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Any thoughts on my previous questions please???
I’ve answered your previous question.
Thank you very much I’m sorry I did not see you had answered.
I just want to confirm that the plugin is for the following purpose:
You have 10 activation keys for a particular product, can you add them to a product in WooCommerce, and each time a customer buys this product, only ONE of these 10 keys appears?
Of course, after the purchase, this key that the customer has purchased will no longer appear in the next purchases of other customers.
If so, I will purchase the plugin.
Yes – the serial number appears on the order thank you page and in the customer email .
Is it possible to to upload serial number via CSV?
This feature will be added within a month.
is it available yet?
Yes – this feature has been added.
Hi, how do i go updating my existing plug-in? just buy it again and install or do you have an update only file?
You should make support requests from the account that bought the plugin.
This comment is currently being reviewed.
Hi! I am interested in your plugin May be a stupid question, can I add my own serialnumbers? And can I add a large list of serials and each time a user downloads a virtual product (software) he/she gets a serial from that list?
Thanks in advance!
Hi Emile, You can add your own serial numbers and automatically assign them to orders but the plugin has not been tested with a large number of serial numbers. Thanks, WPShowCase
Hi, is it possible to add more than 1 serial number to the same product? In our case we have 3 serial numbers per product. Thanks!
It’s possible to add 3 serial numbers per product .
Hello, i sell and use a license for many sales. But as soon as I insert a license twice, this is deleted. How can I solve this?
Are you trying to use the same license for different sales? That’s not possible with this plugin.
Is it possible to enter manually a serial number to a product on the order page, AFTER the item was purchased? instead of choosing between pre-submitted numbers.
Well, another question: Is it possible to let a specific role (let’s say – shop manager), on the frontend, in the cart, to see the serial numbers dropdown, and choose a number BEFORE checking out?
These things are not possible with this plugin.
Hi, i will sell a digital products… i set a serial for this product using csv import? because i have a lot of serial for same products.
You can set serial numbers using a csv import with this plugin.
Thank you for implementing my previous requests I’m sure it will make your plugin more desirable to future users.
One more thing i would like to ask, would it please be possible to add an option to include some personal text along side/below the serial number that is shown to the customer.
I would like to add something like “Here is your serial number which can be activated by following this link” and then add a link to my product activation page.
What would be perfect but perhaps more work for you would be a totally customisable customer page so an administrator can add their own details like i have asked, along with images logo’s links etc.
But in the short term I would be very grateful if you could add the option I have outlined or show me how i can perhaps edit the current version to allow this?
Thank you very much !
Thank you very much !
You can use translation files to change ”’Please choose a serial number”.
How do I do that, can you point me towards some documentation please ?
You could use this plugin for translation: https://codecanyon.net/item/easy-translation-manager-for-wordpress/1187985?ref=wpshowcase
Hi, is possible to access the serial number in the woocommerce-mail template ‘customer-on-hold-order.php’ to create a unique url containing the serial number? Also is it possible to import serial numbers via CSV?
It’s possible to import serial numbers via CSV but it’s not possible to create a unique url containing the serial number.
So I can’t access the serial number via $order object in the mail template? Can I get the serial number in any way in php?
You could display the serial numbers to the customer using the url of the order.
Well I don’t need to display the serial number, I need a link containing the number. I’m just surprised I can’t access the serial number of an order programmatically. In that case I’ll need to implement something myself. Thanks for your time.
Thank you for your feature request. Good luck learning how to write in English without making grammatical mistakes.
Hello, the serial number is not displayed in order. Nothing is displayed.
Could you explain that again in good English?
Hi, when I used the option of site admin sets serial numbers everything works the way it should, if I choose to let the customer choose the serial I cannot see where they can do that in the product page or checkout process. Please help! Seems like great extension, just can’t figure it out all the way. Also is there any documentation I can download to try and read up on the answers myself?
Thank you in advance.
If you can see the serial numbers dropdown on the product page with TwentySeventeen activated then this plugin is incompatible with your theme.
I ship physical products, each has a unique serial number.
Is it possible to enter (or select) the serial number at the time of shipping and add this to the order rather than have the serial number added at the time the order is placed by the customer and then the warehouse having to find the correct serial numbered product to ship?
Has this extension been tested with WooCommerce 3.0.1?
It is possible to add a serial number when you edit the order on the Edit Order page to change the status of the order from “Processing” or “Completed”.
The plugin produces some warnings in debug mode with WooCommerce 3.0.1 and is being updated.
Hi, i want to translate your module. How i do this?
I did a translate…but some words don’t work. inside the product settings or dropdown text.
Could you give an example of some text which does not translate?
Yes > http://nimb.ws/kFdutJ
Another problem… how i only display the serial number for my customer if the order its complete? because if i use serial number automatically assigned to order, my customer can get the serial and don’t pay the order.
The serial number is automatically assigned when the customer has paid for the order.
I test this and don’t work. I will try again ok. About my first request, how i fix the translate?
Maybe your translation plugin is not working.
Super Plugin One of a Kind and i was looking for this plugin badly.
I hope this will be long supported in future.
Looking at comments and features will but it ASAP
I assume serial number is not visible to Customer before he buys it as shown in Screenshot with Dropdown.
I just want to add the serial number to track Item with Serail Number and to whom it has been sold on INVOICE.
is the serial number to the buyer when he tries to buy products on the website as i have many a product for which i can’t show serial before they buy.
“Looking at comments and features will but it ASAP” makes no sense in English.
You need to be able to speak English to understand the plugin settings.
I will not give you support or a refund if you buy this plugin.
Very Rude answer brother, never expected such behavior from anyone.
I was just praising your plugin.
What you don’t understand in that. There was only one typing mistake.
Just replace but with buy.
Looking at comments and features i will buy it ASAP
This means as of now m going through comments and also looking at plugin features.
I will buy it as soon as possible.
Just because your client doesn’t know English you gonna abuse him and staright forward say i won’t provide support.
I find it rude that you have not bothered with correct spelling in either of your comments. I was not intending to be rude myself – I was just hoping to have some time to improve the reports created by this plugin instead of replying to the support request that you’re going to make after you buy it .
I really love using your plugin. it has been great all around to cover our needs to track serial numbers. The only missing detail is an upload for serial numbers for each product.
I was wondering if you had time to work on this feature and how to add it to the existing module.
It’s possible to upload serial numbers for all the products in a csv file.
I run a rental business and noticed you said you can add multiple serial numbers to a single product. Is there a certain number that it’s limited to?
Also, this might just be trial and error thing but since I have items coming back after a given duration, any idea if that serial number would repopulate or would I need to manually enter the serial number again?
You are probably looking for a different type of plugin. Maybe WPShowCase’s product options plugin would be useful for your business: https://codecanyon.net/item/product-options-for-woocommerce-wp-plugin/7973927
Is it possible to use the serial number section as a item number? If yes, will or can this number be shown in the order received email under the sku so we know what number item is being purchased?
It depends on what you mean by item number.
I’ve deleted your comment because of the link in it.
This plugin might be incompatible with the other plugin but it is not required to be compatible with all third party plugins. Perhaps you could contact the support for the other plugin about this.
ok, well I understand that, but the other plugin in question is a genuine WooCommerce provided plugin so I would hope that you might assist and at least take a look at the issue seeing as your plugin is designed and sold for WooCommerce site integration.
I have contacted WooCommerce about the issue too and am waiting to hear back from them, could you please take a look in the meantime as its highly likely that they will respond in the same way you have.
Also the serial is not showing on the email that is sent to the buyer, it is only appearing on the order confirmation page when i can get it to work by disabling the S3 plugin.
Could you please try to help ?
The other plugin is not part of WooCommerce and it is not supported.
The serial number should only appear in emails when the status of the order has changed to Processing or Completed.
I didn’t say it was part of WooCommerce, I said It was developed by WooCommerce and has the highest chance of compatibility compared to other 3rd parties such as yourself. Are you refusing to help or even take a look even though I have paid for your plugin and have an active support plan?
I am not obliged to spend hours making this plugin compatible with another plugin to keep one buyer happy at the expense of all the other buyers. The other plugin is not part of WooCommerce or WordPress and you have not paid for me to support it.
I fixed a serious bug in WooCommerce which makes me a WooCommerce developer. However the other plugin’s author is not obliged to spend hours making his or her plugin compatible with the plugins that I write.
No you are not obliged to, but in the nature of good customer service it would be good for your reputation to at least spend a few minutes taking a look, it may actually help you when the next person comes along with the same issue rather than wasting more time arguing about why you wont provide any support. You could have actually looked at at it by now in all the time you have wasted in messages, maybe even fixed it. You may even have been able to prove categorically that its the other plugin’s fault with actual evidence however just plain refusing and arguing doesn’t really do you or anyone else much good nor does it give a good impression about you to people who might have been thinking to invest in your plugins.
Good customer service is not about giving away services for free. If you think that my replies to your messages are a waste of my time then I will stop.
Its quite interesting that you see support to customers who have already trusted in you and invested in your products as giving away services for free, yet will add features that have been requested without any question. Clearly I don’t believe support is a waste of time but refusing to provide support while continuing to argue against even attempting to investigate is not time best spent.
I am not refusing to provide you with support. You are continuing to repetitively ask me for services that are not included in your item support.
What services am i asking you for? so far the only thing you have done is to blame other plugin providers.
This plugin is kept up-to-date with the latest version of WooCommerce. The error you report was caused by you updating WooCommerce but not updating this plugin.
This plugin does not appear to be linked with the Wordpress update notification system, how am I to find out when you release a new version?
I’ve just downloaded and updated to the latest version available in my account and still getting this error message:
The The “woocommerce_add_order_item_meta” hook uses out of date data structures and function is deprecated since version 3.0.7. Replace with woocommerce_new_order_item.
Not sure if you received my previous message. Before i purchased the plug-in you told me the serial number csv upload feature would be available within a month. how do i go purchasing this new feature. thanks
You still have not purchased the plugin. This new feature is part of the plugin.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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