I’m interested in purchasing this plugin, but I have a pre-sale question.
can you help with configure the popup social login on the homepage?
I’m using Woocommerce Electro theme.
Hello, Is theme already provide popup? Is it using WooCommerce Login? can you provide popup link so we can check and help you further
Knowledge Base Official Support Facebook
Does it work with any theme?
Hello, Yes it is working with all well-known theme. If you are asking for any specific theme then let me know so that I can check and reply you.
is for this page https://flashgameshop.com
Hello, if theme using WooCommerce login shortcode then it will work. If there is custom login form then you need to add the shortcode.
have purchased and installed Social Login plugin. Google+ works fine. However we have noticed that Facebook does not work on most of the browsers. It works on Firefox though. There is no facebook popup. browser is ok, when I go to your demo site, I get facebook pop up.
Also your support system does not recognise my purchase ID?!
Hello, If you are not able to create support ticket then please let us know at firstname.lastname@example.org with your site temporary credentials. Also, provide purchase code so we can check why it’s not working on the support system.
I have already sent an email to email@example.com. I have included purchase code. Do you need administrator credentials? What IP would you be connecting from so I can whitelist you.
I managed to open the support ticket.
Hello, Great. Our support team will reply you asap.
Hi, Is this plugin works with Yahoo Japan?
Hi just wondering does your plugin have any refund policy? I want to purchase your plugin but afraid it doesnt work well with my theme. Do you provide refunds if it doesnt work ?
Hello, Refunds are handled through the Envato marketplace platform and we don’t have direct control over it.
The plugin is compatible with all well-known theme. If it’s not working for you then either we will resolve the issue or refund you.
Hi just bought the plugin. But as expected it couldnt work properly as my theme uses an overlay popup login. I have just sent in a ticket #989842. Hope to hear from you soon. Thanks
Hello, Our technical team will respond you asap.
I have installed the plugin in my website (https://www.registratuimei.cl/mi-cuenta/) but I try to click the “social button” and nothing happen. Any idea? I have activated the product
Hello, Please create the support ticket and share your temporary website credentials so our support team can investigate your issue and help you out.
Can I have WooCommerce email login also ?
What do you mean by WooCommerce email login? Can you please elaborate more.
hi, i purchased the plugin along ago.But now, i needed to activate it.So,i don’t have support.I dont have problem to renew support as long as i know that it’s not a bug or u can really solve the problem.The problem is with facebook login ,keeps saying error- the domain of this url isn’t included…...I ve tried everything,I ve lost 2 days trying but nothing.I am writing to you because the last test i made,was to try a free facebook login plugin using the same app and it worked in seconds(after deactivating your plugin) .Thank you in advance .
Hello, We have checked latest version on our demo site and facebook is working fine. There must be the configuration issue on your site. Make sure you are using the latest version of the plugin as well as WooCommerce.
thank you for quick response! I checked the versions(was ok). After reading more forums , I found the reason. The problem was with Jetpack facebook plugin – I deactivate it and your plugin worked immediatelly.I wrote it here just if someone else has the same problem to know a possible reason.
Can you suggest a compatible facebook like plugin?
Hello, It will work with any facebook like the plugin but it depends on how facebook js is included.
I’d like to get a refund
Hello, To apply for a refund please make sure you are in compliance with the envato refund policy and only then ask for a refund. Refunds are handled through the envato marketplace platform and we don’t have direct control over it.
purchased item code: a79a8b21-a429-40b2-a993-ffd536a3f493
How do you enable to show up in modal login for buddy press? I’m having a hard time for this
Hello, Plugin provides shortcodes for social logins. You need the custom popup to add social login in popup.
How do you enable the social login to appear in modal login?
Hello, the plugin provides shortcodes for social logins. You can add in modal popup of login and register form of compatible plugins
Hello, I have a problem with the plugin I can’t connect with facebook. I have a problem with the login or register, how can I solve it ? Thanks
My Ticket #794781
and when i buy why I get Version 1.6.2 ??
Hello, Our support team have already replied to you. Can you please check reply and let us know your feedback there.
My theme provider has a modal login. He told me to give this code with you guys where should I put this? ”<?php do_action( ‘wordpress_social_login’ ); ?>
I want the social login to appear in the modal login. Please tell me how to do it. Thanks and where exactly should I put it.
Hello, Can you please create support ticket and our technical team will help you there.
Great plugin. Works perfectly on my site. My site is in spanish. How can I translate?
Hello, Thank you. You can use loco translate plugin or POEdit software to translate the string. Here is the step by step guide for how to translate plugin – http://wpweb.co.in/documents/plugins-localization/
hello. I’m looking for a social login plugin. Woocommerce is installed but for now I will not sell anything. just use the theme magazine. Can I use this plugin the same way?
In other words, woocommerce store is not going to be active.
Hello, Can you please let me know where you want to use plugin on theme magazine.
in a magazine.
But in magazine theme, where you want the social login option. on which login form? does login and registration form are from WooCommerce?
What’s the shortcode to use in modal window in order for the social logins to appear in modal window?
Hello, you can use shortcode [woo_social_login].
Hi, in the facebook dashboard do not exist the APIKEY. What can i do? Thanks
Hello, Please make sure you followed this steps – http://wpweb.co.in/documents/social-network-integration/facebook/
If still, It is not working for you, please create support ticket and our technical team will help you there
We would like you to submit your suggestion here.
We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.
In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.
We are looking forward to provide our best support & quality solution for your need.
WPWeb support team
Is this plugin compatible with Avada Theme?
and also I am using Ninja popups. Is it possible to add shortcodes on ninja popups for making popup login form?
Yes, it is compatible with Avada theme. Also, the plugin provides shortcode for social login so you can add anywhere either on page or popup.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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