This author's response time can be up to 5 business days.
Need Short Code to show the form and share button on a page
Thank you for your choosing our extension.
I regret if bugs from our plugin affects your site.
However, you know that bugs or any other issues can be caused by conflicts between our plugin and your theme or installed plugins. They may be disable some features of our plugin.
I appreciate if you can give us a chance to fix bugs and offer a solution for you site.
Please send me your FTP detail and admin account (or Cpanel), our devs will review and support you immediately. If not, please create refund request, I will review and solve your issues.
Once again, thank you so much for interest in our plugin.
Hi, Thank you for your choosing our extension.
I saw that your requirements are extra features of this plugin. Now it is not available. But if you are still interested in our plugin. our devs will review and support you immediately.
I appreciate if you can give us a chance to fix bugs and offer a solution for you site. Please send me your FTP detail and admin account (or Cpanel), If not, please create refund request.
Once again, thank you so much for interest in our plugin.
Sincerely, Magenest Support
R u kidding. Do u relly think these features are extra:
Email is showing no content, no Subject, Shorrtcode is only showing email form, Need Social Links too
I want my money back, i dont want to use this full of bugs plugins
ur Documentaiton link is not working, ur support panel is not working
U guys have nothing which is working
Nothing is working
Email is showing no content, no Subject, Shorrtcode is only showing email form, Need Social Links too. Need refer a friend link also so user can share that link directly
I want my money back, i dont want to use this full of bugs plugins ur Documentaiton link is not working, ur support panel is not working U guys have nothing which is working. Email is showing no content, no Subject, Found Shortcode in comment above but it’s only showing email form and no social links.
Pleaselet me know the process by which u will refund my money.
If you want to refund, please login to evanto (https://themeforest.net/refund_requests/new) and create a request refund, then we will consider to refund your order.
We are apologize for any inconvenience that you have got.
Best regards_Magenest Support Team
Done, Please innitiate the refund ASAP
Hi, I applied refund request from you.
I appreciate if you remove your rating on our plugin review.
Nothing works and there’s absolutely no support documentation. I’ve send a request for a refund.. very disappointed! First time i’ve ever complained on here and i’ve purchased hundreds of themes/plugins.
Thank you for purchasing our plugin, we would be glad to help you!
We know you have facing with problems. Please send us about your problems, admin role (username and password) our developers will consider to solve your issues as soon as possible.
Please create a portal via: http://servicedesk.izysync.com/servicedesk/customer/portal/103
Thank you very much!
I purchased the Refer a friend plugin recently. Was wondering if there was planned more social share options to be added in the future releases? Also, under the product items with the Share on Social tabs does not show up in the mobile version. Anyway to fix or add that in?
Finally, on the my coupons page – can you add another column listing who the link originally was sent to and who clicked on it to the site and made a purchase? Please review and advise.
Thank you for purchasing our plugin, we would be glad to help you! We know you have facing with problems. Please send us about your problems, admin role (username and password) our developers will consider to solve your issues as soon as possible.
I would like to ask you to upload plugin documentation Woocommerce Refer a Friend. I can not download it from given link because file not found.
I bought your plugin Woocommerce Refer a Friend but I have huge problem with it. The form does not send any email. Can you help me with this? From what email address are messages sent from the form?
where can i find the short code
You can find a short code in Page > Refer a friend. It is [rf_sponsor_form]
Best regards_The Magenest Support Team!
does your plugin also supports social sharing for whatsapp?
We are sorry, at present, our plugin have no sharing via whatsapp feature.
And If you have any questions, don’t hesitate contacting us!
Woocommerce Refer a Friend
I just purchase Woocommerce Refer a Friend, I would like to have install
plugin with WP instruction step by step?
Thank you for purchasing our plugin.
To install plugin with WP, you can do like this: https://ithemes.com/tutorials/installing-wordpress-plugins/
If you have any problem when you install plugin, please send us your account via email email@example.com. We will help you install it.
Hi. My site is a wordpress bt not woocommerce. Will this plugin will work for my site?
Thank you for your interest!
Our plugin only work on your site if it use WooCommerce.
The Magenest Support Team!
Your plugin is not working.
The email sent is empty so impossible to have the coupon.
I’ve no time to try to fix it and have to buy another plugin.
I want to cancel and get my money back.
Thank you for your purchasing our plugin.
We received your comment about our Code Quality on Envato. I regret that our plugin affected your website.
In case our plugin does not work the way it should and can not easily e fixed as you mentioned. We will offer refund for plugin you are using.
Please submit a refund request via the following link: https://codecanyon.net/refund_requests/new
I will solve your request immediately.
I’m looking forward to hearing from you.
Is it possible to set up earning coupon just for referrer?
Thank a lot!
It is possible to send and automated email to all of our customers, around 450, in order to provide them with discount code to be sent to their friends?
I mean that we don´t need to wait until someone is going to buy again, but send this promotion to all our actual customers that we have in our MailChimp list or Woocommerce Users DB.
Thank you for contacting us.
Our plugin can send perfectly the promotion to customer ’s friend, even when they don’t buy anything. But it only send 1 person per times
Please feel free to contact me if you need any further information.
Hello, I bought this plugin, but when install the web crashes
Can you please describe in detail for us about your issues? In order support you better, you should create a ticket via portal http://servicedesk.izysync.com/servicedesk/customer/portal/103 and provide us the URL, your admin account as well as some screenshots. Our developers will consider to resolve your issues as soon as possible.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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