oraksoft

oraksoft supports this item

Supported

39 comments found.

Hello, I have just purchased the product and i would like to know if there is a way to make the sound repeat every 10 second for example. Thank you!

Hi,

Can you please send your request as a support email (through the support form)?

Thank you.

it cause the error /wp-includes/capabilities.php on line 428 for all pages, how to fix this?

Hi,

We are not sure that this is caused by our plugin. Please email us your WP admin login credentials and we will check.

Thank you.

Good day, does your plugin support WC Vendors Pro—> https://www.wcvendors.com/

Hi,

Can you please send your comment as an email (through the support tab), so you can get appropriate answer from our support?

Thank you. :)

ok it was a presale question, i have not bought the plugin yet. Basically what we are looking for is desktop notification for Vendors. When an order is made of someone buying a particular product from a vendor, only that vendor and the admin get to see the desktop notification.

sems09

sems09 Purchased

Hello

How can i make the sound repeat every few seconds until the order is viewed?

Unfortunately i’m not getting reply in support ticket.

Hi,

We’ve replied to your email. It depends on how exactly you want it to repeat. It may require customization.

Thank you.

Hello, I purchased the plugin. Does the regular license ensure I get updates for life or do I have to purchase a license every year? Thanks

Hi,

You get lifetime updates without purchasing again.

Thank you.

Thanks for the reply. I’ve noticed the notification doesn’t work if I’m logged into the dashboard as a “shop manager” user role. Is this likely to be included in any future updates?

Haven’t seen the plug-in to work because after I enabled the plug-in, I got the “You do not have sufficient…” error on my wp-admin page. Something is bugging? with other plug-ins or crashing with wp_capabilities, i think, as mentioned by another person above. What is your solution? Any updates? I want it to get it work, now.

Hi,

We never experienced this kind of issue. Please email us your WP admin credentials and our support will be happy to solve it for you.

Thank you.

Software Version wordpress 4.5.3 ? bug

Hi,

There’s no bug during our testings on this version. Can you please email us the issue you experience more detailed?

Thank you.

Hi Admin

I have just sent you an email regarding a query along with my purchase code..Please check and let me know your response asap.

Thanks in advance..:)

Hello,

We’ve replied to your email.

Thank you.

I am also wondering why shop manager doesnt work for notifications. How do we turn that on?

Hi,

Please send your question as a support email, so you can get appropriate answer.

Thank you.

Is this possible? Deactivate notifications when order is complete or pending payment…

Hi,

Will require some customization to stop the notification only on status change.

Thank you.

Plug In works great as long as you’re logged in as Administrator. It fails to report new orders when logged in as Manager or other role. Also, it would be good if it could be set to notify at different payment statuses, particularly on payment complete.

Hi,

Yes, we are planning to add more and new features.

Thank you.

OK, had a spare half hour this morning and found and easy way to customise the notification to fire on payment complete instead of just when the order is raised:

Edit file: woocommerce-realtime-notifications.php within the plug in

Line 100 – change:

‘post_status’ => array_keys( wc_get_order_statuses() ),

to

‘post_status’ => array( ‘wc-processing’ ),

It would be great if you could write this into the admin panel of the plug-in so users can select at which point the notification fires.

For anyone else editing this file please remember that if your store accepts COD orders as well as other methods of payment the notification will only fire if their customer places an order that has a processing status. A COD order will be at a pending status for example and therefore will not produce a notification.

Perhaps I will write some conditional logic at a later point to include some kind of call-back for COD Orders. Or perhaps the developer could add it to the functionality of the plug in, it would be really useful I’m sure. Obviously, this plug in has not been updated since March 2015 and there have been major changes to woocommerce in that time, particularly with getting order status functions in v2.6 and above.

The plug in code seems simple and elegant it would be a real shame for you not to update it soon to be more compliant with woo.

We will of course, thank you for your contribution. :)

Thank you.

Is it work for muiti vendor? woocomerce connect with marketplace

Oh look so messing sms: 1) Report price change which is user added to cart 2) Report sms if they have contact together via email 4) Have an icon to Top right/left menu also, so if they disabled user disabled soud of popup, they when they visited website they still see in the icon. Check it out on ebay. If this can work, i belive it will up sale for you.

Hello,

Yes very goods ideas. Will consider include some of them in a future update. :)

Thank you.

Please contact me right when it release i will buy it :)

Hi,

Please update plugin to woocommerce 2.6.4 and wordpress 4.6.1 … After receiving an order, on wordpress admin panel the page exemple.com/wp-admin is blocked i need to refresh the page for works, the sound only one time is not repeats .mp3, please help me to solve this problem. Thank you!

Hi,

Please check and tell me please your email for send more details. Thank you !

Hi again,

We use wordpress multisite and have shared cookies, i see your cookie is not shared in network and have 1 hour time set. Please provide a solution. Thank you!

Hello,

You can use the support tab to contact our support.

Thank you.

Hi, if notification works if another aplication is in full screen mode?

1. Yes.

2. Can’t answer you for sure, it will depend on your application that’s in full screen. In most of the cases it will.

Thank you.

thanks. But when you plan to update repeat norification? next update will by when?

Shouldn’t be later than next month.

Thank you.

Can this work in mobile

Hi,

It depends on the mobile browser, but yes. We have tested this few months back in Android (not sure for the browser) and was sending a native notifications too.

Thank you.

Hello pre-sale question:

It plugin works with any role of user?

Hello,

Works when logged as admin for example, but not as a simple user.

Thank you.

Thank for reply,

I send to you an email for a support, did you get it?

Hello,

Yes, will reply you soon. :)

Thank you.

Hi,

1. Does the desktop notification work even you close the website like facebook ? 2. Do you plan to develop this dekstop notification for any web application such as magento / opencart / prestashop in future ? Thanks

Hello,

1. If you minimize your browser – yes, it is still going to work, but if you close it completely – no.

2. As for now, this plugin will be available only for WordPress.

Thank you.

hi your plugin is automatically changing the order status from pending payment to completed even tho its not. can you help us fix this?

Hello,

Our plugin actually can’t change the order status, can you please re-check if this is caused by our plugin? Also, if you can, please email us your WP credentials, so we can check it.

Thank you.

Hi, guys! Pre-purchase question. Does it work on Safari? Thx.

Hello,

The sound and blink notifications should work perfectly fine, but I can’t test the desktop notifications on Safari, because I think the latest versions of Safari are not available for PC. If you want, send us a quick email and we will test.

Thank you.

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