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Discussion on WooCommerce Smart Pack - Gift Card, Wallet, Refund & Reward

zendcrew

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156 comments found.

Hi I dont understand how does the rewards things work? Where do I choose how many percentages does the user get as a reward for buying?

Also, is it possible to achieve this result: users who have a gift card coupon can redeem it in their account and the balance appears in their wallet?

One more question: how can I change the URL of wallet?

Hi, sorry for the late reply, 1. the reward settings can be applied on the product edit page. 2. the gift card extension comes with a payment gateway. 3. changing the url for the wallet requires some coding, but you can also use shortcodes on any page to display the wallet data

I’m setting up a gift voucher, is there a way to remove the text

send to:

I’ve unchecked all the options but the text is still visible

Hi, sorry for the late reply, please the url of your site through our profile page, i will check it for you

vysyaa

vysyaa Purchased

i did all settings in the wallet and done 2 transactions orders successfully completed but still not added amount in my wallet

Hi, sorry for the late reply, please send temporary login details through our profile page, i will check it for you

Hi i have a few question before to buy

1.- Its poosible to show the bance for giftacrd in checkout page when apllu the voucher code. For example i buy a giftcard for $50 and the producto cost $25 when aplly the giftcard code show the balance in checjoutpage for this giftcard “the balancve for this giftcard is $25 remaining.

2.- i can che the balance shortcode in frontend in my store.

Thabnks

Hi, sorry for the late reply, please visit our demo site here to see the plugin in action https://demo.zendcrew.com/woo-smart-pack
alfil

alfil Purchased

What is the process to add funds. I’m in my-account and when I enter an amount and I deposit you send me the home. I have to add a product that is called add funds ?. Or the system without creating products and only to put the amount and add will open the gateway to pay (in my case with authorize and paypal), after this you should add the money to the wallet ?? Because I repeat, I add a quantity and I deposit you deposit and send me to the home and not to the payment gateway.

Hi, sorry for the late reply, you need to navigate to Woocommerce->Settings->Wallet and set the fund deposit product in order for the deposit function to work

alfil

alfil Purchased

What is the process to add funds. I’m in my-account and when I enter an amount and I deposit you send me the home. I have to add a product that is called add funds ?. Or the system without creating products and only to put the amount and add will open the gateway to pay (in my case with authorize and paypal), after this you should add the money to the wallet ?? Because I repeat, I add a quantity and I deposit you deposit and send me to the home and not to the payment gateway. Thanks for your answer

Hi, sorry for the late reply, you need to navigate to Woocommerce->Settings->Wallet and set the fund deposit product in order for the deposit function to work

alfil

alfil Purchased

I need support I’ve been waiting 2 days for an answer. When I want to deposit balance to the wallet from my account, it forwards me to the home, it does not do anything. How does the deposit of the wallet work from the section of my account?

You need to set product price, this can any price. Also, you may need to make the product a virtual product in order to remove any shipping functionalities on that product

alfil

alfil Purchased

I already did it, and it does not work. Reinstall the wallet in another site (new domain). Use the concept of “Funds Deposit” and create a new one. Try with both. And when I put money in the wallet, it also forwards me to the Home. Note: I have used the latest version. And woocommerce works fine. IT DOESN’’ T WORK. Activate everything as you suggest and it does not work.

Hi, sorry for the late reply, please send a temporary login details through our profile page, i will check it for you.

Hey, we are having trouble with our options set showing up on our invoices. I spoke with the option set company and they said your plugin is the reason. Can you help us fix this?

Hi, sorry for the late reply, please can send the url of the plugin you are using to send mail?

Hello,

Is it possible to allow user check Gift card balance and reuse the balance please?

Hi, sorry for the late reply, please visit our demo site here to see the plugin in action https://demo.zendcrew.com/woo-smart-pack

hi, is it possible to invite friends to topup my wallet and then i can use the wallet to buy products?

Hi, sorry for the late reply, please visit our demo site here to see the plugin in action https://demo.zendcrew.com/woo-smart-pack

I want to buy this plugin to adapt to the following type of business:

PetClub

1) User subscribes and buys a subscription plan (Semiannual or Annual); 2) After confirming payment, he will access your account and visualize all the giftcards he won with that signature; 3) The giftcard is from several vendors; 4) Sellers have to access the dashboard and drop off the giftcard used physically in the store (Eg: Bath a puppy)

Can I adapt this plugin for my type of business? Can the generated Giftcard be expired?

Hi, sorry for the late reply, please visit our demo site here to see the plugin in action https://demo.zendcrew.com/woo-smart-pack

Hi,

Do you have to configure a point expiration option if they are not used?

Thank you, regards.

Hi, sorry for the late reply, please visit our demo site here to see the plugin in action https://demo.zendcrew.com/woo-smart-pack

I have below requirement: When user registers on my platforms, I want to add 250 wallet points in his/her account. And that point can be redeemed max 50 points in an order. So for using complete 250 wallet points atleast 5 different order is needed.

Hi, sorry for the late reply, please visit our demo site here to see the plugin in action https://demo.zendcrew.com/woo-smart-pack

Hello, can the module: 1. Creation of product to buy credit (850 € with a promo of 500 € and 350 € on promotion at 250 €) 2. Celon the product have a deadline for use 3. For these customers have free shipping

Does the module have its specifications, cordially

Hi, sorry for the late reply, please visit our demo site here to see the plugin in action https://demo.zendcrew.com/woo-smart-pack

Hi When is the plugin will be update to support Wordpress version 5.2? We are getting the following warning -> “Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, WooCommerce Smart Pack.

Error Details

An error of type E_ERROR was caused in line 792 of the file /home/directory-name/directory-name/public_html/wp-content/plugins/woo-smart-pack/extensions/giftcard/inc/class-giftcard.php. Error message: Uncaught Error: Call to a member function get_id() on boolean in /homedirectory-name/directory-name/public_html/wp-content/plugins/woo-smart-pack/extensions/giftcard/inc/class-giftcard.php:792 Stack trace: #0 /home/directory-name/directory-name/public_html/wp-includes/class-wp-hook.php(288): WooZndGiftCard->ProcessGiftCardOrder(46510) #1 /home/directory-name/directory-name/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/directory-name/directory-name/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #3 /home/directory-name/directory-name/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php(312): do_action(‘woocommerce_ord…’, 46510, Object(WC_Order)) #4 /home/directory-name/directory-name/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php(214): WC_Order->status_transition() #5 /home/directory-name/directory-name/public_html/wp-content/plugins/woocommerce/includes/admin

End of Errors

There is still no replied after 7 days. Terrible support

Hi , Do this plugin support multi-currency feature? like if 700INR is in wallet, when user switches to USD it gets convert to 10USD

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