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Discussion on WooCommerce Smart Pack - Gift Card, Wallet, Refund & Reward

Discussion on WooCommerce Smart Pack - Gift Card, Wallet, Refund & Reward

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204 comments found.

Hi.This thread has been forgotten for translation! https://ibb.co/YTrs3D1

Hi,

Thank you for bringing this error to our attention.

We have resolved the issue and an update will be released next week.

Thank you :)

zendcrew

Hello, I am interested in your gift card plug-in. However I noticed that there is only one coupon code redemption box… Just the standard woo commerce coupon redemption box. How can a customer use a gift card at checkout, and also a coupon code for a sale… When the sale coupon code cannot combine with other coupon codes?

That is the reason I am searching for a gift card plug-in. Because without a gift card plug-in, that has been my only problem with making gift cards or store credits as actually just standard coupons.

Can you please tell me how your plug-in resolves this issue?

thank you

hello, I just checked out your live demo… there’s no way to use a gift card along with a coupon… because the gift cards are just coupons.

So if the coupon can’t combine w coupons… as most of them will n9t.. then you cant use a gift card with a coupon. Just like stock WP… not sure whats the point of the plug in ??

Hi,

I appreciate your interest in our plugin,

The plugin allows for both regular coupons and gift card coupons to be redeemed in the same field at checkout and cart pages.

Additionally, the plugin includes a gift card payment option that can be enabled in the WooCommerce payment method settings.

Thank you :)

zendcrew

I have problem as other I read about here that the GIFT CARD does not send to recivier of the card. I get confirmations, order etc. I have 1.3.12 version and latest installs of WP, Woo.

Hi Thank you for using our plugin,

For any questions or issues related to our plugin, please visit our support page via the link below and create a support ticket.

Our team will be happy to assist you.

https://zencrew.freshdesk.com/support/tickets

Thank you :)

zendcrew

Hello, I’m evaluating your plugin, I have a few questions:
1. your description says that it can transform any product into a Gift Card. But does it also do it with subscriptions? I am using Woocomemrce Subscriptions, I would like the subscription to be gifted.
2. Can a customer give the same product to several people? so on the product page you have the possibility to enter more quantities and names to whom to give?
Thank you.

Hi,

Thank you for your interest in our plugin,

1. the plugin has not been tested with the “Woocomemrce Subscriptions” plugin

2. No, this is still in our to-do list.

Thank you :)

zendcrew

ok :( Thank you

Thank you

Pre-Purchase Question : 1. admin can set predefined amount in slabs like $ 100, 500, 1000 without this amount user can’t add balance and on slab wise recharge user will get bonus like on 100 recharge 10 & 500 recharge 50 balance extra ? 2. if product has $100 value and wallet have $50 than remaining $50 paid by gateway on checkout at a time with partial payment? 3. User will get certain points on cart value like $100 purchase $1 point and that point can be converted into wallet or use on checkout with multiple payments?

Hi, The plugin doesn’t currently have some of the features that you mentioned above,

Below is the link to our demo site

https://demo.zendcrew.com/woo-smart-pack/wp-admin/

​Thank you :)

zendcrew

Okay thanks for inform I found another plugin

Thank you :)

mspr1nt

mspr1nt Purchased

Hi there… is it possible to create / edit coupons in bulk ? I can’t seem to find the toption to generate more than one in one go.

Hi,

Thank you for your interest in our plugin, The plugin does not currently support bulk coupon editing/creation, this is still in our to-do line

Thank you :)

zendcrew

mspr1nt

mspr1nt Purchased

Thanks. I actually bought it already + got an extra one with the freebie offer. Are you aware of any compatibility issues with other plugins that generate PDFs for attachment?

It’s a super nifty plugin and would love to use it across several sites, but had some issues with PDF invoices not generating correctly on one site. Happy to switch to another invoicing plugin if needs be. Let me know if it’s better to open a ticket.

Hi,

We are not aware of any compatibility issue with any plugin, but have updated the PDF generator library.

Thank you :)

zendcrew

i cant change the language to spanish: https://prnt.sc/n9C2Jk_0tk5J and https://prnt.sc/tClwI92-anzR Please help me, tnks :D

Hi, Thank you for choosing our plugin,

You can create a support ticket on our supports page here: https://zencrew.freshdesk.com/support/tickets/new

Thank you :)

zendcrew

Thank you very much for the crazy awesome and very useful work. Very talented.

Thank you :)

Hi, can you pls explain how this works, do you mean users can redeem unused gift cards through the system as well as buy gift cards?

WooCommerce Smart Pack is a plugin that allows merchants to implement a wallet system, reward or refund customers and sell an unlimited number of gift card products on their website.

More on how the plugin and its modules work is in the link below.

https://support.zendcrew.com/woo-smart-pack/

Thank you :)

zendcrew

Much appreciated Cheers :)

Thank you :)

Hey there, Good plugin is this plugin is used for custom website I want to use this for different website. Need help regarding this. Review my website Forgiveness Chair

Hi,

Thank you for showing interest in our plugin,

I have checked your website, it seems the WooCommerce is not installed on your website, the plugin only runs in a WooCommerce environment.

Thank you :)

zendcrew

No more active item? Last update 2018 …. mmmm … I think it’s a dead development

Hi,

Sorry for the late reply,

The item is still being maintained, we used to be on Envato Studio, but we are now fully back in the marketplace.

An update will be available this week.

Thank you :)

zendcrew

i have few questions

1> Does this plugin give cashback by percentage of total order amount? - 2> Can I set that cashback only confirmed when Order set to completed? 3> Can I set that user can use only percentage or maximum given amount from wallet and not whole amount of wallet every time? 4> Anytime order cancelled/refund can i revert the amount of cashback given or can i be set automatically? 5> does this have feature that user have maximum this amount of wallet balance in life?

Kindly please help me, I want to buy it as soon as possible

Hello, Please replay

Hi,

Sorry for the late reply,

1. The plugin currently only has percentages of cashback based on product prices 2. Yes, cashback can be set based on order status 3. No, this feature is still on our to-do list 4. User wallet can be debited directly. 5. No, wallets do not currently have such a feature.

Thank you :)

zendcrew

Does this plugin tie into the REST API for woocommerce? I’m working on an app and would like to pull the wallet balance if possible.

Hi,

Sorry for the late reply,

No, the plugin does not tie into REST API, this function is still in our to-do list.

Thank you :)

zendcrew

Thank you for the update. Sou would it be possible to get the balance details via a mobile app?

Hi,

The plugin does not talk to mobile any mobile app, that will require the use of REST API, this is still in our to-do list.

You may need to hire a developer for that feature.

Thank you :)

zendcrew

I have two questions before I decide to buy.

Is it possible to setup multiple wallet types and then assign more than one wallet per user?

Is it possible to do split payments? Ie. pay part of the product with the wallet, then pay the remainder with a online payment gateway?

Hi,

Sorry for the late reply,

1. No, users can only have one wallet, 2. No, the plugin does not have a split payment function.

Hello, I would love to know if I can create badges by point number ?

Hi,

Sorry for the late reply,

No, the plugin does not have such feature.

Hi, I’m interested in your plugin, but I have a question. if the customer has complete the first order and then automatically send the voucher discount through the email for the next transaction, can this plugin do that?

Hi, Sorry for the late reply, Although the plugin can delay voucher notification, but it does not monitor orders so it can detect when the next is made.

Thank you :) zendcrew

sir is this plugin support currency converter?? i mean to say that if my website have 2 or more currencies and customer have 100$ in Wallet and he chose different currency in my website like Inr so how Wallet balance will be show to customers?? it will be converted to inr or still show only 100

Hi, Sorry for the late reply, No, multi currency is still in our to-do list

Hello,

Presale Question:

1) Can user request payment from another user?

Here’s what I mean; Joe and Jennifer are users on my website:

2) Can Joe request fund to Jennifer through your plugin?

3) When Joe send a request to Jennifer, can Joe send a note to Jennifer when he requests the funds? How does Jennifer know that Joe request a fund? Is there an email notification sent to Jennifer or a message on Jennifer’s dashboard or both?

4) Does the “user” to “user” payment have a message section so that they know why one is requesting payment to another?

5) Does the users see a history of the transactions on their dashboard?

Thanks in advance,

— GM

​Hi, sorry for the late reply, please talk to our supports team here: https://zencrew.freshdesk.com/support/tickets/new?envato_item_id=23844181

Thank you :)

zendcrew

This is a PRE-SALE question

Hi, Sorry for the late reply,

1. No, users can not request payment from another user, this function is still in our to-do list.

5. Yes, users can view their transaction history

I have a question about the deposit feature. I have set a page under the woo-commerce settings but it redirect me to the home page. I set a price for the product based no suggestions but it still redirects.

Hi, sorry for the late reply, please a screenshot to our supports team in the link below, they will check it for you. https://zencrew.freshdesk.com/support/tickets/new?envato_item_id=23844181 Thank you :)

zendcrew

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