Magenest

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45 comments found.

Hi I uploaded and activated this plug-in. Now my WP is giving HTTP Error 500. My site is up but WP is not happy. Have you seen this before and/or have any suggestions?

Thanks! Paul.

Here is the error:

Wed Jan 24 00:14:56.889664 2018 pid 28415:tid 139947574961920 AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare class SALESFORCE_ADMIN in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-salesforce-integration.2.0/admin/salesforce-admin.php on line 3\n’, referer: https://www.xxxxxxxxx.com/wp-login.php

Hi, paulkraus

Please send information to our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/97. Our developer will consider and solve your problems as soon as possible! Thank you

Best regard,

_Magenest_Support

Hi Team, Recently we bought ‘WooCommerce SalesForce CRM integration plugin’. we did integrate the ‘Woocommerce Salesforce CRM integration’ and filled all the required details of salesforce account eg: Client ID, secret, username, password, and security token, which connect WooCommerce to the SalesForce account, But the data is not syncing through between them. I purchase a test order but still not syncing between wocommerce and salesforce. Please help asap. Thanks,

Hi,

Please click the link http://servicedesk.izysync.com/servicedesk/customer/portal/97 and choose “Get IT help” https://imgur.com/a/4uvo8 It will show some field https://imgur.com/a/Vbpdz and please fill up it.

Sincerely,

The Magenest Support Team!

I’m unable to get this screen https://imgur.com/a/4uvo8 When I click on http://servicedesk.izysync.com/servicedesk/customer/portal/97 and getting this screen https://app.box.com/s/2fwiepvg119ih326st65bg69ph6puxor

Please help asap.

Thanks,

Hi,

Please send us via email support@magenest.com and send us some infomation as we request. We will try resolve as soon as possible.

Sincerely,

The Magenest Support Team!

HI JUST baught he plugin when installing it i get an eror on admin i see people having the same problem

from what i have checked it conflict with salesforce-wordpress-to-lead which is instaled and in use as soon as i deactive it you plugin works but together admin is bugged thanks

Hi hakerdesign,

Thank you for purchasing our plugin!

Please create a ticket via portal http://servicedesk.izysync.com/servicedesk/customer/portal/97 and provide us the URL, your admin account. Our developers need to check your site to resolve your issues as soon as possible.

Sincerely,

The Magenest Support Team!

I purchased the plugin but it is not still working, this is the error showing on checkout, please help, I also sent emails to you about the same.

SyntaxError: Unexpected token E in JSON at position 0

Hi puneetbca,

Thank you for purchasing our plugin!

In order to support better for you, please create ticket via support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/97 and provide us admin account, FTP access. Our devs will consider and solve your issue.

Sincerely,

The Magenest Support Team!

Hi Leads ands contacts are syncing but Orders and products are not. Can you please reply to my already submitted ticket as soon as possible. We need this sorted out by today

Hi nrodes323,

Thank you for contacting us!

We have received your ticket. Your issue is being reviewed and will solve as soon as possible. We will report the result to you after your issue is fixed OK. Please wait for good news from us.

Sincerely,

The Magenest Support Team!

I still haven’t received support for this, its almost 9 days since I submitted a ticket.

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