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197 comments found.

Hi, I bought the plugin and activated it. It put the social buttons below the regular password field and the header text is so close to the Log in button. I have 2 questions. 1) How I can carry social buttons over to the username field (I mean to force the user to social login or sign up) 2) If I can not or do not want to carry the button, how I can enlarge the vertical distance to the Login or signup button? thanks

Hello There,

Thanks for buy our plugin.

Actually we have a support system here: http://support.wpweb.co.in/

Can you please create support ticket, So our technical support team can help you for that.

Thank You


Knowledge Base Official Support Facebook

Hi

one of the buyers of my theme bought your plugin and wants to use it. I use WooCommerce for user registration and login, but slightly modified to be used in a popup. Plugin works on normal page but not with a popup. If you’d like to make it compatible with your plugin, I can recommend it to my customers as many buyers ask about that functionality, and I simply don’t have time to make it. Please contact me via my profile page if you are interested.

Thanks!

Hello,

Can you please let me know which theme you are talking about. Please contact us on wpweb101@gmail.com for further discussion


Knowledge Base Official Support Facebook

What will happen with the users accounts if your plugin will be deactivated or deleted?

Hello,

Account will remain as it is. User can’t login as account created using social login. User can login if they have password.


Knowledge Base Official Support Facebook

Hello Im looking to purchase this plugin but have a question that is not answered on the plugin description. When user is login in with the social login, new account is created. in this case what is stored in DB? Is there new ID/Password that generated for the user? Or his social login is stored? Or nothing is stored? Im looking for the possibility to store as less as possible of the passwords/usernames because all purchases will be though PayPal express button only. Kind regards.

Hello There,

I hope you are doing good and thank you for showing interest in our plugin.

As per your query:

1) When user login with social account, then our plugin check the user is already exist or not.

2) If user is already exist then social account will link to that account and user can login to this account with that social account.

3) If user is not exist then we create new user, and yes we save the data in DB, the user is created as WordPress user.

4) Username will be auto created and there is a setting in backend to allow format of the username. Password is not necessary because using social login you no need for password.

5) If you want password then you can login with social account and go to prodile page and can change the password which you want.

For more information you can check our documentation from here: wpweb.co.in/documents/woocommerce-social-login/

I hope you understand.

Thank You.


Knowledge Base Official Support Facebook

lajre

lajre Purchased

Hi, nice plugin thanks. Was wondering if you guys had any data that indicated the four most important social logins and what % those make up? Of course my guess for top 2 would be google and fb .. if I were to choose 2 more (I don’t want them all) I guess i’d go with amazon and twitter? Seems like amazon would be increasingly popular? thanks for any feedback.

lajre

lajre Purchased

if this is accurate maybe i’ll just go with fb and google+ https://www.datanyze.com/market-share/social-login/

Hello

Plugin already have reports page where you can see number of login for each social media with chart. please have a look at documentation link: http://wpweb.co.in/documents/woocommerce-social-login/social-login-setup-docs/#reports


Knowledge Base Official Support Facebook

I currently use Woo Memberships and Subscriptions (both came directly from Woocommerce store). Will your plugin work with that setup?

I thought of one more question to go along with the one above. Can new users register with this plugin? We currently have new user registrations automatically being added to a free membership that has private access. It would be great if they can just one click register free.

Hello,

We haven’t tested yet but if those plugin are using WooCommerce registration page then it should work.


Knowledge Base Official Support Facebook

themis

themis Purchased

Hi, short question: when Facebook announce end of Api versions (for instance now 2.4), is there a way to “upgrade” the Facebook app or do we need to re-create them? Thanks in advance

Hello,

You can’t upgrade. You need to re-create it.


Knowledge Base Official Support Facebook

themis

themis Purchased

Ok, thanks a lot!!

James-W

James-W Purchased

Was going to buy this but AdBlockPlus with Fanboy’s Social Blocking List blocks a bunch of the login buttons on your frontend demo.

http://demo.wpweb.co.in/woocommerce/ding-dong/

https://easylist.to/

Hello There,

Can you please let me know which social login not work ? and how to check and reproduce this behalf of “AdBlockPlus with Fanboy’s Social Blocking List” ?

Thank You.


Knowledge Base Official Support Facebook

James-W

James-W Purchased

If you will use Firefox with AdBlock Plus add-on and add “Fanboy’s Social Blocking List” filter subscription you can see everything (in red) that is blocked:

https://ez-themes.com/adblock.png

Hello,

“Fanbo’s Social Blocking List” is for blocking social media content and that’s why you don’t see some social logins. You should ask its author, why its blocking those images. there is no issue in plugin so we can’t help you.


Knowledge Base Official Support Facebook

Pre sale question..

I am trying to understand how this works if I already have many existing store or customer accounts.

I understand the customer can link their store account to the social login, but if they have an existing store account, don’t they have to login to their store account first? What if they don’t?

How is it linked then? Their social info could be different than than their store account information, if the plug in works say by the email address.

So, if the user already has a store account, do they have to log into that first before they can link to the social account?

Seems like that could be some confusion. A current/past customer comes to the store, sees the social login and tries it, but then it does link to their account, I am going to have trouble no?

I want to add this, I can see the merit, just don’t fully understand how it works with existing accounts.

Thank you for your time.

Hello,

If user have already account and try to login with social login then it will doesn’t create new account. It will update information on existing account if information is not set. if user email id on site and social media is different then it will create new account

If user is already logged in and want to connect social media account then they can do it also


Knowledge Base Official Support Facebook

Pre Purchase Question:

I already have Woocommerce Social Login plugin by Woothems. But the plugin is not working as expected.

1) In case your plugin doesn’t work will I get a refund? If you have any specific refund policy please mention the url here. 2) In your plugin, is there an option to use Text Button instead of image button for social networks? Thanks.

Hello,

1) For refund you need to contact envato. Please read envato refund policy 2) Yes, plugin support to use Text button instead of images button for social networks


Knowledge Base Official Support Facebook

hi there. when I click on the link “Install the WPWeb Updater plugin to get updates for your WPWeb plugins.” I get an error. How can I install the Updater? thank you.

If you still getting any issue in the updater plugin then let me know. Because might be possible it creating issue due to some other updater plugin.


Knowledge Base Official Support Facebook

No only issue was, that the link in backend which is pointing to the updater doesn’t work.

It’s possible to use only social login, and disable normal login/registration? Thanks

Hello,

We are using a different library for each social network. Yes, it has some more features as compare to WooCommerce plugin. Please have a look at the documentation to know more.


Knowledge Base Official Support Facebook

Thanks for your reply. So as I understand you are using directly library from facebook, google, etc. and not one wrapper like hybridauth. I will check and compare features, as your cost less so if have even more feature, I will pick your. Best

Hello,

Yes, we didn’t use hybridauth. Hope you like our plugin.


Knowledge Base Official Support Facebook

Hello I have a question about the plugin. Documentation says that for the social login plugin webdeveloper has to set up provider’s login. This part I don’t understand, which provider login? We are building an woocommerce website and considering to buy a social login plugin for user’s convenience but I don’t see any relationship between user’s login into FB and giving some FB ID and secret at the setting. Please clarify… Assume that we don’t have FB page established yet as a business page, meaning that we cant use social login then? Regards.

Never mind, was reading documentation on how to connect plugin to FB. Seems like we need to create FB app. I wish to refer to the article https://docs.woocommerce.com/document/woocommerce-social-login-create-social-apps/#facebook straight from your documentation, will save some time to somebody who is just doing research.

Hello,

Great that you find what you are looking for.

Just wanted to verify, which document you are checking. We have separate document for plugin as well as social network integration

Plugin documentation: http://wpweb.co.in/documents/woocommerce-social-login/ Social network integration documentation: http://wpweb.co.in/documents/social-network-integration/


Knowledge Base Official Support Facebook

Hi, the plugin works quite well for Google and Twitter login. I cannot, however, login through Facebook. I have tried many kinds of combinations for our domain and subdomain URL’s in the Facebook app settings.

The error I receive is as follows: “Can’t Load URL: The domain of this URL isn’t included in the app’s domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.”

Has anyone else experienced this issue with the plugin, and can someone help me get to the bottom of this? I’ve been on this problem all weekend.

Thanks.

Hello,

You need to enter the exact domain name in your facebook app settings called “App Domains”. If still, you experience issue then please create support ticket and our technical team will help you there


Knowledge Base Official Support Facebook

Hello, the plugin was working for a while. But now it reloads the my-account page without login. Note: I figured out, I ignored my-account page from the cache plugin.

Hello,

Is it working now? If not then please create support ticket and our technical team will help you there


Knowledge Base Official Support Facebook

I found the situations as following: 1. A user login with normal WordPress account and link facebook account to it. If the emails for these 2 accounts are different (WP and FB), system will create a new account with fb email when he login next time. 2. A user sign up with facebook account and changed email address, so these 2 email are different. System will create a new account with fb email when he login next time.

It does happen. Please refer to the video: https://www.useloom.com/share/e71e7e320553400ab779ad3569d9511c

Hello,

Please create support ticket and our technical team will help you there


Knowledge Base Official Support Facebook

wpweb

wpweb Author

HI, is your issue resolved ? or you need any further help from our side in this case please let me know.

Hello i would like social button on my account woocommerce. On the login and register forme on the same time it’s possible? exemple page https://fishtique.com/mon-compte/

denniswpweb

denniswpweb Author Team

Hello, Plugin provides social login in the Login form. If you want in register form then you can display using Shortcode. You need to use action which is end of the register form.


Knowledge Base Official Support Facebook

ok thx for reply it’s not possible…

Hello, I didn’t say it’s not possible. The plugin provides shortcode for social login. You just need to add shortcode after registration form and it will work.


Knowledge Base Official Support Facebook

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