Hi @WPShowCase, we found a bug when clients select more than one product, the plugin assign only one Serial.
See the picture in this url:
We need support with this bug.
Thanks in advance!
The plugin has been updated and the bug has been removed .
The serial Number not working after installation , any way to show you the screen capture ?
Please send wp-admin and ftp login details with a link to a product if you’d like me to have a look.
I already email to you. firstname.lastname@example.org, Your email is email@example.com right ?
Support emails should be sent to firstname.lastname@example.org.
I did not find ftp login details in your email.
Any idea how to solve it ?
Unfortunately I only provide support for this plugin.
Are you mean i have others problem with others as now only this plugin not fuctioning.. May i know what should i do ?
Hi @WPShowCase, we have a doubt with this plugin, when client make an order, the plugin assign serials when client make an order? or when the order changes the state to completed?.
We found two different orders from different clients with products with the same Serial Number.
The plugin assigns serial numbers when the order status changes to processing which should be when the customer pays for an order.
Different orders can have the same serial number if one of the orders is canceled.
Hi, thanks for the answer, maybe the serial number will must be asigned when order status changes to completed in my opinion is this only way that the serial numbers don’t will be the same for more than one order.
Don’t you think? What’s is your opinion?
If lots of people want this feature as an option then it will be added to the plugin.
Hi, thanks for creating such a helpful plugin.
I generated some serial numbers I would like to delete and replace, before they are used. Is there a method to do this?
Also, it would be great to be able to insert the product sku into the serial numbers, along with the date. This would allow us to identify what product a serial number is associated with. Is there a method to accomplish this, and if not, is it possible to pay a custom fee to have the feature enabled?
At the moment, you can delete serial numbers before they are used with the Remove buttons next to the serial numbers. You can then generate or add new serial numbers.
You can enter the product sku and date when you generate the skus. Please send an email with your budget to email@example.com with your budget if you’d still like to pay a custom fee.
Thanks for the clarification. I think I’m understanding plugin better now. I simply need to generate the serial numbers on a product level, and when I do this, I can enter a sku along with the date. Very impressive!
The only concern now is the issue mentioned by cla_1976. Is there a method to prevent the plugin from ever generating 2 of the same serial numbers? We are selling physical products, and having the same serial numbers on 2 separate products would be a nightmare. Thanks for any suggestions.
I found the setting “Can the serial numbers assigned to refunded/canceled/failed orders be reassigned?”
If I select “no” for this setting, will this prevent the same serial number from ever being used twice, like what was mentioned by cla_1976?
Thanks for any clarification.
If you add the product sku to the generated serial numbers then the plugin will not generate the same serial number twice.
If a serial number is deselected on the Edit Order page then the deselected serial number can be used by another order.
Thank you for the clarification. Also, I sent an email request for a custom job “custom job proposal”
Thank you for your email.
hi, i have a xls with all my product with serial numbers. I need to match with the just created products with the list to understand witch must be created. Can ì export a csv with sn ?
The plugin documentation describes the serial number reports created by this plugin. Each of these reports can be exported in csv format.
I’m planning to buythe serial-numbers pluging and am a bit worried about its ability to scale if I have a huge numbers of serial per product.
Is the list of keys paginated in the product-edit and quick-edit pages ?
Can we archive the used keys so that it doesn’t fill the screen ?
We plan to sell thousands of keys a month so after one year or two, I want to still be able to edit the products.
Thanks for you help.
This plugin might not scale to millions of serial numbers at the moment.
Export csv functionality isn’t working. It shows internal server error
The plugin has been updated to fix this .
I noticed some issues with not being able to edit our WordPress theme from within WordPress admin (using the ”/Appearance/Customize/” link.
I installed the “Health Check” plugin and found this error message:
“The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.Error encountered: (0) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received”
Through troubleshooting, I found we only get this message when “WooCommerce Serial Numbers” is activated. I disabled all other plugins and tested on default theme, and I’m still getting the error in the the “Health Check” plugin.
Also, when the “WooCommerce Serial Numbers” plugin is activated, I am unable to edit our WordPress theme from within WordPress admin (using the ”/Appearance/Customize/” link.
Any suggestions on how to resolve this issue or what might be causing this issue?
Thanks for any help!
The error message refers to editing themes rather than customizing themes. I do not have any suggestions how to resolve this issue.
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