279 comments found.
Hi 
,
I’ve purchased and installed the plugin on my wordpress website. I tried connecting the Envato Wordpress plugin so that I get updates via my Wordpress dashboard, but that doesn’t work. It says: Item ID not correct
Then I found the ‘register’ button inside your plugin options. I clicked on this button and then I was redirected to a page of your site which said: plugin has been registered.
But does this mean I will get updates for the plugin in my Wordpress websites plugin list? Because I don’t want to have to download the plugin from envato and upload it again every time I want to update the plugin.
The “Register” button will notify you for a new update from your WordPress dashboard update. However, we do not support the Envato plugin, so you will need to update it manually. The good news is that we will keep all of your settings. Simply delete and reinstall the plugin; you will not need to redo all of your settings.
Hi! Thanks for your response. That’s to bad, but good to hear the settings will remain. I’ll explain to my client on how to delete en install a new update himself
Thank you. If we add any feature to make updates easier, we’ll let you know.
I have an issue with this plugin. It was doing ok since last month. When customers submit their order, it says like…order doesn’t go through, please try again. BUT it goes to my backend. Then customers keep submitting it. All of them come through repeatedly.
When I deactivate your plugin, everything comes to normal. Could you help me check how to fix it?
My Version is 6.3.1
Can you please confirm if you’ve directed this inquiry to the correct plugin support? We currently do not have the 6.3.1 version available, and we have not encountered any error messages of the “order doesn’t go through” type.
However, if you are facing difficulties with our plugin, it seems that your support period have expired. By extending your support, our team will be able to log in and investigate the issue thoroughly.
I have used it for a while. Now it causes internal server error. I have to deactivate the plugin for now. How can I fix it? I am using Woocommerce Version 6.2.2
We hope this message finds you well. We wanted to inform you that our plugin is currently operating smoothly without any fatal errors. However, if you are encountering any issues, it’s possible that there might be a conflict with other plugins on your server.
We’d be more than happy to investigate the matter on your behalf. Nevertheless, we kindly want to remind you that your support period for the plugin has expired. To receive further assistance, we encourage you to renew your support. Once you’ve done so, feel free to get in touch with us via email, and we’ll gladly assist you.
Thank you for your understanding, and we look forward to helping you resolve any concerns you may have.
Code: a96cca1f-e1e5-4087-a7df-b2ee2a222c50
HI there… a couple days ago you answered me the following… I did purchase your plugin… I haven’t been able to get this message to display… could you please tell me how? thank you.
YOUR ANSWER** Greetings, Our plugin offers you a convenient solution to manage your website’s ordering process effectively. With its capabilities, you can easily close your website for orders after 1:00 PM and present your customers with a notification message indicating when the store will be back up and running. Furthermore, if you prefer to keep accepting orders while providing your customers with important updates, our plugin can also be used solely for notification purposes. This means you can continue to receive orders while displaying a notification message informing customers about the estimated delivery restart time. Please note that our plugin does not currently integrate with calendars, so any notifications you set up will be text-based only. Thank you for considering our plugin! Best regards,
Hello, could you please send us your settings screenshots? You can use our profile page to contact us via email.
Hi Good morning!! I have a Florist Website and I need customers to be able to place orders for same day delivery until 1:00PM… for any order after that the calendar should only display from the next day on as available… Can I accomplish that with you plugin Store Close??? thank you for your answer..
Greetings,
Our plugin offers you a convenient solution to manage your website’s ordering process effectively. With its capabilities, you can easily close your website for orders after 1:00 PM and present your customers with a notification message indicating when the store will be back up and running.
Furthermore, if you prefer to keep accepting orders while providing your customers with important updates, our plugin can also be used solely for notification purposes. This means you can continue to receive orders while displaying a notification message informing customers about the estimated delivery restart time.
Please note that our plugin does not currently integrate with calendars, so any notifications you set up will be text-based only.
Thank you for considering our plugin!
Best regards,
We have the same problem reported by the user @webmakers2011 When the site is open the purchase buttons still do not appear and we can’t buy some products. we’re using the latest version of the plugin
We don’t have any cache problems lately but we can check your system. Could you please send your website information with a temporary admin account? You can user our profile page to contact us via email in private.
Hello, we’re still waiting for a response. we sent a private message with the information.
Hello, we replied your email at the same day, less than one hour after you sent. We’ll forward it again.
Hi the plugin does not work with Litespeed cache. I have tried disabling the: storeclosing-disable.css but still it does not work. If it turn off the site at 15:25 and I try to buy something at 15:30 it’s buy buttons are still visible.
Then the opposite, if the site opens when I try to buy something it says closed and not buy button is visible.
Please make sure that you are using latest version. We don’t have any problem with cache issues with latest version. You can also use custom css feature in the latest version. (Disable css named feature in the settings)
Tried with latest version. Same behavior. I have used the Disable CSS feature and still same issue when using LiteSpeed Caching.
We don’t have any cache problems lately but we can check your system. Could you please send your website information with a temporary admin account? You can user our profile page to contact us via email in private.
If I want to update my plugin. I need to reinstall it. Just by downloading. the files – will that give me the lates updated files?
Yes, downloading the latest files and reinstalling the plugin should give you the updated version.
hello I have a small problem since yesterday the audio alert does not stop after an order?
Hello, we regret to inform you that we do not have an audio alert option available at the moment. However, we kindly request you to double-check and verify that you have entered this comment to the correct location.
Hello, there is a way to solve the php warning “trying to access array offset on value of type bool..” on storeclosing-show.php file? thanks
If you are using old version, please install latest.
Hello, I can’t enter Advanced Mode in the Store Closing Plugin. I installed Store Closing 9.8.0 on the site https://yogenfruzbolivia.com/, it worked correctly, until I updated the wordpress version to 6.2.2. Now I have version 9.8.1, but I still have the same error. When I click on the “Switch to Advanced Mode” button it doesn’t work. It also does not Save changes when loading a schedule in Basic Mode. This failure causes us to receive orders at dawn, at a time when no one is attending, please we need a solution!
Hello, could you please send us your website details with a temporary admin account. You can send private information via email in our profile page.
Hi again. I saw some previous comments about the cache problem. We are using WP Rocket too, which has excluded options. Would you tell us how we can add your plugin to it? what are your plugin parameters? Like Cookies or URLs (We already added woocommerce default0 Thank you
Greetings! Typically, our plugin operates smoothly with caching enabled. However, if you encounter caching issues, you may attempt to exclude the “storeclosing-disable.css” file as a solution.
Hi, recently, we purchased your plugin. Unfortunately, it generates many errors in certain situations. For example, for changing the status of the order:
2023-04-23T21:17:37+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, cannot access private method WSC_Show_StoreClosing::WSC_Email_Notification() in /home/teamevo2/richmond/wp-includes/class-wp-hook.php:310 Stack trace: #0 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #1 /home/teamevo2/richmond/wp-includes/plugin.php(517): WP_Hook->do_action() #2 /home/teamevo2/richmond/wp-content/plugins/woocommerce/templates/emails/customer-completed-order.php(25): do_action() #3 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(’/home/teamevo2/...’) #4 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/wc-core-functions.php(364): wc_get_template() #5 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(109): wc_get_template_html() #6 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(572): WC_Email_Customer_Completed_Order->get_content_html() #7 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(69): WC_Email->get_content() #8 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(308): WC_Email_Customer_Completed_Order->trigger() #9 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #10 /home/teamevo2/richmond/wp-includes/plugin.php(565): WP_Hook->do_action() #11 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/class-wc-emails.php(170): do_action_ref_array() #12 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(308): WC_Emails::send_transactional_email() #13 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #14 /home/teamevo2/richmond/wp-includes/plugin.php(517): WP_Hook->do_action() #15 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/class-wc-order.php(387): do_action() #16 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/class-wc-order.php(245): WC_Order->status_transition() #17 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/class-wc-order.php(357): WC_Order->save() #18 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/admin/list-tables/class-wc-admin-list-table-orders.php(477): WC_Order->update_status() #19 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(308): WC_Admin_List_Table_Orders->handle_bulk_actions() #20 /home/teamevo2/richmond/wp-includes/plugin.php(205): WP_Hook->apply_filters() #21 /home/teamevo2/richmond/wp-admin/edit.php(222): apply_filters() #22 {main} thrown in /home/teamevo2/richmond/wp-includes/class-wp-hook.php on line 310
Thanks
Hello there! Could you please attempt to save your settings once more and double-check for any errors? If the errors persist, don’t hesitate to get in touch with us through the email provided on our profile page.
Oh thanks, I assume it solved the issue. We will test more and will contact you in the case of any issue. Also, sry for the duplicated comment, idk how it happened. Thanks again
You are welcome.
Hi, recently we purchased your plugin. unfortunetly is generate many erros in some certain situation. For exaple for changing the status of the order:
2023-04-23T21:17:37+00:00 CRITICAL Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, cannot access private method WSC_Show_StoreClosing::WSC_Email_Notification() in /home/teamevo2/richmond/wp-includes/class-wp-hook.php:310 Stack trace: #0 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #1 /home/teamevo2/richmond/wp-includes/plugin.php(517): WP_Hook->do_action() #2 /home/teamevo2/richmond/wp-content/plugins/woocommerce/templates/emails/customer-completed-order.php(25): do_action() #3 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(’/home/teamevo2/...’) #4 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/wc-core-functions.php(364): wc_get_template() #5 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(109): wc_get_template_html() #6 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(572): WC_Email_Customer_Completed_Order->get_content_html() #7 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php(69): WC_Email->get_content() #8 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(308): WC_Email_Customer_Completed_Order->trigger() #9 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #10 /home/teamevo2/richmond/wp-includes/plugin.php(565): WP_Hook->do_action() #11 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/class-wc-emails.php(170): do_action_ref_array() #12 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(308): WC_Emails::send_transactional_email() #13 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #14 /home/teamevo2/richmond/wp-includes/plugin.php(517): WP_Hook->do_action() #15 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/class-wc-order.php(387): do_action() #16 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/class-wc-order.php(245): WC_Order->status_transition() #17 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/class-wc-order.php(357): WC_Order->save() #18 /home/teamevo2/richmond/wp-content/plugins/woocommerce/includes/admin/list-tables/class-wc-admin-list-table-orders.php(477): WC_Order->update_status() #19 /home/teamevo2/richmond/wp-includes/class-wp-hook.php(308): WC_Admin_List_Table_Orders->handle_bulk_actions() #20 /home/teamevo2/richmond/wp-includes/plugin.php(205): WP_Hook->apply_filters() #21 /home/teamevo2/richmond/wp-admin/edit.php(222): apply_filters() #22 {main} thrown in /home/teamevo2/richmond/wp-includes/class-wp-hook.php on line 310
We replied your first comment.
Please advise. We are getting a lot of errors in our logfile like this:
[14-Apr-2023 13:46:41 UTC] PHP Warning: Undefined array key 15 in wp-content/plugins/store-closing/includes/storeclosing-show.php on line 253 [14-Apr-2023 13:46:41 UTC] PHP Warning: Undefined array key 16 in wp-content/plugins/store-closing/includes/storeclosing-show.php on line 253 [14-Apr-2023 13:46:41 UTC] PHP Warning: Undefined array key 17 in wp-content/plugins/store-closing/includes/storeclosing-show.php on line 423 [14-Apr-2023 09:46:42 America/New_York] PHP Warning: Undefined array key 17 in wp-content/plugins/store-closing/includes/storeclosing-show.php on line 423
Greetings! Based on our records, it appears that your support period ended on 06/01/2018. To continue receiving support, we kindly suggest extending your support plan. If you would like to proceed, please send us an email with your website details, and our team will be happy to assist you further. Thank you for your understanding.
When we updated to the latest version now the site times out and no pages were displayed. We had to disable the plugin.
Greetings! We apologize for any inconvenience you may have experienced. However, our tests did not detect any errors. May we kindly request that you enable your WordPress debug mode and provide us with the precise error message? If it’s not too much trouble, please feel free to use the “Email Us” section on our profile page to get in touch with us. Thank you very much!
Hello. I have installed the closing hour plugin for http://nawabexpress.com/ and it sems that the timing (Toronto Time) is not as precise as it should be. So when the store is open, still some foods are not available to order, so I had to deactivate the plugin for now. Please guide.
Thank you Haleh
Hello, Our plugin doesn’t come with its own time settings. Instead, it operates according to the default timezone settings of WordPress. To verify the time settings, kindly review the time settings of your hosting or website. Kindly ensure that your website is not closed using the manual button. Additionally, you may refer to our guide at https://www.woocommercestoreclosing.com/how-do-i-do/ for more information.
Thanks for the reply. but with all those correct settings, That kind of error is still happening. That’s why I reached out for support. I appreciate any guidance.
Could you please send us an email with your website details? You can use our profile page to contact us via email.
Hello. I already sent the email but I have not hear back from he support yet. Please update me on that. The Plugin still has its issue and for the open hour like now (2:40pm), it blocks the products to be ordered as it presents that the store is closed. I just get complains from my client who gets complains from their customers. So if you need me to send you the login info, please let me know. Thank you.
Hello, we didn’t get your email so we don’t know your website details and couldn’t check. Could you please send us an email using our profile page’s contact us section?
Could you please give give me the email? I could not find it anywhere in the site. Thank you
After clicking on our profile name, you will find the “email” section located on the right-hand side of the page.
Hello. I just sent the email. Please let me know if you got it. Thank you
We have received your email and will continue our communication through the email channel.
Hi, Can you plz tell what is the Second and Third section role into Daily tab?
Thanks.
Hello, if you require your store to be opened and closed three times daily, you can input specific times here for automatic opening and closing.
Thanks for creating this plugin. I have two questions. First, for the [pcstamp] shortcode, will the time displayed on the page be shown in the end user’s time zone or the time zone set in our own WordPress installation’s Timezone setting (Los Angeles for us). It would make sense for the time to show in their own time zone if they are in a different time zone than us. Second, I noticed that if a visitor is on the Shop page or a single product page when the store closes, the Closing message disappears automatically but the Add to Cart button doesn’t disappear unless the page is later refreshed in the browser. This allows the user to add items to the cart even though the store is closed. Is there a wat to prevent this or is this behavior intentional?
To determine the website’s opening and closing times, we should utilize the time saved on WordPress. Despite the fact that the “add to cart” button on the product page functions correctly, it is inactive in the checkout area, and we have not encountered any issues as a result.
Thanks for your reply. I understand that the time zone set in WordPress determines the website’s opening and closing times. My question was about what time will site visitors see when the [pcstamp] and [postamp] shortcodes are used, will they see the time shown in their own time zone or will they see the time listed in our time zone as set in WordPress? Please see https://snipboard.io/ehY2HB.jpg
They will see website’s timezone, not their own. Countdown helps about these situations.
Pre-purchase Question, does this plugin have a feature to close breakfast category from ordering online at 11:00am and open Lunch ordering category at 11:00am ? Thanks in advance!
You have the possibility to select “one” exclude category in our plugin. You can turn this category on or off at the times you choose, but there is no possibility to turn another category on or off. Standard option is to open / close all categories.