57 comments found.
This pluin still working? seems like a lot of issues so want to make sure since its 4 years old and no updateS?
Hi there,
Thank you for reaching out to us,
Yes, the module is working as normal, please navigate here to check our detail information: https://confluence.izysync.com/display/DOC/Woocommerce+Salesforce+CRM+Integration
Please let us know if you have any further questions.
P/S: Please note that from February 9th to February 16th, Magenest Team will be out of the office to celebrate Lunar New Year. There will likely be a delay in reply to your email until February 17th Wednesday when our team returns.
We highly appreciate your understanding in this situation.
Happy New Year and wish you all the best!
Best Regards,
Magenest Support team
Thanks and in that document it says “Synchronize Register Customer in Woocommerce to Lead in Salesforce” which I wanted to clarify – woocommerce registration form gets filled out and then salesforce is populated with lead info (customer doesn’t have to buy anything, just register) – correct?
Hi there,
Thank you for your question, Yes, that’s the correct workflow. Please let us know if you have any further questions.
Best Regards,
Magenest Support team
Looking CRM,for my following locations of my driving school. 1. https://www.raradrivingschool.co.uk/where-to-find-us/watford/ 2. https://www.raradrivingschool.co.uk/birmingham 3. https://www.raradrivingschool.co.uk/driving-lessons-instructors-luton/ 4. https://www.raradrivingschool.co.uk/driving-lessons-instructors-borehamwood-rara-driving-school/ 5. https://www.raradrivingschool.co.uk/driving-lessons-instructors-stevenage-rara-driving-school/ 6. https://www.raradrivingschool.co.uk/driving-lessons-instructors-leeds/ 7. https://www.raradrivingschool.co.uk/driving-lessons-instructors-bradford/ I want to manage front end for UK driving school students, to book their driving lessons, on required dates and times, on a calendar, hour to hour slots, or 2 hour slots. It will be different number of instructors for different location. The online calendar of office staff, shall be able to have 2 way synchronization, with google calendar of each instructor. Whereas the calendar available to front end customers, need access in office, I need that all bookings come to office staff and they can allocate booking to different instructors depending on postcode proximity, availability.Driving instructors shall have their own login and can see their personal students only and can create,edit and delete the lesson bookings. Can I use this application for my above requirements with or without customization.
Hi there,
Thank you for reaching out to us,
Regarding your request, since there are some features that are not available in our extension, please contact our email support@magenest.com to submit your customization request with the requirement details.
Our sales team will check and revert back to you.
Regards,
Magenest Support Team
Hi
I wanted to know if you can help with woocommerce to salesforce integration. We’re managed to set this up using “Woocommerce salesforce connector plugin” but we cannot achieve the following and therefore wondering if you have a plugin that can help achieve this.
Be able to show add-on items from an order taken in woo-commerce into Salesforce (underneath a product as add-ons, but not as a product)
I look forward to your response, thanks.
Shoaib
Hi there,
Thank you for reaching out to us
Regarding your request, please navigate here https://servicedesk.izysync.com/servicedesk/customer/portal/97 register for a new account and submit a support ticket then let our developer know your requirements. Our team will check and revert back to you soon.
Regards,
Magenest Support Team
hi, i purchased this but no luck, getting the following error https://login.salesforce.com/services/oauth2/token failed with status , response {error identifier invalid”}, curl_error , curl_errno 0
Hi there,
We are sorry to hear that you encountered problems when using our extension. Please let us assist you with the issues
Regarding your request, please navigate here https://servicedesk.izysync.com/servicedesk/customer/portal/97 register for a new account and submit a support ticket then let us know more details on your situation. Our developer will assist you.
Regards,
Magenest Support Team
Hi, Could you refund for this plugin? I couldn’t do what I want to do with this. Thanks,
Hi Eijif,
We are sorry to hear that you were not satisfied with our extension.
Regarding your request, please navigate here https://servicedesk.izysync.com/servicedesk/customer/portal/97 register for a new account and submit a support ticket then let us know more details on your situation. Our team will assist you.
Regards,
Magenest Support Team
Hello there,
I was wondering if your plugin would support a woocommerce site where the products do not have a price, we just want visitors to contact us about a certain product and get that info into Salesforce.
Could that work? Please advise.
Thanks
Ivan
Hi Intenz,
Thank you for your interest in our extension.
Unfortunately, our extension does not support the feature you asked for. Please let us know if you have any further questions.
Regards,
Magenest Support Team
Hello! I am trying to connect Woocommerce Salesforce CRM Integration with Salelsforce. Did precisely according to http://confluence.izysync.com/display/DOC/Woocommerce+Salesforce+CRM+Integration
While trying to sync, i am getting an error “Error: call to URL https://login.salesforce.com/services/oauth2/token failed with status , response {error failure”}, curl_error , curl_errno 0”
What could be the issue?
br. Tapio
Hi Tapiojunes,
We are sorry to hear that you have problems with our extension. Please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/97 We will try to solve your ticket as soon as possible.
Regards, Magenest Support Team
Will this plugin allow for someone who has a Salesforce login to use that to purchase through WooCommerce – or at least tie back to their Salesforce account?
Hi there,
Thank you for your interest in our product.
To answer your query, the feature you are asking for is not the main feature of our extension. Our CRM extension only synchronizes data from WooCommerce to merchant’s Salesforce CRM.
Regards,
Magenest Team
Hi guys, presale question. We are using WooCommerce Bookings and want to export our bookings to Salesforce, via Zapier. Thing is, the Zapier plugin allows export but doesn’t export start date, end date, # adults, #babies, etc. Does this plugin help us bring this data to Zapier so we can bring it to Salesforce?
Hi there,
Thank you for your interest in our extension.
To answer your query, our extension does not support the feature you are looking for.
Please let us know if you have more questions, we will be happy to assist.
Regards,
Magenest Support Team
Hi Magenest,
Saying a response time in 2 business days doesn’t mean you take 2 days for each single reply.
As per your last comment, I created a ticket on your support system. Firstly, I got a response form you after 3 days which wasn’t nothing more than requesting for server details ( I don’t think if it should take 3 days for this only ) and then I reverted to your response within 5 minutes. Now are you going to take another 3 days? I am waiting from last 24 hours after my last response and not sure how many more will it take before I see another response from you. That way it will take ages to resolve a single issue.
Thanks
HI JST,
In the first ticket, you provided us with the access credentials of your staging site. Then in the 2nd one, you didn’t let us know that you have changed it to other site, nor provide us any further access to your new site. That’s why we have to ask for your server details again. Excuse us since it was confusing when it comes to the lack of acknowledgement that you have changed your site without letting us know.
We have provided update on the ticket. Please kindly check it out and give us a response.
Thank you for your patience.
Regards,
Magenest Support Team
Hi Magenest,
But after I provided you correct details, after that too it took correct 48 hours for you to reply. I am just saying that one can’t wait for 48 hours for each single reply. It makes sense if it takes 48 hours for you to get back to me first time and after that there should be more quick conversation.
Just sent you another message on ticket.
Hi Magenest,
Its again 24 hours and I have no response from your development team. I am damn sure that you will reply exactly after 48 hours.
Please let me know if you are not interested to help me so I don’t waste anymore time in keep waiting for something good from your end all the time and tries something on my end.
Hi JST,
As we have worked on the support ticket, how was everything? Please give us an update on the support ticket.
We look forward to hearing from you.
Regards,
Magenest Support Team
Hello,
I would like to know if I can target specific objects in my salesforce. Instead of Orders I use another type of Product Object.
Thank you.
Hi,
Please navigate here http://servicedesk.izysync.com/servicedesk/customer/portal/97 and submit a support ticket. Our developer will help you with the issue.
Kind regards,
Magenest Support Team
Hi guys. We are using woo-commerce bookings [ https://woocommerce.com/products/woocommerce-bookings/ ] and we need to send the booking date to salesforce. How do we select the custom product meta data to be pushed through?
booking date to salesforce via zapier
Hi there,
Thank you for purchasing our extension.
We have replied to your support ticket, please check it out.
Kind regards,
Magenest Support Team 2
Hi Leads ands contacts are syncing but Orders and products are not. Can you please reply to my already submitted ticket as soon as possible. We need this sorted out by today
Hi nrodes323,
Thank you for contacting us!
We have received your ticket. Your issue is being reviewed and will solve as soon as possible. We will report the result to you after your issue is fixed OK. Please wait for good news from us.
Sincerely,
The Magenest Support Team!
I still haven’t received support for this, its almost 9 days since I submitted a ticket.
I purchased the plugin but it is not still working, this is the error showing on checkout, please help, I also sent emails to you about the same.
SyntaxError: Unexpected token E in JSON at position 0
Hi puneetbca,
Thank you for purchasing our plugin!
In order to support better for you, please create ticket via support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/97 and provide us admin account, FTP access. Our devs will consider and solve your issue.
Sincerely,
The Magenest Support Team!
HI JUST baught he plugin when installing it i get an eror on admin i see people having the same problem
from what i have checked it conflict with salesforce-wordpress-to-lead which is instaled and in use as soon as i deactive it you plugin works but together admin is bugged thanks
Hi hakerdesign,
Thank you for purchasing our plugin!
Please create a ticket via portal http://servicedesk.izysync.com/servicedesk/customer/portal/97 and provide us the URL, your admin account. Our developers need to check your site to resolve your issues as soon as possible.
Sincerely,
The Magenest Support Team!
Hi Team, Recently we bought ‘WooCommerce SalesForce CRM integration plugin’. we did integrate the ‘Woocommerce Salesforce CRM integration’ and filled all the required details of salesforce account eg: Client ID, secret, username, password, and security token, which connect WooCommerce to the SalesForce account, But the data is not syncing through between them. I purchase a test order but still not syncing between wocommerce and salesforce. Please help asap. Thanks,
Hi issuefixers,
Thank you for purchasing our plugin.
Can you please describe in detail for us about your issues? In order support you better, you should create a ticket via portal http://servicedesk.izysync.com/servicedesk/customer/portal/97 and provide us the URL, your admin account as well as some screenshots. Our developers will consider to resolve your issues as soon as possible.
Best regards,
The Magenest Support Team!
Thanks for your response.
But, how to create an account here - http://servicedesk.izysync.com/servicedesk/customer/portal/97Please help.
Also, we did configuration. But, if we click on sync then nothing happens.
Thanks,
Is there any update?
Hi,
Please chose “Get IT help” and fill up the information.
Sincerely,
The Magenest Support Team!
Where can I choose “Get IT help”?
Hi,
Please click the link http://servicedesk.izysync.com/servicedesk/customer/portal/97 and choose “Get IT help” https://imgur.com/a/4uvo8 It will show some field https://imgur.com/a/Vbpdz and please fill up it.
Sincerely,
The Magenest Support Team!
I’m unable to get this screen https://imgur.com/a/4uvo8 When I click on http://servicedesk.izysync.com/servicedesk/customer/portal/97 and getting this screen https://app.box.com/s/2fwiepvg119ih326st65bg69ph6puxor
Please help asap.
Thanks,
Hi,
Please send us via email support@magenest.com and send us some infomation as we request. We will try resolve as soon as possible.
Sincerely,
The Magenest Support Team!
Hi I uploaded and activated this plug-in. Now my WP is giving HTTP Error 500. My site is up but WP is not happy. Have you seen this before and/or have any suggestions?
Thanks! Paul.
Here is the error:
Wed Jan 24 00:14:56.889664 2018 pid 28415:tid 139947574961920 AH01071: Got error ‘PHP message: PHP Fatal error: Cannot redeclare class SALESFORCE_ADMIN in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-salesforce-integration.2.0/admin/salesforce-admin.php on line 3\n’, referer: https://www.xxxxxxxxx.com/wp-login.php
Hi, paulkraus
Please send information to our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/97. Our developer will consider and solve your problems as soon as possible! Thank you
Best regard,
_Magenest_Support
Does this work now? Presale question – for woocomemrce
Hi Ryanlegal32,
Could you tell me what you want to know about our plugin? We are always glad to help you.
Best regards-The Magenest Support Team!
Sugar CRM Support ?
Hi Kunjal,
Yeah, how can I help you?
SugarCRM Support
Hi Kunjal,
Oh We are sorry, we only have Sugar CRM support with Magento 2 version.
Best regards-The Magenest Support Team!
Can synchronize products from “salesforce” to woocommerce also?
