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Hello, if I want to download the latest version 2.0.5 so I downloaded version is still 2.0.4. Where is the problem?
Sorry for this inconvenience. There’s a mistake. We’ll release again version 2.0.5. Meanwhile, please go to the support forum and I’ll send you version 2.0.5
The text from the counter on mobile is too big and cut off a little. Any way to solve this?
Hi, please make sure you’re using version 2.0.5. If you did, please go to the support forum and we’ll check your site.
I have downloaded this plugin but cannot see any config options as per your doscumentation, please advise
Sorry for the late response, I’m missed your comment.
After installed the plugin, the settings is in WooCommerce >> Settings. And you can setup countdown for each product as the screenshot http://prnt.sc/exo7aq
If you need any help, please go to the support forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/ We’re willing to support.
purtroppo il plugin funziona solo per i prodotti singoli. I prodotti variabili non funziona!!!!!
Hi, our plugin works with both single products and variable products, see the screenshot http://prnt.sc/exo84d
Unfortunately to me it does not work on the variable products.
Only stores date and time values on a single variation and also makes it visible on the other. It is impossible to save 2 different dates and times for each product variation.
Even the quantities sold are only viewed for a single variation
- 2 different dates and times: Do you mean “Start date/ End date and Regular Price/ Sale Price”?
- Even the quantities sold are only viewed for a single variation: That’s correct. When set countdown for variable products, quanlity sold will display in each variation.
Good morning, I can give you access to my test shop and try it out.
You will find that Plugin DOES NOT WORK with Variable Products !!!
I’ve been hurting my $ 22 because you had confirmed that it would work with woocommerce 3.0
Hi, please go to the support forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/, create topic and give the login info so we’ll check.
is it compatible with woocommerce 3?
Hello, yes, the plugin is fully compatible with WooCommerce 3
Hello, before buy.
I can manage the countdown starting first visit for each user?
Thanks for your concern but the plugin doesn’t support the feature as you want. We’ll research to add this feature in the next versions.
ok i will wait. Thanks
Hi, when I try to update the plugin to 2.2 it gives me this error:
Fatal error: Call to undefined method WC_Product_Variation::get_id() in sitename.com\wp-content\plugins\woosalescountdown\includes\functions.php on line 19
My woocommerce version is 2.4.13, please check to see if the plugin version is compatible with 2.4.13 woocommerce. Thanks
Hi, please go to the support forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/, create topic and we’ll check.
Bought this plugin and now my site has 10 second load times on every page? As soon as I disable it, my site load times go back to normal. Seems to be very memory intensive for a counter? Is there a fix for this?
Thanks for your purchasing. please go to the support forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/, create topic about this problem. We need to check your site thoroughly.
How am I supposed to do that when I bought it here? Support form is only for verified purchasers, which I am, but I don’t have an account on your site.
Hello, so you just create an account on our forum, here https://thimpress.com/wp-login.php?action=register
Then create a topic in this forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/
I see you created a topic on our support forum. The support team will check and reply soon.
You can only have the product shortcode in countdown without entering id?
The plugin was working normally but suddenly disappeared when I upgraded to the latest version. I updated from version 1.9.1 to version 2.2.1.
Could you please help?
Please create a topic in this forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/ about this problem, we’ll check.
I cannot see the timer on the single product page, please can you advise why this is happening
Sorry for the late response because of the weekend. Please make sure you enabled time in WooCommerce >> Settings >> Sale Countdown >> Single Product >> Schedule http://prntscr.com/ffypwt
hi, My website is a restaurant and I get orders online. I would to open the ordering option in a specific time period, say from 14 to 22. Also I would like the site to alert the users that ordering service functions only in that time period.
The plugin supports to set countdown time for the sale products. Do you want to use for sale products?
If you setup the countdown from one day to the other only the regular price is shown. Is there a fix or an update that this issue can be fixed? This started happening with WooCommerce 3.0
Sorry for the late response because of the weekend. Please go to the support forum and we’ll check your site. Maybe you’re using the old version of the plugin. Just please create your topic on the forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/. We’re willing to support you.
I get 500 error on the whole site when I activate the plugin
Wordpress 4.8 and woocommerce 3.08
Please go to the support forum and we’ll check your site. Maybe you’re using the old version of the plugin. Just please create your topic on the forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/. We’re willing to support you.
With the latest update your plugin does not work at all, the sale price does not change and u cant even delete it, only solution is deactivating the plugin. Plz better support for this is needed.
We’re going to release a new version within today. So please wait for the new update to reinstall the plugin for your site. After installed the new version, if the problem isn’t still resolved, please create your topic on the forum https://thimpress.com/forums/forum/plugins/woocommerce-sales-countdown/. We’re willing to support you.
When is the update coming?
Sorry for this inconvenience. There was a problem in updating process so that we had to update again. Now we’re waiting for the approval from Envato for the new update.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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