Is there a setting to stop sending coupons after the client has used it once?
Please contact our support at http://fantasticplugins.com/support by opening a ticket. Our support team will check and let you know the information.
Any Black Friday / Cyber Monday Sales?
Sorry, we don’t have such a sales.
Is it possible for you guys to use “icl_translate” for function fp_get_wpml_text? Or add if (!function_exists(‘fp_get_wpml_text’)) so that allows developer to overwrite this function to work with polylang?
I agree with others who have requested the option to only send an abandoned cart email to those who haven’t previously placed an order. Otherwise, some customers will learn to always abandon a cart and then wait for the discount.
- We have provided an option not to send abandoned cart emails if the captured cart contains a product which was already Purchased. We hope it might be useful. Please follow the steps to find the option,
Dashboard -> Recover Abandoned Cart -> Settings -> General Settings -> Email Settings
- If you have any other queries, Please contact our support at http://fantasticplugins.com/support by opening a ticket.
Do you have any cyber monday promotion ? I’m about to buy.
Sorry, we don’t have any such plan. Thanks.
Ok then, lost one sale for today.
Could you add an option to verify email addresses using https://kickbox.io/email-verification for example, before storing the cart? This would really help reduce bounce rates and ensure better deliverability.
neverbounce.com also has an API and free verification quotas.
Thanks for your suggestion. We will check for the feasibility in future.
hi, does this plugin catch emails if the user is not logged in? So how its in this “Abandoned Cart Pro for WooCommerce” plugin. When customer press cart he needs to add his email. So each guest is saved in DB. Thanks
The Guest carts will be captured when the user enter their email id on the checkout page.
What if user doesnt login and doesnt enter email at checkou. He just add items into cart and when he comes to checkout page he just doesn’t fill anything and closet the process. Abandoned Cart Pro for WooCommerce plugin has option if you press checkout you need to add email into field after you are able to go to checkout page. Do you get me?
As of now, this option is not available. We will look into it in future.
Please let me know when its ready. thanks.
We will check for the feasibility in future. If it is feasible we will let you the information.
I would like to say first that you guys are doing a fantastic job helping eCommerce entrepreneur like me to succeed. I am a customer and would like to suggest to add a SMS cart recovery feature that can use an SMS service like twilio. It can be set up to send the text message after a certain time just like the the email. It can have a automatic discount link fro the customer to get a discount of the product on the cart along with the discount code. I believe that can be a great feature and will bring a lot value to the customers. If you want to discuss please don’t hesitate to contact me.
Thanks for your suggestion. We will look into it in future if it is feasible.
I noticed in an old comment thread here, that previously for the emails to fire the website had to be manually loaded or the server would need a manual cron file. Has this been resolved so that emails fire automatically without extra steps required? Thx
There are two types of Cron were provided,
1. WP-Cron – Cron will trigger only when the user visits the site
2. Server Cron – Cron will trigger automatically
So, Cron will trigger based on the Cron type using and an email will send to users accordingly.
If you have any other queries, feel free to contact our support at http://fantasticplugins.com/support by opening a ticket with more details.
Hi, does this plugin connect to Mailchimp and Sendin Blue or any autoresponder? So how does it sends the abandoned cart email? Thanks
1. It is not necessary to use third-party email services in order to send emails. By using the email server of the website, emails will be sent. If you wish, you can also use third-party email services to send emails.
2. Please note the following information,
- For logged in users, the cart will be captured once they add the items to cart.
- For Guest, the cart will be captured once they entered their valid email id at checkout form.
- The captured cart will get abandoned based on the Abandoned Time settings configured.
- An email will be sent to the users based on the cron time settings and email send duration settings configured.
the plugin allow to send emails ONLY manually to the users that we select, not to everybody?
Is it compatible with Aelia Currency Switcher? In which currency will send the email? If it will be in the customer currency will respect the exchange rate resolved by Aelia Currency Switcher?
thank you Mauro
- Yes, it allows sending the emails as per you expected.
- Yes, it is compatible with Aelia Currency Switcher.
- The user will get an email with the currency selected by them.
- The Product Price will be modified based on the exchange rate conversion.
- If you have any other queries, feel free to contact our support at http://fantasticplugins.com/support by opening a ticket.
Thank you for answering.
I checked your demo, but I don’t see an option that allows to the send only to clients we select. Where should I look?
What we would like to have is that WE ONLY receive an email with the abandoned cart and if we fill to, we will forward that email to the client, with a coupon. This because we do not want to send coupons to the people who are already clients and might learn to abandon the carts in order to receive a discount …
Is it possible?
thank you Mauro
Please contact our support at http://fantasticplugins.com/support by opening a ticket. Our support team will let you know the information.
Ok but trying to register I receive error “Error: Anti-spam field was filled in.”, but there is no Anti-spam field
We are not sure why you are facing this issue. Please contact our support by emailing through email@example.com.
Does this send using the server SMTP details or does it use a service like mailchimp to send the follow-up emails?
Just wondering to determine the chance that emails will go to junk inbox.
1. It is not necessary to use the third-party email services to send emails. By using the email server of the website, emails will be sent to users. If you wish, you can also use third-party email services to send emails.
2. The emails can go to the spam folder due to a lot of factors such as based on the email server, recipient email id, etc.
When exactly is the email captured?
When the customer enters his email and clicks on the next box?
- For the registered users, Cart will be captured once they add the items to cart.
- For Guest, the cart will be captured once they entered their valid email id on the checkout form.
Can email templates be 100% customised?
Yes, it is 100% customizable.
Hi. Does the plugin offer an ability to send users who complete checkout (or a portion of it) without paying, a unique link that contains their order detail (customer payment page)?
Orders that have not been paid for have unique links that take users to customer payment page in this format:
Is this plugin able to send such links to users?
The URL format which you have mentioned is used for making payments for orders which were already created.
In WooCommerce Recover Abandoned Cart, an order will not be created for abandoned purchases. The Order details will be captured and when the user clicks the link in the email, the products will again be added to the cart from where they will have to complete the purchase.
What’s the difference between ‘order total’ and ‘order amount’?
I can’t tell the difference between them.
Please contact our support by opening a ticket at http://fantasticplugins.com/support. Our Support will check and Let you know.
When customers add an item to cart, popup an alert to ask them to enter their email address. Once done, item is successfully added to cart
Can this plugin do the above? This way, we will have more email addresses to make the abandoned cart emails work better.
This feature is not available.
Do you plan on building this feature?
Currently, we are working on this feature. We have planned to include that feature in v19.0.
In order to have the option of unique and time-sensitive coupon code auto generated in abandoned cart email, do I only need this plugin? Or do I need Sumo Coupons as well?
The feature which you asked can be achieved using this plugin itself.
Hi, I tried sending several emails, some of them fall into spams.
In Gmail it said “Gmail couldn’t verify that the sender is actually sent this message”. I chose Woocommerce instead of Local.
Please advise as how to increase the deliverability & the better configuration (such as verification) so that it can safely land in inbox. Thanks.
Please contact our support at http://fantasticplugins.com/support by opening a ticket.
Hi, fantastic plugin from FantasticPlugins, thank you for building it. Question: is there any way to change link color for Unsubscribe to the same color you’ve set for Cart Link Color? Right now the Cart Link Color is set to custom purple, but the Unsubscribe is the default blue. Happy to edit plugin files if you can point me in the right direction and will fix again whenever you issue an update.
Hey there, question – we have a fully custom design HTML email which we’d like to use for our Email Templates. Can this be achieved on your plugin?
I am trying to configure by adding the HTML into the “Text” input section but there is a big empty header block and it’s coming out poorly.
Can this be achieved? Perhaps by referencing a Customer WooCommerce email template?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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