This author's response time can be up to 1 business day.
Sorry again, hot I can stablish monday closes at 0:30 hours on my schedule? I have to put it on tuesday?
Yesi you can open your store Tuesday 00:00 – 00:30 and add a second opening closing time for this day.
Mmmm I will need a third hour to open/close, it’s possible?
There is no third option, not possible right now.
I there any way to stablish 1:00am as hour/day start?
Nope, it uses day and time settings from Wordpress timezone.
I’ve purchased you plugin yesterday 2ea4b74f-67c0-410d-b7be-135eb84dc240
We can not access the settings portal….what could be the problem?
Hi, make sure your user have admin rights, without admin you can’t see settings.
We’ve tried accessing the settings panel with 2 different admin accounts and it isnt working. Just a blank page shows up
Could you please send us your website details with a temporary admin account via email form in our profile page?
Hi, I installed the plugin, but I can’t access the settings, only a blank page. What should I do?
We found an issue and fixed. Update sent to CodeCanyon approval, when it is alive you can install the new version. You’ll see settings page correctly after installing new version.
Now you can download the updated version. Could you please confirm that it works on your side?
Thanks for the quick response, but I still can’t access the page, i tried removing the plugin and installing again, I also tried from a different computer with the same results.
Could you please send us an email with a temporary admin account via on our profile page. Our support team can look at your website and solve the problem.
Great!!! It’s working now. Thanks for you support.
I sell gifts cards in my store, can I keeping selling them when it’s closed to everything else? can we do some kind of exception to allow the sale of gift cards when the store is closed to other products?
Yes you can. Set the exclude category options. Products in your selected category can be also order when your store is closed. http://dev.4gendesign.com/documentation/document_storeclosing.html#exclude
Thanks updated to find the exclude. It works with my products but not with my gift cards, must be a conflict with giftcard plugin, oh well thanks.
You are welcome.
anything you can think of that might help? it works but not with YITH WooCommerce Gift Cards Premium, is their anything else I can do?
It uses default Woocommerce product categories. We cannot provide 3rd party plugin support unfortunately. If you can create with default categories it will work.
I did create with default categories, but still does not work with the gift card. Okay thanks.
Could you please send us a temporary admin account via email in our profile page?
Done, just sent
Ok thanks, we will check and inform you.
hi i just bought this plugin and im trying to set my open and close times but it wont allow me to open at 9am and close at 4.30am
Hello, you need to configure two different times for each day. You can set first one 00:00 – 04:30 and second one 09:00 – 00:00. It will work with these settings
I’m having issues with the store closing plugin. It has been working for a few months, but now when closed the message displays, but users can still add items to the cart and checkout. I am using WP 4.9.2 and the Beaver Builder Theme with the Beaver Builder plugin v184.108.40.206
The site is duckduckbeetfarm.com
Currently I have marked all items as out of stock. The store is closed for the winter.
Could you please send us a temporary admin account via email in our profile page? Our plugin tested and working perfectly fine with Wordpress 4.9.2 but there could be a problem with your theme if it is using special tags for add to cart buttons.
Hello. I found a conflict between your plugin and the WooCommerce Catalog mode, Wholesale and Role-Based Pricing plugin (https://www.xadapter.com/product/prices-by-user-role-for-woocommerce/). That plugin allows you to remove the add to cart button for user roles that don’t have access to that product, and insert a message in its place. When your plugin is showing the shop as closed, it removes the cart, and puts in the message from the other plugin for every product, instead of showing nothing. Any ideas?
Hello, sorry to say that but we can’t support third party plugins. We have to use the WooCommerce “add to cart” button for global usage.
Does this plugin support multi vendor shops? Can I assign separate time table for each vendor ?
Hi, there is only one option for closing and opening. So no multi vendor support.
Pre Sale Question: Does the plugin support different daily range of closing? ( ex: monday from 08:00 to 12:00 and 15:00 to 22:00 )
Hi, we have two different time settings for each day, so you can do that.
Hello guy, how are you?
Do you have a idea how I can integrate closed function with this plugin?
Hi, our plugin using default WooCommerce add to cart function for closing store. If you can force this plugin to use defaults it will work. Also we have a quick buy plugin which is working store close without a problem. You can check it here https://codecanyon.net/item/woocommerce-quick-buy/19827848
I have installed your Woocommerce Store Closing plugin. I am having problems with viewing the popup it does not show up in the store.
Please can you help me with this. Thanks!
Hi there, pop-up appears when you close your website to orders. Could you please close your website from manual or daily section and try again?
Thank you for your reply Ozibal. I tried that also. The popup is not showing at all! I can share with you the admin credentials for you to check it out
Sure we can check it, could you please send us a temporary account via email in our profile page?
I sent you an email to firstname.lastname@example.org please check it out and confirm if you got it.
Even when I close the store the popup does not show. I tried it manually also.
Ok we are looking it, we’ll reply your mail asap.
Thank you. I will be waiting.
Just bought this plugin and have a couple of questions about it, that I can’t find any answer to.
1. The Pop-up tab, when is the pop-up message shown? Is it only when a scheduled closing is happening? Can’t find any documentation on this feature.
2. On the manual tab, if I click on the “General message” to customize it, the link seem to be broken. I guess the point is that users should be referred to the bottom part of the first tab (Daily) ? As this is the only place where I can find anything that is named General message.
3. The notification that is customized on the “Settings” tab have the option the use an icon. Why isn’t this icon shown in the store message?
4. I have translated your plugin into Swedish. Is this something you would be interested in?
Also noticed a bug in your plugin… If I enable the plugin, then no favicon is displayed for the store pages. If I disable your plugin, then the favicon is back again.
1. Pop-up appears when your store closed by any of modes (daily, manual or scheduled)
2. General message is the same for manual, there is no different manual general message so you can edit this from daily settings, we’ll look at link problem.
3. This one is working on our side without a problem, if you send us an email from our profile page, we can check yours.
4. Of course, we can add your name to the contributors with your translation, please send us translated files we’ll add them to the core files.
Also we’ll check favicon bug and fix it in the next update.
Thanks for the fast answer.
I have a lot of plugins, so probably there is a conflict on my side with your plugin regarding the dash-icons not showing. Also why I asked about the pop-up is because there isn’t any when I set the store to closed.
Do you know any reported conflicts with plugins that doesn’t work well with your plugin?
There is no reported one but if you have any plugin changes WooCommerce defaults that can cause a conflict. Pop-up not showing probably from the cookie settings, when you enable pop-up and close your website, try from a different computer, it should work.
About dash-icons, it is really strange that I can see the icons in the back-end (admin panel) but not in the frontend. In the previews everything is fine and icon are visible.
Have even tried to disable all my plugins but it didn’t change anything. I can see in the source of the website that the div with the dash-icons classes are in place, but they aren’t visible for some reason…
About the malfunctioning link in the admin panel. I found that the code in admin.php line 446 was the problem. I just changed the href to:
and now it works fine.
I don’t mean to be condescending in any way, but I noticed in the code that you have spelled manual wrong (you use ‘manuel’) when used in classes and ID:s and so on. Don’t know if it is intentional or unintentional, but just wanted to tell you about it.
You were right about the cookie setting regarding pop-ups. I changed it to a really low setting and it works just fine.
Thank you for feedback, we’ll report it to developer team, they will check for sure. About dash icons, it could be a theme related issue cause it is working fine on all of our test versions.
Okay, not much to do then.
Another question; I am a bit confused on the purpose of the Exclude tab. If I excklude a product-category doesn’t that mean that it is possible to order products from that category even though the shop is closed?
If this is the case, then why is the message at the bottom of that tab intended to list products that can’t be ordered. Or am I just confused?
And when is the message shown? I tried enabling this feature and this message is not shown regardless if shop is closed or opened. The only message shown is the standard closing message.
Yes, this is excluding a category from store closing. When you exclude a category, your customers can add products from this category to their carts. If they have already added products in their carts from a closed category, this message will shown on order page, [plist] will replace with products.
For example if you are selling pizza and a subscription, subscription category excluded, always open, pizza category closed due to daily timing. Customers can add subscription product to their cart but if they added a pizza before store closed, they can access cart and order page. In the order page this message shown and they have to remove the pizza from the cart in order to complete order.
Now I am bit upset. I now understand why there is no Favicon visible when using your plugin! And you need to address this ASAP.
When your plugin is active, it places all <link rel=””> and <meta>-tags in the BODY. It moves everything from the Favicon-code (<link rel=”icon”>) and everything that comes after those tags to the BODY. This code should be in the HEAD-sektion, which is the case if I disable your plugin.
This is really really BAD practise! And you should fix this directly because this affects other plugins that needs to use <link> and <meta>-tags to function properly.
Hi there, we have an upcoming update will fix some bugs and make some ipmrovements on code. We will text you when it is available.
Thanks, much appreciated!
You are welcome
We bought your Woocommerce Store Closing, however we are having trouble setting it up as some things are not entirely clear from the Documentation page. We are looking to have our store open all day Monday to Saturday, and close our store ALL DAY Sunday. This should occur every week. How should we set up the plugin?
Hello, add working hours for everyday, select time 23:59 close and 00:01 for opening, Sunday make it 00:01 and 00:02, it will work.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $7.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work