is this plugin only work for new order? No stock warning… .etc?
This plugin notifies you when you receive a new order.
Hi! Does the support for Safari is planned ? My client tells me there is a problem when a notification occurs while editing a custom invoice on Safari (all fields gets blanked). Maybe a browser reload question ?
As mentioned, at this stage all of the features of the plugin will work perfectly fine on Chrome, Firefox, Opera (tested). I haven’t tested it with the latest Safari versions, but unfortunately, this is not something that I can develop. This is a feature that the browser developers should implement.
Hello, the plugin doesn’t seams to work, i can see the notifications when someone make an order but the sound doesn’t play.
can you help me pls
It should work fine. Just send us your credentials using the support form and we will take a look and reply.
Never mind, I managed to fix it, thanks
Alright, great. Glad it worked.
Toke me absolutely forever however this plugin breaks the wordpress rest api lol
200+ clients and only your site broke? The plugin should work right out of the box. If it doesn’t work for you, just give us some temporary WP credentials and we will take a look and check what’s causing your issue.
Please contact us using the support form. We are always here to help you. It’s unfair to put 1-star ratings without giving us the chance even to check what’s causing your issue. Also, as we said, if you’re not happy with it, we will give you a refund.
Hello .. This plugin is not working for me please help me
We’ll check your email soon.
We’ve checked your email. We’ve installed and made it work for you. Please check again and let us know.
By the way, we’ve updated the plugin, so it will improve its performance and work flawlessly with WC 3.0.
Awesome it work .. Great supports
Hi, when will the new version be released? After the Woocommerce update to 3.0, the notifications don’t work.
The new version is ready and already submitted to CodeCanyon. Will be available in just a few hours probably. If you want, just email us and we will send you the new version before the official update.
Thank you for the reply. I will email you, since it still says “Upcoming” and it’s important to have this update. Great support!
Alright, no problems. Thank you for the kind words. The update is delayed because it is waiting on the CodeCanyon’s queue to be reviewed.
The update was just approved and available for download.
Hello, wordpress back office does not detect the update and did not propose it.
Why is That ?
As you did few customs I don’ want to update manually
thanks for you help
Please email us your website credentials and we will update it for you.
I did it, no news since then
Are you sure? We haven’t received any emails from your account. Could you please double check and re-send?
I send it to email@example.com
is that the good one ?
Still nothing. Could you please try to use the support tab on the item page?
I send it to this email firstname.lastname@example.org because I can’t find any email address in the support tab.
Alright, we got it. Will reply to your email in a day.
As soon as we get a notification, the entire admin section is broke! We use Google Chrome!
Can you help us?
Just email us and we will check.
I send you a mail both didn’t get any response!
Can you contact me, email@example.com!
We’ve sent you an email.
We still have the problem, on this way we can’t use your plug-in.
Please send us WP admin login credentials directly at firstname.lastname@example.org with your purchase code.
This comment is currently being reviewed.
I have taken the plugin did not work I want to pay back the fee
Just email us your website credentials and we will check.
This Plugin is not compatible with the latest WooCommerce 3.0.8 as the $orderdata[id’] variable is empty ($order->get_id() needs to be used in its place), I’ve opened a support ticket to send you the diff changes required.
Can you please respond at your convenience.
Are you sure that you’re using the latest version of the plugin? Please check.
I have version 1.0.0 installed, it is the latest available release here on Envato, you can see what version I have by looking at my purchase date (only 48 hours ago). As above I’m happy to provide you the required code changes.
Can you please add automatic Plugin update functionality.
Hi oraksoft, excellent. I’ll try updating now and see if it works.
Can you add support for automatic Plugin updates, I’d be happy to assist you if you require help to do this.
Hi oraksoft, the latest release available from the downloads page here on CodeCanyon is Version: 1.0.0, can you send me the 1.1.0 release to compare?
Alright, we’ll check and reply to your email as soon as possible.
Hi oraksoft, I’ve pinged Envato about the delay in processing the 1.1.0 release that you submitted to them, in the interim can you send me a copy of the 1.1.0 release so I can compare changes?
I’ve already sent you the latest version on the mail. If you experience any issues, please email us your WP admin login credentials and we will check.
Having multiple tabs of the WordPress site open causes the notification to be triggered multiple times. Can you instead use webhooks or WordPress Actions instead of querying the WordPress site every 30 seconds by default?
With the latest update, no matter how many open tabs you have, you should get only one notifications. If you have further questions or you want us to check something, don’t hesitate to email us.
If I open the Orders page ready, when a new order comes in, will the tab be refreshed automatically, or I still have to refresh it?
You’ll have to refresh the page.
hello nice plugin, does can the sound notification be looped, so play many times to get attention?
Yes, this is available as an option since the last update.
Hello, do you have to be administrator logged in to see notifications or can shop manager will also see it?
With the latest version the shop manager will also receive notifications.
So is it already available or it’s coming soon? If so when?
Hi i have a question before i buy
when the order notification arrives on the desktop, can it be redirected to printer?
instead off going in the woocommerce order screen?
No, it is not possible without some customization.
Woocommerce API stops working when the plugin is active.
We’ll check ASAP and if there is a bug, we’ll fix it. By the time, please email us your website credentials, so we can check there too.
Hi, did you have a chance to fix it?
To test it, activate your woo API and add your domain name, key and secret to the sample below. Make sure your app is activated visit your link and you’ll see no items gets populated.
Will be available in the next update.
Do you know when the next update will come out?
Most likely to the end of the month.
When i make a new page, product etc. in woocommerce and at the same time i get a notification in the browser (google chrome) the whole page crash and i can not save my new page, product!
Can you maybe fix this?
There is no issue on our side. Would you mind emailing us some temporary WP admin login credentials (email@example.com), so we can check?
Hello thanks for the great plugin, any way to keep the notification pop-up longer or always until user clicks the pop-up?
Drop us a quick email and we will show you how to make it longer.
sent via contact form
Hi. One question. Seems like the desktop notification auto-closes itself. Any way that I force it not to close until I click the close button?
Yes, there is a way. Just drop our support a quick email and we will describe how to.
Sent an email! Thanks!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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