i just bought your product and i install it successfully but the product is not saving
Hello and thank you for the purchase. Please configure the demo site with your credentials. If it works well on the demo then it should work for you as the demo site has all the latest versions of WP , WC and the plugin installed. Please let me know.
I am so surprised you send me to the demo. but even with the demo at the product and price definition, the data is not saved. on getting to the adobe connect table too could not save when you update. please check it may be a bug. found in the demo also.
This is the url to the form am talking about, http://demo.relit.ca/wp-admin/post.php?post=11&action=edit. please fill the form with the regular price and sales price then update. you will notice the prices are not saved
Hello again. I am sorry for the late reply. It was indeed a bug. This only happened if AC did not have any user groups configured.
Please comment out line 235 of file woocommerce-adobeconnect-adobe.php
so it should look like this:
I am working on some new features for the next release. And this bug will be fixed ASAP
Please let me know if this solved your issue
Thanks so much pal
we have purchased Adobe Connect Plugin and having following issues.
Demo Login credential
Our Adobe Connect URL
In Demo Account it’s showing Administration menu on top navigation and it’s showing users and groups who registered for specific webinar / meetings. In Our Account it’s not showing Administrator menu. Let us know how to enable that menu.
If any user subscribe for meeting / webinar and register on our site it’s sending Adobe connect login credential through email but if we tried to login using those credential then it says invalid login credential.
If i subscribe for any course from our site http://learning.codex-show.eu/ then it’s sending email with Adobe login credential. Using those credential we are not able to login.
we have also check the settings with http://demo.relit.ca/ site and it looks good. Please help me asap.
Hello. Does not look like you have purchased a plugin. Demo site is only for the purposes of testing. Therefore you can only use the demo shop to
- configure plugin with your credentials in Adobe Connect,
- Then configure one of the products with a meeting from your Adobe Connect account (which you configured in the plugin settings)
- and then checkout on the demo site.
This will create a user on YOUR Adobe Connect account.
Please create a ticket on http://relit.ca/support/ or send me an email with your purchase code to email@example.com and we’ll sort out your problems on your site.
We already purchase a Adobe connect plugin and configured correctly.
Here is the Adobe login credentials for ur reference.
Under Product section edit Test Meeting and click Adobe Connect so here we already configure webinar / meeting.
You can see the same product on Frontend as well. Here is the link
You can use your email address and subscribe for the meeting and it will send Adobe Connect credential on your email but you can’t login using those credentials. Please help
Replied by email to firstname.lastname@example.org
I am using learndash for course selling. is your adobe connect pluggin work with learndash. please reply asap so that i can buy this pluggin asap.
Hello, no, unfortunately it’s not compatible. LearnDash uses it’s own e-commerce system which is not WooCoomerce and therefore it will not work.
Can you make it that when a user buys a second webinar, the password is send again. In stead of: “Use the password you created previously”
Hello and thank you for the purchase. The requested functionality depends on Adobe Connect (AC). It allows only one user per email. So it sends out a welcome email only once – when the user registers for the first time. So if customer is enrolled into more than one course/meeting the user is NOT created again, but the same adobe connect user is invited to that course/meeting. If the password is lost, then the user will have to use AC servers to reset it. That is why it’s impossible to manage passwords to access AC using WooCoomerce and therefore at this time what you are asking is not feasible. I will review the possibility before the next update. Let me know if you have any questions.
I understand that Adobe will not send the password again. But the site send the password in the order confirmation, the second time it doesn’t, can’t you make the site send it again?
It would take some revamping of the inner workings as I do not store passwords with users, but rather I store those with orders. I will make sure to research this option in the next release.
Tnx, it would be awesome!
I see you do store the password in the ac_user_pw field, so sending it everytime shouldn’t be much of a hassle
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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