proword

proword supports this item

Supported

355 comments found.

TIMIT

TIMIT Purchased

Hi, can you please provide a print screen how video has to be defined? I’d like to display a specific video for an specific product.

Thanks Serge

TIMIT

TIMIT Purchased

please – thanks for your support.

TIMIT

TIMIT Purchased

sorry… it is working now :-)

GoodLuck

suppoort rtl?

hi i need to know that the plugin and its elements will work on a right to left (hebrew, arabic) side

Our tabs order use the Woocommerce or theme tab layout.

Regards

Pre sales question.

I want to use your plugin with flatsome theme, someone left a comment a couple of months ago about ccs clashes with the flatsome theme, did these get sorted out do you know?

Thanks

Pete

Hi,

It’s compatible, besides we are here to support this plugin for any issue.

Regards

Hello,I am adding any tab from Tab Pro Manager. I also choose the icon. I enter the product details and I place the information on the product basis. However, when I open the product from the side, the tab icon is not displayed. Why could it be? Thank you.

Hi,

The icon options is restrict in latest version of woocommerce.

Regards

What is the solution? There must be a solution?

We are working to fix this issue through a best solution, We will fix it soon.

Regards

Hello, just purchased. The name, email, message, etc. fields are not displaying on my inquiry form and I have all the boxes checked on the inquiry form page. How do I get all the inquiry form fields to display?? http://www.navitassemi.com/product/allgan-emode-gan-fet-650v/

Also, why aren’t the tab icons I’ve selected showing up and how do I get the tab text and tabs themselves to display and look like your neat ones in the demo with bold arial text, dividers and icons showing? Thanks!

Hi.

Your fields are appeared at this moment

For icon : The icon options is restrict in latest version of woocommerce. We are working to fix this issue through a best solution, We will fix it soon.

Regards

Hi

I’ve just installed your plugin into my Flatsome theme and it’s messed up the CSS on the site and is also saying that I need to install another plugin, this is the message I’m getting,

“For use this type of tab you need Woocommerce Brands Plugin Please Install/Activate Woocommerce Brands Plugin.”

Should it be saying this?

And how do I sort out the CSS?

Thanks

Pete

You told me less than a week ago that your plugin was compatible with the flatsome theme, but it’s messed up my CSS why has it done that if it’s compatible?

Please can you help.

Thanks

Hello, is there anyone supporting this plugin?

Hi,

So sorry for delay.

Please go to http://support.proword.net and create a ticket we will check and fix your issue soon

Regards

Any way you can use custom post types with related posts?

At the moment, the related posts tab only pulls content from ‘Posts”. But I’m using some custom post types, e.g. recipes, which I’d like to add to related posts. At the moment this is not possible. Does that make sense?

I’m afraid, Not. This option is not supported at this moment, this needs some custom work.

Regards

I’m afraid, Not. This option is not supported at this moment, this needs some custom work.

Regards

Hi Proword,

I have not used this plugin for sometime but I remember how good it was when it was used on our last web design.

I would like to reintegrate this plugin into our new web design however when i install the plugin, create a tab for delivery information under EDITOR then assign to all products, the tab is there but the information is not… If I was to preview the tab I just created it goes to a 404 page.

http://dev4.globe-trotter.com/extra_product_tab/delivery-information/ http://dev4.globe-trotter.com/product/centenary-20-trolley-case-ivorydesert-rose/

Any ideas what is going wrong? I am using the Shopkeeper theme and everything is up to date.

Thanks for your time, I really appreciate it.

Please leave ticket to http://support.proword.net if you have any issue.

Regards

thanks Linda, I have sent you a ticket on your system and I look forward to your response.

I received your ticket and replied it.

Regards

Interested in buying!! Is it Possible to add related products at one go for multiple products?

Could you please explain for Multiple products ?

Regards

nherd

nherd Purchased

New user, so far so good – but a few annoying issues that I hope can be easily fixed. 1) in the download tab, images are adding fine backend but appear broken in frontend when viewing product page. 2) I can assign tabs to products by adding the tab via category for all tabs EXCEPT the description tab. The description tab only displays on the product page if I assign the tab via product. Assigning the tab to display via category does not work on this tab.

linda_hm

linda_hm Author Team

So Sorry for delay

Please leave ticket to http://support.proword.net if you have any issue.

Regards

codebhav

codebhav Purchased

can i edit the default tabs as well with this plugin

linda_hm

linda_hm Author Team

I’m afraid, this option is not possible at this moment.

Regards

Like many users, I have the same issue where updating a tab used for all products doesn’t actually update the content. You have to update every single product.

You only reply with a request to send your login so you can check it out, when it is clearly a huge ongoing issue in your plugin.

Please fix this, this is unacceptable for a paid plugin.

linda_hm

linda_hm Author Team

We provided the new version and will send it to envato soon.

Thanks for rating !!!

We are here to fix your issue and needs to help us for improve the plugin,

Regards

Looking forward to the update. I’ll make sure to adjust my rating if the issue is solved.

Thank you for your reply and effort, I do hope it’s more than a promise.

nherd

nherd Purchased

Has the video tab issue been fixed? It is impossible to add a youtube video using the embed code.

linda_hm

linda_hm Author Team

Hi,

It’s possible at this moment. You can do it now.

Regards

nherd

nherd Purchased

sorry, not working. I can add the embed code and save it – and then it appears on the page – but when I edit again, the editor box is empty and if i save it or edit anything else on the page it disappears.

Hello, I tried raising a ticket in your support system but it loads a blank page after I try to submit the ticket.

Is there a way to link to the product page with specific tab opened? Eg I am trying to send email link to a product with the Review tab opened, eg: www.sitename.com/products/product#review

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