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219 comments found.

Hi Sir,

I’m interested in purchasing this plugin, but I have a pre-sale question. can you help with configure the popup social login on the homepage? I’m using Woocommerce Electro theme.

Thanks, Billy Liao

Hello, Is theme already provide popup? Is it using WooCommerce Login? can you provide popup link so we can check and help you further


Knowledge Base Official Support Facebook

Does it work with any theme?

Hello, Yes it is working with all well-known theme. If you are asking for any specific theme then let me know so that I can check and reply you.


Knowledge Base Official Support Facebook

Hello, if theme using WooCommerce login shortcode then it will work. If there is custom login form then you need to add the shortcode.


Knowledge Base Official Support Facebook

have purchased and installed Social Login plugin. Google+ works fine. However we have noticed that Facebook does not work on most of the browsers. It works on Firefox though. There is no facebook popup. browser is ok, when I go to your demo site, I get facebook pop up.

Also your support system does not recognise my purchase ID?!

I have already sent an email to support@wpeb.co.in. I have included purchase code. Do you need administrator credentials? What IP would you be connecting from so I can whitelist you.

I managed to open the support ticket.

Hello, Great. Our support team will reply you asap.


Knowledge Base Official Support Facebook

Hi, Is this plugin works with Yahoo Japan?

Hi just wondering does your plugin have any refund policy? I want to purchase your plugin but afraid it doesnt work well with my theme. Do you provide refunds if it doesnt work ? Thanks

Hello, Refunds are handled through the Envato marketplace platform and we don’t have direct control over it.

The plugin is compatible with all well-known theme. If it’s not working for you then either we will resolve the issue or refund you.


Knowledge Base Official Support Facebook

Hi just bought the plugin. But as expected it couldnt work properly as my theme uses an overlay popup login. I have just sent in a ticket #989842. Hope to hear from you soon. Thanks

Hello, Our technical team will respond you asap.


Knowledge Base Official Support Facebook

I have installed the plugin in my website (https://www.registratuimei.cl/mi-cuenta/) but I try to click the “social button” and nothing happen. Any idea? I have activated the product

Hello, Please create the support ticket and share your temporary website credentials so our support team can investigate your issue and help you out.


Knowledge Base Official Support Facebook

Can I have WooCommerce email login also ?

denniswpweb

denniswpweb Author Team

What do you mean by WooCommerce email login? Can you please elaborate more.


Knowledge Base Official Support Facebook

manos77

manos77 Purchased

hi, i purchased the plugin along ago.But now, i needed to activate it.So,i don’t have support.I dont have problem to renew support as long as i know that it’s not a bug or u can really solve the problem.The problem is with facebook login ,keeps saying error- the domain of this url isn’t included…...I ve tried everything,I ve lost 2 days trying but nothing.I am writing to you because the last test i made,was to try a free facebook login plugin using the same app and it worked in seconds(after deactivating your plugin) .Thank you in advance .

denniswpweb

denniswpweb Author Team

Hello, We have checked latest version on our demo site and facebook is working fine. There must be the configuration issue on your site. Make sure you are using the latest version of the plugin as well as WooCommerce.


Knowledge Base Official Support Facebook

manos77

manos77 Purchased

thank you for quick response! I checked the versions(was ok). After reading more forums , I found the reason. The problem was with Jetpack facebook plugin – I deactivate it and your plugin worked immediatelly.I wrote it here just if someone else has the same problem to know a possible reason. Can you suggest a compatible facebook like plugin?

denniswpweb

denniswpweb Author Team

Hello, It will work with any facebook like the plugin but it depends on how facebook js is included.


Knowledge Base Official Support Facebook

I’d like to get a refund

denniswpweb

denniswpweb Author Team

Hello, To apply for a refund please make sure you are in compliance with the envato refund policy and only then ask for a refund. Refunds are handled through the envato marketplace platform and we don’t have direct control over it.


Knowledge Base Official Support Facebook

I’d like to get a refund

purchased item code: a79a8b21-a429-40b2-a993-ffd536a3f493

denniswpweb

denniswpweb Author Team

Hello, To apply for a refund please make sure you are in compliance with the envato refund policy and only then ask for a refund. Refunds are handled through the envato marketplace platform and we don’t have direct control over it.


Knowledge Base Official Support Facebook

How do you enable to show up in modal login for buddy press? I’m having a hard time for this

denniswpweb

denniswpweb Author Team

Hello, Plugin provides shortcodes for social logins. You need the custom popup to add social login in popup.


Knowledge Base Official Support Facebook

How do you enable the social login to appear in modal login?

denniswpweb

denniswpweb Author Team

Hello, the plugin provides shortcodes for social logins. You can add in modal popup of login and register form of compatible plugins


Knowledge Base Official Support Facebook

keaw7

keaw7 Purchased

Hello, I have a problem with the plugin I can’t connect with facebook. I have a problem with the login or register, how can I solve it ? Thanks My Ticket #794781

keaw7

keaw7 Purchased

and when i buy why I get Version 1.6.2 ??

denniswpweb

denniswpweb Author Team

Hello, Our support team have already replied to you. Can you please check reply and let us know your feedback there.


Knowledge Base Official Support Facebook

Hello,

My theme provider has a modal login. He told me to give this code with you guys where should I put this? ”<?php do_action( ‘wordpress_social_login’ ); ?>

I want the social login to appear in the modal login. Please tell me how to do it. Thanks and where exactly should I put it.

denniswpweb

denniswpweb Author Team

Hello, Can you please create support ticket and our technical team will help you there.


Knowledge Base Official Support Facebook

ALCosmico

ALCosmico Purchased

Great plugin. Works perfectly on my site. My site is in spanish. How can I translate?

denniswpweb

denniswpweb Author Team

Hello, Thank you. You can use loco translate plugin or POEdit software to translate the string. Here is the step by step guide for how to translate plugin – http://wpweb.co.in/documents/plugins-localization/


Knowledge Base Official Support Facebook

hello. I’m looking for a social login plugin. Woocommerce is installed but for now I will not sell anything. just use the theme magazine. Can I use this plugin the same way?

In other words, woocommerce store is not going to be active.

denniswpweb

denniswpweb Author Team

Hello, Can you please let me know where you want to use plugin on theme magazine.


Knowledge Base Official Support Facebook

in a magazine.

denniswpweb

denniswpweb Author Team

But in magazine theme, where you want the social login option. on which login form? does login and registration form are from WooCommerce?


Knowledge Base Official Support Facebook

Hello

What’s the shortcode to use in modal window in order for the social logins to appear in modal window?

denniswpweb

denniswpweb Author Team

Hello, you can use shortcode [woo_social_login].


Knowledge Base Official Support Facebook

Hi, in the facebook dashboard do not exist the APIKEY. What can i do? Thanks

denniswpweb

denniswpweb Author Team

Hello, Please make sure you followed this steps – http://wpweb.co.in/documents/social-network-integration/facebook/

If still, It is not working for you, please create support ticket and our technical team will help you there


Knowledge Base Official Support Facebook

I am interested in this product. In the Asian region, services other than “LINE” are popular, but are there any plans to add “LINE” social login? https://developers.line.me/en/
denniswpweb

denniswpweb Author Team

Hello

We would like you to submit your suggestion here.

URL: http://ideas.wpweb.co.in/

We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.

In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.

http://wpweb.co.in/contact-developer/

We are looking forward to provide our best support & quality solution for your need.

Thank you.
WPWeb support team


Knowledge Base Official Support Facebook

Hello There, Is this plugin compatible with Avada Theme? and also I am using Ninja popups. Is it possible to add shortcodes on ninja popups for making popup login form?

Hello,

Yes, it is compatible with Avada theme. Also, the plugin provides shortcode for social login so you can add anywhere either on page or popup.


Knowledge Base Official Support Facebook

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