makewebbetter

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106 comments found.

Hello,

I need to develop a webservice call when a refund is aproved. I am thinking to buy your plugin.

Have your plugin any action to add custom php code to call to this webservice? Or is easy to add code to your plugin to call to this webservice?

Best Regards.

Hello,

Thanks for your interest in WooCommerce Refund and Exchange.

Currently, in our plugin, we didn’t provide custom hooks but as per your requirements, we can provide as soon as you can purchase our plugin and it will be added in our extension with next upcoming release.

If still you have any query then please let us know. It would be great if you contact us over support https://makewebbetter.freshdesk.com/support/tickets/new Our team will assist you.

Thank You MWB Support

The refund request from customer side mail is not receiving by seller

Hello,

Thanks for purchasing Woocommerce Refund & Exchange.

We suggest you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new Our team will assist you.

We are always here to help you.

Thank You MWB Support

Hi, May i know this refund plugin is integrate with WooCommerce Ultimate Points And Rewards https://codecanyon.net/item/woocommerce-ultimate-points-and-rewards/19814756?s_rank=40 ? If customer request refund, instead of refund money can i set it refund by point, then the point will auto record on ultimate point and rewards point system?

Hello,

Thank you for your Interest in WooCommerce Refund And Exchange With RMA

If customer request refund, instead of refund money can i set it refund by point,

Seems like you do not want to refund the money, you just wanted to give some reward, isn’t it? If yes, we need to clear some more points :

In our product Woocommerce Ultimate Points and Reward When any customer made a request for return then it acts accordingly like If any order has rewarded with some points then after successful refund manually by woocommerce then the reward point will get deducted automatically. In short, It handles return/deduct point by itself. But if you explain your point it will be great!

But as you do not want to give money, can you explain this with some examples so that we can check all possibilities and let them make compatible.

We request you to please contact support desk by link: https://makewebbetter.freshdesk.com/support/tickets/new or for better communication please connect us on Skype: makewebbetter

We are here to help you.

Thank you MWB

Hi, I still not really clear about. Actually this refund plugin can integrate with ultimate point plugin? For the refund money or point, it is depend on customer request. For my side, i will prefer on point, so that why i want to clarify if customer request the refund product then they will get refund by point? If refund money how it work?

Hello,

As you have queried:

>For the refund money or point

In our extension WooCommerce Refund & Exchange, we are using wallet system as like store credit where you can use this in place of money and also we provide amount refund selection method to the customer in the frontend. Here the customer is able to ask refund as store credit or Manually (as he/she paid order payment) method.

So we think you are asking for store-credit in terms of points, if yes, then we have to write some custom code for you or also you can use our wallet feature as store-credit in place of points.

If still, you have any other query then We request you to please contact support desk by link: https://makewebbetter.freshdesk.com/support/tickets/new or for better communication please connect us on Skype: makewebbetter so you can communicate with our developer with more clarification.

We are always here to help you.

Thankyou MWB Support

Hi!,

Can I use store credit provided by WooCommerce Smart Coupons instead of Customer Wallet? I’m already using Smart Coupons on my client sites and their customers have money in store credit. I don’t want to use another store credit/wallet system.

But I really like your return and exchange plugin. It’s exactly what I need for my WooCommerce clients. Let me know if it is possible. You’ll earn a repeat customer.

Thank you.

Hello,

Thanks for showing your interest in Woocommerce Refund & Exchange With RMA.

We need to check compatibility with WooCommerce Smart Coupons because we are already providing My Wallet feature in our extension and my wallet feature is based on the Woocommerce coupon.

If there are any compatibility issues between our extension and WooCommerce Smart Coupons then we need to do some custom work so we suggest you to please contact us at our support desk by link: https://makewebbetter.freshdesk.com/support/tickets/new

We are here for your help.

Thankyou MWB Support

theadw

theadw Purchased

Hi, I am getting the following error when i go to Orders page on woocommerce:

Mixed Content: The page at ‘https://***.com/wp-admin/post-new.php?post_type=shop_order' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘http://demo.makewebbetter.com/api/get_feed.php'. This request has been blocked; the content must be served over HTTPS.

Hello,

Practically it’s not possible to provide you support for extending the feature or asking to implement something new in our product.

We provide support related to plugin features if they are not work for you in the environment we have suggested then our team will dedicatedly do that and that comes under support of plugin.

But the implementation of the new feature or customization will definitely chargeable it’s quite simple if we align a developer for you only to develop a new feature then it comes under customization.

As we have mentioned earlier that when support is expired you have to extend it and this is envato policy. We have many clients who extends supports when they need.

Thanks and Regards Makewebbetter

theadw

theadw Purchased

It is not a request for a new feature or customization. It is something standard which was working until I did an update of your plugin. My site uses “HTTPS” which i’m pretty sure most your uses use as well. It needs to load the scripts as “HTTPS” and not “HTTP”. If this is something to do with your update, it needs to be fixed. If it is the case I have to go into the script and change the url myself, I can do.

Hello,

OK, we are providing you the location so that you can change it by yourself and in our next update we will update in our code.

Location :- woocommerce-refund-and-exchange/assets/js/mwb_get_sidebar.js

Line NO- 8,11

Please replace http to https.

Thanks and Regards Makewebbetter

can we set refunds to be only enabled for specific user roles?

Hello,

Thank you for your Interest in WooCommerce Refund And Exchange With RMA plugin.

Currently, Our plugin does not have Such feature but if you are interested in such feature then, We suggest you please contact us at our support https://makewebbetter.freshdesk.com/support/tickets/new our team will check the possibility and let know.

Thank you MWB

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