FantasticPlugins

FantasticPlugins supports this item

Supported

460 comments found.

Hi, I was about to purchase this plugin, but then i saw it…. PRICE! how come price have increased so much in such short time???

this plugin used to be 29$ and now… damn, i need a fortune to put together all functions i need.

It will capture as soon as the guest enters the email id.

Thanks.

one more question… can licence be transfered/moved to different site? Im running test site at moment and later i wanna enable it all on real site

thanks

Please check with envato regarding the license questions. As far as we know at any point you should use one license per online site. Thanks.

Bought this plugin, it looks promising. But it is difficult to set up in my opinion, it would be great if you could offer video tutorials and examples on your website.

Still unsure if mine is set up properly at the moment.

Hi,

Please contact our support at http://fantasticplugins.com/support by opening a support ticket so that our support can check it out.

Thanks.

Hi, it’s not registering the guest emails before the payment section. Can someone please help me out? I’ve got live traffic on the site now and have submitted a ticket. It would be great if someone could kindly reply back ASAP

Our support has already replied for which you have replied. Our support will reply again but since our support has to reply to many tickets they will reply soon but can’t do it instantly. Hope we are clear.

Thanks.

I’d like to ask for a refund, since it does not work properly. You said that the “Recover Abandoned Cart plugin will capture Guest carts only when standard WooCommerce checkout form is used.” However this was not mentioned on the sales page.

Please note you are using another third party Plugin in your site which is causing the issue and there is no issue in our Plugin as such. Since you asked for a refund we have approved the refund.

Thanks.

Hello, in woocommerce the checkout it` s onepage, when get the abandon cart? It must choose payment method or when customer write your email adress?

Thank you!

It is difficult to say without checking. Please contact our support by email at support@fantasticplugins.com with the details such as one page checkout Plugin or theme which is doing this so that our support can check and let you know.

Thanks.

Pre purchase questions.

1. Does this plugin work with TM Extra Product Options plugin (https://codecanyon.net/item/woocommerce-extra-product-options/7908619)

2. Do you also some sort of a WP Multisite licence?

Have a nice day, Krzysztof

Hi,

1. It is difficult to say without checking. Please contact our support by email at support@fantasticplugins.com with the other Plugin files and exactly what to check.

2. Please check with Envato regarding the licenses. But as far as we know 1 regular license is sufficient if you plan to use this Plugin on one multi site.

Thanks.

Hi

I downloaded the newest version but when I was about to upload them via FTP I saw that there are a lot less maps in the new package.

How do I update?

Hi,

Please check the steps to upgrade in the description page. Please contact our support at http://fantasticplugins.com/support by opening a ticket if you need any help.

Thanks.

Presale question:

We would like to use this plugin as a way to create “hold” carts for users. This way users can add products to cart and hold products for several days until they return to purchase. When products are added to cart does inventory reduce? How could we place a timer countdown on all products in “hold” (abandoned) carts that would expire after set number of days/hours? Are you available for custom development for this feature? We have funding for this asap.

Hi,

This feature isn’t available. Sorry, we are held up with lots of work and hence unable to take up custom work.

Thanks.

Hi, I was about to purchase the woocommerce recover abandoned cart plugin but first I have a question. Is it compatible with the 3.0.4 woocommerce version ?

Thanks,

Yes, it is compatible. Thanks.

Hi,

there’s an error in the plugin using version 16.0

PHP Fatal error: Call to a member function get_id() on boolean in /wp-content/plugins/rac/inc/fp-rac-wc-compatibility-functions.php on line 52

we updated to version 16.1 just now and would like to know if this will resolve the issue.

and also we downloaded the latest files and version 16.1 but in the change log it says 16.2.

Hi,

v16.2 is pending approval from envato. Please contact our support at http://fantasticplugins.com/support by opening a ticket with all the details and our support will check it out and if needed will email the v16.2.

Thanks.

not sure if this is bug free .. for me it does not work properly. requested a refund

As far as we know from your support ticket details it looks like there may be issues in your site. You purchased, opened a support ticket and opened a refund request all one after the other almost immediately. Not sure what you really want. Anyway approved the refund.

Thanks.

Hi great plugin,

I have been using it; sending one email with a coupon and now I want to send two emails with two different coupons.

I can’t find a way to set up more than one coupon in mail. I want to double my discount and lower the time it is valid for (compared to the one in my first email).

I read the documentation and couldn’t find anything. Any help?

Hi,

This feature isn’t available. We will check this out during next week or so. Please feel free to open a support ticket at http://fantasticplugins.com/support to follow it up with our support.

Thanks.

Got a few questions.

1) How do I splittest different email to each other? 2) Can I see the open rates of different emails?

Thanks

Hi,

Both these features are not available as of now. We are planning to bring these features. Please reach our support at http://fantasticplugins.com/support by opening a ticket with more details and we will check it out.

Thanks.

Tell me about the integration with Google Analytics. I want to be able to track within my Google Analytics the amount of sales that come from the abandoned cart software.

Thanks!

This kind of feature isn’t available yet. We will look into it in future updates.

Thanks.

Can you please check my ticket? Thanks

Our support will check and reply. Thanks.

Please check the ticket. I need to figure it out asap. Thanks

Please follow it up in the ticket as it is the quickest way to reach our support.

Thanks.

tullibo

tullibo Purchased

Hi,

We’ve been experiencing issues with the plugin lately. What happens is the customer is getting the cart reminder email even after they’ve completed the checkout.

The cart is also going on the abandoned cart list as soon as the checkout is completed, it’s never actually abandoned. Something seems to be off with the plugin. Kindly advise as to why this issue is happening so we can fix. Thanks..

It is difficult to say without checking. Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support can look into it.

Thanks.

I can’t install this module to this Woocommerce website https://www.cropmarket.ro, please help

Please contact our support at http://fantasticplugins.com/support by opening a ticket so that our support can check it out.

Thanks.

nnnnn946

nnnnn946 Purchased

hey, it seems like it can only capture email when it is /checkout/ page, it is the only place to insert customer email. My question is, how to we capture their email first during /cart/ page or before the checkout.

The main purpose of me using this plugin is to get customer email during /cart/ or /checkout/ page first in case they abandoned cart. Then send the email with coupon to recover.

thanks

This Plugin works with the WooCommerce flow to capture the email and it doesn’t force the user to input the email like you are asking. Please contact our support at http://fantasticplugins.com/support by opening a ticket if you need any help.

Thanks.

is it possible to change the product image size: https://www.screencast.com/t/GDjSlwl99wxC

Please contact our support at http://fantasticplugins.com/support by opening a ticket and our support will check it out.

Thanks.

We provided compatibility some time back but the update was not released. Please feel free to email our support at support@fantasticplugins.com with the other plugin files and what you expect so that our support can check it out.

Thanks.

We provided compatibility some time back but the update was not released. Please feel free to email our support at support@fantasticplugins.com with the other plugin files and what you expect so that our support can check it out.

Thanks.

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