp-content/plugins/woocommerce-multi-currency-store/includes/class-wmcs-common-init.php on line 72 Fatal error: session_start(): Failed to initialize storage module
This is not my plugin Please ask the plugin author or purchase my plugin, so that you will not have such issues in the future
Very sorry about this, I actually bookmarked your product but my client purchased another product here. No offense intended and once again I wish the best of luck for you.
Sure thing! Keep my plugin in mind for future use!
Hello, I have a pre sales question,
The points and rewards will work with multiple currencies?
Please let me know
No, I’m afraid these won’t be compatible, I’m sorry.
Okay, and please let me know if the plugin is compatible and works with this plugin:
I want to make sure before purchasing this plugin.
Waiting for your response,
I’m afraid the same answer applies here – the only compatible plugins are listed in the description, I do not provide support for other plugins compatibility.
Hi, my site is using your plugin, the url – https://www.alpha-deals.com/ and the plugin does not seem to work properly with page caching from ‘SG Optimizer’ plugin. I saw that on the plugin description mentions
‘Currency switching with cache plugins support.’
I wanted to ask what version of the plugin this support was added, because the version we have right now is 1.7 does not seem to work properly.
Thank you for your time,
In order to receive support, please use the Envato account that was used to purchase the plugin. It’s also best to contact me directly using contact form in my user profile – https://codecanyon.net/user/dev49net (located on the right hand side).
How can I automatically update converted prices in less than 24 hours, I would like the live exchange rates to be updated every 2 or 3 hours, since I´m using Bitcoin and the prices are changing every hour…
I’m sorry, but it’s not possible at this point. Only 24 hours interval is available. Please keep in mind that these are free services used for exchange rates update. If you started to update it more frequently, they could detect it as a service abuse and ban your server. 24 hours was the most logical interval to make it practical for users and not abusive for these free exchange rates API services. It is also the interval that is used by most banks when the announce new exchange rates every day.
I’ve spotted a few bugs, hope you can have a look at it:
- Currency decimal setting: if I switch to a currency with 0 decimals in the frontend, in the backend the WP Overnight PDF Invoices plugin shows all invoices (in all currencies) with no decimals. It looks like some general decimal setting is adjusted, which also affects othr plugins?
- If in the frontend I select a different currency and I add a manual order in the backend, then the order is in the currency selected in the frontend. Despite having the correct currency selected on the right in the manual order form in the backend
- When I select the option ‘Reports in base currency’, about 20% of month revenue disappears in the home dashboard. No idea why, all orders are in the shops base currency (EUR). Any ideas?
Sorry for the delay! Thanks for the purchase.
Hmm, regarding the first issue – I’m afraid I do not support compatibility with the plugin you’ve mentioned.
The 2nd issue – is something that needs to be investigated and sounds like a bug. I will get to it ASAP and let you know.
3rd issue – when you enable this option, only orders created since this option has been activated will be taken into account – this feature is not backwards-compatible with orders placed prior to having this feature activated.
1. Well you’ve fixed an issue before that caused this plugin to malfunction The decimals is probably affecting all plugins, because a general setting is changed for the decimals?
2. OK, thanks
3. Yes, I know. But when I just check this option, the revenue in the dashboard drops about 20%. So something happens to previous orders when this is checked.
And a FEATURE REQUEST: It would be very nice if automatic converted prices could be rounded (for example to .95). Now you get all a lot of ‘strange’ prices after the decimal. Other currency plugins already have it
1. I’m not sure what is happening there, I will need to look into it. I’ll let you know, along with point number 2.
3. This must be because 20% of the orders is not taken into account when showing the report – which is because this feature was not active when this 20% of orders were being placed
Regarding the feature request: sure, I may take it into consideration
1. I am not able to test it, since it is a premium plugin which I don’t have. Could you set me up an admin account? I will take a look at what’s going on there. Please send me login details using contact form in my profile page – https://codecanyon.net/user/dev49netPlease do not post them here – comments are public.
2. I am not able to reproduce this issue. I switch currency to EUR on the frontend, I go to admin dashboard, I create an order in USD (base currency) and everything works as expected – order is in USD.
This plugin is adding ”?c=04007ae3e449” to the end of my URL.
I have tested this by deactivating and reactivating this plug in and I’m 100% sure that it’s because of it.
This looks really ugly and was hoping that you had a solution to this.
The additional query string is only used when you have page caching support enabled. The appended parameter solution is the same one that WooCommerce uses for Geolocation with page caching, take a look – https://woocommerce.wordpress.com/2015/07/02/making-geolocation-static-cache-friendly-in-2-4/
WooCommerce adds ?v=XXXXX parameter, and my plugin adds ?c=XXXXX parameter.
When pages are cached, PHP basically does not run. So based on the URL, a caching plugin loads a statically saved HTML file of the page. The problem is that each product can have different prices/currencies under the same URL. That’s why URLs need to be differentiated, so the additional parameter must be added.
If you are using a cache plugin, such as W3TC, this parameter is necessary in order to use multi-currency functionality. For multi currency sites, the typical cache plugin rule “same URL = same content” does not apply, so the URLs need to be differentiated. I decided to go with WooCommerce AJAX geolocation feature, since it was already tested and proven to be working.
If you are not using cache plugin, then you have probably activated this feature in my plugin by accident. Please go to my plugin’s settings Advanced section and deactivate “Currency switching with page caching support” feature.
Hello good day,
I bought the plugin yesterday, but it really was not what I needed. Is it possible to return the money? I really do not require this plugins.
I appreciate your collaboration.
Hmm, I don’t see that you purchased the plugin… Are you using correct Envato account to post this comment?
Hello, I’m using this plugin for two currencies (let’s say EUR and USD), and I’m trying to deactivate another plugin’s feature if the currency selected is one of them (say USD).
I’m wondering how can I access the currently active session on the customer’s end so I can go about in doing that? Is there a call that will allow me to find out the active currency?
Thank you for the purchase!
If you are using plugin to provide alternative prices for user’s reference AND for checkout, it is pretty simple. Just use native WooCommerce function – https://docs.woocommerce.com/wc-apidocs/function-get_woocommerce_currency.html
It will return user’s active currency code.
I’m actually trying to disable the addition of a random number (that will make it easier to process bank transfer transaction) when the customer’s current session is not on the base currency. The native WooCommerce function wouldn’t work since it will always return the base WooCommerce currency, right? That’s why I’m wondering if it’s possible to check the state of the customer’s current session to determine whether the random number should be added or not. I hope my question is clearer now
Hi Daniel, I tried the function and it seems to be working. Just to confirm, the get_woocommerce_currency function returns the active currency on the customer’s end, whether it by customer’s selection or the geolocation, yes?
Exactly! It will always return active currency, but only if you use alternative currencies for checkout as well. If you use alternative currencies just for user’s reference (and keep payments in base currency), this function will return always base currency. But it is not the case for you, because you do not use the plugin to convert prices just for user’s reference. So all is good for you, you can continue using this WooCommerce function
Hi. I want to programatically display details from WooCommerce on the home page. Can I use the normal WooCommerce calls with this plugin, to retrieve the price in the correct currency when GeoIP is enabled?
$productId = 164;
$product = wc_get_product( $productId );
Will get_price_html() return the correct currency from the IP address?
Thanks for the comment!
get_price() WooCommerce methods will return the price that user currently would see for the product (in user’s active currency). So the answer is yes, if geolocation is enabled and user has been geolocated and his currency has been set according to his location, the price methods and functions of WooCommerce will return values in user’s active currency.
Hi, I think that I might have a problem from the last Woocommerce update 3.2.0.
As you can see on this link: https://drive.google.com/file/d/0BwfIi750AiNTckFBNHh6a0R6Z00/view?usp=sharing
It seems that the Tax of 20% do not apply on the currency CAD (Which is not my Woocommerce main currency). Thing is that for this product I have set no Tax. That means that the price I type is the one people paid until now.
I will do some plugin settings and conflict checking, but if you find any information, please let me know.
Thanks for the report. I’m still researching changes made in WC 3.2. Please give me couple more days. The next update of my plugin will be 100% compatible with WC 3.2.
Sorry for the inconvenience.
Can we hide Currency code in Widget?
Yes, it is possible. Once you are a valid license holder (purchase the plugin on CodeCanyon), I will give you instructions on how to do it!
i want to add two USD currency i want to use this for another purpose please tell me how i can add duplicate currency in this plugin
I’m sorry, I’m afraid this won’t be possible with this plugin.
one more question can we change currency code?
I want to use two currencies with same code like USD
No, this is not possible using this plugin.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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