makewebbetter

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50 comments found.

BobRoss1

BobRoss1 Purchased

Hi,

In the latest update is an issue. When a return is accepted and the money (example: $50) is returned the order total is 0. This is good. But when you check the details of the order again, and then return to the orders tab (in the account), the total suddenly is changed to $-50. Very weird. Can you please check and fix this?

Also, i selected the option to add the shipping amount to the return amount but this doesn’t work for me..

Could you add the option the use a , and not a . in the numbers? The standard added refund amount in the refund box for me is now: Example: 2.300 and not 23,00

Thanks in advance

Hi,

Please add us on skype :: makewebbetter, we will handle all of your issues from there and we will assist you also to understand settings..

We will help you out with the issues you are facing .

Thank you MWB Supoort.

Hello, We have woocommerce 2.0 ver.How much will this plugin(woocommerce return and exchange) be compatiable with woocommerce.Kindly revert. Thanks.

Hi,

We have tested our plugin upto v2.4 and its compatible with it.

We advice you to update WOOCOMMERCE to the latest version for the plugins best performance.

Thank you MWB Support.

Hello your plugin is working great but i am not able to update your plugin i cant see any update button can you tell how to update your plugin

Hello jatindeep,

Currently you have to update it manually, we are looking for the update notification feature may be it will release with next updates.

You need to download the latest version and replace it from the existing one.

Thank you MWB Support

keyur108

keyur108 Purchased

Hello i am not see any return and exchange button in my customer account view so please solve this my website link: https://www.kemioon.com/wp-admin/

For id and pass please mail me on : naganikeyur108@gmail.com

and tell me reason for this please please solve this? i give authority to any change in my website but solve this problem please please and tell reason also please please

Hi,

Please add us on skype :: makewebbetter or you can directly mail us at webmaster@makewebbetter.com, we will help you to solve your issue.

Thank you MWB Support

Hello,

i’ve just installed your plugin. As soon as I activate the “exchange” function it won’t load the page anymore with the report “ERR_TOO_MANY_REDIRECTS”. Do you have any Idea where this comes from?

Thanks for your help in advance. Regards, Dario

Hello zeliazadra,

Please add us on skype: makewebbetter or mail at support@makewebbetter.com and we’ll check and fix issue for you.

Thank you MWB Support

HeemangP

HeemangP Purchased

Hi, I have installed plugin. But I am not getting ‘Return’ and ‘Exchange’ buttons, above ‘Order Again’ Button. Please help.

Thanks.

Hello,

May be there will be you have not enabled the right setting.

Not to worry please add us on skype: makewebbetter or mail at support@makewebbetter.com and we’ll check and fix issue for you.

Thank you MWB Support

Hi makewebbetter, My Request Form is in full-width, can you please tell me how can i change it into a boxed Layout. Thank you

Hello,

We have provided a setting in the backend under common setting tab as CSS for return forms.

You can add your own custom css to modify the layout of the form.

Thank you MWB Support

Hello.

When I use the plugin in a variable product in my categoria or catalog page, with out select a variable a infinity loop is happening

Hello,

No need to worry please add us on skype: makewebbetter or mail at support@makewebbetter.com and we’ll check and fix issue for you.

Thank you MWB Support

Hello, I installed plugin on my website http://officeexpress.asia Exchange and Refund is not Working, Only Cancle Order is Working. Please Check and let me know where is the problem. Thank You.

supportatmwb

supportatmwb Author Team

Hello,

We have received your query on skype so we handle your queries from there.

Thank you MWB Support

Query Resolved. Thank You for your Support.

Hi

I am using your plugin of “woocommerce refund and exchange”. After I were testing this plugin I got empty email as an admin for product return.

Can you tell me the issue ?

Thanks

supportatmwb

supportatmwb Author Team

Hi espishosting,

It might be possible that you have not added any content to the email configuration settings for return and exchange requests in RAE CONFIGURATION tab. Please check it and if the issues persist please add us on skype : makewebbetter or you can directly mail us at support@makewebbetter.com.

Our team will help you with your issues and resolve them.

Thank you MWB Support.

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