Dev49net

Dev49net supports this item

Supported

This author's response time can be up to 2 business days.

531 comments found.

This comment is currently being reviewed.

Hi there,

Hmm, that’s interesting! In order to find out what’s going on, I would need to take a look at your admin panel. Could you set me up an admin account? Please send me login details using contact form in my profile page – https://codecanyon.net/user/dev49net
Please do not post them here – comments are public.

It is possible that my licensing server is blocking request form your server for some reason. I will need to diagnose this from your server.

Kind regards,
Daniel Wroblewski

Hi, can you tell why sometimes an order from a country I’ve setup to be Eur fall back to the USD since I have not enabled the widget to let the user choose the currency? It’s random, the plugin is working sometimes, sometimes it’s not. I’ve tried with and without the static cache option on the advanced tab. Thanks

Hi there,

Thanks for the purchase!

So sorry, for the delay, I must have missed your comment. So so sorry about that!

Could you set me up an admin account? I will take a look at your plugins and configuration. Please send me login details using contact form in my profile page – https://codecanyon.net/user/dev49net
Please do not post them here – comments are public.

Please also send me links to couple of orders where you feel the currency has been assigned wrongly.

Kind regards,
Daniel Wroblewski

baspoppe

baspoppe Purchased

Hi there,

At some point in the last few days my client noticed their webshop becoming very slow (loading in over a minute and a half). I found out this was caused by the Ultimate Currency Suite plugin, as it turned back to normal after deactivating the plugin. I cannot seem to find out what causes the plugin to slow down the webshop, so I would appreciate your help. The URL is https://www.cafe-analog.nl/en/webshop/. As you can imagine, the plugin is currently deactivated, so please let me know what you need from me to figure this out.

In the apache logs I find two issues, that do not disappear after deactivating the plugin and that might not be related, but I’m not sure. These are the error messages: Tue Jan 02 22:13:32.595573 2018 pid 29888:tid 139624890464000 AH01071: Got error ’,\\regular_price\\ message: PHP Warning: Error while sending QUERY packet. PID=18511 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 7864352 bytes) in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1370\n’, referer: http://yandex.ru/clck/jsredir?from=yandex.ru%3Bsearch%3Bweb%3B%3B&text=&etext=1654.4i-ojDMN2t1m3SIFACH3TDI8pMyLRaJZYhX6wwJBERoQiPfsNFDDj0Pj9DgPBIAf.b725418c9470993650c51c2c655eaa13dd8f613a&uuid=&state=_BLhILn4SxNIvvL0W45KSic66uCIg23qh8iRG98qeIXmeppkgUc0YMkOSpatjLUqgxH-XWLwn-g&data=UlNrNmk5WktYejY4cHFySjRXSWhXRnhodFlUYnNSeExXZER3bWZsVUkyVGJodWtla2UxcVRCSzJCSTBKZEFhd3M3b3Z6R2RvWmNEU2x5S3lYY0N1dUxicHVwRmdUaU92R0daektxam8yR0J3T0wzTWdSV01aaS13YURoX194bl8&b64e=2&sign=914dacbd7c44c40042123127b2f78391&keyno=0&cst=AiuY0DBWFJ7IXge4WdYJQYuwSQLovbTT344fqIlGR9XG5krMjuLyRlT8nAH25bPdu7zwOjXpGkSECccNWhjDONAOwI4pDBF-IgspOMTZXOPl-WSgRv_Lz3IV01NZVrHZyXLUnDBkBOxpku282OuZPA&ref=orjY4mGPRjk5boDnW0uvlrrd71vZw9kp5uQozpMtKCWuAUzT58TqAWDPIibCoKsYwzGWuOXQxbXcS6s9RqHOvOiJqEuxqrQoGp1e-JGgtOeIwk5rUC7Jb3UnUljEaTfF&l10n=ru&cts=1514927506367&mc=2.11016822905

proxy_fcgi:error [client 88.81.49.100:62554] AH01071: Got error '2690\\ message: PHP Warning:  Error while sending QUERY packet. PID=18511 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: WordPress databasefout Got a packet bigger than 'max_allowed_packet' bytes bij query UPDATE `wp_options` SET `option_value` = '{\\version\\ message: PHP Warning:  Error while sending QUERY packet. PID=18511 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: WordPress databasefout Got a packet bigger than 'max_allowed_packet' bytes bij query UPDATE `wp_options` SET `option_value` = '{\\version\\ message: PHP Warning:  Error while sending QUERY packet. PID=18511 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: WordPress databasefout Got a packet bigger than 'max_allowed_packet' bytes bij query UPDATE `wp_options` SET `option_value` = '{\\version\\ message: PHP Warning:  Error while sending QUERY packet. PID=18511 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: WordPress databasefout Got a packet bigger than 'max_allowed_packet' bytes bij query UPDATE `wp_options` SET `option_value` = '{\\version\\ message: PHP Warning:  Error while sending QUERY packet. PID=18511 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: WordPress databasefout Got a packet bigger than 'max_allowed_packet' bytes bij query UPDATE `wp_options` SET `option_value` = '{\\version\\ message: PHP Warning:  Error while sending QUERY packet. PID=18511 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: WordPress databasefout Got a packet bigger than 'max_allowed_packet' bytes bij query UPDATE `wp_options` SET `option_value` = '{\\version\\

I hope you can help. Thanks.

Bas

Hi there,

Thanks for the purchase!

Thank you for the insight. I am aware that this issue occurs sometimes, but just like you – I was never able to track it. But I think it always leads to having one problematic product. You had this item in deleted products, but I know of a case where the problematic item was on a regular sale.

I would love to solve this one, but I was never able to – it has been reported 2 or 3 times. Still I am not able to provide a bulletproof solution for that. Hopefully we will be able to find a solution to this really soon.

It’s difficult to understand what’s going on, as the error suggests saving wp_options – my plugin never does that. The messages in the log are totally not related to what my plugin does, the error log must be the aftermath of what has been happening before the log occurred.

Kind regards,
Daniel Wroblewski

baspoppe

baspoppe Purchased

Hi Daniel,

It seems the problem has returned. Interestingly enough, the error message that I stopped getting after deleting products, has returned. It still might be unrelated though. This is the error message I get:

Thu Jan 04 11:29:48.129631 2018 pid 15775:tid 139625066546944 AH01071: Got error ‘ID=22918 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: WordPress database error Got a packet bigger than ‘max_allowed_packet’ bytes for query UPDATE `wp_options` SET `option_value` = ‘{\\version\\ message: PHP Warning: Error while sending QUERY packet. PID=22918 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\nPHP message: WordPress database error Got a packet bigger than ‘max_allowed_packet’ bytes for query UPDATE `wp_options` SET `option_value` = ‘{\\version\\ message: PHP Warning: Error while sending QUERY packet. PID=22918 in /home/alleskid/domains/cafe-analog.nl/public_html/wp-includes/wp-db.php on line 1931\n’, referer: https://www.cafe-analog.nl/en/product/hanko-or-inkan-stone-stamp/

Best regards,

Bas

Oh, that’s not good :( I don’t know how we could debug it – is there a chance you could delete (to thrash) like 90% of your products? If it works, then keep undeleting them until you find the problematic product.

Please keep in mind that if you feel it slows you down or requires more actions on your side that you would have expected, you can always apply for a refund for the plugin – https://codecanyon.net/refund_requests/new

Kind regards,
Daniel Wroblewski

Hi,

I would like to show custom pricing for a few countries and not use exchange rate. I exported all my products as a CSV file. The country specific pricing fields got exported as meta data. I then changed the pricing manually for those countries and imported the file back. However, the prices did not get changed manually. How do I ensure that these fields get exported and then imported properly?

Thanks in advance, Priyanka

Hi there,

Thanks for the purchase! Sorry for the delay with the response.

What tool you are using for export and import? There is no integration between my plugin and such import/export plugins, so it may not work out of the box.

Kind regards,
Daniel Wroblewski

Hi Daniel,

I am using the default import-export tool that comes with Woocommerce installation. How do you suggest I go about changing the prices of products for only one/two countries?

Regards,
Priyanka

Okay, I see that WooCommerce import/export tool can be extended with additional fields as well. I will try to have it added to next plugin release. However, it might take approx. 2-3 weeks to be released. Would that be acceptable?

Kind regards,
Daniel Wroblewski

podol1

podol1 Purchased

Hello! Help me pls. What is a code to insert currency swither in some special places in the template???

Hi there,

Thanks for the purchase!

Hmm, I’m not sure what you mean by special placed in the template… But I believe you could try with a shortcode – http://dev49.net/res/woocommerce-ultimate-multi-currency-suite/documentation/displaying_currency_switcher/index.html#using-shortcode

or PHP function – http://dev49.net/res/woocommerce-ultimate-multi-currency-suite/documentation/displaying_currency_switcher/index.html#using-php

Please let me know if that was helpful.

Kind regards,
Daniel Wroblewski

flyhead

flyhead Purchased

Hi, we are having a hard time in search of a discount plugin and/or a loyalty reward plugin that works with this currency plugin. Any suggestions?

Hi there,

Unfortunately, I do not support any of such plugins :( You are free to try some out, but I cannot guarantee compatibility on that field. Only native WooCommerce discount coupon codes are supported. Adding additional plugins that modify money-related stuff is very difficult to maintain on my side, so I decided not to pursue it.

Kind regards,
Daniel Wroblewski

hching722

hching722 Purchased

I am having a bit of trouble installing the plugin. Typically, I just upload the .zip file, click on the Install Now button, then the plugin is installed and ready for me to activate.

I upload the ‘codecanyon-11997014-woocommerce-ultimate-multi-currency-suite.zip’ file. Then I clicked on ‘Install Now’.

I see the following:

Installing Plugin from uploaded file: codecanyon-11997014-woocommerce-ultimate-multi-currency-suite.zip

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin installation failed.

Return to Plugin Installer

Can you please tell me what I’m doing wrong? When I downloaded the file, I chose the ‘All files & documentation’ option.

Thank you for your assistance.

Hi,

Thanks for the purchase!

Please go to Downloads section in your CodeCanyon account ( http://codecanyon.net/downloads ) and next to my plugin click Download and choose Installable WordPress file only. This is the file you should be installing.

I wish this was the default file to be downloaded, but for some reason Envato/CodeCanyon decided otherwise :/ If it was up to me, the Installable WordPress file would be the default file to be downloaded.

Please let me know if that helped.

Kind regards,
Daniel Wroblewski

hching722

hching722 Purchased

Thanks very much! I was able to install it using the installable zip file. I wasn’t able to activate it because my PHP version is a bit outdated (5.4.16 instead of 5.5 or higher), but that’s my issue. I’ll get that updated, then see if I can activate it.

Thanks for the quick response!

Hi there,

Thanks for the info!

Please have it updated to at least 5.6 (7.0 or later recommended). 5.5 support will be dropped soon as well.

Kind regards,
Daniel Wroblewski

Hello

I have pre-sales question. We purchased your other currency convert plugin, which is working great for us. We are a Canadian company but half the products we sell come from US suppliers. We have setup our base currency in USD and then using your all in one currency converter, we will convert using Geolocation to the customers local currency. All this works great!

Now the issue we have ran into is when we want use the plugin to collect payment in multiple currencies. For our business it is just better for us to collect currency from Canadian customers in CAD and US customers in USD. I should also mention we are using a dynamic pricing plugin to adjust quantity pricing based on quanties purchased. Your currency converter plugin has no issues with this dynamic pricing plugin, only until we activate the payment in multiple currencies option. When this setting is activated the dynamic discounts are not applied. This wouldn’t be an issue if all payments were made by credit card. But we do offer PO as a payment option since some purchases can be tens of thousands.

So we are wondering if this ultimate currency plugin would behave differently. How is this different from the currency converter plugin? Since this is converting at the product, is it possible it would behave better than just converting the cart values.

Hi there!

Thanks for the comment!

Unfortunately, I am unable to provide support for dynamic pricing plugin compatibility.

Both of my plugins have the same currency service core. If you had trouble with the other plugin, they will also appear with this plugin. The only addition that this particular plugin has, is that you can actually specify alternative currency prices, not just have them automatically converted.

I’m sorry, but providing support for this kind of compatibility and maintaining is very difficult. I focused on supporting base WooCommerce features, which is why the plugin works best in simple environment. For complicated stores with multiple price-modifying plugins, I would not recommend running it.

Kind regards,
Daniel Wroblewski

presale question can i control currency converter exchange price

example case : i sell with currency A and buyer want to buy using currency B exchange rate for A : B is 1 : 2 can i cange it to 1 : 2.2

thanks

Hi there,

Thanks for the comment!

Yes, you can do it in two ways. One is to specify an exact exchange rate for each currency. But this will need to be manually updated every time.

Better option is to use filters. My plugin uses facilitates, which allows you to add a markup to any exchange rate. Here is a documentation on this one – http://dev49.net/res/woocommerce-ultimate-multi-currency-suite/documentation/advanced_operations/index.html#wcumcs_currency_code_exchange_rate_update_value
The example shows your case – it adds 0.2 to each exchange rate update.

Kind regards,
Daniel Wroblewski

Does your plugin work with PayPal express?

I assume if someone is using Indian Rupees for example in the checkout process if they want to use PayPal, it will show & convert automatically the accepted currency of our choice by PayPal, e.g USD prior to them paying and all will work 100% with no errors?

Hi there,

No, I’m afraid PayPal Express Checkout is the only not supported payment gateway. PayPal Standard is supported.

PayPal Express Checkout works completely differently than all other payment gateways and it is not supported as of right now.

Kind regards,
Daniel Wroblewski

Okay, thank you. Lets assume PayPal standard is being used. Similar question as above:

If Indian Rupees is being used for example all the way in the checkout process, if they want to use PayPal, your plugin will convert and show both the original and new currency figure automatically (E.g Rupees to USD) in the final cart pages, prior to them paying at PayPal?

PayPal does not accept Indian Rupees, hence the question or visitors will be confused by the sudden switch from Rupees to USD.

Hi Daniel,

I’ve been using your plugin on my website and it’s been working pretty flawlessly. There is one issue I am facing with the subscription module. It seems to be working perfectly for the monthly billing amount but there is no way to convert the ‘sign-up fee’

I have attached some screenshots for clarity. Would be great if you could add fields to specify multi-currency pricing for the sign-up fee as you have done for the monthly billing amount.

http://prntscr.com/i24jhx http://prntscr.com/i24k7o

Hope to hear from you soon. Thanks, Joey

by
by
by
by
by
by