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Discussion on WooCommerce Security Deposits - WordPress Plugin

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77 comments found.

Hi, i’m back again, We’re trying to get the deposit to be less than 1 swiss franc, 0.5 for example, but it seems to only allow full decimals, is there a way to change this in the plugin code?

Hello,

I have just released update to allow deposit value to be less than 1, please update plugin to v1.2.1 to resolve the issue.

Thank you.

Perfect! thanks!

Hi I’m interested in this plugin. Our user case is cab rental service and it is virtual product. In the beginning we provide an estimate and collect % of the estimated amount in advance. This payment mode is online. On completion of the service, which is after 3-4 days or a week, we add the additional mileage to the original order and final amount is calculated. Final payment is in cash on delivery. Then we complete the order manually. Will this plugin automatically update the balance amount and send final payment email to the customer? Will it mention two different payment modes? We use a different plugin for making invoice based on final amount. Will it work with Custom products? Will the buyer receive a second email for payment of balance amount with a payment link and a second checkout? if yes, at what stage will he receive it? Can we manually activate the email? Will it be the same order number for second payment also?

Hello,

This plugins charges security deposit on top of product cost but it is all charged in one time as it is not partial payments plugin, I believe the plugin you are looking for is https://codecanyon.net/item/woocommerce-deposits-partial-payments-plugin/9249233

Thank you.

Hi, couple of pre sale questions.

I have a client site with woocommerce bookings and accommodations. I would like to know how the security deposit is reported on and how it is refunded. There can be quite a lag from taking the deposit and refunding it. Does the security deposit appear as revenue against the product? Can it be reported on ie. how much security deposits in total are outstanding? Also when it is refunded can it be partly refunded and note the reason (ie didn’t clean properly, didn’t pay for item)

Appreciate your assistance. Regards Ian

Hello,

Security deposits are added as woocommerce fees so they appear as a revenue till they are refunded. Currently, there is no separate reporting for security deposits but we plan on adding that in the future.

Security deposits can be fully refunded automatically (from plugin settings ) or with a single click from order editor. It is possible to partially refund them from woocommerce refund tool which allows to write a note as a refund reason.

Please let me know if you have any questions.

Thank you.

Presale question: Hi, is your plugin able to charge a fix deposit amount (e.g. $200) even if the cart value is less than $200? Our vehicle rental charges a fix $200 deposit per booking, the rental is $90 a day.

Hello,

My sincere apologies for the delayed reply due to health issues.

Yes , it is possible to set a fixed deposit that is higher than price and the use case described can be implemented using the plugin features. Please let me know if you have any questions. Thank you.

Hi There,

We are looking to purchase this plugin to use on one of our client’s website.

We just have some questions and want to make sure it will work before we purchase it.

Does this plugin supported for the Bookable products?

Does this plugin compatible with this https://www.pluginhive.com/product/woocommerce-booking-and-appointments/ plugin which we have used for the booking functionality for the client’s website?

Does this plugin compatible with the Stripe and PayPal payments?

Let us know about these questions as soon as you can.

It will be really appreciated.

Thanks

Hey any chance your plugin works with easy bookings plugin?

Hi there,

We have not tested compatibility with mentioned plugin. So, unfortunately, we cannot guarantee its compatibility with our plugin.

Thanks!

Hello! What is the solution you suggest for working with your plugin? PayPal charges a fee for the refund. But I do know that Stripe, through its partner ChargeAutomation, accepts and manages security deposits. What do you suggest to me? Thank you.

Hello, Many customers implement a common workaround for fees on refunds by using authorize mode and to capture only after deposit is refunded ( or kept ) in woocommerce.

Thank you.

Hi there, I want to setup partial payments on my webshop. I have a question. When somebody pay the first part… what if haven’t money on the credit card or paypal for the next parts? How I can get my money?

Thank you

Hello,

This plugin does not have partial payments functionality. Thank you.

i have purchased woocommerce security deposit but not getting the way of insert “item purchased code” into plugin.

can any one tell me?

how to insert “item purchase code” into plugin?

what to do with that “item purchase code”? please tell me. or i can use this plugin with code

Hello, We have responded to your query via email. Thank you.

Would your app work for my site if I am using Motorpress WP Hotel Booking Plugin (https://motopress.com/products/hotel-booking/) and Motopress WP Hotel Booking Payment Request?

Hello,

My apologies for the late reply, unfortunately I have not tested the plugin with this theme so I cannot provide compatibility information but I can see you have already purchased the plugin so if you come across any issues please let me know through an email and I will be glad to assist :)

good plugin.

Could the security deposit amount appear in the cart total summury, please

Hello, The security deposit amount should appear in cart but there may be a template override issue, I have responded to your support email regarding this issue so please provide the information requested through email. Thank you.

Hi, is this plugin compatible with the woocommerce Rental products plugin?

Hi there,

We have not tested compatibility with mentioned plugin. So, unfortunately, we cannot guarantee its compatibility with our plugin.

Thanks!

Storange

Storange Purchased

Hi, presale question : we use recurring payments (WooCommerce Subscriptions) for long term rentals, can your plugin manage the first payment deposit only ? So the deposit is charged with the first payment together with regular renting price and there would be no more deposit by all upcoming recurring payments ? We use plugin WooCommerce Subscriptions – Do Not Reduce Stock on Renewal, so the stock is not decreased in renewals. Thanks

Hello,

Yes this is possible, the security deposit will be charged only during the initial checkout only but will not apply to recurring payments.

Thank you.

Has anyone gotten this Security Deposits plug-in to work with with Woocommerce bookings and accommodations? I have set-up a Simple Product. However it doesn’t work with the plug-in. It seems for Security Deposits to work you have to use a Bookable Product and not your WooCommerce Accommodations which has more functions. I purchased Security Deposits few weeks ago and still can’t get it working. I am about to give up and do all my security deposits as a fee that I manually refund.

Hello,

As mentioned in email, the plugin does not declare compatibility with the MotoPress booking system you are using and that is because the woocommerce standard add to cart process is replaced.

Unfortunately I do not think our plugin is suitable for the bookings system set on your site so please feel free to request a refund.

Thank you.

Hello,

Unfortunately , customers reported back compatibility issues because RedQ plugin ignores all woocommerce fees in their custom calculations ( based on customer feedback months ago so I would check again with RedQ team if it is fixed ).

Please let me know if you have any questions.

Thank you.

Hi. I need a plugin to hold the deposit on the clients card, not charge, just hold. Does this plugin do that? The Deposit would be charged manually later if necessary.

Please let us know. Thank you.

Hi,

this is depending on the gateway mode ( either authorize or capture ) , the security deposit is a woocommerce fee so it will be handed the same way as rest of the order.

For example, using stripe gateway, If you set it to authorize mode then the entire amount Including security deposit will be on hold but not captured, if you decide to keep the deposit because item is in bad condition then you can simply uncheck the box “Enable Automatic Refunds” from order editor page before changing order status to completed. In this case deposit amount will be excluded from the capture process.

Please let me know if you have any questions.

Thank you.

Does it works as well with WooCommerce Accommodation Bookings plugin?

Hi there,

We have not tested compatibility with mentioned plugin. So, unfortunately, we cannot guarantee its compatibility with our plugin.

Thanks!

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